Database Develop

[Q] Google Play error "Could not retreive information from server"

Hi All,
I am a proud owner of the Kindle Fire HD and I am pretty new in the Android World.
I have rooted the computer with success. Afterward I have installed all the applications as indicated (Market, Vending and Google Play).
Now the application gives me an error message with "could not retrieve information from the server". Does anybody knows how to resolve this?
Does it have to do something with a log, data, settings, IP address, location (residing outside the USA), user account, particular file, etc.
Can somebody PPPPPPPLLLLLLLEEEEEEEEAAAAAAAASSSSSSSSSSSEEEEEEEEEE help me with this? I am almost giving it up......
Thanks in advance.
Prof

Google Play Market Error "could not retrieve information from the server"
profgokker said:
Hi All,
I am a proud owner of the Kindle Fire HD and I am pretty new in the Android World.
I have rooted the computer with success. Afterward I have installed all the applications as indicated (Market, Vending and Google Play).
Now the application gives me an error message with "could not retrieve information from the server". Does anybody knows how to resolve this?
Does it have to do something with a log, data, settings, IP address, location (residing outside the USA), user account, particular file, etc.
Can somebody PPPPPPPLLLLLLLEEEEEEEEAAAAAAAASSSSSSSSSSSEEEEEEEEEE help me with this? I am almost giving it up......
Thanks in advance.
Prof
Click to expand...
Click to collapse
profgokker,
No worries, this is a common error and is no way caused by geographic location. Google
Play Store works throughout the world, including China, although the Chinese attempt
to block Google Play. The problem is either the Google Play Framework is corrupt or
the Vending.apk is corrupt. Let's first replace the Vending.apk application. We have
attached Vending.apk to this thread. Download Vending.apk, move it to /Kindle Drive/
Internal Drive/Download. Then using ES File Explorer with Root Settings enabled, move
/sdcard/Download/Vending.apk to /system/app. You will get a warning, click yes
to replace Vending.apk. Next, change the permissions on Vending.apk to Owner: Read Write
Group: Read Others: Read. Next click on /system/app/Vending.apk choose Install.
After you complete the install of Vending.apk, then download Phonesky.apk which
is attached to this thread, move it to /Kindle Drive/Internal Drive/Download. Next
click on /sdcard/Download/Phonesky.apk to install and upgrade the Google Store
to Version 3.10.10. Then go to your /Apps, click on Google Play Store icon, Agree
to the License and attach an account to Google Play Store. If this does not
resolve your problem I will give you instruction on how to upgrade the Google
Framework.

Unfortunately I am having the same problem. Where can I find an uncorrupted googleplayframework? Thank by the way for your quick response and effort.

Unfortunately having the same problem. Where can I find an uncorrupted googleplayframework file? What can I do further?
Thanks for your effort and timely response

Google Play Market Error "could not retrieve information from the server"
profgokker said:
Unfortunately having the same problem. Where can I find an uncorrupted googleplayframework file? What can I do further?
Thanks for your effort and timely response
Click to expand...
Click to collapse
profgokker,
We have over 300 people a day download the same files I gave you, so you can be well assured
They are good. OK, to the problem. You are sure that you did not install a firewall, correct? Did you
install any security software? If no and no, first COMPLETELY uninstall Google everything, through
the Kindle Uninstall Service, we can not take a chance that one package is effecting Google Play.
Remove all items that you recently moved to /system/app. The Reboot the Kindle. Check the
Amazon Add Remove Programs - anything Google left? If no, you are good to take the next
step. Go to our Tutorial [How to] Install Google Play, the link is here:
http://forum.xda-developers.com/showthread.php?t=2069329
The idea here is simple. We will be replacing everything Google and since we have over
300 successful installs a day through those instructions and packages. The good new is
that the download package included in the tutorial will be slightly different than the files
I gave you today. If you still are not working after do a complete reinstall, there is
something wrong with the Kindle or your network. You can also send it into our firm,
we do offer Kindle Repair but I really do not believe you will have to take this drastic
step. You may call me as well, the first 5 minutes is free.

I still could not get through, same message again. I followed every instruction, but I am not sure what you mean with "Amazon Uninstallation Service", could you explain this further?
I even set everything to 'factory settings' and rooted the table again.
How do I know if it is a devide problem or network problem? If I go to the internet site of google.play, I have a similar message (server error), does this indicate a network issue? Or is this normal?
I will try it one more time and than I have no other option to contact you. Although I already give it up for google play on my kindle.
Thanks for your effort and fast response, which I appreciate very much.

I just noted that I just cannot access Google play from my location., not even via the internet. It looks that Google play has blocked my region (Caribbean), very frustrating. I tried to access it at workplace with company computer, other computers in my home; Google play just gives an error. Now I accessed a computer in Europe, and voila......' working there
Amazon does also not even allow me to the webshop (no US credit card).
Does anybody have a solution? Or just switch to Apple? Very disappointed in the of the kf

I just installed Orbot (there is also a post on xda), followed the instruction and voila...... i have access to Google Play.
So there is a block for my region for Google Play and I bypassed this via the program.

profgokker said:
I just installed Orbot (there is also a post on xda), followed the instruction and voila...... i have access to Google Play.
So there is a block for my region for Google Play and I bypassed this via the program.
Click to expand...
Click to collapse
profgokker,
Are you in a Corporate Network or is this at home? The reason I ask is we have customers that
originate in the Caribbean and I have not hear any complaints unless your ISP is blocking Google Play.
Either way, I am glad you were able to make it work with Orbot Proxy Server:
https://play.google.com/store/apps/details?id=org.torproject.android&hl=en
This is a great program.

[Q] Google Play Services in CM11?

I installed CM 11 on my NOOK HD accoridng to instructions by "verygreen". I opened the game requiring Google Play Services(it allows me to log into Google+ account) and when I firstly clicked on Sign In button there was a dialog informing that I have to update my Google Play Services or the app won't work properly. So I went to the Play Store installed the update and after this the game doesn't even start and gives only FC error. Logcat says "The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.". Any ideas what can be wrong? I would be grateful for any help.

qwert940 said:
I installed CM 11 on my NOOK HD accoridng to instructions by "verygreen". I opened the game requiring Google Play Services(it allows me to log into Google+ account) and when I firstly clicked on Sign In button there was a dialog informing that I have to update my Google Play Services or the app won't work properly. So I went to the Play Store installed the update and after this the game doesn't even start and gives only FC error. Logcat says "The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.". Any ideas what can be wrong? I would be grateful for any help.
Click to expand...
Click to collapse
My best guesses:
According to searching and the error itself it appears to do with something blocking it from getting a service from google services...
For instance, if your using cm's privacy settings, that could be blocking the app from having access to one it wants.
Another instance, if it requires location, and that's disabled in cm's settings then it may not be happy.
It could be also possible I think that it may not be compatible with cm11 though since you didn't mention the game name, you'll need to figure that out and the problem too.
Addition: Double check to make sure you flashed the correct gapps for cm11.
Hopefully this helps.

My guess would b wrong google apps maybe try flashing correct one for the version of android in use.

I installed gapps for CM11 downloaded from Cyanogenmod Wiki "http://wiki.cyanogenmod.org/w/Google_Apps".
It's a game which I'm trying to develop and it should work on CM11(it worked before adding Play Services).
I also check privacy settings in CM and there is nothing blocking the app from usage of Play Services. Any other ideas maybe?

qwert940 said:
I installed gapps for CM11 downloaded from Cyanogenmod Wiki "http://wiki.cyanogenmod.org/w/Google_Apps".
It's a game which I'm trying to develop and it should work on CM11(it worked before adding Play Services).
I also check privacy settings in CM and there is nothing blocking the app from usage of Play Services. Any other ideas maybe?
Click to expand...
Click to collapse
Oh... well if your developing it then doesn't the results that come up with google search not show you the answer? That's all that comes up after all... the answers for developers and how to fix that very problem.

Nope, not really. I searched the web, but so far I haven't found the exact answer which will be helpful in my situation, although I tried a few. That's the reason why I posted a question over here. I think that's time for giving another try to Google search.

"Unfortunately, Google Play Store has stopped" on Nook HD CM11
I've had cm11 for a while and I don't know why but every time I open Google play it closes with the message, "Unfortunately, Google Play Store has stopped working". I searched it up on Google and there was a step by step process but in the end I still had the same problem. Every other Google app works like Google plus, Gmail, YouTube, and etc. I don't know if it had something to do with me installing gapps but if someone could help me solve this I'd really be appreciated.

Apps with usage access? Rooted Fire 5.1.1

Root and play services all went without a hitch, but I cannot run an app that requires an additional permission normally accessed via settings>security>apps with usage access. It simply does not exist in the settings menu on the kindle. Is there any way to add the option or access the setting another way?
I've attached a screenshot of the app at the point it gets stuck.

Did you ever get this working?
Sorry, this isn't an answer. For some reason, posting a comment isn't working on this site in any web browser. In any case, I've got the exact situation you do (same HW/SW/root). I'm even trying to get the same app working through the google play store that you are, and am seeing the same message. Did you ever find a solution to this? Were you ever able to get MobileFence running on the Fire?

It is not available on Fire OS. Since Amazon has no use for Google play services.You would have to
Install a different ROM. I would ditch Fire Os and set it up as a kids tablet under CM or SlimLP. There is a good thread on how to do it in the Fire forum.

This proves Jeff Bezos is as big a crooks as the rest of them.
This stinks to high heaven!

Actually no, business model is solid even though it displeases some. Purchase a different device If you dislike Amazon's ecosystem.

This should work: https://forum.xda-developers.com/android/help/guide-workaround-apps-access-to-usage-t3535705

I know this is an old post, but since I came across it looking for a solution, I thought I should answer for others that come across this looking for a solution...
I found the answer on this thread, but here's the tl;dr version:
Download App Ops, which also requires Shizuku Manager.
I was trying to install AppLock which has a similar issue and this fixed it for me.

Google Play, not tied to my Google account in the web interface?

It is really great to have the Google Play Store to leverage the apps I already bought for the kids. But unfortunately, since the Amazon child profiles can't see them, and the issues I mentioned elswhere with the Kindle reader being tied to the device account, sigh... It looks like a move to CM might be the only option.
But one curiosity, if I stay with this setup of the Fire software and sideloaded Google Play stuff... When I go to the online play store, I see my other [older] devices registered there, but I can't see the new ones. However, if I go to the device locater, they do show up. Very strange. But I can't see them in the device list or when it comes to download/install software from the web.
Anyone else getting this to work or seeing this same behavior?

I have the same question. It's a bit annoying. It can be much easier to use Google Play on a desktop, and then have it push the app to the device.
Has anyone figured out a way to get the Fire listed as one of your devices in the Google Play desktop store? I assume it involves some sort of registration that our method of installing Google Play and its required services does not do.

trlkly said:
I have the same question. It's a bit annoying. It can be much easier to use Google Play on a desktop, and then have it push the app to the device.
Has anyone figured out a way to get the Fire listed as one of your devices in the Google Play desktop store? I assume it involves some sort of registration that our method of installing Google Play and its required services does not do.
Click to expand...
Click to collapse
A common problem with custom roms and 3rd party devices (Google it) that has nothing to do with the method used to install Google Play components. All my Amazon devices show up just fine; took no special steps to make it happen. Likely something related to Google Account configuration IMHO.

Davey126 said:
A common problem with custom roms and 3rd party devices (Google it) that has nothing to do with the method used to install Google Play components. All my Amazon devices show up just fine; took no special steps to make it happen. Likely something related to Google Account configuration IMHO.
Click to expand...
Click to collapse
So you run stock roms on your Amazon devices? I'm just running FireOS, albeit now with the Nova Launcher. Do you have any FireOS devices that have it?
I'm actually kinda hoping someone will have a device that works and one that doesn't and they can try and see what the underlying difference is.

trlkly said:
So you run stock roms on your Amazon devices? I'm just running FireOS, albeit now with the Nova Launcher. Do you have any FireOS devices that have it?
I'm actually kinda hoping someone will have a device that works and one that doesn't and they can try and see what the underlying difference is.
Click to expand...
Click to collapse
At present I do not have FireOS running on any of my devices. Not a bad rom once debloated if you like the presentation. My leanings are closer to AOSP (pure Android UI).
I don't believe a direct comparison will yield any clues as the problem has been around for years, crosses multiple device types and has (so far) resisted efforts to diagnose. There are a handful of workarounds and supposed fixes but what works for one often fails for the rest.

Davey126 said:
There are a handful of workarounds and supposed fixes but what works for one often fails for the rest.
Click to expand...
Click to collapse
Do you know of any of them?

trlkly said:
Do you know of any of them?
Click to expand...
Click to collapse
Google 'device not in play store' or similar constructs; lots of material. Maybe something will work for you!

Cannot install certain apps from Google Play Store on AOSP rom

I successfully rooted and hacked my Fire 7 5th Gen tablets to an AOSP rom, following the talesofatech.com article titled "Kindle Fire 7″ 5th Gen: AOSP ROM" (sorry my account is too new to post links).
There are certain apps that I cannot install -- particularly, Google Calendar and Nest. After the installation process reaches 100%, I get an error that says "Can't Install app. Try again, and if the problem continues, get help troubleshooting. (Error code: -505).
Does anyone have a suggestion for how I can get around this? Thanks.

darby123 said:
I successfully rooted and hacked my Fire 7 5th Gen tablets to an AOSP rom, following the talesofatech.com article titled "Kindle Fire 7″ 5th Gen: AOSP ROM" (sorry my account is too new to post links).
There are certain apps that I cannot install -- particularly, Google Calendar and Nest. After the installation process reaches 100%, I get an error that says "Can't Install app. Try again, and if the problem continues, get help troubleshooting. (Error code: -505).
Does anyone have a suggestion for how I can get around this? Thanks.
Click to expand...
Click to collapse
Pretty common issue. You can try sideloading your apps.

I just tried sideloading, and it worked. Will slideloaded apps be able to update through the Play store?

darby123 said:
I just tried sideloading, and it worked. Will slideloaded apps be able to update through the Play store?
Click to expand...
Click to collapse
I don't believe consistently so. For example, I have Plex purchased through Amazon. It never updates through Google Play. Maybe I'm wrong, but I swear I've had sideloaded apps get updated, but then some don't.

After I sideloaded Calendar, it shows up in my play store as an installed item.
I sideloaded Google News, Nest and GroupMe, and they both still say "Your device isn't compatible with this version", but they work perfectly fine otherwise.

darby123 said:
After I sideloaded Calendar, it shows up in my play store as an installed item.
I sideloaded Google News, Nest and GroupMe, and they both still say "Your device isn't compatible with this version", but they work perfectly fine otherwise.
Click to expand...
Click to collapse
Hopefully most of your apps should be okay then.
I wonder if calendar will update automatically. I had also earlier sideloaded the calendar and saw that it shows up as installed. But I don't know whether it will autoupdate. That being said, yes it's a little inconvenient, but not a big deal. For me, I don't plan on using the tablet for much of anything other than videos (Plex, Amazon Prime, Dish Anywhere), so calendar and a couple of other items is all I need and most of my apps loaded okay through the Play Store.