[Q] help Mobile Network Connection but data not active - Galaxy Tab Q&A, Help & Troubleshooting

I put in CM 9 in my old tab 7 and loved the performance so much i wanted to start using it again.
Was using it wifi only.
Got a month of prepaid data from AT&T.
No problem with connection to network but there is no data connection.
Has anybody seen something like this when trying to re-establish service with carrier? or just with the symptom of solid connection to network with no data connection.
I thought it would be modem file so I will try some others, but I should have the right one in the build.
I will be getting a new SIM in case it an AT&T issue (ugh), but I need time to drop by store (ugh).
Did a complete reset. Clean install and the APN are right.
Mobile Network apps (Kabits) shows cell connected nornally, just no data.
Any thoughts??
thanks much

Post your apn here?
Sent from my GT-I9300 using xda app-developers app

Related

Orange UK 3G problem?

Is anyone else having any problems with their data connections on orange in the UK?
I've only just noticed that i have on data connection at all.
At first i thought it was because i set my wireless lan settings to a static ip. But changing it back does not bring my 3G back.
Then i remembered i upgraded from darkys rom 9.3 to 9.4 so thought maybe it was the modem included in the update. But i just changed the modem back to zpg and still no luck.
I have data turned on in the settings, But when i go to the about screen it says disconnected.
Im sure my settings are right, and i sent a picture message this afternoon which was delivered ok.
Im at a loss as what to try next?
Anyone else have any ideas.
Sent from my GT-I9000.
Panic over. Data connection is back. Although only 2G, so it looks like orange are having problems again.
Sent from my GT-I9000 using XDA Premium App
Yeah, been having the same issues too. I'm wondering if we're better turning off the data roaming I had enabled to allow me onto T-Mobile's network.
Orange and t-mobile dont share their 3G networks as of yet only the 2G.
Still having problems here.
But thankfully its the network and not my phone!
Sent from my GT-I9000 using XDA Premium App
No orange 3G problems for me.
Sent from my GT-I9000 using XDA Premium App

[Q] AT&T connectivity issues

Hello everyone. Been wrestling with this all day. I purchased a barely used samsung galaxy tab 8.9 AT&T 4G LTE. It works fine with wifi, but I want to use it on my worksite where there is decent signal, but no wifi. Bought an AT&T SIM card, and put it in. I have full bars (signal), but no internet access. I have packet data turned off, as some forums have indicated this could fix it, but to no avail. With wifi turned off, the tablet status still says mobile network disconnected. Anyone have any ideas of what I could try? Thanks for any help.
EDIT: With packet data turned on, AT&T's data tracking widget says initializing, then goes to connection failed. With packet data off, it shows appropriate data usage (0mb at this point) and displays signal, but it still says no internet connection.
Did you get the right plan provisioned for the SIM? The Tab 8.9 is configured to use the "Broadband" APN by default so if you're not provisioned for that it won't work.
You need a data plan and a lte sim.
Sent from my SAMSUNG-SGH-I727 using xda premium

No internet while on roaming

I recently updated my Galaxy Note to the Samsung provided ICS update.
I am now running the following.
Android Version
4.0.3
Kernel version
3.0.15-N7000DDLP8-CL551076
[email protected] #3
Build number
IML74K.DDLP8
After the update my phone did have internet connection. But about 24 hours post running the update, I am now not able to get Internet connectivity, on roaming.
My Data roaming option is checked.
However, I am getting a notification in my bar
Data roaming
You have lost data connectivity because you left your home network
Click to expand...
Click to collapse
Kindly advise.
This thing i have experience some time ago.
I have set network operator selection - 'automatically' and issue was solved.
I have it set to Auto
have you tried contacting your provider if there are problems with your account?
Zapped through server hops to XDA forums
ArunavaPal said:
I have it set to Auto
Click to expand...
Click to collapse
Why don't you set it to manual instead of auto
After seeing it to manual select your operator
Done
This method had helped me once
Just give it a try
Alternatively you could again ask for internet settings from your operator
Sent from my GT-N7000 using xda premium
I have tried both automatic and manual. I have also tried GSM only/WCDMA only and WCDMA/GSM auto. Still no joy.
Ok I did a factory reset. Now not only is there no Internet but when I try and make a call it says "Not registered on Network". The signal meter shows full Signal.
I have set the Network type to Auto, and I have 3G activated on my SIM. Also checked with Airtel and they have confirmed the same.
Notification screen showing wat?
If it shows Emergency call only then youe device not connected to network
Use WCDMA Only
I had the same problem earlier with LPY Open Germany. I set Network Mode to WCDMA only and got the 3G network while roaming..... try this if helps...
Same here....but got solved somehow...i dont know what happened i was automatically connected after 8 hrs or so...i thought it was a problem from my service provider...
Sent from my GT-N7000 using XDA
I took my Note to Samsung Service Centre today. The lady registering my complaint simply yanked out the battery without switching it off. When I switched it back on miraculously all my complaints were gone. The phone worked properly for another 8h or so.
Now at the time of writing this post, I have no internet connection, however this time I have no notification either.
So, I would like to know is it possible to check for myself whether its a carrier issue or a mobile issue?
likely carrier issue. have you check your sim in other device?
Sent from my GT-N7000 using xda premium

lousy network

i used this device only for a few days in att and then moved to tmobile.
for those few att days and most time I've been to tmobile i get data fine.
but most of the time i really expect data, i see 3 or 4 bars and the 4g lte icon but i can't connect to anything. gmail emails never arrive. speed tests fail. etc.
at work this happen almost everyday. i can solve it by enabling airplane mode and then disabling it. i can see it connects to another tower.
but today it was weird. my wife note2 that should have crappy 4g on tmobile (it has att channels) was connecting fine. my motox had zero connection. but 3 bars.
i tried airplane mode trick. nothing. tried 2g nothing. tried 3g. data! i could see most sites on Firefox and run speed tests. but every google account sync failed (didn't test ssl sites, now that i think of it)... i think that i should blame on whatever tmo was using on the 3g tower for it's data connection... but anyway, why should the motox have worse 4g/data connectivity on tmo than a note2 made for att?
i do have xposed now (without touching any radio setting) but i saw this behavior days ago before i had it. Always writing it off as some bad tower location.
but now it's obvious the radio on this phone is bogus.
anyone have the same experience? anything i can do to improve/debug this?
Sent from my XT1053 using XDA Free mobile app
more investigation on this...
the network tower selection is still crappy. and i guess it's phone software fault... happens on other phones with Qualcomm chips on tmobile at same region.
but found more info on the gapps not syncing. i had disabled mobile network background sync for play store (i don't really need the playstore at all) and that also disabled background data for gmail.
note that the only thing i disabled was the play app. not a single other service or app. nothing else.
Sent from my XT1053 using XDA Free mobile app
Apparently I had to wipe my data partition after installing xposed and/or gravity box.
... My first account logged to Google services fine, but my second one never got background data correctly.
After I wiped my data partition all come back to normal. But that apparently also removes xposed.
Anyone using 2 Google accounts with that set up?
Sent from my XT1053 using XDA Free mobile app

[Q] 3G networks not detected on 4.4.4 update

I have updated from .230 firmware to .283 via Ota and root is preserved but after the update my phonr cannot detect 3g networks. Before it was fine. Does this happened to any one else?
Sent from my C5502 using XDA Premium 4 mobile app
Can't detect or detects but doesn't connect?
Check the APN list, you might need to select / reselect / add APN.
It doesn't detect any 3g network at all 2g is fine and I am in area where multiple 3g networks are available. BTW I am from India and in .230 firmware it was all fine.
Sent from my C5502 using XDA Premium 4 mobile app
Well anyone got this problem
Sent from my C5502 using XDA Premium 4 mobile app
I have frequent disconnects but that could be network related. I am on 3g most of the time
Sent from my C5502 using XDA Free mobile app
halfbloodmutant said:
Well anyone got this problem
Sent from my C5502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Like genieass said It might be network related. I only offer a suggestion.
Did you try Settings > Wireless and Networks > Tap "More" > Internet Settings? Just tap it and wait a few seconds
The phone cannot detect 3g networks. 2g is fine 2g data is fine. But when I switch to wcdma or GSM/wcdma on network mode it cannot detect 3g networks at all. It just shows no network even though 3g is available. Trying manual searching for 3g networks is also showing no 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
I am speaking of data. If you are talking about proper 3g, I might have misled you. You seem to be looking for 3g calls etc? if so, pl ignore me.
My connection is 2g, data is 3g. I am on H+ most times. Firmware updates are faster OTA, 3G than wifi. Which connects thru a 512 mbps dataone adsl line.
Sent from my C5502 using XDA Free mobile app
halfbloodmutant said:
The phone cannot detect 3g networks. 2g is fine 2g data is fine. But when I switch to wcdma or GSM/wcdma on network mode it cannot detect 3g networks at all. It just shows no network even though 3g is available. Trying manual searching for 3g networks is also showing no 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you try out my suggestion above? please try it and report back.:good:
---------- Post added at 07:26 AM ---------- Previous post was at 07:23 AM ----------
genieass said:
I am speaking of data. If you are talking about proper 3g, I might have misled you. You seem to be looking for 3g calls etc? if so, pl ignore me.
My connection is 2g, data is 3g. I am on H+ most times. Firmware updates are faster OTA, 3G than wifi. Which connects thru a 512 mbps dataone adsl line.
Sent from my C5502 using XDA Free mobile app
Click to expand...
Click to collapse
I have never tried VoiceOver3G, just web browsing and downloads. BTW I own a C5503. So 4G for me.
paulson881 said:
Did you try out my suggestion above? please try it and report back.:good:
---------- Post added at 07:26 AM ---------- Previous post was at 07:23 AM ----------
I have never tried VoiceOver3G, just web browsing and downloads. BTW I own a C5503. So 4G for me.
Click to expand...
Click to collapse
The phone simply cannot detect 3g networks. The data part and Internet settings comes after the phone detects 3g networks. So no its cannot be done. When I am on wcdma only setting the phone doesn't show network ie I am on emergency mode. If I try manual searching of networks it doesnot show any 3g network even though I am in a coverage area with multiple 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
halfbloodmutant said:
The phone simply cannot detect 3g networks. The data part and Internet settings comes after the phone detects 3g networks. So no its cannot be done. When I am on wcdma only setting the phone doesn't show network ie I am on emergency mode. If I try manual searching of networks it doesnot show any 3g network even though I am in a coverage area with multiple 3g networks.
Sent from my C5502 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Open up dialpad and type in " *#*#4636#*#* ". Inside "phone settings" you might be able to adjust to some options which might work.
Restart your phone and confirm that the modification has been lost.
Unfortunately it is reset every bootup. So you might want to fallback to 4.4.2 (hack, or 4.3) and wait for solution from Sony.
Post the result of this to Sony Mobile Official Forum might help. Anyways, please report back after trying each option.:good:
After my update to 4.4.4, I lost the ability to access the Internet over my mobile network. I had full signal and even hdpda/hspda+ sometimes but no Internet at all. I realize its not the exact same issue but they might be related. I found out that my APN had been changed when I updated, so I hit settings>more>Internet settings and it fixed the problem. It didnt need to be connected to the Internet to do it either, it just worked on the same network connection that wasnt giving Internet. Hopefully this works for you too, since this caused me endless headaches when it happened.
Sent from my C5502 using XDA Free mobile app
younix258 said:
After my update to 4.4.4, I lost the ability to access the Internet over my mobile network. I had full signal and even hdpda/hspda+ sometimes but no Internet at all. I realize its not the exact same issue but they might be related. I found out that my APN had been changed when I updated, so I hit settings>more>Internet settings and it fixed the problem. It didnt need to be connected to the Internet to do it either, it just worked on the same network connection that wasnt giving Internet. Hopefully this works for you too, since this caused me endless headaches when it happened.
Sent from my C5502 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah but for me no signal when in WCDMA mode just shows emergency mode but when i switch to gsm mode it shows full signal. My APN are automatically downloaded every time i insert my sim card in the phone so APNs are fine asthey are auto downloaded on 2g. But no 3g signal even in full signal strength area. Seems like I have to do repair by PCC which i am trying to avoid as my internet connection is slow. I'll post if the repair is helpful. I was just trying to know if anyone else have the same problem or not.
halfbloodmutant said:
Yeah but for me no signal when in WCDMA mode just shows emergency mode but when i switch to gsm mode it shows full signal. My APN are automatically downloaded every time i insert my sim card in the phone so APNs are fine asthey are auto downloaded on 2g. But no 3g signal even in full signal strength area. Seems like I have to do repair by PCC which i am trying to avoid as my internet connection is slow. I'll post if the repair is helpful. I was just trying to know if anyone else have the same problem or not.
Click to expand...
Click to collapse
If all suggestions here failed, then I am quite certain that either your network provider has a problem or your phone has a FW issue. Provided that you dd not fall the phone carelessly and damaged the modem, i would recommend you go search on google for this issue with your network provider on the search keywords. If no luck, Just downgrade to 4.4.2, then report to Sony as a bug.
Anyways, Good Luck

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