EDIT: So the internet will work GREAT in Speedtest.net, and Chrome, but myATT, Facebook & even Google Play all time out/refuse to connect to anything while on mobile data. Edge works great albeit slow, LTE does not.
So i got my HTC One yesterday, immediately S-Offed and flashed the Google Play Edition RUU following all of the guides here. Currently on the 4.3 OTA from google.
My problem is, my data speeds/connectivity, more specifically in apps (Facebook, myATT vs using a browser) are slow to nonexistant and it'll just time out. WiFi works great.
Tried the included google Radio, the official AT&T 4.2 radio for the One, and the 4.1.2 OTA update radio as well. All exhibit the same symptoms. Compared APN settings to my gf's phone (HTC One, stock) and they're identical. Any ideas fellas?
Also tried resetting APN's to default.
Also disabled LTE, so it was just on HSPA+, and it worked great. Flashed a few other radios and nada. Tapatalk works great too, just facebook and play refuse to connect over mobile data on LTE. GF has a one that is stock and it works fine right next to me.
I'm stumped!
So your GF has a stock HTC One and data on her LTE works fine. Yet on your HTC One is does not, but HSPA works.
By that of course I would stay if your HTC one on stock showed the same issues? If it did I would its either network related or hardware.
Call AT&T and double check if the HTC one is allowed to connect to LTE. It could be a provisioning problem on their end.
Sent from my HTC One using XDA Premium 4 mobile app
Would provisioning affect apps? I'm about to do a factory reset/wipe data, because I've got it narrowed down to just the Facebook app & Play store not working on LTE. Literally. Everything else is peachy.
Sent from my HTC One using Tapatalk 4
NickS_ said:
Would provisioning affect apps? I'm about to do a factory reset/wipe data, because I've got it narrowed down to just the Facebook app & Play store not working on LTE. Literally. Everything else is peachy.
Sent from my HTC One using Tapatalk 4
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Click to collapse
No, but some Google Apps might use Google's DNS whitch might cause issues. As for the Facebook App I can't see why it's not working.
Sent from my HTC One using XDA Premium 4 mobile app
Everything worked fine all day. Get back to my home, phone still on H, works fine. Hops on the LTE network here, Facebook and play store dead again. But they worked on the LTE network in a different area. I give up rofl
Sent from my HTC One using Tapatalk 4
NickS_ said:
Everything worked fine all day. Get back to my home, phone still on H, works fine. Hops on the LTE network here, Facebook and play store dead again. But they worked on the LTE network in a different area. I give up rofl
Sent from my HTC One using Tapatalk 4
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Click to collapse
I got ONE from AT&T (US) recently ,but i live in EU , Macedonia, i got the same problems, WI-FI working very well, every app, when i turn my mobile data some apps like whatsapp working , facebook, and browsers are not working , i tryet 4 diferent radios, tryed few roms tryed to reset apn setings, tryed automaticly (wich wass working with my Sense phone) but no success... anyone did have this problem and solved or ?
Exchanged the phone for a SGS4, flashed on a GPe ROM, never looking back. Sry bud
Related
My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
Sent from my HTC Incredible S using XDA Premium App
Yup ... Edge screws me too once ina while too ... With tata docomo india
Sent from my HTC Incredible S using XDA App
I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
Sent from my HTC Incredible S using XDA App
Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
Sent from my HTC Incredible S using XDA App
Same fluctuations
Sent from my HTC Incredible S using XDA App
Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
Sent from my HTC Incredible S using XDA Premium App
I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
Sent from my HTC Incredible S using XDA App
I am in Costa Rica for a week and am having in interesting problem with my phone. I purchased a local sim card and it works great, except the data seems to have odd issues. For instance, I can use Google maps just fine most anyplace I have a signal. But if I try to use the xda app, or the web browser, it doesn't work. I would think that data connections are all the same and it should work? I am using wifi at the moment and it works fine so I know it's not the programs. Any quick ideas? I am here for 4 more days.
Sent from my SAMSUNG-SGH-I897 using XDA App
My first guess would be to call the provider or ask a local user for the correct APN settings.
I looked up the APN settings online and they are correct. It just seems odd to me that data from Google maps would work just fine over the cell side but nothing else works. I would think it's all or nothing.
sent from XDA app using darky 9.5
Yeah. Usually if your APN is bad, all data is hosed. The provider may be selectively blocking traffic... Eg: if you're on a prepaid dumbphone+data plan, they may grant a narrow range of whitelisted urls or data providers. Not sure.
Sent from my GT-I9000 using XDA App
What data signal does the local service provider use? The captivate's modem can only pick up signals on the 850 and 1900 bandwidths. That's why, for example 3g won't work on a captivate with a tmobile sim card.
I have a widget that says I have an HSDPA connection at 7.2. I am leaning towards some kind of filter or white list on the cellular providers end. Its not to big of a problem since the place I am staying has wifi. But I would like to know the reason for sure in case I run into it again someplace. The other oddity is if I go into marketplace the items I have purchased don't show up in my apps selection. And in Google maps, I can see where I am, but the ability to share the location is greyed out unless I have wifi. Even though the satalitte image updates to wherever I might be. So the data going through is very selective.
sent from XDA app using darky 9.5
I can also send texts to other local phones here but not mms pictures. Very unusual to be able to send/get some data but not all. I did read on another site that prepaid sim cards in Costa Ricardo don't have data but that wouldn't explain my ability to use Google maps to see where I am.
sent from XDA app using darky 9.5
Do you have modem locked in to to one freq only?
I don't believe so. I don't think I flashed anything new since I flashed the darky rom a while ago. At home it switches from E to H which I believe is a different frequency? And I also at home have a dual sim setup swapping between att and tmo as needed. So I would think it's not locked on a frequency. I am flying home tomorrow, but I do appreciate the ideas. And maybe this thread will help someone else.
sent from XDA app using darky 9.5
A search on Google on the subject of blocked IP addresses shows that Costa Rica ( particularly ICE ) has a known problem with being blocked by many providers. That may also be part of the problem.
sent from XDA app using darky 9.5
Hey Guys,
I'm very frustrated cause of my htc one. I tried to install Cyanogenmod 10.1. Unlocking and Flashing worked like a charm. After the Installation I noticed one strange bug.
When I open a mobile data connection it will only work with GSM/GPRS, not with HSDPA/WCDMA. I'm from Germany and my Internetprovider is using the vodafone net.
I've searched on get.cm for an version for me, but there are only Sprint, AT&T, T-Mobile and GSM. First I tried T-Mobiel and NO mobile data connection worked. After that I tried the GSM version, but only GSM net is working. Is there currently no cm10.1 version which supports german vodafone mobile data net?
Can anyone tell me more about this?
I need help.
M7ul.
You have to make sure your APN is correct.
Sent from my HTC One using Tapatalk 2
joshnichols189 said:
M7ul.
You have to make sure your APN is correct.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Okay, I installed m7u and created a new apn with the credentials from my provider.
After that I've rebooted the HTC One. The 3G mobile data worked.... for about 2 minutes.
And then the same **** again.
I have full net connectivity and there is a small 3G or H Icon which shows me, that i have established the mobile data connection.
But nothing works, Neither App-Store nor Browsers....
Any Idea?
No ideas!?
It's desperating....
I recently got a sim unlocked gs4active (i537). I rooted the device and used app quarantine to quarantine the files so that I can create a hotspot using my 4g signal. that process worked well. however since I got the fone I am unable to use any internet apps (eg google play fb twitter ) using my 4g signal. when using wifi these apps works as it should, however when using my 4g signal I always get the no connection error message. it should be noted that when using 4g signal I am able to use wats app and viber to chat but I cant send/ receive any sort of media (eg photos and music). can some lend some assistance on whats wrong here
Are you sure your apn's settings are ok? Are you talking about using a 4g lte network or a 3g network? I'm probably in the same situation as you since I have a sim unlocked sgh i537 and I'm using hspa with any issues.
Sent from my GT-I9295 using XDA Premium 4 mobile app
motumbo said:
Are you sure your apn's settings are ok? Are you talking about using a 4g lte network or a 3g network? I'm probably in the same situation as you since I have a sim unlocked sgh i537 and I'm using hspa with any issues.
Sent from my GT-I9295 using XDA Premium 4 mobile app
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I verified my apn settings with my service provider several times and they were able to confirm that my fone was receiving 4g data. however I still cant use the other apps. i'm still getting that error
bish234 said:
I recently got a sim unlocked gs4active (i537). I rooted the device and used app quarantine to quarantine the files so that I can create a hotspot using my 4g signal. that process worked well. however since I got the fone I am unable to use any internet apps (eg google play fb twitter ) using my 4g signal. when using wifi these apps works as it should, however when using my 4g signal I always get the no connection error message. it should be noted that when using 4g signal I am able to use wats app and viber to chat but I cant send/ receive any sort of media (eg photos and music). can some lend some assistance on whats wrong here
Click to expand...
Click to collapse
Have you tried the obvious? Unquarantine those files and see if it works then - that way we'll know what end to start trouble-shooting in.
Good luck!
Cederic said:
Have you tried the obvious? Unquarantine those files and see if it works then - that way we'll know what end to start trouble-shooting in.
Good luck!
Click to expand...
Click to collapse
I was experiencing this problem before I quarantine the tethering provision file so I highly doubt quarantining this file was the cause of this problem
just to be sure I just tried un quarantining the file to see if it works ...... and it doesnt
try this :
go to settings- more networks- mobile networks- Access Point Names- then hit menu , then- reset to default.
and make sure your Mobile Data on phone is enabled.
wow!!! this works!!
thanks a lot ... now I have a perfectly working s4 active
i used this device only for a few days in att and then moved to tmobile.
for those few att days and most time I've been to tmobile i get data fine.
but most of the time i really expect data, i see 3 or 4 bars and the 4g lte icon but i can't connect to anything. gmail emails never arrive. speed tests fail. etc.
at work this happen almost everyday. i can solve it by enabling airplane mode and then disabling it. i can see it connects to another tower.
but today it was weird. my wife note2 that should have crappy 4g on tmobile (it has att channels) was connecting fine. my motox had zero connection. but 3 bars.
i tried airplane mode trick. nothing. tried 2g nothing. tried 3g. data! i could see most sites on Firefox and run speed tests. but every google account sync failed (didn't test ssl sites, now that i think of it)... i think that i should blame on whatever tmo was using on the 3g tower for it's data connection... but anyway, why should the motox have worse 4g/data connectivity on tmo than a note2 made for att?
i do have xposed now (without touching any radio setting) but i saw this behavior days ago before i had it. Always writing it off as some bad tower location.
but now it's obvious the radio on this phone is bogus.
anyone have the same experience? anything i can do to improve/debug this?
Sent from my XT1053 using XDA Free mobile app
more investigation on this...
the network tower selection is still crappy. and i guess it's phone software fault... happens on other phones with Qualcomm chips on tmobile at same region.
but found more info on the gapps not syncing. i had disabled mobile network background sync for play store (i don't really need the playstore at all) and that also disabled background data for gmail.
note that the only thing i disabled was the play app. not a single other service or app. nothing else.
Sent from my XT1053 using XDA Free mobile app
Apparently I had to wipe my data partition after installing xposed and/or gravity box.
... My first account logged to Google services fine, but my second one never got background data correctly.
After I wiped my data partition all come back to normal. But that apparently also removes xposed.
Anyone using 2 Google accounts with that set up?
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