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Anyone been able to get a different phone from Verizon for data/signal issues?

I've been having so many issues w/ data and signal, im just wondering if I put enough pressure is there any way I could get Verizon to give me a different phone?
My phone is close to unusable how often I don't have signal and im just really tired of it..
Sent from my DROID BIONIC using xda premium

Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.

stelv said:
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
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Click to collapse
I haven't tried that, ill try it but they promised me an update by early nov, and they've given me already 2 months of free service. I dont care about getting free service id rather pay instead of the hassle... I was just thinking they might since there highest level of support saying it was a known issue they were responsible for and had moto working on an update. Sucks I paid full retail on launch day and have only had problems..
Sent from my DROID BIONIC using xda premium

I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC

Yea Verizon definitely knows of the problems. Its common. Verizon will eventually offer you a new phone but it may not be something you want. If the problem isn't fixed after the update and they persist they will probably offer some better replacements.
I don't really have a big problem with connection but it is there. Some days it doesn't happen at all. Someone on another forum said they received an update from Moto already, so hopefully they start rolling out soon.
Sent from my DROID BIONIC using Tapatalk

nosit1 said:
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I bought mine from best buy lol..
Sent from my DROID BIONIC using xda premium

Verizon told me they started rolling the update dec 1st in batches..
Sent from my DROID BIONIC using xda premium

I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...

mistawolfe said:
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
Click to expand...
Click to collapse
If you just got another Bionic, your problems aren't going to go away. I got my warranty replacement last week; same issues.
They did offer me a new phone; anything but the Razr. Considering I not only bought the phone at launch, but bought a couple hundred dollars in accessories...I want the phone to work as advertised; not a new phone.

Well the week before Thanksgiving I was actually sucessful of having the store giving me an actual off the floor replacement. Up until that time I have taken my phone into 4 different corporate stores in and around Cincinnati and each time The associate looked at the phone and just ordered their "certified like new" replacement shipped to my home. Now I want you all to know these "certified" units were nothing more than returns to VZW from others that are experiencing the same thing. I went out of my way to take the phone into the closest store when I experienced either the loss of data or the BSOD situation.
This time I tried something different which got me a brand new phone..not sure what pushed them over the edge though....On the 23rd of November I got the dead BSOD and immediately took the phone back to the origional store which I purchased it on the 12th of September and cornered my origional salesperson explaining that I have had four replacements...I sternly request for him to correct this problem WITHOUT pulling the battery....The store was moderately heavy with customers who had a ear tuned to my complaint. He was insistant that he had to pull the battery after plugging in a charger...I loudly told him to stop and demanded for customer service to be put on the line because I insisted pulling the battery was going to do nothing more than set me up with a return trip. He told me that all customer service was going to do is issue out another "certified" unit...Loudly I protested that this has to come to an end because all of the screen protectors he had sold me during the origional purchase are now gone and the battery life is degrading fast due to the constantly seeking for data problem. Everybody knows VZW does not ship a new battery or battery door with these "certified" units ( of course). As I would not budge on the "certified" route because my battery and battery door was showing signs of premature wear...the manager stepped in and allowed me to turn in my unit for another right out of the box...printed out a receipt for the return full price and then gave me a new receipt with the same price but with the november date. He told the associate to mark the unit defective screen out of box. Now he didnt allow me to have the new battery or door BUT I got a new unit which I am happy to report has not had a hiccup since...knock on wood. BUT BE FOR WARNED...if you are sucessful at getting a off the floor exchange...check your account because the billing dept of VZW thinks this is a upgrade and will sneak a updated contract date in on your account....It took two calls into customer service to explain to them this was not an upgrade and after they tell you that it has been noted....TAKE THE TIME to check online your contract date is put back to the origional date.
After a little bit of work I am a happy Bionic VZW customer

Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
1) turn off Bionic and pull SIM
2) power on the bionic and open phone. It will state the SIM is missing.
3)turn off the Bionic and insert SIM
You will need a pair of fine tweezers for this.
Sent from my ICS DROID BIONIC using xda premium

This won't help if you need the 4G throughput (for hotspot, etc), but my data connection is rock solid on the go if i choose CDMA Only mode under Mobile Networks.
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.

CaliTilt said:
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
Click to expand...
Click to collapse
Pulling the SIM did nothing for me, unfortunately. I'd demand a new (and different) phone, but I spent about $150 on accessories and don't want to unload those for pennies on FleaBay.

Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App

justin94 said:
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
False....tbolt for me has never data dropped since being on actual gingerbread radios. Bionic? Even running the leak data dropped like none other.
Sent from my ADR6400L using XDA App

Pulling Sim worked at first but its gotten so bad it doesn't work as well anymore. I tried to get vzw to give me a diff phone but they wouldn't budge only offer me a refurb which I don't want after paying 700 full retail plus 150 in accessories.
And no not all 4g, my thunderbolt never gave me connectivity issues..
Sent from my XT875 using XDA App

I've had them all minus the revolution, my wife has my old tbolt now, granted her data drops are extremely Rare.....when they do happen, it takes a while to switch the radio back on
Sent from my DROID BIONIC using XDA App

Haze69 said:
Verizon told me they started rolling the update dec 1st in batches..
Click to expand...
Click to collapse
Can any confirm this? Anyone get it?

Turning off lte helped me. I have too reboot maybe every third day or so now to get back dropped data.every it was 4 or so times a day
Sent from my DROID BIONIC using Tapatalk

cixelsyddyslexic said:
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
Click to expand...
Click to collapse
what's the "SPC password"?
thanks

Nexus4 Great Disappointment

From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2

rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.

Very happy with mine!

sy224048 said:
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.
Click to expand...
Click to collapse
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?

rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
Believe it or not, the I9000 is a solid phone. My Bell Canada Vibrant is still kicking ass with latest 4.2.1 nightlies from the CM team. My daily driver is the Nexus 4 these days. Stock from Google, just boot loader unlocked and rooted. Too bad it didn't work out for you.
Sent from my Nexus 4 using Tapatalk 2

rderoko said:
LG stated categorically that they had no reports of any problems like what I was having.
Click to expand...
Click to collapse
rderoko said:
Unbelievable. Selling phones that don't work as phones.
Click to expand...
Click to collapse
So ONLY YOU out of thousands of phones sold have the problem, and yet you accuse them of creating a phone that doesn't work? Narcissistic much?

ive made hundreds of calls with this phone, only like 1 dropped call and i think that might have been on their end. im in a good service area but this phone seems especially good reception wise because i have made calls in spotty coverage areas and they have been great. LG wasnt lying when they said that they dont know of this issue

tonybyatt said:
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?
Click to expand...
Click to collapse
I live just outside Dallas, I get good coverage, a little shoddy at times inside buildings, but never any real problems. Especially as I get closer in to the populated areas where towers seem to be more frequent/powerful.

There are many things about this phone I am not thrilled with (battery life!) but reception and call reliability is not one of them. It is far better than my previous phone on TMO and better than my work phone (Incredible 2) on Verizon.

Omg. Why with these pointless threads. I'm no developer or such. But my god.....
Its an android phone that has a lot of techno and great performance. Of course it will not be great on battery . a lot of ppl buying this phone seem to think its the ultimate phone .. Either deal with it or buy a Nokia 3310.....
And the screen scratching and breaking its not indestructable ... It'll protect to an extent .
As for the op blaming his phone out of the bucket load sold.I've not heard of 1 instance (I work in a phone shop ) ... I've had mine since day 1 along with a work colleague.
We both have no yellow tint issue.
No random cracks (that just happen) .
No speaker or mic issue.
I rooted mine straight out the box and running faux kernel and aokp ROM . battery I have just seen my best yet at 2 days and 14 hours.....
Use on WiFi all the time. Moderate net browsing. Ebay.mail. few hundred texts. 25 mins of calls.....
I can't understand why ppl post bad things that effects all new phones, but yet there's threads and threads of this and that. .... Its a phone ...
Op I know you proberly mean well but its just constant now . I use to come on here a lot to see how development and cool new things and new info are in progress. All I see now is
Threads about
This issue .that issue. Oh my screen randomly broke.battery's terrible. Screen is not gorilla glass as it has a scratch.
Any way all the best what ever phone you decide next .
Sent from a perfect n4 x

Sent from my Nexus 4 using xda app-developers app

You mean you actually dialed a number? How do you do that on android? I can't remember the last time I did that.
Sent from my Nexus 4

Tmo user in San Francisco says no issue at all.
Sent from my Nexus 4 using xda premium

mrhaddan said:
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hahaha.
Saved.

The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.

canuckerr said:
The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.
Click to expand...
Click to collapse
Isn't that on the carrier's side?

I call bull. T-Mobile sent a replacement nexus 4???? I know they are supposed to start selling them soon. But this would mean you already bought one from T-Mobile. Then used it enough to know it sucked. Then waited for a replacement... So you bought one from T-Mobile before they announced they were selling it? Or you convinced then to give you a replacement just cause?
Sent from my SPH-D710 using xda premium

I bought the phone online from TMobile in early December. I immediately had dropped calls. Reported it to T mobile and they told me they were going to send a replacement, which also didn't work. I am not sure why you can't follow this simple explanation. Perhaps you should put down the drink, turn off the porn and try reading, you do know how to read don't you ?
Sent from my SGH-T959 using Tapatalk 2

I never said I was the only one. LG implied that I was the only one when I called them. The two phones I got just didn't work. That's all and that is a disappointment. I am glad that many of you have phones that do work. However there are quite a few that don't for various and multiple reasons. I think your hostility is inappropriate and revealing of a projection from your dark side that doesn't,t belong in this forum.
Sent from my SGH-T959 using Tapatalk 2

This is the best phone for me, I'm in Canada
Sent from my Nexus 4

Farewell Guys

Well i got the galaxy s4 yesterday so i will no longer be using the vivid. im gonna miss its horrible battery life, shoddy sense 3.6 ui, etc. but im gonna mis you guys. farewell.:crying:

XxSHaDoWxSLaYeRxX said:
Well i got the galaxy s4 yesterday so i will no longer be using the vivid. im gonna miss its horrible battery life, shoddy sense 3.6 ui, etc. but im gonna mis you guys. farewell.:crying:
Click to expand...
Click to collapse
See ya around man, you'll be happier trust me, I really don't miss my vivid much at all!
Sent from my Nexus 4 using Tapatalk 2

Cor-master said:
See ya around man, you'll be happier trust me, I really don't miss my vivid much at all!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
How is the Nexus 4 on AT&T? do you get HSPA? or is it strictly 2g/EDGE?

Yeah I get hspa+, usually 6-12mb, it's not bad at all. Just make sure they don't mess with your plan and put the apn in from your vivid, otherwise you'll get stuck on the regular 3G plan. At&t did that to my wife.
Actually it was a big mess. I got mine in January, and I needed a micro sim. I went to the store, and the manager ended up taking care of me, and she gave me a micro sim, didn't mess with my account, and I was on my way. Well when my wife got hers in march, same thing went in there for a micro sim, but got a regular employee this time. When we got back her data wouldn't work at all! So I checked the account, and for whatever reason the idiot deleted her data plan all together! So I call at&t and get it back but they put her on the regular 3G plan for smartphones and the Vivid apn wouldn't even connect! Finally I talked to an employee on live chat the next day and got them to put her back on the lte plan!
So make sure they don't tamper with your account! Either that or get a sim cutter and try it out!
Sent from my Nexus 4 using Tapatalk 2

I've been thinking about getting either the Nexus 4 or the LG optimus G. Basically the same phone, I have another year on my contract but the Vivid is quickly dying out. After that I will probably jump to Tmobile as it will be cheaper than AT&T even with my corporate discount.

Yeah the nexus 4 was a no brainer for me, I was sick of my vivid, and I am under contract until march 2014, so it was the cheapest option. It's a nice phone especially for the price. But its not perfect either, I will warn you. Camera is a downgrade from the vivid, it doesn't suck, and in well lit rooms the camera is just as nice. But in low light, the vivid owns it. Also build quality doesn't suck but it's not built as nice as the vivid. It seems well built out of the box, but there are gaps between the screen and bezel that tend to get dust stuck in them and over time the back glass develops a slight creaking sound to it. Also the chrome around the outside edges gets scuffed, poor design choice imo, should of used a flat silver instead.
Figured I'd lay it to you straight. It's an excellent phone but it's not perfect. And make sure you get a case if you get one, back glass is very slick and the phone tends to make suicide dives on its own when you just sit it down. Happened to me twice, luckily, no damage.
Sent from my Nexus 4 using Tapatalk 2

Cor-master said:
Yeah the nexus 4 was a no brainer for me, I was sick of my vivid, and I am under contract until march 2014, so it was the cheapest option. It's a nice phone especially for the price. But its not perfect either, I will warn you. Camera is a downgrade from the vivid, it doesn't suck, and in well lit rooms the camera is just as nice. But in low light, the vivid owns it. Also build quality doesn't suck but it's not built as nice as the vivid. It seems well built out of the box, but there are gaps between the screen and bezel that tend to get dust stuck in them and over time the back glass develops a slight creaking sound to it. Also the chrome around the outside edges gets scuffed, poor design choice imo, should of used a flat silver instead.
Figured I'd lay it to you straight. It's an excellent phone but it's not perfect. And make sure you get a case if you get one, back glass is very slick and the phone tends to make suicide dives on its own when you just sit it down. Happened to me twice, luckily, no damage.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Thanks! I actually dropped my vivid yesterday from about waist high, luckily I always have a case on my phone. NO damage.

I know what you mean.
XxSHaDoWxSLaYeRxX said:
Well i got the galaxy s4 yesterday so i will no longer be using the vivid. im gonna miss its horrible battery life, shoddy sense 3.6 ui, etc. but im gonna mis you guys. farewell.:crying:
Click to expand...
Click to collapse
When my wife's Galaxy 2 Skyrocket got its SECOND upgrade (originally Gingerbread, upgraded to ICS, then upgraded to Jellybean) and when HTC said that the Vivid would NOT get an upgrade to Jellybean, that was what made my mind up that this was the last HTC phone that I would own. I've had three, but I am done with HTC. That S4 looks sooooo good!

My dad and one of my friends have an Optimus G. Its a nice phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta

davidsinnergeek said:
When my wife's Galaxy 2 Skyrocket got its SECOND upgrade (originally Gingerbread, upgraded to ICS, then upgraded to Jellybean) and when HTC said that the Vivid would NOT get an upgrade to Jellybean, that was what made my mind up that this was the last HTC phone that I would own. I've had three, but I am done with HTC. That S4 looks sooooo good!
Click to expand...
Click to collapse
I thought the same thing this is the last htc i will buy.

My Optimus G arrives Friday, looks like just in time as the forum is dying again (the 2nd time since I have had my Vivid.)

Yeah the phone is getting old and people are getting their early upgrades now. If cyanogenmod would of came last summer, development might still be going but now, too little too late.
Lesson learned for me, if it's not a popular device, don't upgrade to it. Yeah at first I was happy but a couple months in, the honeymoon was over and the bugs of sense 3.6 that were never address, terrible battery life, and no actual roms outside of modified stock roms had me plotting a plan to get a galaxy nexus... But by the time I had the money, the nexus 4 was out, and well that's a no brainer
Sent from my Nexus 4 using Tapatalk 2

vividi
The HTC vivid is the best phone i have used.great camera.music player is good but could.have been better ,16gb internal storage.plus two or three more.plus memory card slot up 32gb.yeah the Samsung galaxy phones are good but for someone like me
I don't have the money to upgrade to a new phone nor do I have the credit to get a contract plan,I also have the HTC EVO 4g I use it to flash Rome and.listen to.music I do have a question I have asked this twice and no response, I want to flash Rom on the vivid,but will flashing Roms relock my carrier unlocked phone back to att,thanks

pspfreek3691 said:
The HTC vivid is the best phone i have used.great camera.music player is good but could.have been better ,16gb internal storage.plus two or three more.plus memory card slot up 32gb.yeah the Samsung galaxy phones are good but for someone like me
I don't have the money to upgrade to a new phone nor do I have the credit to get a contract plan,I also have the HTC EVO 4g I use it to flash Rome and.listen to.music I do have a question I have asked this twice and no response, I want to flash Rom on the vivid,but will flashing Roms relock my carrier unlocked phone back to att,thanks
Click to expand...
Click to collapse
I believe it should stay unlocked

pspfreek3691 said:
The HTC vivid is the best phone i have used.great camera.music player is good but could.have been better ,16gb internal storage.plus two or three more.plus memory card slot up 32gb.yeah the Samsung galaxy phones are good but for someone like me
I don't have the money to upgrade to a new phone nor do I have the credit to get a contract plan,I also have the HTC EVO 4g I use it to flash Rome and.listen to.music I do have a question I have asked this twice and no response, I want to flash Rom on the vivid,but will flashing Roms relock my carrier unlocked phone back to att,thanks
Click to expand...
Click to collapse
It will stay unlocked...
I unlocked mine and flash all the time
Sent from my Vivid 4G using Tapatalk 4 Beta

Well it is sad to say this but I have officially retired my HTC Velocity 4G. I said before that this phone will be my last HTC but the HTC One was just to cool to ignore.
Sent from my HTC One using Tapatalk 4
**Thank me when I have helped**

thanks to all
Thank you all very much: as soon as get back home in the morning I may just do a Flash I do have one Rom downloaded for the vivid its. Alled Blitz
I can't remember who made it but from the pics it looks like a very nice rom

Trade in M8 for S5

So, I am thinking about going to trade in my M8 for a S5 due to how horrible the radio is compared to my S4 on 3G, 4G and WiFi. I bought it at a Best Buy does anyone know would I have to exchange it there or can I do it at a Sprint store?
Also I am rooted with S-OFF I have a TWRP back up that is completely stock that I can flash. Will flashing that plus the modded hboot be enough for me to trade in without them voiding my warranty and not letting me trade?
Sent from my 831C using xda app-developers app

mikeregister said:
So, I am thinking about going to trade in my M8 for a S5 due to how horrible the radio is compared to my S4 on 3G, 4G and WiFi. I bought it at a Best Buy does anyone know would I have to exchange it there or can I do it at a Sprint store?
Also I am rooted with S-OFF I have a TWRP back up that is completely stock that I can flash. Will flashing that plus the modded hboot be enough for me to trade in without them voiding my warranty and not letting me trade?
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
You have to go through Best Buy being as it came from them, just as long as you're within 14 days of original purchase. As far as being rooted and everything else, they don't care! I've sold them back a few phones running custom ROMs. Pretty funny, last year I sold them an S3 running dazednconfused (awesome themer by the way) "Wicked Sensations" ROM. It said wicked sensations all over it, even the bootanimation, I figured they would have said something, but no! As long as it powers up they're good with it.Good luck

Have you seen the s5 yet? I'm here getting my m8 exchanged for hopefully one with a better working radio and they have the s5 here. I'm honestly not impressed with it at all. The m8 just feels so much more premium and touchwiz looks damn horrible . But to each his own

I debated trading mine in for the gs5, but I decided that I like the m8 better all around.

-Apollo- said:
You have to go through Best Buy being as it came from them, just as long as you're within 14 days of original purchase. As far as being rooted and everything else, they don't care! I've sold them back a few phones running custom ROMs. Pretty funny, last year I sold them an S3 running dazednconfused (awesome themer by the way) "Wicked Sensations" ROM. It said wicked sensations all over it, even the bootanimation, I figured they would have said something, but no! As long as it powers up they're good with it.Good luck
Click to expand...
Click to collapse
I went to best buy and tried to trade mine in for another M8 and they didn't have any so then I was like screw it I'll try the GS5. They didn't have any of those either and no other stores in my area do either. Right now I am screwed because I have until Friday to exchange or return. I could return and buy a new one when it comes in stock but then I will have to pay CA tax on it which is tax on the full MSRP of $799 I bought the one I got in SC for $216 after tax vs $264 in CA
Sent from my 831C using xda app-developers app

mikeregister said:
So, I am thinking about going to trade in my M8 for a S5 due to how horrible the radio is compared to my S4 on 3G, 4G and WiFi. I bought it at a Best Buy does anyone know would I have to exchange it there or can I do it at a Sprint store?
Also I am rooted with S-OFF I have a TWRP back up that is completely stock that I can flash. Will flashing that plus the modded hboot be enough for me to trade in without them voiding my warranty and not letting me trade?
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
Have you visited the gs5 forums? Believe me when I say the grass is definitely not greener on that side.

Yea, I've been there too. Each phone suffers from the same problems. Chalk it up to Sprint not having their network ready for tri-band phones, and Google disabling extsdcard write support.

Samsung has always had better radios than HTC, however my M8 has the best radio thus far over any of my other HTC phones. It still isn't as good as Samsung but it's decent. The only reason I would consider a GS5 would be for the camera. HTC needs to stop with the camera gimmiks and put one good sensor in the camera and be done with it. I think the GS5 is a nice phone, however anytime I have used a galaxy line phone I don't like it at all. It just feels cheap and I hate Touch Wiz. I actually really like HTC Sense. I have been using Sense since the windows mobile days. Samsung phones are by no means perfect, but I do think you will be happier with the radio & camera but that is about it. I don't think it's worth the trade off in my opinion. I have seen plenty of phones with hardware issues both HTC & Samsung are not perfect.

Sim-X said:
Samsung has always had better radios than HTC, however my M8 has the best radio thus far over any of my other HTC phones. It still isn't as good as Samsung but it's decent. The only reason I would consider a GS5 would be for the camera. HTC needs to stop with the camera gimmiks and put one good sensor in the camera and be done with it. I think the GS5 is a nice phone, however anytime I have used a galaxy line phone I don't like it at all. It just feels cheap and I hate Touch Wiz. I actually really like HTC Sense. I have been using Sense since the windows mobile days. Samsung phones are by no means perfect, but I do think you will be happier with the radio & camera but that is about it. I don't think it's worth the trade off in my opinion. I have seen plenty of phones with hardware issues both HTC & Samsung are not perfect.
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Click to collapse
For a couple of years now the radios have been identical.. They're both using the built in qualcomm. Ever since the lte phones first started coming out. The exception would have been back when sprints 4g phones were wimax. And at that time, htc's were actually much much better then samsungs. Samsung was known for having bad radios.

Well I was finally able to find a store with an M8 to exchange mine for today (last M8 at a Best Buy within 50 miles). I haven't been able to do too much tests but my WiFi is 100% better so I am happy now. I guess I did have a defective phone.
Sent from my 831C using xda app-developers app

regalpimpin said:
For a couple of years now the radios have been identical.. They're both using the built in qualcomm. Ever since the lte phones first started coming out. The exception would have been back when sprints 4g phones were wimax. And at that time, htc's were actually much much better then samsungs. Samsung was known for having bad radios.
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Click to collapse
I should say radio performance has always been better on Samsung. My m7 compared to a GS4 or Note 3 the Samsung usually would have a lower dBm where my m7 would cut out the Samsung would hold an LTE signal better. The m8 has been much better than my m7 but I have never preferred radio performance on an HTC device versus a Samsung. Not to say I don't prefer HTC over Samsung. I have never liked the Galaxy phones, not to say they are not a nice phone.

Sim-X said:
I should say radio performance has always been better on Samsung. My m7 compared to a GS4 or Note 3 the Samsung usually would have a lower dBm where my m7 would cut out the Samsung would hold an LTE signal better. The m8 has been much better than my m7 but I have never preferred radio performance on an HTC device versus a Samsung. Not to say I don't prefer HTC over Samsung. I have never liked the Galaxy phones, not to say they are not a nice phone.
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Click to collapse
Keep in mind that the S5 has the same TriBand Qualcomm Chip and Radio as the M8 and probably very similar firmware as well.
I suspect a "Working" M8 will run very similar to an S5.
Granted some M8's are not working correctly.
It's also extremely painful to get an M8 swapped out if you are over 14 days.
I had an S5 in my hands and brought home but stupid BestBuy sales clerk sold me a Verizon. In that time span I decided I prefer stay with the Devil I Know and got another M8.
If you are under 14days and you are having Network issues on an M8. SWAP IT OUT IMMEDIATELY.
New M8 is night and day working better. But I am very worried long term how it will hold up.

Retitled. How to hose your phone in 35 easy steps. :)

To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.

I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.

Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app

I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app

breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.

Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.

mswlogo said:
I'm still not sure if this is a "Broken" phone.
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Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.

As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.

I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.

There is problem in this phone. I don't think why you face this type of problem?

HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.

Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
Click to expand...
Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.

mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.

No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
row

I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.

I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app

Maybe not different locations, but definitely different batches. Some could have subpar antennas.

I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.

Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.

sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
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Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.