On 12/28/12 I returned my Nexus 7 including a printout with the following issues printed and included in the package:
Screen shows yellowing/staining on bottom left of screen (portrait orientation) while playing games or viewing video for longer than a half hour.
Device similarly gets very hot.
Screen colors are very dull, when compared to that of a cell phone.
If screen bezel is pressed firmly on the bottom left of screen (portrait orientation) the LCD ripples.
If screen bezel is pressed firmly on the bottom left of screen (portrait orientation) the device makes a "plastic-on-plastic" noise.
NOTES:
Serial Number: CSSN: **************** (can be seen under Settings->About Tablet->Status)
*SSN: C70**********
*Actual physical sticker containing serial number is not affixed to the product on its exterior. (A copy of the warranty card has been provided in the package)
I recieved the package today with a printout from ASUS that included the following information:
Model: AS NEXUS7 1B/T30L/16/1G/V
Serial No: **********
Problem: LCD Color Abnormal Display
New PArt No: 90R-OK0M1L10000U
New Part No Desc: [90R-OK0M1L10000U] ME370T-1B LCD MOD+TOPCASE ASSY
User Problem: cx saying he seeing yellow dots on the left, the screen is really dull.
I powered up the device, the display seems sturdy, however it is still rippling on the bottom left, and the screen is still washed out. I haven't tested for the yellowing of the screen, mostly because I'm in a fit of rage right now.
To top it all off, when I called in, their system was down for maintainence.
I'm not positive, but it sounds to me like they just modified my bezel. I'm not sure, how anyone could have thought this would fix my LCD screen being dull, and yellowing.
I reached out on Twitter with no response yet, I'll call back in a few hours to see about sending it back in to the incompetent technicians...
The washed screen is not a problem. This is the N7 screen, don't compare it to cell phones, they usually have different screens. The N7 is a great device, wait and you'll see.
I've been shocked (read as amazed) with the resolution and sharpness on the N7. Doesn't have the color intensity of AMOLED, but I'll sacrifice that for speed and detail. It's a portable device for consuming information, and for that it works very well. I've got a PS3 for gaming.
Sent from my Galaxy Nexus using xda premium
I wonder how your story has ended. I had the same situation with my Nexus 7, except my device get bricked. The service claimed that mainboard was replaced and refused to fixed it (even worst, charged for not fixing it). I wonder if it's ASUS fault or somebody really replaced the mainboard on the way, in shop, or in the service. I have no idea, but the board couldn't replace itself.
Press any lcd with some force and it ripples. It's not a cell phone and the glass isn't as durable as many cell phones so it's going to have a little flex.
Sent from my HTCONE using xda app-developers app
i keep mine at minimum brightness all the time and never notice washed out colours until i put it right next to my s3, but hey amoled screen it is not, but still damn good quality i think.
Related
OK, my tilt is under a month old and have two concerns regarding the screen. When using the slider, at the very top of the fully opened "motion" the screen ripples in the center as if it is being compressed with a finger. It is about half and inch in diameter and repeats if I slide the screen at the top of its fully opened position. Is this normal? It is visible under my solid blue background.
Secondly, under certain lights there is a rainbow effect when the screen is off. This is only noticeable if I have it under the light at specific angles. If I push my finger on the screen it moves as if the two layers of the touch screen are in constant contact with each other and in turn when I push on it, I can manipulate this location. This is visible under the center most part of the screen. I am using the original screen protector provided by ATT.
Just wondering if this is normal, if not, I'm tempted to return it and get a new one under the 30-day policy.
Thanks in advance!
Anyone please?
Ive never noticed anything like that. It sounds to me that there is some space between a few layers of plastic and that is causing diffraction of light which you see as the rainbow affect. If you have the option of replacing it with a new one I would. I mean if I buy something I want it to be in mint condition when I pay for it, not damaged.
I just got a tilt about a week ago and ive noticed that in the middle of the screen there seems to be a purple greenish tint when put against incandescent light. The size of said glint varies in size but i'm unable to see what changes the size. Not sure if its heat or pressure or something. The touch screen works perfectly its just really annoying to always see such an annoying glint.
An interesting discovery is that when i press all four corners of the screen it disappears and when i press in the middle of the little square it seems to spread out. I feel like theres some kind of material or something in the touch screen that is causing this due to pressure. I keep it in a hard case in my pocket so the screen isnt pressed on inadvertently.
I've searched the forum for any answers but i havent seen anything about it. Any response or help would be greatly appreciated. I'll try to get a picture of it up asap but i left my camera at a friends house and dont know when im getting it back...thanks in advanced
~sayazs
Do you see the same "annoying glint" under neon light (not day / sunlight)?
Lots of NOKIA and SONY ERICSSON phones for example get this screen recolorization under direct sunlight - this has nothing to do with the screen being defective but with the plastic above the screen which breaks the light and shows you this colored spots. If you can't see the same spot under direct neon light then this might be the cause.
It is normal that you get color changes while pressing the screen in. First of, you press / bent the protecting plastic and the liquid within the screen which causes the incoming light to break in a different angle, therefore the color changes. (BTW: you shouldn't do that too often, it can cause permanent stains on your screen!).
There sure is the possibility that your screen gets pressure from underneath due bad assembling! If you're still under warranty, try to get a replacement.
yeah you cant see it in day light. but i feel as though there is constant pressure on the screen between the plastic and liquid since the spot is always there and doesnt really go away (unless of course in daylight).
well im thinking im going to go back for a replacement. thanks for the quick answer!
Ok, so I broke the screen on my Nexus One. These things happens. I ordered a replacement screen, and thanks to numerous online guides, I (thought I had) replaced the screen.
Now, I guess that some other parts of the phone might have become damaged, but I doubt it. The phone seems to work. The touch buttons light up. The unlock gesture gives a slight vibrate. So does the volume rocker when I (seems to) reach the top/bottom of the scale.
But the screen itself doesn't show any response. No backlight (should I be able to see that). Nothing. What could I possibly be missing, I've gone over everything three times, but can't see nothing wrong. I've checked all the connectors everywhere. Somehow I get the feeling I'm missing something obvious....
Are you sure you bought an amoled screen replacement and not the slcd screen? That would cause such an issue.
Or maybe he needs an SLCD screen and not amoled..
I was going to ask if your wifi and bluetooth still work but i suppose you cant really test that yet...
I replaced my digitizer last week and now the phone works fine apart from the Wifi, Bluetooth and the charging pins for the dock at the bottom. LAME!
Maybe two Months ago I replace the full Housing on my phone is no easy task but not too difficult either. Check if you didn't ripped any of the flex cables and if the cables are connected properly. I have a long history of replacing housings and my best advice is to do again make sure you have time.
Exactly the same issue. Did you find a solutions?
I too had a broken screen. So, I ordered one from ebay and replaced it.
Now, it screen does not turn on though the icons at the bottom of screen switch-on.
I can here the sound when volume rocker is pressed.
Also, I believe that the touch is also working as I can hear the unlock sound when I swipe my finger across the screen.
Did you find a solution to the problem? Did I make some mistake or the screen is faulty?
jonragnarsson said:
Ok, so I broke the screen on my Nexus One. These things happens. I ordered a replacement screen, and thanks to numerous online guides, I (thought I had) replaced the screen.
Now, I guess that some other parts of the phone might have become damaged, but I doubt it. The phone seems to work. The touch buttons light up. The unlock gesture gives a slight vibrate. So does the volume rocker when I (seems to) reach the top/bottom of the scale.
But the screen itself doesn't show any response. No backlight (should I be able to see that). Nothing. What could I possibly be missing, I've gone over everything three times, but can't see nothing wrong. I've checked all the connectors everywhere. Somehow I get the feeling I'm missing something obvious....
Click to expand...
Click to collapse
Just months after the Nexus One was released, Google announced that the AMOLED Company "Brightstar" fell short of displays and was unable to produce more displays for HTC, so they decided to move to Sony to make the displays, To determine whether a phone has the AMOLED or SLCD display, The internal sticker on the back side of the screen assembly can be examined; part number 60H00443-03P indicates SLCD and part number 60H00287-00P indicates AMOLED, and as i mentioned, the AMOLED screens are gone so finding a replacement for that model would be merely impossible. I was looking around and thought that i may of found a fix to this, see, the HBOOTs on the devices are both the same except the top code of the screen that determines the screen type, if you were to flash the SLCD HBOOT, you might be able to retrieve a working screen, well its probably worth the gamble anyway since you probably are not going to find a replacement in a while.
EDIT: And after moments of posting, i found a AMOLED screen seller that will ship to Europe! http://www.ebay.co.uk/itm/LCD-Scree...K_Replacement_Parts_Tools&hash=item4d06825672
Dude, I dropped my n1 and shattered the screen almost 2 years ago. Bought a replacement screen and tried to replace out on my own. Needless to say, it didn't go so well, my n1 was is a paperweight. Good luck man! I miss my working n1...
Sent from my Galaxy Nexus using xda premium
I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
shaunwu said:
When you say patchy are you referring to like uniform patterns squares (pixelated within)? I see these pixelated squares for all colors in the screen calibration and the 2nd color was like very light patchy horizontal bars. I thought it was my thumbprints but no. I cleaned the screen before the test.
Sent from my Sony Xperia™ Z1 on XDA Premium 4 mobile app
Click to expand...
Click to collapse
Nope, that's not what I mean. When I say patchy I mean a non uniform like display. Almost looks like there's light patches of water on the screen.
hoezay said:
I'm not an expert, my conclusion is based on my time spent with my old Z1 ( defective screen, Sony service center agreed as well ) and my new Z1.
So here goes:
I bought a Sony Xperia Z1 C6902 around the end of last month. After coming home I almost immediately felt like there was something wrong with the screen.The display light seemed to be coming from the sides ( like underwater divers with lights).I had this yellow hue and slight tilts would produce drastic washing out + more of this mysterious "yellow hue" everyone's been talking about.The display just didn't seem uniform. Videos and pictures however seemed to display perfectly. A completely white screen would appear patchy.
After a lot of running around, going nuts and tweeting, I finally got my replacement Z1 today.
Now : Slight tilts DO NOT produce drastic washing out anymore.The screen displays uniformly now .The sharpness of viewing angles still sucks, and there is slight washing out, but only after you're holding it at an awkward angle.
HOW TO CHECK IF YOUR Z1 displays whites correctly.
Do this : Go to your service menu. In your device, open the dialer and enter *#*#7378423#*#* to access the service menu.
Hit Service Tests ---> Display
You will notice the 1st and 2nd screens match the yellow/off whitish tone of the settings menus. ( On a bad screen it will be patchy, on a good screen it will be uniform )
Now tap the screen 8 times
THIS screen will show you if your device displays whites correctly.
(attached pics of my replaced Z1's display test from the service menu )
Conclusion.
There are 2 things going on here.The yellow hue and and bad Z1 screens are two different issues, but not completely separate.
The yellow hue /off whitish color seems to be Sony's color config for the Z1.( check the screen i've mentioned above to know if your device shows whites correctly )
The bad screens are the ones that don't display uniformly and seem patchy ,have drastic washing out on slight tilting ( which in turn, seems to make the "yellow hue" seem worse, making people think they're connected.)
So,
Bad Screen : Patchy when displaying a full white screen, drastically bad viewing angles, not uniform, display distortion on even a slight tilt.
Good Screen : Decent viewing angles, NOT patchy when displaying a full white screen, uniform display.
ALL screens seem "yellow".
Sony's customer service here was SO SLOW and It should have happened sooner but after almost a month, I'm finally using the device I paid for.
Trust your eyes. Don't blindly accept that all Z1 screens are bad. The Z1 has a lovely display.Know the difference between the "yellow hue" and a defective screen.
Best of luck !
Click to expand...
Click to collapse
your serial no. dude ?
Not sure if it helps but my previous Z1 was a BH904
this one is a BH906
I have a D5803 that came back from being serviced. The touchscreen went bad, so the whole assembly (screen + sensor) was replaced.
Since you have to almost completely disassembly the phone to get to the screen, I suspect something went wrong during the repair.
The screen is flickering at random. By flickering, imagine a bad fluorescent lamp: you can clearly see the brightness varying vary fast, causing a flicker effect. Also, imagina a CRT screen. The flicker stops when you refresh the screen, like cycling through the home screens of your phone.
The guy who repaired it said it is a bad resistor that controls the current going to the panel's backlight. His excuse is that the board is very thin and fragile and that something might happened during the repair service. He also said that if he tries to do something else, the problem might get worse/something else might break. I suspect the screen installed is not OEM and is of bad quality. Sometimes the screen keeps autopressing as if someone was actually touching the screen, but not. Wiping the screen down on soft clothes (cleaning it) solves the problem. The screen probably doesn't have an oleophobic coating.
So, my question is: Is this guy right or is he lying (trying to push me ****ty parts/service)? How to know?
Also, is it possible to have a slightly smaller sized screen part? Because it feels that the screen area has decreased a bit (bezel increased somewhat). But since I do not use this phone since almost two years ago, I might be imagining things.