My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
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Yup ... Edge screws me too once ina while too ... With tata docomo india
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I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
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Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
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Same fluctuations
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Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
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I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
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Related
3 weeks ago my 3G connection stopped transferring data.
I can get a 3G signal, make calls in and out on it, but if I want to use any app that requires a net connection, or the phone browser, I have to put it on the 2G/Edge network.
I've..
Uninstalled all my apps. Reset my phone to state it was in when bought new. Pulled the battery numerous times. REbooted the phone. Used my phone side by side on someone on same carrier, T-Mobile, while their 3G connection would work, mine would not. I finally waited for Android 2.2 update, and my 3G data capabilities on this phone are still not working.
Time to call HTC for service?
Best way to get questions answered is to post them in the proper Q/A section. This area is for news and tips only.
Harvey you tried using the web browser? What does it say?
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3G and H are both different types of 3G. Some ROM will distinguish between them, other ROMs show them both as 3G. H is faster than standard 3G, so you don't have a problem...
Edit: OK, that's weird. My response appears before your question, and the time is wrong...?
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Hi,
I recently brought my Nexus One for repairs because my phone would restart automatically after my phone gets to hot. After I got my phone back from repairs, they must have fixed the problem. But then another problem started! I have problems with my Nexus One to connect to the 3G network in my area.
My Nexus One sees the network. But when I try to use 3G it looks like it tries to connect to it but the network doesn't seem to respond. Then sometimes my phone switches from a "3G" to an "H" and that works always.
Does anybody know what the problem might be? I can't barely send text messages, place calls or use the Internet! I hardly think that its a problem with my network provider considering that my brothers G1 phone works wihtout any problem!
danger-rat said:
3G and H are both different types of 3G. Some ROM will distinguish between them, other ROMs show them both as 3G. H is faster than standard 3G, so you don't have a problem...
Edit: OK, that's weird. My response appears before your question, and the time is wrong...?
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Click to collapse
you read minds through the internet!
lawl seriously the forum is having weird bugs....
85882 said:
Hi,
My Nexus One sees the network. But when I try to use 3G it looks like it tries to connect to it but the network doesn't seem to respond. Then sometimes my phone switches from a "3G" to an "H" and that works always.
Click to expand...
Click to collapse
Maybe the idiots at Telamon sent you the wrong model? (T-Mobile vs. AT&T?)
md74 said:
Maybe the idiots at Telamon sent you the wrong model? (T-Mobile vs. AT&T?)
Click to expand...
Click to collapse
If that was the case, he wouldn't be seeing H. If he's connecting on H, then he's all good...
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Check that you're using correct APN for your carrier.
My phone doesn't always switch to the H. Sometimes it sits at 3G and it seems that the network doesn't respond. Sometimes when I use WIFI it takes a few minutes until the WIFI starts working, even though the phone indicated that it connected to WIFI correctly. I was using the standard Android 2.2 ROM from Google but I decided to put on CyanogenMOD a few weeks ago but its still the same problem. I guess I'll just have to deal with it...
Hi
I have a strange problem with my Incredible S, seems impossible to browse or make any data connection using EDGE. One of the arrows near E symbol (upload) activated regularly when needed by data connection but the other one (download) is always gray inactive. The browser remains stalled for some time but at the end the standard "no internet connection" page appear. In some cases the connection, after the stall period, switch automatically to GPRS which function normally. The phone operates perfectly on 3G as on GPRS but never on EDGE. I tried from hard reset to the latest firmware update but the situation remains the same. After my last update using "RUU_Vivo_Gingerbread_S_HTC_WWE_2.30.405.1_Radio_20.2808.30.085AU_3805.06.03.03_M_release_199308_sign ed" I actually have radio 20.2808.30.085AU_3805.06.03.03_M.
I'm unable to change my situation and haven't found anyone else with the same problem (someone is having problems with EDGE but only on roaming, but I have problems on my home network??).
1) which country and carrier you are using your Incredible s?
2) which model you have? s710e or S710a?
njfpolyr6 said:
1) which country and carrier you are using your Incredible s?
2) which model you have? s710e or S710a?
Click to expand...
Click to collapse
s710e.
Country: Albania
Carrier: Vodafone - 3G ok, GRPS ok, EDGE no.
Carrier: Albanian Mobile Comunications - GPRS ok, EDGE no.
Carrier: Eagle Mobile - GPRS ok, EDGE no.
I tried all these operator using approprite SIM cards.
Also tried a SIM card of Vodafone UK, but the result is the same.
I actually didn't think it was possible to use internet when you signal is EDGE.
Data up arrow and no down arrow, along with stalled internet happens at least 50% of the time on gprs and edge for me whenever the signal is less than 4 bars, but no problem on 3g or WiFi. I have heard other people report the same issue. I have been through all radios, but none of them fix this issue. I'm with UK Vodafone.
gudge said:
Data up arrow and no down arrow, along with stalled internet happens at least 50% of the time on gprs and edge for me whenever the signal is less than 4 bars, but no problem on 3g or WiFi. I have heard other people report the same issue. I have been through all radios, but none of them fix this issue. I'm with UK Vodafone.
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Click to collapse
yes, I have been in such situations before, but at the end the connection was made. with incredible s there is no edge connection. I have tested with my other phone (HTC sensation) on the same table, on the same time, activating only gprs/edge without success on Inc s, but normally on sensation.
no way ...!!!
Hey guys, do you know how to disable the service blasts from Airtel??? NOT the promotional SMS's but the ones that say 'You have used 20 MB of your 2004 MB limit'. Please let me know cause whenever those show up, the 3g disconnects for a few secs and those pile up on top of each other if ignored and I have to go through all of them to attend a call. Much appreciated!
Message Issue
I already had a word with airtel customer care regarding the same issue but they don't have any option to turn off those messages for 3G balance deduction. I checked my Note as well I don't think there is any option in it to turn those messages off.
Do let me know if any one gets any luck.
Thanks
Ankush
i hav same issue since 3 yrs
i have had a words with then very early, but same thing i found. No solution.
Basically I am using push services, so hardly i get disconnect except changing to wifi OR service interruption. So getting msg only that time.
Actually I use 2g connection of airtel and have no such issues
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Actually if it comes from same number number every time,you could black list it
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I got an answer from airtel executive and that used to solve this partially. Airtel exec " sir this is because you are at place were there is access for two towers and either one will be having only 2g network as prior bandwidth, to solve this if you are not using 3g all the time switch off 3g and let the phone 2g mode. This might reduce the number of messages for you" I did so and it worked for me when am in office, when I go home switch back to 3g and this reduced those messages (almost null)
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Does anyone have any suggested paths to get better reception out of this phone? It is so bad and sporadic constantly toggling between 2/3/4g, signal up and down, etc. I've tried multiple different firmwares
Bump
Bump
No idea. For me it's actually better than the note 3, s3 and s1.
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Also better for me, coming from an HTC One S. Sorry...
Crack the back glass it will let more signal through
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:thumbup:
Bump, bump, bump...
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signal works fine for me too.
The signal's same or better than my Nexus 4 on 3G. I usually keep LTE turned off because that signal in my area is pretty weak and I'm usually using WiFi anyway. Plus, a weak LTE signal (or switching back and forth from 3G to 4G) is a battery drainer.
in my case, Z3C has weak signal reception than Z1C on CM11 :/ in my sister house i had weak but i had signal, i loose signal sometimes in pocket, but everywhere else outside of pocket signal was OK on the Z1C CM11 but on stock firmware Z3C there is no signal all the time i had to go outside home and search for network manually... i`m using only 2G mode to save battery
Did anyone notice in the settings (access point names), there is att phone and sony gprs. The sony gprs is selected by default and there is nothing in the settings (only mcc and mnc). When you select att phone, the phone doesn't work. Could this have something to do with it?
macklobell said:
Did anyone notice in the settings (access point names), there is att phone and sony gprs. The sony gprs is selected by default and there is nothing in the settings (only mcc and mnc). When you select att phone, the phone doesn't work. Could this have something to do with it?
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Click to collapse
i think it's just with your phone since you're using it on ATT. try entering ATT's APN settings. I'm using it on tmobile and signal is fine and it only shows one APN for me. I don't have that sony one you're talking about.