My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
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Yup ... Edge screws me too once ina while too ... With tata docomo india
Sent from my HTC Incredible S using XDA App
I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
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Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
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Same fluctuations
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Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
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I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
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Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
I'm currently running the ALL2 baseband, but previously had both the ALJL and the ALK6 ones and didn't encounter any such issue...
Before sending it back you could try with a different SIM card, maybe yours is acting up (it sometimes happens, especially with old SIMs).
Seeing how nobody complained of a similar issue though, I don't think that changing your baseband will have an impact, but if you'd like to give it a try you can download original firmwares (that contain the baseband) from here: http://www.sammobile.com/firmware/. In order to install them, just follow the steps in the root thread.
Will do so. I'm going to pit-stop my SIM card @ Vodafone and let you know about it.
It's strange that this happens only deep inside buildings (eg. offices, malls, etc..).
When this happens, usually the data activity indicator disappears OR the S3 mini is using 3G frequencies (not H, not G, but 3G)
Just changed my sim card and the issue still persists...
It's driving me nuts. My feeling is that the S3 mini doesn't lock on a network cell when 2 are available with similar coverage.
Will upgrade to the latest build and let you know about it :banghead:
Sent from my GT-I8190 using Tapatalk 2
And now the handset runs XXALL2 from vodafone uk.
I'm curious if the phone will have that network issue furthermore.
Happy Holidays!!
Sent from my GT-I8190 using Tapatalk 2
bogdangr said:
Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
ci6i said:
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
Click to expand...
Click to collapse
So far there's no difference. Where I live the network coverage is pretty bad, but it doesn't "disconnect in the background".
Only at the office I can test it out for sure or inside massive buildings.
ci6i, go ahead and update; install kies (for drivers only ), get odin3 1.87 and flash it with XALL2 from samfirmware.
Lately I see there is XALL3 available for some asian countries.
I still think that my BlackBerry 9810 is a tank. unfortunately vodafone romania doesn't sync emails two ways via BIS so... :crying: I had to get back to samsungs...
Well, i understand to lose signal if network coverage is bad, but my phone gets "network stuck" in the middle of town. I noticed this few times: at job, the phone stands on the table near me, and i receive sms about missed calls (i have voice calls diverted to voice mail when unreachable). If i try to call or browse the net at this moment, it's impossible until i set airplane mode on then off. All this time, the phone shows full network signal and HSPA data connection.
I'll try to change the firmware after hollidays.
As mentioned above, try to change firmwares (to XXALL2), I've also noticed some network drops when I'm at home (however this is expected in my case), but when I installed this firmware, I noticed some signal gain (full on 2G and +1-2bars on 3G signal).
Hi again.
The same issue even on xall2
Just happened again today in a crowded place.
It goes to "3G" from "H" and then it's gone off the network.
Will try with XALL3 although there is a small improvement concerning "sticking to the network carrier". It seems it'a hard job to get a call when in coverage area...
If still no success, I'll loose my patience with this Sammy...
See ya!
Sent from my GT-I8190 using Tapatalk 2
You get SMS because they use a dedicated network bandwidth for this technology and apparently the S3 mini does not loose connection on this communixation channel.
It appears that S3 mini is dropping voice and data, but not sms and CB (cell broadcast).
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LJL version. No drops. Sometimes when i am on edge of 3G coverage area
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Hi, i also have the problem with vodafone Romania. I can't place calls or use data connection. After reboot everything is ok. I tried to switch to Airplane mode and back, but no results.
Same problem over here
bogdangr said:
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
I'm on VF RO, too.
Crappy phone, what can I say.
If it can't follow a network where there is sufficient coverage...
miguelfc said:
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
Click to expand...
Click to collapse
Hi Miguel,
The only workaround for this issue (at least for me) is to keep it in GSM mode (no "AUTO mode", no "WCDMA only").
So the crappy phone won't have to switch frequencies and I can get phone calls (I start considering a luck when the phone rings...)
I'm on 4.1.2 now baseband I8190DXALL3 (latest on samfirmware) and still the same.
You just don't want to know how's everything downloading limted to GPRS
BR,
Bogdan
Does anyone know what's that *# code that enables service / engineering mode ?
I want to select on which network frequencies is the phone allowed to work.
I want to disable 3G mode and leave GPRS, EDGE, and HS(D)PA only.
The reason is that when the issue appears, S3 mini switches from "H to 3G" and "G to 3G" and then it's gone;
Although there are moments when it can fetch data with network on 3G coverage without problems...
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
ci6i said:
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
Click to expand...
Click to collapse
I found out the service code but the RF setup is not "sufforted".
Vodafone has implemeted already 4G in selected areas but it's not about that. On blackberry, iphone and nokia this is not happening.
As a frequency... 3-5 times a day while I'm at the office.
Sent from my GT-I8190 using Tapatalk 2
I'm using it with Orange Spain. I will try using the phone this weekend with another operator to find out if the problem is operator related.
It keeps on switching between the 3 every few seconds which is not really a normal thing I think?
Also I'm supposed to have 4G in my city but I've only had it in 2 or 3 places which makes me think I have real bad reception?
It's a new phone, but I think it may have been repaired 2 times because there are 3 stickers saying "do not accept is seal has been opened"
I haven't had the chance to root and change roms as of yet because I haven't got a laptop right now.
Those stickers coming with phone, warranty purpose, it's good to have them.
Symbol 3G mean WCDMA network connected, data not active,
H & H+ is shown when any of installed apps using data...
Try change Network settings to 4G only if you prefer it.
Sent from my GT-I9305 using xda app-developers app
I had a normal S3 before switching to this one and never had connection problems like this.. Whenever it switches between the 3 signals I have to wait for my browser to load a page for example. It's really flickering fast between all data symbols.
I used to have a steady H+ connection on my old S3
Try to change modem.... not much else you can do about...
Sent from my GT-I9305 using xda app-developers app
Don't know if anyone else has had this issue in this forum, but I have found several others with same issue in other locations. No one has come up with answer and HTC has been no help.
If I lose my signal, due to location or if I drop off of wi/fi and go to cellular data, it seems that the phone loses the ability to make or receive calls or texts. For example, if I leave a strong signal area and drop to edge service or none, and then return to a good signal location, the phone shows full bars and 4G but if you try to make a call it will not connect or if someone calls in they just go to voice mail. I have to reboot the phone and all is good. This seems to happen several times a day, never any issues with iphone 4s or Galaxy S3.
Here is what I have done and then after the fact HTC sent me an email telling me to do same thing.
1. Got new sim card.....HTC is convinced that the sim from my iphone was not good.
2. Exchanged for new phone.
3. Ran phone without syncing to my google account or any downloads.
Still same issue with losing connection. Most of the time I don't realize it until someone says, hey I have been trying to call you. I reboot phone and, wow, several missed calls and bunches of texts.
Let's see what they have to offer after the complaint.
Thanks
Sent from my HTC One using XDA Premium 4 mobile app
Hey, similar problem here
The difference is that I only loose mobile internet when disconnecting from wifi in AOSP roms (and GE), on sense roms it seems fine.
I have however noticed a pattern, it might help some one figure it out, but it might help you too.
I only lose Internet when disconnecting from wifi If 4G Is on, if I force my phone to not use 4G, then I don't loose network.
Also, if I do loose network, a reboot isn't required, you can simply Turn airplane mode on and off, that has always worked for me.
Ps: to force the phone off 4G I do the following :
1: open dialer
2: type : *#*#4636#*#*
3: go in "phone information"
4: under "Set preferred network type" set it to "wcdma preferred"
The reason I prefer this method is that it's always the same no matter the rom.
Pps: my baseband is 4A.17.3250.17, if that matters for any reason.
Sent from my HTC One using xda app-developers app
Same problem here....
Not solved...try everything...but no luck....
I get it too seems like the phones radio doesn't switch frequencies as smooth as other phones.
I've been stock, Dynamic Kat, Fire Kat you name it.
So long story short, I have little to no signal in my room (2/10 calls will go through) the rest will go to voicemail and won't even give me a notification someone called. I also don't get any data or extremely slow when I'm lucky
So I tried the T mobile LTE signal booster and I can finally get data on my phone at slow speeds of 3mbps or even goes to 1 sometimes (I get 8mbps in the living room)
So now I still get random voicemails from my job or friends, I don't know how often this happens but it does happen....I always see a random voicemail without my phone ringing Wierd thing is I get FULL LTE or 4G bars
I tried using wifi preferred for wifi calling and cell data preferred and still happens, I even reseted my APN by deleting it, turning it off and taking the battery out so the APN would reset (I also added 80 to one of the apn settings, seen a thread this would help with texting and receiving mms) Do you guys use ipv4 or ipv6?
. I never had a problem like this with AT&T do you guys have any idea what could be wrong?
I kept having this problem.. Long story short.. I swapped note 4s thru tmobile and no longer have that issue.. All I was getting was voice-mails and text messages sometimes from people that called letting me know they called
Sent using my T-Mobile Note 4
ezsoulja said:
I kept having this problem.. Long story short.. I swapped note 4s thru tmobile and no longer have that issue.. All I was getting was voice-mails and text messages sometimes from people that called letting me know they called
Sent using my T-Mobile Note 4
Click to expand...
Click to collapse
how long did it take? or can I go to a store?
Overnighted a phone to me., it was a issue that sounded like hardware issues no matter how many roms I flashed or odin
Sent using my T-Mobile Note 4