[Q] kies - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

ok so I have updated Kies and already I regret. Kies opens ok but is partially out side the screen, as attached, and will only minimise and close. I can move the window slowly but only from the move control and not by dragiing and this very slow and a pain. This is a problem as some of the controls are to the right of the kies window. Also when connected kies runs slow and will not connect.
I am using a dell precision pc with ms xp and not a net book. I have 2 screens - one A4 size and one A3 size. No problem with other programmes including previos kies.
I have checked and my note has the lastest availble firmware version 4.0.4 and the latest kies air.
I have now removed kies from my pc and will start again by reinstalling the latest version and see what happens.
Well that did not work. Kies is running but is running very slow and makes the curser slow to move across screen when in Kies. It still will not resize and so when opened the top right hand side sync tab can not be seen or click.
Help!

No answer...so I presume no one else is having problems?

try changing the screen resolution

Sounds like you're pc's up the Creek mate
Sent from my GT-N7000 using xda premium

Related

Kies problem on the phone!

I am connecting it to my computer and all that happens is that it's going from home to kies then back and forth.... Anybody know about this? or a way to fix it?
Or is it normal and just takes forever to connect??
It's on the phone, the initializing is going to home, then back to usb thing, (kies) back to home, back to kies....... on the phone.. On Kies on the computer it's just waiting.
Here's a video of the stuff that is going on...
http://www.sendspace.com/file/33z3z2
30 mb
I had this problem too. It was caused because only in idle mode of the Samsung home launcher can keis connect. You may have installed a different launcher. Try the following:
Put use to keis mode in settings
download home switcher from the market
run home switcher an set touchwiz as default home
Reboot phone (task killing other launchers don't work for me.)
make you phone is in the home screen - press home to get there
now connect the cable with keis running on pc
sync everything you need to
In future I suggest you move all contact to Google so they sync over the air and you'll no longer need keis. crappy software!
Sent from my GT-I9000 using XDA App
Thanks, didnt work i think, I never used kies, gave it up and un-installed it. All my contacts was google But I thought I needed kies to get the phone connected. But after uninstall I figured I was wrong.
I agree, kies was crap.
ryukent said:
I had this problem too. It was caused because only in idle mode of the Samsung home launcher can keis connect. You may have installed a different launcher. Try the following:
Put use to keis mode in settings
download home switcher from the market
run home switcher an set touchwiz as default home
Reboot phone (task killing other launchers don't work for me.)
make you phone is in the home screen - press home to get there
now connect the cable with keis running on pc
sync everything you need to
In future I suggest you move all contact to Google so they sync over the air and you'll no longer need keis. crappy software!
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
i also had trouble connecting to kies.
had launcherpro active and you saved my day.
thx!

I have tried EVERYTHING - cannot get Keis to work

I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
no one eh?
I thin u must clear youre cache..
Funkadelick said:
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
Click to expand...
Click to collapse
Doesn't work for me, too.
Set default action when plugging in usb to KIES and disable USB-Debugging.
This works for me.
If your MTP-Application crashes on and on, look at your internal sd card and delete files with long filenames. KIES doesn't like long filenames.
Dud try to put microsoft net framework 3,5 on your machine and that should help i had this same problem and this was the cure hope it will help you too
Greets
Sent from my GT-I9000 using XDA App
Funkadelick said:
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
Click to expand...
Click to collapse
Go to Settings/Wireless and Network/USB settings and click on Samsung Kies. USB debugging needs to be turned off.
Open Kies, click the logo in the top left that says "KIES" then select "Driver Recovery" let this run to the end.
Now plug in your phone, does it work now?
Also try closing kies, closing kies in the tray too, then connect the phone, choosing kies as the connect option. Wait until it says "connected" on the phone, then launch kies.
Oooh. Make sure you close adw or launcher pro too. Must use tw ui.
Sent from my GT-I9000M using XDA App
I had the exactly same problem when I was using Windows 7 64-bit. There was apparenlty no fix for it. Luckily, I had the opportunity to move to 32-bit which solved all the problems.
Are you, then, using Windows7 64 bit edition?
Win 7 64-bit user here. Works fine for me.
Say, what exactly have you tried so far? That should help us to narrow down the source of the problem.
I ended up having to do a hardware reset before I could get the MTP Application problem solved and KIES to detect the phone. Even formatting the internal SD didn't help.
Sent from my GT-I9000M using XDA App
solution
In mass storage mode delete all files (and directories) with extension longer than 16 chars.
For example:
DCIM\.thumbnails\.thumbdata3--1967290299
has extension 22 chars long
did you check here?
http://forum.xda-developers.com/showthread.php?t=786282
in my case it was an USB port issue with Windows 7 x64
unfortunately it fixed itself up, so i have no clue what was the cause of the problem
Funkadelick said:
I have looked on about 10 threads and 10 websites trying to get Keis to work. I use Touch Wiz.
What am I missing here ?
When I connect my USB to the phone and I have it set up so these options pop up and ask me what I want to do
When I select the Keis option -- the screen dissapears for one sec then re-opens with the menu again (asking me what I want to do)
It diappears again. And it does this over and over. Ever 2 secs just disappears then reappears.
WHY is this happening ?
HOW can I get a firmware update (bell i9000m) when I can't even connect o keis
Click to expand...
Click to collapse

updating

so when froyo officially comes out how exactly can i update my stock captivate. the user manual says use kies. is this how to update our phone or do i have to take it to a AT&T store and have them do it
We don't yet know if update will be ota or through kies...my bet is on kies
Sent telepathically using vulcan mind meld app.
Tchem said:
is this how to update our phone or do i have to take it to a AT&T store and have them do it
Click to expand...
Click to collapse
Oh god, I'd never let anyone at the AT&T store touch my phone for an update. I'm betting on a Kies solution seeing as how the last ota bricked so many phones.
Sent from my SAMSUNG-SGH-I897 using XDA App with Swype
Though there is no reason to use either as you will get it here quicker and the dev's will make it better
Sent telepathically using vulcan mind meld app.
Ahhh ok guess ill go head and download kies then.
Sent from my SAMSUNG-SGH-I897 using XDA App
I hope not Kies as I have never been able to get Kies to recognize my Captivate....
newter55 said:
Though there is no reason to use either as you will get it here quicker and the dev's will make it better
Sent telepathically using vulcan mind meld app.
Click to expand...
Click to collapse
yea i havnt rooted my phone either tho and samsung kies doesnt work so hopefully its OTA
Have you tried mini kies? And you have a phone that is very easy to root, mod, etc, so robert be afraid to get yourself hooked on flashing like etter rest of us.. just check the three button thread in the dev section first.
Sent telepathically using vulcan mind meld app.
I have seen many threads with people saying that kies does not recognize their phone or what not. I had the same problem and I played around with it and figured out my situation and why it was not working. Maybe you are in the same boat as I was so I hope this helps. I had installed the Launcher Pro app (since I didnt like TouchWiz) and used Home Switcher app to change and set Launcher Pro as my default UI.
I installed both the drivers and kies software from the Samsung website for my phone:
www.samsung.com/us/support/downloads/SGH-I897ZKAATT
At first, it was not working even when I changed my USB settings to "Samsung Kies". Settings --> Applications --> USB Settings --> Samsung Kies.
I found out that it was because of Launcher Pro....Kies did not like because your phone must not have any apps running when the phone is plugged into the USB port with Samsung Kies as the USB setting and should be in some "idle" state. So....I set "Samsung Kies" as my USB Settings, I used Home Switcher to set TouchWiz as my default UI, made sure I was at the TouchWiz home screen, plugged in the USB cable into my phone and computer...voila....my phone went into "Samsung Kies" mode (on my screen, it shows MTP Application on the title bar and shows a USB cable with the words "connected" below it). From there, Samsung Kies recognized my phone and I was able to access my contacts, messages, calendar, etc from Samsung Kies.
Hope that helps!
EDIT: Also, whenever I try to plug it in with an app running, i get the error message "PC connection only available only in idle screen. Close running applications". This is what prompted me to think about switching back to TouchWiz home screen at first. Maybe the people who are having trouble with Kies need to close their apps as well.
gormander said:
I have seen many threads with people saying that kies does not recognize their phone or what not. I had the same problem and I played around with it and figured out my situation and why it was not working. Maybe you are in the same boat as I was so I hope this helps. I had installed the Launcher Pro app (since I didnt like TouchWiz) and used Home Switcher app to change and set Launcher Pro as my default UI.
I installed both the drivers and kies software from the Samsung website for my phone:
www.samsung.com/us/support/downloads/SGH-I897ZKAATT
At first, it was not working even when I changed my USB settings to "Samsung Kies". Settings --> Applications --> USB Settings --> Samsung Kies.
I found out that it was because of Launcher Pro....Kies did not like because your phone must not have any apps running when the phone is plugged into the USB port with Samsung Kies as the USB setting and should be in some "idle" state. So....I set "Samsung Kies" as my USB Settings, I used Home Switcher to set TouchWiz as my default UI, made sure I was at the TouchWiz home screen, plugged in the USB cable into my phone and computer...voila....my phone went into "Samsung Kies" mode (on my screen, it shows MTP Application on the title bar and shows a USB cable with the words "connected" below it). From there, Samsung Kies recognized my phone and I was able to access my contacts, messages, calendar, etc from Samsung Kies.
Hope that helps!
EDIT: Also, whenever I try to plug it in with an app running, i get the error message "PC connection only available only in idle screen. Close running applications". This is what prompted me to think about switching back to TouchWiz home screen at first. Maybe the people who are having trouble with Kies need to close their apps as well.
Click to expand...
Click to collapse
OMG thankyou so much sir it works now, i appreciate you

[Q] Kies problems

I have just got a new PC windows 7 64 bit
Now i got kies to work no problems until it said there was a update i set it off it then came back with a error message as it was trying to connect to samsung
I have Kies as a exception on my firewall i have the same version as what was on my old PC which did the update for me but i want to get the new Pc working any thoughts
Kies struggles with many non-XP rigs. (And that's not even perfect)
If you can, learn the basics of using Odin. You get firmwares much faster, and its more computer/phone friendly.
Kies has issues with so many different setups. You can have up to date drivers with the firewall off, and it still just sits there.
The bottom line, it's not you...
Sent from my MB860 using xda premium

[Q] Kies via WiFi

I cant seem to get mine to work, I run the kies via wifi on the Gnote after I have kies running on the PC, my note does not list my PC under detected devices. I've tried to disable the windows firewall and turned off my Nod32. Any other things worth trying?
Im using XXKK9 if it matters, rooted with chainfire's KK9
sounds like youre doing it wrong so i'll list it from the start.
on your phone, first connect to the same wifi router as your PC (your pc can be connected to the router wirelessly or via network cable).
then run kies air on your note. hit the start button.
the note will then give you an address to type into your pc's address bar. normally this is similar to the gateway your modem is on. generally its http://192.168.1.*:port number/ i think port number may default to 8080 or something.
then once you log into the page on your website, you'll get a prompt on your note asking you about an access request, and whether or not you wish to allow access from the pc accessing the website. just tap allow.
and viola, access your note via wifi.
I don't connect with Kies on PC. Open webrowser and type in Adress, showing on phone. Or click Help on Phones Kies air and follow steps there.
Sent from my GT-N7000 using Tapatalk
I can get Kies AIR to work w/o any issues at all, FYI. Kies AIR and Kies WiFi are two different things.
This is Kies wifi
http://www.youtube.com/watch?v=TqqH03AjN60
Jump to 0:36, mine doesnt list my PC.
Again kies air works 100%, no issues nothing what so ever.. I just need Kies Wifi to work.
EarlZ said:
I can get Kies AIR to work w/o any issues at all, FYI. Kies AIR and Kies WiFi are two different things.
This is Kies wifi
http://www.youtube.com/watch?v=TqqH03AjN60
Jump to 0:36, mine doesnt list my PC.
Again kies air works 100%, no issues nothing what so ever.. I just need Kies Wifi to work.
Click to expand...
Click to collapse
Hey EarlZ
Only just come accross this post and not by pc so not sure if this is going to help as its purely from memory from setting up a friends SGS2...
If i remember correctly, there's a setting in Kies 2 on PC you need to enable labelled "use kies over wifi". I noticed that wasnt mentioned in the YouTube video posted. Hopefully this helps, but perhaps they haven't extended this service for the Note, but it would be odd if they've done that!
But yes, i have used this method and is much more reliable and more options than Kies Air.
Sent from my GT-N7000 using xda premium
I cant seem to find that option under kies.
Yeah, sorry EarlZ
On looking at the pc, can see that option is not available. Tye next time i'm at my mates i'll check version numbers, but it does appear its no longer available.
Sent from my GT-N7000 using xda premium
Hi EarlZ
Finally managed to find it... if you go into Settings/Wireless and Network/Kies via Wi-Fi on your Note and enable it.
You need to enable that and then when you're on the same network as your pc, Kies will ask if you want to connect with your device.
Hope this helps
Good and bad news.
Good news are:
Just updated KIES to new version 2.1.1 and KIES wifi do works now. Theres a instruction too on new KIES how to enable KIES wifi.
Bad news are:
Connect to KIES with USB cable dont work for me now. Reinstalled drivers for 3 times, same ****.
Why do Samsung even bother to release such crappy **** like KIES.
@DT33
Have you disabled "use kies wifi" on your handset when trying to reconnect via usb?
Sent from my GT-N7000 using xda premium
Yeah the latest update now allows the note to connect.

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