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before I got my phone I read about all the 3G problems people were having.
when I first got my nexus, there were no issues at all. no dropped service or connection.
I'm in a 3G area (looked at tmobile coverage map) and I see no reason for this to be happening.
my phone will show that I have 3G connection (UMTS) but when trying to use anything that requires a connection, it fails.
on the other hand, HSDPA network works fine and so does EDGE.
I got my phone over a month ago and this hasn't started happening until recently.
I'm always on EDGE network now and if I'm not on EDGE, I have to be on HSDPA in order for me a to send messages or use data connection.
UMTS is broken and does not give connection. I want to call HTC and see if they can replace it but I don't think they'd do it.
anyone else have the 3G problem? I'm sure a lot do, but is it only with UMTS?
This is not the "3g issue" everyone talks about. This sounds like you are either having network issues in your area, or did you flash a new ROM to your phone recently?
RogerPodacter said:
This is not the "3g issue" everyone talks about. This sounds like you are either having network issues in your area, or did you flash a new ROM to your phone recently?
Click to expand...
Click to collapse
I had been on a CM test build and hadn't flashed a rom in a long time.
network issues isn't the problem because my friends G1 yesterday had 3G and I had EDGE.
I don't think it's my SIM card either, not even two years old.
I'm tempted to call HTC because this happened out of nowhere after a good month of no problems.
99% of the time it's a carrier issue.
When the number of users on a carrier grows or jumps on the carrier, the tower signal shrinks it's radius. And if you're in two competing tower areas, then your signal might drop/fluctuate because the phone is swapping between them.
Nothing the phone can do about it. It's probably your carrier issue.
how can that be when my friends right next to me have full bars and 3G while I'm on edge?
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dudebro said:
how can that be when my friends right next to me have full bars and 3G while I'm on edge?
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Change your settings to WCDMA only then.
I've tried and all I get is no connection or occasionally hsdpa.
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I have experienced something like this. I am unrooted and few weeks after having the phone I would see a 3g symbol but be unable to access any data. It has been very frustrating once but generally it kicks in again with a reboot.
A similar issue since installing froyo is that the stock browser wouldn't connect. Other browsers and applications could access data but the stock browser couldn't. It started again later but I now use xscope.
I love android but I hope that the continue to work on its stability because it could be improved
benjatt said:
I have experienced something like this. I am unrooted and few weeks after having the phone I would see a 3g symbol but be unable to access any data. It has been very frustrating once but generally it kicks in again with a reboot.
A similar issue since installing froyo is that the stock browser wouldn't connect. Other browsers and applications could access data but the stock browser couldn't. It started again later but I now use xscope.
I love android but I hope that the continue to work on its stability because it could be improved
Click to expand...
Click to collapse
so is your 3G working now? I'm just going to call HTC and see what happens.
I've tried WCDMA only, flashing a radio, and anything I can find on the web but no luck.
dudebro said:
so is your 3G working now? I'm just going to call HTC and see what happens.
I've tried WCDMA only, flashing a radio, and anything I can find on the web but no luck.
Click to expand...
Click to collapse
Have you tried modifying your build.prop? If not, do a quick search and see if modifying it helps...
chowlala said:
Have you tried modifying your build.prop? If not, do a quick search and see if modifying it helps...
Click to expand...
Click to collapse
what should I search for? I'm not familiar with modding the build.prop.
My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
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Yup ... Edge screws me too once ina while too ... With tata docomo india
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I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
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Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
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Same fluctuations
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Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
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I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
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Ok, So far I've been loving this phone, no hiccups, no reboots, no problems and loving the battery life.
I live in a 3G only area so I have the phone set to CDMA only all the time. Last night I was having a chat on Google Talk and my 3G dropped, I figured, meh, it's just gonna need a reboot or let it sit for a while to come back. Well it sure didn't.. that was 12 hours ago from posting this. I've tried every toggle known to man, reboots, etc.. Nothing will give me my 3G back. Can someone please help me to prevent from having to call Verizon and go through all the reboot your phone, return to factory settings crap. Then end up with a factory like-new phone when my phone isn't even a month old yet. Wifi is working fine here at work, but I need my 3G.
Mine is screwed today as well... If it takes a factory data reset, I'd just as soon do it on my own. Update to fix isn't due until November... Grrrrrrrrrrrrrrrr...
Anyone with any real solutions? All the reboots/battery pulls/airplane mode toggles have been performed.
Thanks!
GLiDE
If both of you are experiencing issues today it may be something as simple as a network issue.
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lrs421 said:
If both of you are experiencing issues today it may be something as simple as a network issue.
Sent from my DROID BIONIC using Tapatalk
Click to expand...
Click to collapse
I thought so, but other people with smartphones around here on verizon aren't experiencing any issues. So I've eliminated network issues as the problem here.
yeah i think must be a network issue
Yep, same here... I even have a guy in another department in the plant with a Bionic and his is working just fine while mine sits brainless. it's definitely not a network issue for mine. aCk!!!
A new SIM card later... DoH
I have been dropping data connections also and it takes awhile to come back on sometimes. Usually if swith from 3g to 4g and such it comes back but I am getting frustrated with it. Other than that I love it.
Yeah, I'm really getting sick of the dropped 3G too, I can't figure out a pattern to it either, just drops out of nowhere sometimes.
I am having the exact same issues......I have power cycled, done battery pull, etc. Does not seem to be a network issue as 3G can be working fine one minute, not working the next, then go back to working again 5 minutes later. The duration almost seems random in nature. Very frustrating. Other than that I love the phone.
Same as pretty much everyone else. Really intermittent data connection problems. Have gone through 3 handsets so far.
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Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
diaco1974 said:
Isn't there a number that can be called that updates your phones tower info?
Just found it. Try dialing *228. Not sure if it does anything or not but I have been dropping 3g too. So far my signal is much stronger but time will tell.
Click to expand...
Click to collapse
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
esbox said:
I'm having the same problem, but only at work. The signal fluctuates almost constantly from 4g to 3g with 4bars, to no data connection. Outside I get a stable 4g connection. My T-Mobile phone had a stable but weak signal here.
I thought *228 doesn't work on LTE phones? Mine won't even make the call when I try it.
Click to expand...
Click to collapse
It doesn't look like its dialing out. However, I am getting a message that my verizion sim card has been updated. So far I have not lost service in places where I would frequently lose 3g. Could be a placebo effect though.
Alright guys here I go I should of posted this on a topic thread I started couple of weeks ago but whatever here it goes and i hope it helps... So I went through 2 hard resets and one new SIM and so far this is he only thing the worked. Called big red and got a level 2? Tech support and since then have had no problems going on couple weeks now... Didn't see anyone mention this in previous posts. go into settings> Battery and data management > make sure you have "background data" and "data enabled" both checked. Hope this helps has for me and i hope I'm not repeating this info
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Did the hard resets and sim change do anything? I have looked at my data settings and both items you mentioned are enabled on my phone.
Well yes on the hard resets and questionable on Sim card but data was still lost Week.later again and this new trick has been working since I did the changes going on about 2 Weeks now
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Mine dropped today, one week into using this phone. Could be a fluke, but here's what worked: toggled LTE back on (no 4g here), then rebooted. Viola! 3g immediately. I really hope this isn't a constant problem...
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Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS
Don't know if anyone else has had this issue in this forum, but I have found several others with same issue in other locations. No one has come up with answer and HTC has been no help.
If I lose my signal, due to location or if I drop off of wi/fi and go to cellular data, it seems that the phone loses the ability to make or receive calls or texts. For example, if I leave a strong signal area and drop to edge service or none, and then return to a good signal location, the phone shows full bars and 4G but if you try to make a call it will not connect or if someone calls in they just go to voice mail. I have to reboot the phone and all is good. This seems to happen several times a day, never any issues with iphone 4s or Galaxy S3.
Here is what I have done and then after the fact HTC sent me an email telling me to do same thing.
1. Got new sim card.....HTC is convinced that the sim from my iphone was not good.
2. Exchanged for new phone.
3. Ran phone without syncing to my google account or any downloads.
Still same issue with losing connection. Most of the time I don't realize it until someone says, hey I have been trying to call you. I reboot phone and, wow, several missed calls and bunches of texts.
Let's see what they have to offer after the complaint.
Thanks
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Hey, similar problem here
The difference is that I only loose mobile internet when disconnecting from wifi in AOSP roms (and GE), on sense roms it seems fine.
I have however noticed a pattern, it might help some one figure it out, but it might help you too.
I only lose Internet when disconnecting from wifi If 4G Is on, if I force my phone to not use 4G, then I don't loose network.
Also, if I do loose network, a reboot isn't required, you can simply Turn airplane mode on and off, that has always worked for me.
Ps: to force the phone off 4G I do the following :
1: open dialer
2: type : *#*#4636#*#*
3: go in "phone information"
4: under "Set preferred network type" set it to "wcdma preferred"
The reason I prefer this method is that it's always the same no matter the rom.
Pps: my baseband is 4A.17.3250.17, if that matters for any reason.
Sent from my HTC One using xda app-developers app
Same problem here....
Not solved...try everything...but no luck....
I get it too seems like the phones radio doesn't switch frequencies as smooth as other phones.
i used this device only for a few days in att and then moved to tmobile.
for those few att days and most time I've been to tmobile i get data fine.
but most of the time i really expect data, i see 3 or 4 bars and the 4g lte icon but i can't connect to anything. gmail emails never arrive. speed tests fail. etc.
at work this happen almost everyday. i can solve it by enabling airplane mode and then disabling it. i can see it connects to another tower.
but today it was weird. my wife note2 that should have crappy 4g on tmobile (it has att channels) was connecting fine. my motox had zero connection. but 3 bars.
i tried airplane mode trick. nothing. tried 2g nothing. tried 3g. data! i could see most sites on Firefox and run speed tests. but every google account sync failed (didn't test ssl sites, now that i think of it)... i think that i should blame on whatever tmo was using on the 3g tower for it's data connection... but anyway, why should the motox have worse 4g/data connectivity on tmo than a note2 made for att?
i do have xposed now (without touching any radio setting) but i saw this behavior days ago before i had it. Always writing it off as some bad tower location.
but now it's obvious the radio on this phone is bogus.
anyone have the same experience? anything i can do to improve/debug this?
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more investigation on this...
the network tower selection is still crappy. and i guess it's phone software fault... happens on other phones with Qualcomm chips on tmobile at same region.
but found more info on the gapps not syncing. i had disabled mobile network background sync for play store (i don't really need the playstore at all) and that also disabled background data for gmail.
note that the only thing i disabled was the play app. not a single other service or app. nothing else.
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Apparently I had to wipe my data partition after installing xposed and/or gravity box.
... My first account logged to Google services fine, but my second one never got background data correctly.
After I wiped my data partition all come back to normal. But that apparently also removes xposed.
Anyone using 2 Google accounts with that set up?
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