Signal - Xperia Z3 Compact Q&A, Help & Troubleshooting

Does anyone have any suggested paths to get better reception out of this phone? It is so bad and sporadic constantly toggling between 2/3/4g, signal up and down, etc. I've tried multiple different firmwares

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No idea. For me it's actually better than the note 3, s3 and s1.
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Also better for me, coming from an HTC One S. Sorry...

Crack the back glass it will let more signal through
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:thumbup:
Bump, bump, bump...
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signal works fine for me too.

The signal's same or better than my Nexus 4 on 3G. I usually keep LTE turned off because that signal in my area is pretty weak and I'm usually using WiFi anyway. Plus, a weak LTE signal (or switching back and forth from 3G to 4G) is a battery drainer.

in my case, Z3C has weak signal reception than Z1C on CM11 :/ in my sister house i had weak but i had signal, i loose signal sometimes in pocket, but everywhere else outside of pocket signal was OK on the Z1C CM11 but on stock firmware Z3C there is no signal all the time i had to go outside home and search for network manually... i`m using only 2G mode to save battery

Did anyone notice in the settings (access point names), there is att phone and sony gprs. The sony gprs is selected by default and there is nothing in the settings (only mcc and mnc). When you select att phone, the phone doesn't work. Could this have something to do with it?

macklobell said:
Did anyone notice in the settings (access point names), there is att phone and sony gprs. The sony gprs is selected by default and there is nothing in the settings (only mcc and mnc). When you select att phone, the phone doesn't work. Could this have something to do with it?
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i think it's just with your phone since you're using it on ATT. try entering ATT's APN settings. I'm using it on tmobile and signal is fine and it only shows one APN for me. I don't have that sony one you're talking about.

Related

2G/Edge/GPRS data issue in many places especially while roaming

My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
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Yup ... Edge screws me too once ina while too ... With tata docomo india
Sent from my HTC Incredible S using XDA App
I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
Sent from my HTC Incredible S using XDA App
Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
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Same fluctuations
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Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
Sent from my HTC Incredible S using XDA Premium App
I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
Sent from my HTC Incredible S using XDA App

Connection keeps switching (H, H+, 3G)

It keeps on switching between the 3 every few seconds which is not really a normal thing I think?
Also I'm supposed to have 4G in my city but I've only had it in 2 or 3 places which makes me think I have real bad reception?
It's a new phone, but I think it may have been repaired 2 times because there are 3 stickers saying "do not accept is seal has been opened"
I haven't had the chance to root and change roms as of yet because I haven't got a laptop right now.
Those stickers coming with phone, warranty purpose, it's good to have them.
Symbol 3G mean WCDMA network connected, data not active,
H & H+ is shown when any of installed apps using data...
Try change Network settings to 4G only if you prefer it.
Sent from my GT-I9305 using xda app-developers app
I had a normal S3 before switching to this one and never had connection problems like this.. Whenever it switches between the 3 signals I have to wait for my browser to load a page for example. It's really flickering fast between all data symbols.
I used to have a steady H+ connection on my old S3
Try to change modem.... not much else you can do about...
Sent from my GT-I9305 using xda app-developers app

Mobile data issue

Hi, I'm having some problems with my mobile data connection. I live in Brazil, and I'm always traveling between two cities.In one of them I always have the signal of a 3G+ network. everything works normally.
but the city number 2, I only get the signal H / H +, and with this signal I can't get network access.
PS: in the city number 1 I also have the same problem when I receive signals H / H +
This problem persists independently of the flashed ROM.
Sorry for the possible errors in the translation.
ops... I think I created the topic in the wrong area, sorry.
Its because in city 2 the network isn't enough covered.
Are you the only one with this issue?
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Yes, this problem persist only with my XSP
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same
Im from the UK and got the same problem. Im on h/h+ mostly. I am working in a metal box warehouse that blocks all signal nicely, so if mobile data enabled the data connection drops or changes to hspda or gprs. I know certain points where the signal is fine so theoretically the connection should b restored automatically, but it wont. If I scan for network provider and register on 3g network of giffgaff it working immediately. It seems the phone drops the previous tower and connects to another which has no 3g capable signal, but in network setting the preferred is lte, so I guess the phone should find the best available data network. Sometimes the only way to go online again is restarting phone cuz there is no data connection at all. Weird.

4G Data issues

Hello guys,
So I just bought my HTC one about a week ago. I'm.. pretty much in love with it. I haven't had time to sit down and room and customize it and such, but plan to soon.
However, i'm having an issue with it. The phone shows that it is connected to 4G and has full signal. However, it will not load anything whatsoever. Sometimes it works... but most of the time it does not, and I cannot figure out why. I also really hate that I can't manually toggle JUST the 4G on/off without diving into the settings. Waiting for the phone to decide to search for a 4G signal is frustrating. I'm somewhere I know has 4G signal, but the phone takes a long time before it realizes.
Is there anyone else who has these issues or someone who knows what I can do about them?
Thanks
Kleinersaphire said:
Hello guys,
So I just bought my HTC one about a week ago. I'm.. pretty much in love with it. I haven't had time to sit down and room and customize it and such, but plan to soon.
However, i'm having an issue with it. The phone shows that it is connected to 4G and has full signal. However, it will not load anything whatsoever. Sometimes it works... but most of the time it does not, and I cannot figure out why. I also really hate that I can't manually toggle JUST the 4G on/off without diving into the settings. Waiting for the phone to decide to search for a 4G signal is frustrating. I'm somewhere I know has 4G signal, but the phone takes a long time before it realizes.
Is there anyone else who has these issues or someone who knows what I can do about them?
Thanks
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I've actually been having that issue for a week or so. No matter what ROM I'm running. Very strange. Maybe Sprint is "upgrading" their towers....lol. I'm in VA, are you in VA by chance?
D
Maybe someone can answer this better but 4G doesn't have "bars" the bars are for your 3G do you may show full bars but still have a weak 4G signal.
The best way I have found to address this is if your connected to 4G and you aren't able to connect to anything go into your mobile data settings and temporarily switch to CDMA only, or toggle CDMA then switch back to CDMA/LTE this will cause your signal to cycle and you may be able to browse using the 4G.
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Konfuzion said:
Maybe someone can answer this better but 4G doesn't have "bars" the bars are for your 3G do you may show full bars but still have a weak 4G signal.
The best way I have found to address this is if your connected to 4G and you aren't able to connect to anything go into your mobile data settings and temporarily switch to CDMA only, or toggle CDMA then switch back to CDMA/LTE this will cause your signal to cycle and you may be able to browse using the 4G.
Sent from my HTCONE using xda app-developers app
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Datdude, no i am in Texas.
Konfuzion, thats disappointing. Toggling the signals through the settings is really clunky and always ends up with my phone having no signal at all for a couple minutes while it cycles everything. Is there an easier way? Maybe a widget I can get somewhere to do it more quickly?
Also, I dislike that I have no representation of how strong a 4g signal I have. I don't want the phone to tell me I have signal where there is none. Is there a ROM that will show this, maybe?
All in all, while I love the phone, I'm beginning to regret the upgrade. 4g data is very important to me as I use my phone as a mobile modem for work. In places (the exact same chairs) where I had strong enough WiMax 4g signal to do what I wanted, even to play latency restricted games like a MOBA, I can't get the LTE to do anything. I really don't want to have to downgrade, just to keep access to an inferior 4g signal, even if it's more reliable.
Bump for help?
Check out SignalCheck Pro, it will show you your true 1x, 3g and LTE signal strength. I just got my One on Monday and haven't had any 4g issues here in NC.
Sent from my HTCONE using Tapatalk 4
You can also check your LTE reception by going to Settings->About->Network. Anything above -120dBm RSRP is useable, though if it gets much lower than that, the signal becomes tenuous. I think the lowest I've held onto was -124dBm.
Also, I run into this problem every few days around Chicago. The data connection just seems to stall. The fastest way I found to fix it is to toggle Airplane mode with the widget that I keep on my home screen.
Sent from my HTCONE using Tapatalk 2
subhumanderelict said:
You can also check your LTE reception by going to Settings->About->Network. Anything above -120dBm RSRP is useable, though if it gets much lower than that, the signal becomes tenuous. I think the lowest I've held onto was -124dBm.
Also, I run into this problem every few days around Chicago. The data connection just seems to stall. The fastest way I found to fix it is to toggle Airplane mode with the widget that I keep on my home screen.
Sent from my HTCONE using Tapatalk 2
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Thanks guys for your responses! I went ahead and bout Signal Check Pro and although I don't understand all the numbers, my RSRP is around -105 to -110 at the moment, so it looks like i'm on the lower end of the connectively spectrum. Hopefully this app will help me better understand when my 4G is and isn't going to work.

Problem with Three 3G network

Hi guys,
Really hope you can help me out with this one. I have a Xperia SP with the latest firmware .254 and I am having problems connecting the Three's 3G network. The problem is intermittent as sometimes I have 3G HSPA network and then sometimes it flips to 2G which on Three's network there is no data I am happy it is not a signal issues as I have the same phone in the same spot with both 3G and 2G, it just seems to be intermittent whether I can get 3G or 2G. Also, when I try to force 3G only it flips back to 3G prefered when I reboot. Hope you guys can help with this, I will try and provide anything else that you guys think might solve the problem.
Thanks
henners1228
Cab you look on 3 web site does it gives info on there signal if probs in your area.
Ask for new sim card.
Try diff phone on same network see if there is issues.
I am on 3 in UK northants area,I have full signal but in house there are 2 black spots kitchen and bathroom were I get no signal.
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zolaisugly said:
Cab you look on 3 web site does it gives info on there signal if probs in your area.
Ask for new sim card.
Try diff phone on same network see if there is issues.
I am on 3 in UK northants area,I have full signal but in house there are 2 black spots kitchen and bathroom were I get no signal.
Sent from my C5303 using xda premium
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Click to collapse
Thanks for that info, turns out that there is a must fault in my area (South Devon), which explains why the problem is intermittent as we have 3 masts that serve our area. Hopefully it will be fixed soon!
Thanks
Henners1228

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