[Q] Can't receive calls and lots of data has been lost - Galaxy S I9000 Q&A, Help & Troubleshooting

I have had my Galaxy S for almost 2 years now and haven't had any problems with it until yesterday. The phone ran out of battery and turned off. When i came to charge it and reboot lots of things had changed and it had gone all funny
All of the aps have been reordered and moved although they seem to have kept their data.
I also noticed that all of my sms messages and contacts had been deleted except a few that were saved to my sim. I also lost all of the details from my calender,.
I have also discovered that whilst i can make calls, send and recieve SMS messages i am unable to recieve any calls with most of them being diverted to answer phone or being met with an engaged tone even when i'm not using the phone. I have checked all the call settings/network settings etc.... But having looked in the settings, about phone, status view, it is no longer picking up the phone number, and the mobile network state is – disconnected, not sure if that has something to do with it.
Does anyone have any idea how to fix it?! Would a factory reset fix it?
I should also add that when you press the power button, there is now only one option, to turn the phone off, whereas before there were options for flight mode, sound etc., also, the main middle button no longer takes you out of aps without closing them, which is also a real pain!
Thanks in advance.

Related

SMS disappeared

I'm using the HTC Diamond.
Today I received an sms and I couldn't get into the message to read it, so I decided to turn off my phone, and turn it back on again – I did the soft reset (pressing the power button on the top of the phone and not the instant soft reset button). I have done this before and it worked after that.
However, after I turned on the phone again today, the smses I received and sent since 23/07/2009 have disappeared.
I also checked the most recent call history and it's there – so it's not as if the phone decided to backdate itself.
Has this happened to anyone else? I would like to retrieve those missing smses (at least the ones I received) if I could. Is there a particular directory that the phone stores these smses?
Help would be much appreciated!
If you receive an SMS and soft reset the phone, the new SMS gets lost. You have to wait a few minutes (or hours?) to get it actually saved to the device. I believe it is due to some caching mechanism that the new mesages are not written to storage immediately. This is a poor design decision but we have to live with it.
As for losing older sms' I don't know what could be the problem. Maybe you restarted the device just in the instant it was flushing the cache to the storage and the data got corrupted?

Major problem making and recieving phone calls

I've had this problem with my phone for a few months now and I've determined its not specific to any certain ROM. Currently I'm running Manup's eclair ROM, but I've had this happen on every rom.
The problem is that my phone will ring, signaling someone is calling, but will not show who is calling for a good 3 or 4 rings, then when I try to answer it (using the hard keys or the answer button on the screen) it does nothing. Then it goes back to home and says I missed the call.
After this happens I am unable to make any calls after, and the phone seems to reset it's signal, or sometimes the whole phone will reboot. When i say reset it's signal I mean that the phone will lose service then find it again, as if I were to change the data connection speed (2g or 3g) in the settings pane. Then for a good 5 mins I am unable to make or receive calls, dialing a number and pushing call does absolutely nothing. Then suddenly it will all start working again.
Its very annoying and usually happens when the phone is sitting idle, but I've had it happen when I've been using the phone, like typing a text message. When it's ringing I will sometimes get force close message saying that the phone.apk process is not responding, which makes me believe that it's just a problem of the phone app not getting enough resources, from the cpu or ram, to run properly and causing it to time out.
Anyone have any ideas on how to fix this?

[Q] text and data still work fine, phone doesn't work...

You guys helped me root and customize my captivate a year ago, and all has been working fine until now. I barely know enough to be dangerous...
With no notice, my phone stopped working unexpectedly. When I try to place a call, everything works normally right up to the "call" screen. But instead of placing the call, the green button immediately goes away. No error messages, no nothing. When others call me, my phone does not respond, and the caller gets sent straight to voicemail.
Texts and data messages continue to function normally. I can take out the SIM, put it in my wife's new Captivate, and use the phone just fine. I've removed battery, done a hard reset, and searched the forum for solutions. No luck yet.
The only thing I've knowingly done to the phone lately is to repeatedly remove/reinstall the SIM, as I've been using it to set up my wife's new phone. I have Titanium Backup, but many of the system functions (such as dialer) inexplicably show no backup available. I have also done a scan with Lookout, which showed no problems.
Any suggestions?
My next move would be to reflash the firmware. What firmware are you running right now?
Do yo have alot of apps, pictures or videos on your phone ? I ask this because, my youngest teen daughter had so many pictures, " 2040" 7 pages full of mostly useless apps more than 8 videos " was ticked by then and stopped counting " , it took over 5 minutes to boot up "media scan" lagged so bad just trying to unlock the screen and when you tried to answer the phone it would completely lockup and the call would fail. So I put an external sd in and moved all the crap over to it and now no more lag, phone works as it should when it's answered.
Just something to look at .

[Q] SIM recently removed, verify identity

Out of nowhere when i rebooted my phone i got a messege on my phone saying "The SIM card was recently removed, sign into your account to verify identiy" I try loging in but it says its wrong. I cant do anything with the phone when its like this. I found a work around with a custom lockscreen if i turn on airplane mode as soon as it turns on. but its extremly annyoying not being able to use the home button!!! So if anyone has a fix please tell me D:. Im rooted and safestraped on a deoxed version of the stock rom (well i think it is) I just got the phone last night, i started having thease issues later this morning though.
Its a known issue with the RAZR and the Droid 4, the only solution is to hard reset the device.
If anyone is curious I actually found a temp fix for this!! What you do is you restart your phone, as soon as it turns on, quickly turn airplane mode on. Your phone works perfectly now...its just useless. SO TO FIX THAT. You must then go to wireless settings and turn on wifi. Our main goal is to remove your email from accounts, in my case, it was my verizon yahoo email. I think its whatever email shows up for you to verify. If you try removing it over wifi though it will have a server error.
So since you can at least go in the market now (or google play now or whatever lol) you should download an app called LockMenu (free version) that will replace your lockscreen and it has a slider to go directly to your home launcher, once that works fine you can turn airplane mode off. (Your home button and notification bar dont work right now btw) In any case now that your phones data is on again you can now just go to accounts and remove the cursed email.
Now just reboot, and you shouldn't have the error!
Hallelujah
I signed up for an account just to say Thank You to Artic.Light!! I was customizing my phone and while setting up my gmail account activity feed my phone froze up. Upon reboot I received the "SIM card removed" message and was completely f-ing devastated. My GF is 9 months preggers and was out and about in heavy rain so communication was critical. I was freaking out and scrambling for like a half hour looking online for someone who cracked the code. After finally finding and following Artic.Light's instructions my phone is back up and running fine and I could not be happier!! Mega Huge Thanx!!!!
FIX
I found a fix for this. Do what the guy said and put the phone in airplane mode. Reboot the phone and turn it back on. Airplane mode should still be on when the phone comes back on. Simply go to the dial pad. call someone, it will give you a message about airplane mode being turned off, just ignore it and complete the phone call. Stay connected in the phone call for about 2 minutes to allow the sim card to refresh. and thats it.
nick1020 said:
I found a fix for this. Do what the guy said and put the phone in airplane mode. Reboot the phone and turn it back on. Airplane mode should still be on when the phone comes back on. Simply go to the dial pad. call someone, it will give you a message about airplane mode being turned off, just ignore it and complete the phone call. Stay connected in the phone call for about 2 minutes to allow the sim card to refresh. and thats it.
Click to expand...
Click to collapse
Nick, did your solution continue to work after fixing it and then powering off? Unfortunately, it did not for me. I'd been using the power off in airplane mode method, then after powering on, make a call. I typically just call me voice mail and hang up after a few seconds. Your suggestion gave me hope but after leaving the call open (with my work phone) for several minutes (and trying it a couple times, it reverted back to the same issue.
Does anyone know why they don't just fix the bug?
Clouded_Reality said:
I signed up for an account just to say Thank You to Artic.Light!! I was customizing my phone and while setting up my gmail account activity feed my phone froze up. Upon reboot I received the "SIM card removed" message and was completely f-ing devastated. My GF is 9 months preggers and was out and about in heavy rain so communication was critical. I was freaking out and scrambling for like a half hour looking online for someone who cracked the code. After finally finding and following Artic.Light's instructions my phone is back up and running fine and I could not be happier!! Mega Huge Thanx!!!!
Click to expand...
Click to collapse
well i'm glad to have helped!!!
in other news.....meh...i dont know what actually causes the bug...i ended just doing a factory reset...I think that fixed my problem....still annoying as heck though
SIM Removed
You just need to mention the e-mail account password I tried and it works perfectly.

S5 Will not make or receive calls. Everything else works fine.

Started this morning. Was talking on the phone and the call suddenly ended. Haven't been able to place a call or receive one since, save for a few times using a workaround method. Reseating the SIM made it able to make calls for about 5 minutes, and performing a factory reset yielded the same results. Call blocker is turned off, as is airplane mode (obviously.) Texting and data still function perfectly. Any ideas on this?

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