[Q] Contacts, mail, link sync - Windows Phone 8 Q&A, Help & Troubleshooting

Hello there,
i am just trying to figure out how the lumia 920 works and got problems with the syncing of contacts etc.
i conected a microsoft account and the settings just say sync emails.. but obviously they sync contacts etc as well.
now my outlook.com people thingy show not the same stuff as my mobile phone.
got both connected to facebook and google.
but if i change something in google it doesnt show up on either of the machines.. so i used to sync a couple of times till my new google contacts where suitable.
so does the linking and syncing not always work on outlook.com and wp8

-adrian- said:
Hello there,
i am just trying to figure out how the lumia 920 works and got problems with the syncing of contacts etc.
i conected a microsoft account and the settings just say sync emails.. but obviously they sync contacts etc as well.
now my outlook.com people thingy show not the same stuff as my mobile phone.
got both connected to facebook and google.
but if i change something in google it doesnt show up on either of the machines.. so i used to sync a couple of times till my new google contacts where suitable.
so does the linking and syncing not always work on outlook.com and wp8
Click to expand...
Click to collapse
Google and outlook contacts are kept separate. Changing a contact info on google will not affect the one on outlook and vice versa.

matthew5025 said:
Google and outlook contacts are kept separate. Changing a contact info on google will not affect the one on outlook and vice versa.
Click to expand...
Click to collapse
But why is the information on Outlook.com different to the information on the phone?
Sometimes the links sync. sometimes they dont.. sometimes i cant see the same contacts anyways.
And google info is not synced on outlook.com after i changed it.
you can edit on the phone the gmail contacts but they will not change on outlook.com.. on my side at least

-adrian- said:
But why is the information on Outlook.com different to the information on the phone?
Sometimes the links sync. sometimes they dont.. sometimes i cant see the same contacts anyways.
And google info is not synced on outlook.com after i changed it.
you can edit on the phone the gmail contacts but they will not change on outlook.com.. on my side at least
Click to expand...
Click to collapse
Google info not changing is CORRECT. Although contacts are linked, they are treated as separate contacts. Editing an outlook contact will not affect a google one, even though they are linked.
As for why the info on your phone is different, it could be that your phone is displaying info from your google contact instead of from outlook.
However, I will admit sync is buggy. On my phone, contacts will sync, but sometimes, the phone number will not be synced to the phone, resulting in a black contact

The problems are worse on win8.but doesn't ur phone offer the option to edit on google ?from outlook.com i know its read only on google and also just on the first sync.really annoying

-adrian- said:
The problems are worse on win8.but doesn't ur phone offer the option to edit on google ?from outlook.com i know its read only on google and also just on the first sync.really annoying
Click to expand...
Click to collapse
Hmm? I don't really understand what you wanted.
If you want to edit a google contact on your phone, it is possible. Unfortunately, my phone is still under repair, so I cant give you a step by step guide.

Related

Free sync and backup pocket outlook to Google account

http://www.nuevasync.com I just set this up through the exchange server feature in activesync. It is an over the air sync to google calendar and contacts in gmail. (No pictures with the contacts in gmail ) I had a problem with duplicates at first, but I think that was because I was trying oggsync, goosync, and nuevasync at the same time. It appears to be working fine now. There are other options out there, but this one appears to be the easiest and free-est one out there without limitations. I hope you enjoy this as much as I am.
!Backup your stuff with PIM backup or something similar before you sync just in case!
very nice i will try it now
thanks chiles
with this we can now also change devices, roms, etc withoug worrying about PIM data loss
chiles said:
http://www.nuevasync.com I just set this up through the exchange server feature in activesync. It is an over the air sync to google calendar and contacts in gmail. (No pictures with the contacts in gmail ) I had a problem with duplicates at first, but I think that was because I was trying oggsync, goosync, and nuevasync at the same time. It appears to be working fine now. There are other options out there, but this one appears to be the easiest and free-est one out there without limitations. I hope you enjoy this as much as I am.
!Backup your stuff with PIM backup or something similar before you sync just in case!
Click to expand...
Click to collapse
Can you set categories in Google Calendar and it sync over? That's my biggest annoyance, I 'need' categories in order to have PhoneAlarm do specific actions for me based on the event category, such as "Work meeting" quietens everything, but there are some others that set the power on time different, or make the sounds louder, etc.. That all works with using Outlook to sync, but I haven't seen an online solution that works yet.
I haven't tried. I seem to remember that goosync would dumb down your category to the one default category. It might have been an old version or something. Good luck with it though! I just looked and I didn't see any category option on the google calendar webpage.
jahrami said:
very nice i will try it now
thanks chiles
with this we can now also change devices, roms, etc withoug worrying about PIM data loss
Click to expand...
Click to collapse
Well...My contacts lost their pictures on the gmail contacts page. This doesn't keep all of the information. I also lost my throttle contact category information. It's good for a sim card backup tho
I haven't used it myself yet. However, on quick inspection, the settings page recognizes multiple calendars, so it might sync in separate categories. There doesn't seem to be an option to only sync contacts with phone numbers, so I don't want to use it yet because gmail creates new contacts for those you email.
gave it a try and seems to work well! i only sync my calendar(s) and fits to it almost perfectly. the only problem is.. i'm having multiple calendars at my google calendar, and i cannot decide which calendars to sync. anyways that's better than goosync, only one calendar can be selected to sync.. otherwise have to upgrade to pro.. :E
Thanks for bringing this to my attention. I was using scheduleworld with the funambol client, but that stopped being able to connect. I would like to try to us nuevasync, but for as simple as the setup instructions are my activesync says that "Microsoft exchange did not accept my logon credentials". The server source is setup per the instruction on nuevasync site. I am running the stock ATT rom with WM6.0. I haven't knowingly changed any of my network settings and internet and email still work properly, but I can not get either funambol or nuevasync to work. Any thoughs would be appreciated.
Neal

[Q] Changing gmail account without factory reset - possible ?

I tried the method of settings- applications - clear the date from all google related apps - this but it doesn't work.
Changed also the gmail password so the SGS can't log in... Doesn't work.
Whatever I do - I get a red triangle in the top left corner asking for my google password.
Any ideas?
Frankyl - its disappointing that a user needs to go into so much trouble to change an email...
just go into Seetings > Accounts & Sync
then you can Add new accounts or Edit exisiting accounts
x4p3gsu said:
I tried the method of settings- applications - clear the date from all google related apps - this but it doesn't work.
Changed also the gmail password so the SGS can't log in... Doesn't work.
Whatever I do - I get a red triangle in the top left corner asking for my google password.
Any ideas?
Frankyl - its disappointing that a user needs to go into so much trouble to change an email...
Click to expand...
Click to collapse
If you are trying to edit the main account that you signed in with first.. Basically NO! Tried it myself as I couldn't choose which google chat account it signed with as I have 2. Had to factory reset and enter the 2 accounts in the right order first being the one that had all my calendar detail and my google chat account that had all my contacts in.
that doesn't sounds quite right, i'm able to delete/edit/add any account listed in the Accounts & Sync page in settings
AllGamer said:
that doesn't sounds quite right, i'm able to delete/edit/add any account listed in the Accounts & Sync page in settings
Click to expand...
Click to collapse
When you click edit it only lets you change the sync options for that account... but say like me you have 2 gmail accounts and you link them both the first one will sync your calendar the second account will then not give you the option to sync the calendar... also only then lets you sign into things like market place and google chat with the first account ... with no available option to switch accounts... I spoke to samsung and they said the same you must delete the head account (very first account used to access market place or activate anything on the handset). and to do anything other than adjust the sync settings you must factory reset it even tells you that if you try to delete the account!! try it!!
i'm sync-ing calendar with 2 Gmail account 1 for work 1 for personal
each of them have its own sets of contacts and calendars, they each one show up in different colour.
on the personal gmail account i event sync the picasa web album
then on top of that i also sync my yahoo account calendar and contacts, as well as my MSN
but MSN can only sync contacts no calendar option for in hotmail/live accounts
my twitter account can only sync contacts as well
but facebook account can sync both calendar and contacts
and emails also sync across gmails/yahoo/msn accounts
as well as the IM for gtalk/yahoo/msn
Are you using something other than the stock android calendar because with mine whatever gmail account I signed in first with I had option for sync on the calendar but the second only contacts and gmail.... but with regards to mine, I also had to do it as all my card details were linked to the second account and I didn't want them linked to the other! therefor I had to for the purposes of buying paid apps, by accessing the market place with the other account..... and there is no way of switching accounts for that!
i'm using the Samsung Apps (email, calendar, IM) that came with the phone
it's quite good, better than i expected
in the calendar each of my accounts have its own colour, so i know which Calendar entry comes from which Sync Account
this is like sooooooooo much better than what i used to have in Palm, Blackberry or Windows Mobile, those 3 are horrible, it was very difficult to have personal + work account in the same phone
but with Android, it's like a dream come true, everything is detailed to its own account, but all visible in 1 calendar
maybe you guys need to upgrade to the latest
Social Hub Push Email and IM
more details http://forum.xda-developers.com/showthread.php?p=7820042
I tried it myself - and it doesn't work.
I'm using a stock 2.1 firmware with a Dutch device.
Does not work - frustrating.
eyal123 said:
I tried it myself - and it doesn't work.
I'm using a stock 2.1 firmware with a Dutch device.
Does not work - frustrating.
Click to expand...
Click to collapse
Yeah as I said even if people dont beleive me... other than being able to edit the sync settings of the head account... There is no way of physically changing what the head account is or change the address of the head account. Yes you can add others but they will never become the head account. As I said had to reset mine to change it too.
damdeviousduck said:
Yeah as I said even if people dont beleive me... other than being able to edit the sync settings of the head account... There is no way of physically changing what the head account is or change the address of the head account. Yes you can add others but they will never become the head account. As I said had to reset mine to change it too.
Click to expand...
Click to collapse
This is my experience also. The first entered Gmail account is the only fully functional one the others have limited sync. Many hours and concluded reset is the only fix. Now I will have to repurchase some apps because the Market only talks to the first email account!!!! At least apple allows these basic changes. People have been complaining about this for ages when will google listen? I brought an Android device over Apple iPhone because I hated the lock in Apple does and needing iTunes for everything but find the Android is worse for useability. The only gain over iPhone so far is the Samsung has a bigger display and easier to type or swype. Maybe I am missing something and Android is better but not convinced at all at the moment. Unfortunatly you only find out after owning a device for a few weeks the limitations.

[Q] Contacts sync is not working properly

I have contacts on my phone most of them don't have email accounts they are just phone numbers. When I try to sync my contacts to the gmail account on my phone none of the numbers show up in my gmail account contacts listing. However, if I have contact phone numbers in my gmail account and do a sync, the phone numbers come to my phone. Basically, it is like the sync is only working in one direction. How can I fix this?
I'm fairly confident the sync does only work in that one direction...someone else correct me if I'm wrong?
bird333 said:
I have contacts on my phone most of them don't have email accounts they are just phone numbers. When I try to sync my contacts to the gmail account on my phone none of the numbers show up in my gmail account contacts listing. However, if I have contact phone numbers in my gmail account and do a sync, the phone numbers come to my phone. Basically, it is like the sync is only working in one direction. How can I fix this?
Click to expand...
Click to collapse
when you add a contact on your phone, you have to choose "google" as where it's saved or else it won't sync to google
Kaik541 said:
when you add a contact on your phone, you have to choose "google" as where it's saved or else it won't sync to google
Click to expand...
Click to collapse
Ok, so how do you add the google 'g' to contacts you already have on your phone without just recreating them all?
bird333 said:
Ok, so how do you add the google 'g' to contacts you already have on your phone without just recreating them all?
Click to expand...
Click to collapse
I am not in front of my phone, but there is an option to export all contacts to a file and then an option to import them. I imported all my mine and added them to "phone" so i could add custom ringtones.
You may be able to add them all to google on the phone the same way.
There is also a market app for exporting contacts to csv - you may be able to do this then import through google on the desktop. YOu can use the linking feature to link phone contacts to google contacts.

Google Calendar Entries...

Hi,
If I add an entry on my HD7 it doesn't appear in my Google calendar. I manually sync as well as use the timed function but entries still won't go from the phone to Google calendar.
Whereas if I delete an entry on my phone, it gets deleted immediately from my Google calendar.
Has anyone got an idea how to get entries entered on the phone to appear in Google calendar?
Note: Windows Live is a dead loss with both contacts and calendar so Google might be my last chance of syncing Outlook & phone.
Cheers...
YT
Yorkshiretaff said:
Hi,
If I add an entry on my HD7 it doesn't appear in my Google calendar. I manually sync as well as use the timed function but entries still won't go from the phone to Google calendar.
Whereas if I delete an entry on my phone, it gets deleted immediately from my Google calendar.
Has anyone got an idea how to get entries entered on the phone to appear in Google calendar?
Note: Windows Live is a dead loss with both contacts and calendar so Google might be my last chance of syncing Outlook & phone.
Cheers...
YT
Click to expand...
Click to collapse
Are you using multiple calendars? WP7 doesn't support multiple google calendars, maybe its something to do with that?
Captain Splash said:
Are you using multiple calendars? WP7 doesn't support multiple google calendars, maybe its something to do with that?
Click to expand...
Click to collapse
No, just the one basic calendar.
Captain Splash said:
Are you using multiple calendars? WP7 doesn't support multiple google calendars, maybe its something to do with that?
Click to expand...
Click to collapse
Does that mean you can add, edit and delete entries without problems with your Windows Phone to Google Calendar?
I have been doing that since day one and so far it has always worked like a charm.
Check your settings going to Settings\email & accounts\Google and make sure you are synchronizing the Calendar.
What I really find odd is the fact that the entries are deleted but not added...
Anyway, I add and delete things to the calendar in my HTC HD7 and they reflect to Google as soon as I sync and vice versa. It works!
As a foonote, MS calendar also works flawlessly.
Trimegisto said:
I have been doing that since day one and so far it has always worked like a charm.
Check your settings going to Settings\email & accounts\Google and make sure you are synchronizing the Calendar.
What I really find odd is the fact that the entries are deleted but not added...
Anyway, I add and delete things to the calendar in my HTC HD7 and they reflect to Google as soon as I sync and vice versa. It works!
As a foonote, MS calendar also works flawlessly.
Click to expand...
Click to collapse
Thanks for you post... whilst I find MS Calendar works fine (if starting from scratch), it's the fact that existing entries in Outlook wont's sync. I've found that custom categories, complex repeat reminder and attached pictures do not sync correctly. As with MS Contacts, the photos attached to each contact doesn't sync. Where as with Google Contacts and Calendar do.
Don't get me wrong, I'm in no way a fan of Google, I want to have my phone sync with my PC like I have for the past umpteen years; I don't want my private data uploaded 'somewhere in the cloud' possibly in another country with different privacy laws and complete strangers having access to it. As my MS Calendar has crashed completely now after trying to import from Google Calendar, the reliability is far from what they can expect people to use as a 'standard'.
I'll try creating a gash Google calendar from scratch and see if that can have entries added from my phone.
Thanks again...
YT
It seems that my new google mail account works fine with outlook being sync'd using companionlink 4. The only reason I can think my older gmail account didn't work correctly is that I tried to link it to my ms live account. The ms live account is still dead and I see no way of getting it going, but my phone is now registered under it and apps downloaded against it... hence I'm stuck with it. Major screw-up by Microsoft imho... let's hope they do the right thing with the next update.
Alternatively... HTC provide their own FREE outlook sync'ing software for Android... why not Windows Phone?

[SOLVED] Sync contacts to gmail problem

i want to transfer my contacts from phone to gmail account. But although it's 'sync on' @my O 2x, it syncs everything except the contacts. I'm using fr19. Any idea how to solve this?
thanks.
Sync on doesn't mean all options are, if you tap on the account you'll get a breakdown of what's available.
Yes, everything is checked. I even pressed the sync button. But still when i open gmail from PC, all my contacts aren't there. Only the starred contaacts. Is that what the star is all about?
EDIT: the only contacts that i have in PC's gmail are the ones i sent emails to. Other than that, no contacts are sync from phone to gmail.com
might be worth checking at http://www.google.com/contacts instead of GMail, but I shouldn't think it's any different.
Starred contacts are exactly that, contacts you've starred. Fire up the contacts list and tap a contact... top right will be a star.
or maybe because i'm using LG's gmail app? still can't sync to gmail contacts.
fifi139 said:
i want to transfer my contacts from phone to gmail account. But although it's 'sync on' @my O 2x, it syncs everything except the contacts. I'm using fr19. Any idea how to solve this?
thanks.
Click to expand...
Click to collapse
When you make a new phone contact it defaults to an LG PC Suite contact. These wont sync with your Gmail account.
You will need to recreate them and select your gmail acc instead of the above and then they will sync with gmail on the web etc.
Absolute pain in the backside I'm afraid but don't think there is another option
If you have to change them all into google contacts from lg suite contacts (if that's your problem) then I found using my phone explore (app and PC software) quite easy.
I exported all my contacts to a csv file and then converted them so google contacts could read them and then imported into google contacts.
Seems quite long winded but seemed quicker to me than copying each contact.
Fulwood Sedge said:
If you have to change them all into google contacts from lg suite contacts (if that's your problem) then I found using my phone explore (app and PC software) quite easy.
I exported all my contacts to a csv file and then converted them so google contacts could read them and then imported into google contacts.
Seems quite long winded but seemed quicker to me than copying each contact.
Click to expand...
Click to collapse
thanks.. i use the app u mentioned and i can sync with gmail contacts. But only problem is for every entry i have two details, one is from gmail contacts and the one is pc suite. So, i stop sync gmail contacts. But i upload all my LG contacts using myphonexplorer. At least now if i want to change to another android phone the contacts are still there.
Well if you have all your contacts in google then just use my phone explorer to delete them off the phone so you are left with just google contacts. Bit risky if you missed one but if you keep an original file with them all in.
This way if you update contacts then they will be auto saved and backed up with google incase something happens to your phone before you have chance to back up your contacts.
Is there any benefit of one method over another? I mean, besides the obvious that Gmail contacts can be sync directly with the phone? Maybe LG's version is same advantage over gmail's?
I just prefer google contacts as i know they are saved 'in the cloud' and if i ever change my phone i know they will work (as ill be sticking with android). Also, if my phone dies on me i know they will have been backed up almost instantly after i updated/changed a contact.
Also I can access my contacts from anywhere if i havent got my phone with me or my phone has run out of battery life. But that is completely personal opinions.

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