Database Develop

Jumping ship

As much as i have loved my revolution, ill have to make due with parting. Between my career field, situation and the issues I'm going to a Gnex. Permavibe, reboots more constant than a 10 time repeat prison offendor every few hours, lost calls due to above, and performance (me being a game developer) I need to move on lol. Wanted to say how great of a support this place has been with keeping an everything but dor (dead on release) phone alive this long. Ill keep popping in to help where I can (i mildly realize I'm not exactly prevalent here) thanks to the help I've gotten, but at these prices a Gnex is (very!) hard to pass up. Thank you all thus far!
Sent from my VS910 4G using xda app-developers app

Long time no see... Like since I was first battling crap out with Cubed! Anyhow, good luck with the new device... Hopefully you don't run into any more crap!

majorpay said:
Long time no see... Like since I was first battling crap out with Cubed! Anyhow, good luck with the new device... Hopefully you don't run into any more crap!
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About the only problem with the GNex is the signal issues otherwise the phone is perfect

Gel Pen6 said:
About the only problem with the GNex is the signal issues otherwise the phone is perfect
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I find that odd, its the best thing Ive ever made a call on. Maybe its denver though, the 4g is quite consistent here, and the 3g comes in spades. There was one point (for maybe 2 hours before a party) that on my OG droid I was hitting 2.6mbps on 3g, when the theoretical limit is 3.1, I was shocked. Now to try some of the "hot" spots Ive found. These are just areas Ive found that make my 4g speeds spike, and where I can consistently get 40-50mbps.
Right off the bat with 2-3 bars I got 25mbps down and 14 up, which is twice what my revo might get (same app + server even). Plus this was in a Denver Verizon store, so you know they show off the 4g to whomever comes in lol.

I certainly wish I could jump ship, but I'm not due an 'upgrade' until february... Unless I can convince big red to push it early due to my phone being a giant pile, I'm stuck with the vibration of death, slow performance, reboots, and screen freezing for another 8 months

Networkgamer said:
I find that odd, its the best thing Ive ever made a call on. Maybe its denver though, the 4g is quite consistent here, and the 3g comes in spades. There was one point (for maybe 2 hours before a party) that on my OG droid I was hitting 2.6mbps on 3g, when the theoretical limit is 3.1, I was shocked. Now to try some of the "hot" spots Ive found. These are just areas Ive found that make my 4g speeds spike, and where I can consistently get 40-50mbps.
Right off the bat with 2-3 bars I got 25mbps down and 14 up, which is twice what my revo might get (same app + server even). Plus this was in a Denver Verizon store, so you know they show off the 4g to whomever comes in lol.
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I've never once hit above 8mbs on my Revo even on Wifi so hopefully it's just the phone since that's a big jump.
SomeFknGuy said:
I certainly wish I could jump ship, but I'm not due an 'upgrade' until february... Unless I can convince big red to push it early due to my phone being a giant pile, I'm stuck with the vibration of death, slow performance, reboots, and screen freezing for another 8 months
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Well, if you hate the phone that much might as well just pay the early termination fee and get a new phone. Luckily I have till August might try and get the S3 when it comes out and give myself a birthday present.

Seriously.....dig deep, sell some crap on Craigslist, donate at the plasma bank....whatever. Just bite the bullet, scrape together $400 and buy a RAZR Maxx off of Ebay. Revo is at a dead end. I finally quit b!tching and just replaced the damn doorstop POS. When I went into VZW store to get the micro SIM to activate the RAZR, the staff confirmed the Revo is by far the most hated model in their 4G lineup, and they all hated selling it. Moving on was the smartest thing I've done.
Sent from my Sony Tablet S using xda premium

Danzdroid said:
Seriously.....dig deep, sell some crap on Craigslist, donate at the plasma bank....whatever. Just bite the bullet, scrape together $400 and buy a RAZR Maxx off of Ebay. Revo is at a dead end. I finally quit b!tching and just replaced the damn doorstop POS. When I went into VZW store to get the micro SIM to activate the RAZR, the staff confirmed the Revo is by far the most hated model in their 4G lineup, and they all hated selling it. Moving on was the smartest thing I've done.
Sent from my Sony Tablet S using xda premium
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Why RAZR Max over SGSIII?

teh Phil said:
Why RAZR Max over SGSIII?
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Probably the battery. But I'd take the more development and better specs of the S3 over the better battery.

Well...for people looking to jump ship who have concern about the money, there's about a $250 difference.
Battery life is huge for me, and I've missed that battleship-solid build quality I always had with Motorola. For my $400, it made no sense to suffer with a C-minus phone any longer.
I run rooted stock ICS...so beyond rooting it, I don't need much dev --- although there is quite a lot for the RAZR....far, far more than there will ever be here...for a younger phone. 'nuff said.

Danzdroid said:
Well...for people looking to jump ship who have concern about the money, there's about a $250 difference.
Battery life is huge for me, and I've missed that battleship-solid build quality I always had with Motorola. For my $400, it made no sense to suffer with a C-minus phone any longer.
I run rooted stock ICS...so beyond rooting it, I don't need much dev --- although there is quite a lot for the RAZR....far, far more than there will ever be here...for a younger phone. 'nuff said.
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The build quality of Motorola phones in my opinion are pretty good since my brother has the Droid X (first one not the X2) and it's decent but I'm going to go to Samsung and give them a chance until more high end Motorola and HTC phones hit Verizon.

Found a great deal! GNex, dual incipio case, 3 anti glare screen protectors, 1 very nicely pre applied, and extended battery for $258. Does everything my revo did and then some, and I haven't even rooted it yet. Wifi tether included.
Sent from my Galaxy Nexus using xda app-developers app

Jumping ship :(

In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!

I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app

I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.

The Kraken! said:
I'm looking at jumping ship as well and buying a Droid 4. I know it uses a microsim and ours uses a full sim card. Do I need to do anything other than cut it down to micro size or will it just work when I stick it in the new phone? Do I need to contact Verizon for activation or anything? Thanks.
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Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app

Haha, yeah. I'm sure there would be a sales pitch. lol Definitely.
Thanks for your answer but are you sure about the card? I've read that as long as you keep the circuitry and contact points intact cutting a sim down to a micro sim will still function. Or is there yet another kind of card I'm getting this confused with?

I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2

Bait-Fish said:
I recall seeing a how-to cut down the SIM card quite a few months ago. A video even. I'm certain Google would point you to something useful.
Sent from my VS910 4G using Tapatalk 2
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I got a new Rezound on ebay for around $300 and sold the Revo for a $100 and I could not be happier once I got ICS on the Rezound

You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium

Danzdroid said:
You'd spend more time watching the video and doctoring your card than you would spend at a Verizon store getting a free replacement of the correct type....just sayin'....
Sent from my Sony Tablet S using xda premium
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I completely agree. I would go with free over cutting based off of a YouTube video.
Sent from my VS910 4G using xda app-developers app

Thanks for the replies. I think I will just go into Verizon for the freebie card as suggested.

Spectre1206 said:
Micro is a completely different size and card. You would have to contact Verizon. You can go into a corporate store also. They have extras they can activate for you. Last I knew they were free with a sales pitch for an add a line our upgrade lol.
Sent from my VS910 4G using xda app-developers app
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I just switched to a galaxy nexus, which uses a micro sim and they just switched it out for me at the Verizon store; no sales pitch.
---------- Post added at 12:39 PM ---------- Previous post was at 12:34 PM ----------
SomeFknGuy said:
In the midst of fighting with verizon over getting a working revo i jumped ship and bought a Moto RAZR on craigstlist for cheap. I appreciate all the help y'all have given over the last year and how hard everyone(especially mtmichaelson) has fought to make the revo a damn good phone. I have to admit, after tasting ics, gingerbread is just bland! Thanks again guys, and good luck on keeping the revo at least moderately caught up in the wake of all the new JB and ICS phones on the market!
Click to expand...
Click to collapse
I did the same thing. Picked up a galaxy nexus off of craigslist for pretty cheap. After owning the original droid I'm happy to be back to vanilla android (ICS this time). My revo had become way to slow for my liking, even with mtmichaelson's rom (which made it way better than stock).

I destroyed verizon. Revo out. Samsung Galaxy S3 to replace. for free.
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.

Man...i wish my experience with trying to get different phones was better... I did the same thing, insisted that i would rather go to another service than get a revo back... They didnt give a rats ass... The only reason i'm still with verizon is due to the razr i found for dirt cheap. ICS is so nice in comparison!

idivorceyou said:
This is my wife's phone and we've had it for about 6-7 months. I rooted it, ROM'd it (1st Gingervolt, then Broken Out). I'm on the latest firmware update, and again rooted and flashed Broken Out. All throughout, there were issues with bluetooth, Vibe of Death, screen freezes.
I complained just the other day - hey it was Sunday on Labor Day weekend and I had a moment. 1st Verizon rep was willing to send a replacement Revo. I told her that was unacceptable, that all the forums I've read detail that the defects I've cited are baked into the phone, it is a lemon and should be recalled and that sending me the same lemony phone was unacceptable. I urged her to elevate my claim. I was insistent and was really quite angry that she was not getting it.
I then spoke with a really great rep - technical support - to whom I mentioned all I had done (except for rooting and flashing a rom) and truthfully told her that I had upgraded to latest firmware and still had screen freezes and bluetooth problems. I told her about what I read on the forums and how the phone is just fatally flawed. I also mentioned 20 years as a Verizon cell phone customer, my family plan with 5 phones, all with data, and that what I was asking for - a different model replacement phone - was neither outrageous nor unexpected.
She asked what phone would I prefer. I first said a Razr, but said the Galaxy S3 would be great, but I doubt they'd substitute. Without a moment of delay, she said I could have the Galaxy S3 and what color, blue or white... It was shipped immediately and we are awaiting it.
So pretty soon, on ebay, you are going to see our used LG Revolution...
The moral of this story is get past the first level of customer support and stand your ground. insist on a replacement. Tell them that the Revolution is a huge disappointment and does not provide the basic functions a phone should.
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They made me send mine back.This I guess was so I did not have to extend my contract date.

patsoxfan said:
They made me send mine back.This I guess was so I did not have to extend my contract date.
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I didn't know it at the time, but we have to send our Revo back. Still, getting a S3 for the Revo is a home run.

Mannn121 said:
I'm almost about ready to do the same. It's weird how this phone is a little over a year old and already obsolete.
Sent from my VS910 4G using xda app-developers app
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This phone was obsolete when it was released honestly. The Droid Charge came out before it and was a better phone for the most part. The only reason I bought it was for the unlocked bootloader but I guess none of the Android developers did because we only had limited development (not a knock against the people who did develop, but for all the developers who complained about locked bootloaders and then didn't jump on one that was unlocked)
Sent from my DROID BIONIC using Tapatalk 2

[Q] Has anyone gotten complaints about call quality from the person on the other end?

I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\

I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.

HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
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Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.

drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
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Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app

raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
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Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.

i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue

I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.

Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Same thing here man, I had to change how I usually hold my phone... haha - no big deal

Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app

Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2

blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
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It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.

started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...

It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?

Crazy bad signal compared to S4 - bad phone?

So long story short, my roommate got my S4 and I got what was supposed to be his One. I was in love with the S4. Great LTE speeds, battery life, screen, etc.
Well now that I'm on the One, I'm finding a HUGE disparity in signal... Without a case, his signal is 10-12dB better than me consistently and his LTE speeds are double mine.
Is it par for the course that the One has a bad signal? I've flashed other radios (surprisingly even the international radios have 1700 band support even though the international models don't support that band) with marginal differences but I'm not impressed... And I've lost phone calls because of it.
Have any of you compared the signal side by side with another device and noticed such a large disparity? With my case on, I get no LTE signal at all. His S4 had a case on the entire time.
This whole thing has been a nightmare but I'm going to be really upset if I have to do a warranty exchange (and thus get a refurb) on a phone we've had since the 11th. :/

Well I have just decided to use WiFi at home and I turned off LTE... Not what I want to spend 579 dollars on but when I'm out of the house, LTE picks up. Sad though. For such a lauded device it certainly gets a terrible signal...
Sent from my HTC One using Tapatalk 4 Beta

Sounds like you got a bad radio chip. I have no trouble getting full LTE speeds, and neither do most people.

I was afraid you were going to say that. I'll call the store tomorrow and have him confirm. If he confirms that an S4 and One are about on par in signal I'm sending this One back under buyer's remorse and getting a new one in a month or so.
The the question becomes - can I even return a phone after using HTC Dev? I know how to restore everything but I wonder if I can do that. I've returned phones I did all kinds of things with before but I've never used HTC Dev
Sent from my HTC One using Tapatalk 4 Beta

EtherealRemnant said:
I was afraid you were going to say that. I'll call the store tomorrow and have him confirm. If he confirms that an S4 and One are about on par in signal I'm sending this One back under buyer's remorse and getting a new one in a month or so.
The the question becomes - can I even return a phone after using HTC Dev? I know how to restore everything but I wonder if I can do that. I've returned phones I did all kinds of things with before but I've never used HTC Dev
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Who did you get it from? I can't speak to T-Mo or Sprint, but AT&T is very lenient about warranty exchanges. From what I've seen, as long as you're inside the one year, they don't seem to care if you unlocked.

I don't know how it is with international variants but here in the UK my One has much better signal than my S4 (I9505). At work I have terrible signal so it really shows up bad radios. If I use an iPhone 5 for example it constantly drops to NO SERVICE. The S4 is marginally better but the HTC One, whilst still displaying a low signal strength, is rock solid and never drops to EDGE and/or shows the dreaded circle with a line running through it like the S4.
I can only assume you have a faulty phone.

iElvis said:
Who did you get it from? I can't speak to T-Mo or Sprint, but AT&T is very lenient about warranty exchanges. From what I've seen, as long as you're inside the one year, they don't seem to care if you unlocked.
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I'm with T-Mobile and it would be a return. I just got the phone on the 11th and long story short, didn't start using it until yesterday. I am in the buyer's remorse period until the 25th or do you think I should just warranty exchange it?
Sent from my HTC One using Tapatalk 4 Beta

This really has not been my month... Figures I would get a bad phone. Lol
Sent from my HTC One using Tapatalk 4 Beta

EtherealRemnant said:
I'm with T-Mobile and it would be a return. I just got the phone on the 11th and long story short, didn't start using it until yesterday. I am in the buyer's remorse period until the 25th or do you think I should just warranty exchange it?
Sent from my HTC One using Tapatalk 4 Beta
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I have no experience with T-Mo, so I can't say which would be better. But it seems like if it's defective, get an exchange. Make sure they give you a new one from the store stock, though.

iElvis said:
I have no experience with T-Mo, so I can't say which would be better. But it seems like if it's defective, get an exchange. Make sure they give you a new one from the store stock, though.
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They're going to overnight me a brand new in box S4 and we are going to send them the One back tomorrow and they're going to credit us 10 dollars for the shipping the defective device back. I have had to refurb every HTC device I've ever had in my sig in my list at least twice and I never wanted the One in the first place, I wanted the S4 and my roommate wanted the One - he hated it and its been an absolute nightmare ever since. Getting a broken phone out of the box and all the issues I've seen on this forum and the issues I've had already, its not worth getting another One.

Yeah bro my lte strong as ever even with two bars I get 20 + dl and ul that's a rarity like outskirts of town constant 4 or 3 bars anywhere I go in the city do you and your friend have the same provider ?
Sent from my HTC One using XDA Premium HD app

ac3kill said:
Yeah bro my lte strong as ever even with two bars I get 20 + dl and ul that's a rarity like outskirts of town constant 4 or 3 bars anywhere I go in the city do you and your friend have the same provider ?
Sent from my HTC One using XDA Premium HD app
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Yes, we live in the same house and are on the same account actually.
I confirmed that its a bad radio. Now I need to figure out how to downgrade my firmware, return everything to stock, S-ON, etc so I can I return it. I'm a bit concerned about not being able to get it to stock HBOOT and off the engineering HBOOT :/

Blown speakers?

I'm pretty sure my One has blown the top speaker (again). This happened to a previous phone I had and I got it replaced, within the last few months even. Has anyone else had multiple One's blow speakers? Is this a common defect or am I just that unlucky?
I don't even use the speakers very often, so it's not like I've overused them or cranked the music/voice up on it to manage to blow them.

Happened to me twice. Sounds real crackling. Best buy replaced mine without hesitation
Sent from my HTC One using XDA Premium 4 mobile app

Sprint replaced mine once before, and should do so again, I was just curious if it's a common problem with these phones.

tatonka_hero said:
Sprint replaced mine once before, and should do so again, I was just curious if it's a common problem with these phones.
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I have had mine for a while and have maxed out the volume for a time while listening to music and no issues yet. Not sure if certain types of music or audio boosts on certain tracks may change this. For example, I found a copy of a Lil Wayne cd that I can play on low volume and I can hear the bass boost in the track itself. I can hear the distortion from the low frequency. Fortunately I am not a Lil Wayne fan and will never have need to play it through my phones speakers.
Maybe you came across a track boosted as such and this contributed to the blown speakers? Just a thought .

herschbach3 said:
I have had mine for a while and have maxed out the volume for a time while listening to music and no issues yet. Not sure if certain types of music or audio boosts on certain tracks may change this. For example, I found a copy of a Lil Wayne cd that I can play on low volume and I can hear the bass boost in the track itself. I can hear the distortion from the low frequency. Fortunately I am not a Lil Wayne fan and will never have need to play it through my phones speakers.
Maybe you came across a track boosted as such and this contributed to the blown speakers? Just a thought .
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It's certainly possible, but I so rarely even use the speakers that I doubt it. Usually it's lullabies playing if anything (this thing is great for that when you've got a baby). I didn't notice it until I put my dad on speakerphone Monday morning

I've had 3 different HTC ones get crackly speakers...from what I've read I'm probably in the "work in dusty/metal dust environment" group. Took about 1-2 months from new status to have issue each time...
Sent from my HTCONE using xda app-developers app

onefasttreopro said:
I've had 3 different HTC ones get crackly speakers...from what I've read I'm probably in the "work in dusty/metal dust environment" group. Took about 1-2 months from new status to have issue each time...
Sent from my HTCONE using xda app-developers app
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Ah, maybe that's it. I do work in a machine shop at times during the day and have been known to go home with aluminum shavings in my pockets (ouch). The rest of the environment at work is essentially a clean room, so it's not coming from there.
If the dang phone wasn't such a pain to disassemble we would be painting them at work and I could have just gotten it fixed by one of our techs.

Hasn't happened to mine, regularly (daily) use the phone on 50-100% volume to listen to stuff in the shower while leaving the phone on the sink. I agree with the theory of it probably being some specific type of audio file type (boosted track?) messing with the speakers

They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!

tatonka_hero said:
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
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Yea it sux....it's part of the revised equipment service and repair program...used to be $4/month for me and kept getting replacements no problem whenever I had a problem.... Now they are raising the price on ESRP plans to $5/month and limit to 2-3 replacements per year and then $25 per device...imho it is BS because if device isn't working we the users/subscribers shouldn't be penalized for defective devices...another way to save on losses by Sprint and push towards dealing with manufacturer...which isn't too bad if it's a simple fix and otherwise phone is fine and you have a backup device for duration of repair.
Sent from my HTCONE using xda app-developers app

tatonka_hero said:
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
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Which insurance plan do you have?
Sent from my One using Tapatalk

Rimmir said:
Which insurance plan do you have?
Sent from my One using Tapatalk
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TEP, as far as I know. Like $11/mo I think. It's also an advantage club line, or whatever they're calling employee hosted plans these days

I have had 3 replacments for the blown speaker issue. phone still under warranty so replaced free. now my 4th HTC ONE has the same issue again & the sprint store i previously went to said i have to go to a corporate location cause it an isolated issue so they couldnt do anything. i have yet to go. i think i will go today

My camera decided to stop working (no physical damage). I bought this phone in May 2013 with the $11/month insurance plan. What's the process of replacing it and how much does it cost?
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I'm on my 3rd ONE in a few months. Local sprint store (not-corporate) has been extremely cool with getting me replacements. They had to order the first one, but the next one (yesterday) they had a re-furb in stock that they gave to me right on the spot. Barely any questions asked.

e_town said:
I'm on my 3rd ONE in a few months. Local sprint store (not-corporate) has been extremely cool with getting me replacements. They had to order the first one, but the next one (yesterday) they had a re-furb in stock that they gave to me right on the spot. Barely any questions asked.
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Stupid question, what's the difference between corporate and noncorporate stores? How do I tell the difference?
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Rimmir said:
Stupid question, what's the difference between corporate and noncorporate stores? How do I tell the difference?
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The quickest way to find out is just walk in and ask a worker or go to sprints website and do a search for locations...the non corporate ones will be named like "sprint by wireless company x"....there's corporate, premier sprint (non corporate but only sprint sales), and then the tier 2/3 multi carrier locations that have multiple brands in one location...
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onefasttreopro said:
The quickest way to find out is just walk in and ask a worker or go to sprints website and do a search for locations...the non corporate ones will be named like "sprint by wireless company x"....there's corporate, premier sprint (non corporate but only sprint sales), and then the tier 2/3 multi carrier locations that have multiple brands in one location...
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So non corporates can give me a refurb if they have it in stock? A month ago I walked into a corporate store and asked to file an insurance claim for another device and they just had me call assurion and talk to them myself.
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Non corporates might happen to stock various phones for exchanges, not all...they have different procedures than corporate...at a non corporate store i worked at we had one or two of the common ones in stock for your situation and when you came in we did the exchange through your account and got your device for our stock and we handed you one we had....Hope that makes sense...saves hassle of waiting for the customer to get a device 3 days later...
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onefasttreopro said:
Non corporates might happen to stock various phones for exchanges, not all...they have different procedures than corporate...at a non corporate store i worked at we had one or two of the common ones in stock for your situation and when you came in we did the exchange through your account and got your device for our stock and we handed you one we had....Hope that makes sense...saves hassle of waiting for the customer to get a device 3 days later...
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But did you still charge those customers the assurion deductible?
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