lousy network - Moto X Q&A

i used this device only for a few days in att and then moved to tmobile.
for those few att days and most time I've been to tmobile i get data fine.
but most of the time i really expect data, i see 3 or 4 bars and the 4g lte icon but i can't connect to anything. gmail emails never arrive. speed tests fail. etc.
at work this happen almost everyday. i can solve it by enabling airplane mode and then disabling it. i can see it connects to another tower.
but today it was weird. my wife note2 that should have crappy 4g on tmobile (it has att channels) was connecting fine. my motox had zero connection. but 3 bars.
i tried airplane mode trick. nothing. tried 2g nothing. tried 3g. data! i could see most sites on Firefox and run speed tests. but every google account sync failed (didn't test ssl sites, now that i think of it)... i think that i should blame on whatever tmo was using on the 3g tower for it's data connection... but anyway, why should the motox have worse 4g/data connectivity on tmo than a note2 made for att?
i do have xposed now (without touching any radio setting) but i saw this behavior days ago before i had it. Always writing it off as some bad tower location.
but now it's obvious the radio on this phone is bogus.
anyone have the same experience? anything i can do to improve/debug this?
Sent from my XT1053 using XDA Free mobile app

more investigation on this...
the network tower selection is still crappy. and i guess it's phone software fault... happens on other phones with Qualcomm chips on tmobile at same region.
but found more info on the gapps not syncing. i had disabled mobile network background sync for play store (i don't really need the playstore at all) and that also disabled background data for gmail.
note that the only thing i disabled was the play app. not a single other service or app. nothing else.
Sent from my XT1053 using XDA Free mobile app

Apparently I had to wipe my data partition after installing xposed and/or gravity box.
... My first account logged to Google services fine, but my second one never got background data correctly.
After I wiped my data partition all come back to normal. But that apparently also removes xposed.
Anyone using 2 Google accounts with that set up?
Sent from my XT1053 using XDA Free mobile app

Related

3G "network" not working on my phone.

3 weeks ago my 3G connection stopped transferring data.
I can get a 3G signal, make calls in and out on it, but if I want to use any app that requires a net connection, or the phone browser, I have to put it on the 2G/Edge network.
I've..
Uninstalled all my apps. Reset my phone to state it was in when bought new. Pulled the battery numerous times. REbooted the phone. Used my phone side by side on someone on same carrier, T-Mobile, while their 3G connection would work, mine would not. I finally waited for Android 2.2 update, and my 3G data capabilities on this phone are still not working.
Time to call HTC for service?
Best way to get questions answered is to post them in the proper Q/A section. This area is for news and tips only.
Harvey you tried using the web browser? What does it say?
Sent from my Nexus One using XDA App

Costa Rica data issues?

I am in Costa Rica for a week and am having in interesting problem with my phone. I purchased a local sim card and it works great, except the data seems to have odd issues. For instance, I can use Google maps just fine most anyplace I have a signal. But if I try to use the xda app, or the web browser, it doesn't work. I would think that data connections are all the same and it should work? I am using wifi at the moment and it works fine so I know it's not the programs. Any quick ideas? I am here for 4 more days.
Sent from my SAMSUNG-SGH-I897 using XDA App
My first guess would be to call the provider or ask a local user for the correct APN settings.
I looked up the APN settings online and they are correct. It just seems odd to me that data from Google maps would work just fine over the cell side but nothing else works. I would think it's all or nothing.
sent from XDA app using darky 9.5
Yeah. Usually if your APN is bad, all data is hosed. The provider may be selectively blocking traffic... Eg: if you're on a prepaid dumbphone+data plan, they may grant a narrow range of whitelisted urls or data providers. Not sure.
Sent from my GT-I9000 using XDA App
What data signal does the local service provider use? The captivate's modem can only pick up signals on the 850 and 1900 bandwidths. That's why, for example 3g won't work on a captivate with a tmobile sim card.
I have a widget that says I have an HSDPA connection at 7.2. I am leaning towards some kind of filter or white list on the cellular providers end. Its not to big of a problem since the place I am staying has wifi. But I would like to know the reason for sure in case I run into it again someplace. The other oddity is if I go into marketplace the items I have purchased don't show up in my apps selection. And in Google maps, I can see where I am, but the ability to share the location is greyed out unless I have wifi. Even though the satalitte image updates to wherever I might be. So the data going through is very selective.
sent from XDA app using darky 9.5
I can also send texts to other local phones here but not mms pictures. Very unusual to be able to send/get some data but not all. I did read on another site that prepaid sim cards in Costa Ricardo don't have data but that wouldn't explain my ability to use Google maps to see where I am.
sent from XDA app using darky 9.5
Do you have modem locked in to to one freq only?
I don't believe so. I don't think I flashed anything new since I flashed the darky rom a while ago. At home it switches from E to H which I believe is a different frequency? And I also at home have a dual sim setup swapping between att and tmo as needed. So I would think it's not locked on a frequency. I am flying home tomorrow, but I do appreciate the ideas. And maybe this thread will help someone else.
sent from XDA app using darky 9.5
A search on Google on the subject of blocked IP addresses shows that Costa Rica ( particularly ICE ) has a known problem with being blocked by many providers. That may also be part of the problem.
sent from XDA app using darky 9.5

[Q] help Mobile Network Connection but data not active

I put in CM 9 in my old tab 7 and loved the performance so much i wanted to start using it again.
Was using it wifi only.
Got a month of prepaid data from AT&T.
No problem with connection to network but there is no data connection.
Has anybody seen something like this when trying to re-establish service with carrier? or just with the symptom of solid connection to network with no data connection.
I thought it would be modem file so I will try some others, but I should have the right one in the build.
I will be getting a new SIM in case it an AT&T issue (ugh), but I need time to drop by store (ugh).
Did a complete reset. Clean install and the APN are right.
Mobile Network apps (Kabits) shows cell connected nornally, just no data.
Any thoughts??
thanks much
Post your apn here?
Sent from my GT-I9300 using xda app-developers app

Slow data speeds in apps

EDIT: So the internet will work GREAT in Speedtest.net, and Chrome, but myATT, Facebook & even Google Play all time out/refuse to connect to anything while on mobile data. Edge works great albeit slow, LTE does not.
So i got my HTC One yesterday, immediately S-Offed and flashed the Google Play Edition RUU following all of the guides here. Currently on the 4.3 OTA from google.
My problem is, my data speeds/connectivity, more specifically in apps (Facebook, myATT vs using a browser) are slow to nonexistant and it'll just time out. WiFi works great.
Tried the included google Radio, the official AT&T 4.2 radio for the One, and the 4.1.2 OTA update radio as well. All exhibit the same symptoms. Compared APN settings to my gf's phone (HTC One, stock) and they're identical. Any ideas fellas?
Also tried resetting APN's to default.
Also disabled LTE, so it was just on HSPA+, and it worked great. Flashed a few other radios and nada. Tapatalk works great too, just facebook and play refuse to connect over mobile data on LTE. GF has a one that is stock and it works fine right next to me.
I'm stumped!
So your GF has a stock HTC One and data on her LTE works fine. Yet on your HTC One is does not, but HSPA works.
By that of course I would stay if your HTC one on stock showed the same issues? If it did I would its either network related or hardware.
Call AT&T and double check if the HTC one is allowed to connect to LTE. It could be a provisioning problem on their end.
Sent from my HTC One using XDA Premium 4 mobile app
Would provisioning affect apps? I'm about to do a factory reset/wipe data, because I've got it narrowed down to just the Facebook app & Play store not working on LTE. Literally. Everything else is peachy.
Sent from my HTC One using Tapatalk 4
NickS_ said:
Would provisioning affect apps? I'm about to do a factory reset/wipe data, because I've got it narrowed down to just the Facebook app & Play store not working on LTE. Literally. Everything else is peachy.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
No, but some Google Apps might use Google's DNS whitch might cause issues. As for the Facebook App I can't see why it's not working.
Sent from my HTC One using XDA Premium 4 mobile app
Everything worked fine all day. Get back to my home, phone still on H, works fine. Hops on the LTE network here, Facebook and play store dead again. But they worked on the LTE network in a different area. I give up rofl
Sent from my HTC One using Tapatalk 4
NickS_ said:
Everything worked fine all day. Get back to my home, phone still on H, works fine. Hops on the LTE network here, Facebook and play store dead again. But they worked on the LTE network in a different area. I give up rofl
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I got ONE from AT&T (US) recently ,but i live in EU , Macedonia, i got the same problems, WI-FI working very well, every app, when i turn my mobile data some apps like whatsapp working , facebook, and browsers are not working , i tryet 4 diferent radios, tryed few roms tryed to reset apn setings, tryed automaticly (wich wass working with my Sense phone) but no success... anyone did have this problem and solved or ?
Exchanged the phone for a SGS4, flashed on a GPe ROM, never looking back. Sry bud

Data issue...

I've been having this really annoying issue where all of a sudden I just wont get a data connection even though there is a strong 4g signal. Any app that uses the internet will say there is a connection error, it just completely stops. I've been getting around it by having to turn on airplane mode and then turning it off. After I do that, everything starts connecting again, but it is insanely annoying. It seems to be getting more persistent, which is why I'm wondering if anyone else has experienced the same thing and if so, how did you fix it?
Thank you.
Oh and just in case, I'm running completely stock non rooted.
I've had the same problem the past few days. Don't know why & it happens fairly randomly. Only way to get around it is to connect to WiFi or turn data off/on.
Are you on KK or LP? Its happening to me on LP. I live in CO and its even worse closer to Denver I go.
Jammol said:
Are you on KK or LP? Its happening to me on LP. I live in CO and its even worse closer to Denver I go.
Click to expand...
Click to collapse
I'm on Lollipop. I think it happened on KK as well but it's definitely happening way more now.
I'm on Lollipop. Just started having the issue a few days ago.
I'm in Atlanta, both my devices have sluggish Internet def not what I'm used to. I called into tech support twice, was told they are doing network moderization....yea ok
Sent from my: SM-N910T/SQC100-4 T-Mobile 4G LTE
Having the same issue here in Atlanta was told it should be sorted out by today. I'm also using lollipop stock but rooted. In the meantime ive been forcing 4g by using the lte dialer since I've been having frequent changing to edge network since the update, but I'm still having issues with a strong 4g connection especially YouTube app.
Sent from my SM-N910T using XDA Free mobile app
Some serious hacking went on yesterday. I'm assuming some of the slowness was related. Many online services were slow and United Airlines was take down completely.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Some serious hacking went on yesterday. I'm assuming some of the slowness was related. Many online services were slow and United Airlines was take down completely.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Say what? Got some links?
Jammol said:
Say what? Got some links?
Click to expand...
Click to collapse
Yeah be call flying
http://www.wired.com/2015/06/united-flights-grounded-mysterious-problem/
Sent from my SM-N910T using XDA Free mobile app
I have the same problem. I had it on my s5 too
T-mobile
from what i heard t mobile was doing some cleaning up of files or upgrades i called them since i was getting 3g.
I too have been seeing the same data issue. It could just be coincidental timing but within days of loading LP I started having the issue. Even flashed the ROM again in case it was a bad flash.
As stated in OP I toggle airplane mode to fix. Annoying for sure.
PopRocks v5
T-Mobile
Bump.
I have been having this issue too ever since upgrading to Lollipop. I've had it on 2 versions of Poprocks and I now it have while using Rapture. Extremely annoying.
I got around it by rebooting the phone. I did not think of airplane mode or data on/off, i'll give that a shot. I was actually thinking maybe it's an APN issue, but no one in here mentioned that. For what it's worth I live in Southern California.
This issue is really starting to annoy me. One thing I do with my phone is stream music while I'm driving, and now I'm having all kinds of issues once my phone drops off wifi & has to switch to data. My music just stops playing & I have to toggle airplane mode to fix the issue, which isn't fun/easy while driving. Plus, when I do that my phone doesn't reconnect to my car's bluetooth. Ugh! I sure hope this gets fixed soon.
As an update, months later and I still have data drops all the time. Really annoying and it has definitely soured me on the Note 4. First with the GPS issue I was having (that was only fixed after getting a replacement) and now this data issue.
They only doing this too trick us into getting the note 5.
bipoler said:
They only doing this too trick us into getting the note 5.
Click to expand...
Click to collapse
After reading the new info on the Note 5, I'm not all that impressed. Don't get me wrong, it sounds like a good device, but I wasn't really impressed with the changes. I'm sure it'll still be a great phone, but I don't know if I'm willing to risk another year of the data issue. I may go with the new Nexus this year.
I've had this problem (5 bars, but can't even ping 8.8.8.8... but if I toggle data off & on, I instantly connect & usually get fast transfers) all the time (Fort Lauderdale area) for months, but it seems to have been particularly bad for the past few weeks.
Is this T-Mobile's fault? Or do Note 4s on other carriers (Sprint, Verizon, AT&T, etc) have the same problem?
My theory:
* The number of bars is determined mostly by the signal strength of the nearest tower
* The phone doesn't necessarily use the same tower for data that it uses for voice & SMS (in fact, when it's using HSPA+, it HAS to be simultaneously connected to two different towers).
* The modem firmware resists changing towers when there's an active data session unless it totally and completely loses sight of the tower it's currently using for data. I'm not sure whether it's the fault of Android or GSM network design, but data hand-offs seem to be "hard" rather than "soft", and always involve a connectivity break of at least a few seconds before the new one gets established.
* Thus, you can get into a situation (say, by driving a half mile or so) where the phone establishes a data connection with one tower, you drive *just* far enough away that it can still hear the original tower -- but can't actually complete a transmission without unrecoverable errors -- but voice & SMS messages go through the nearby tower. When you toggle data, it breaks the old data session, and establishes the new one from the strong nearby tower.
One thing that appears to have changed (in South Florida, at least) over the past few months: I always had problems with losing data connections while driving unless I disabled LTE, but NOW it appears to be doing the same thing even when GSM/WCDMA only is selected instead of GSM/WCDMA/LTE. It's like they figured out what was making LTE dysfunctional, then went out of their way to make HSPA equally dysfunctional.

Categories

Resources