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Gorilla Glass my ass. Dropped the Nexus 4 today and the screen shattered. Not only that but the screen is no longer touch sensitive.
FML
Ouch man that's no good well you better get on the phone with a CSR to get a replacement.
Sent from my Nexus 4 using xda app-developers app
Daniel Dumile said:
Gorilla Glass my ass. Dropped the Nexus 4 today and the screen shattered. Not only that but the screen is no longer touch sensitive.
FML
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Pics?
Gorilla Glass can only do so much hombre. I'm sorry your phone shattered.
---------- Post added at 05:58 PM ---------- Previous post was at 05:57 PM ----------
Jefferyrbrown1983 said:
Ouch man that's no good well you better get on the phone with a CSR to get a replacement.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Why would Google send him a replacement for a phone that he broke?
Daniel Dumile said:
Gorilla Glass my ass. Dropped the Nexus 4 today and the screen shattered. Not only that but the screen is no longer touch sensitive.
FML
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Click to collapse
Gorilla glass is more durable than ordinary glass. It's a not shatter/crack resistant.
Sent from my One X
MaxCarnage said:
Pics?
Gorilla Glass can only do so much hombre. I'm sorry your phone shattered.
Click to expand...
Click to collapse
Unfortunately, the Nexus was the only camera I had.
Dude... Gorilla Glass is still glass.
It's engineered to be scratch resistant, not shatter proof.
If it makes impact with something sharp/pointed or if it makes contact in just the right spot, it will shatter. It's just physics.
If the shock can't disperse evenly or if it's absorbed entirely by the screen, it will shatter. That's what bumpers are for.
Either way, you dropped it. That's not Google's fault. They didn't sell you a defective device, they sold a device to a clumsy person.
Sent from my Nexus 4 using xda premium
lwfb said:
Dude... Gorilla Glass is still glass.
It's engineered to be scratch resistant, not shatter proof.
If it makes impact with something sharp/pointed or if it makes contact in just the right spot, it will shatter. It's just physics.
If the shock can't disperse evenly or if it's absorbed entirely by the screen, it will shatter. That's what bumpers are for.
Either way, you dropped it. That's not Google's fault. They didn't sell you a defective device, they sold a device to a clumsy person.
Sent from my Nexus 4 using xda premium
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Click to collapse
Not scratch proof. I had a scratch on it after the first day of light use....I have no idea how it got there.
Is there any way I can get this repaired? This is my only phone and I hate the thought that I just threw away $340.
LG said:
This is the way the warranty service works here: The warranty that we offer is valid for 12 months with the copy of the receipt and it covers only manufacturing defects, no liquid, physical or cosmetic damages, otherwise charges may apply for the repair on the unit. The process takes 5-7 business days, and the only cost that you need to cover would be shipping and handling by sending the defective unit to us and we cover the shipping back with Fedex.
michelle: If the phone is out of warranty, you can still send it in to us, we can evaluate it and check if it is repairable or not. If there’s a repair cost, we will inform you how much it is and then you decide if you want to pay or not for the repair on the unit.
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Click to collapse
LG sent me this
You can get our repaired, but it will be a while before replacement parts are available. Lg would new the only ones that can fix it for now.
Sent from my HTC Sensation using Tapatalk 2
People need to understand that scratch/shatter RESISTANT != indestructible.
A shame that you dropped it and it broke, but LG nor Google has a responsibility to fix your mishap free of charge.
Sorry to hear man. At this time with backorders and **** you could be waiting along time for a new replacement phone. I don't think parts are even out yet to fix that... That ****ing sucks man.
Sent from my Nexus 4 using Tapatalk 2
I don't mind paying for a repair. Only reason I didn't have a bumper is because Google sold out of them.
The lady at LG told me to contact Google first and see if they have a repair program. Will let you all know when I can get to a phone to call them.
Daniel Dumile said:
I don't mind paying for a repair. Only reason I didn't have a bumper is because Google sold out of them.
The lady at LG told me to contact Google first and see if they have a repair program. Will let you all know when I can get to a phone to call them.
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Click to collapse
Yes, same here chief. Bumper sold out, Immediately tho I bought my ass a $3 TPU case from China for the time till the bumpers come back up. You could be paying if the screen/digitizer cost like the nexus did at like 150+ just for that part! Good luck tho man.
Sent from my Nexus 4 using Tapatalk 2
I did the same with my GN2
As stated above my GN2 had the same fate. Luckily Sammy had a deal here in Sweden and i got it fixed for $100 (US). Shipping included. I really hope Samsung push the development of flexible scratch resistant screens. Hopefully they will be less likely to shatter.
---------- Post added at 01:41 AM ---------- Previous post was at 01:37 AM ----------
The glass is also easily scratched and i have treated it like a new-born.
Dmwitz said:
As stated above my GN2 had the same fate. Luckily Sammy had a deal here in Sweden and i got it fixed for $100 (US). Shipping included. I really hope Samsung push the development of flexible scratch resistant screens. Hopefully they will be less likely to shatter.
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Click to collapse
Flexible screen still has to be covered with glass and digitzer ....
My main question is . how much more protection does a cover gives is there a drop test ?
Second question. Dude don't you have a home insurance or anything like that ?if it broke at home you are covered . check your bank account if you're paying for it you might have an insurance on it.
And this is what I'm going to do. Get an insurance for my phone and won't even use a cover or bumper .if it breaks I'll get a new one
Sent from my Nexus 4 using xda premium
This is going to be just like the nexus 7, a cheap build that breaks easy and the slightest crack will make the touch screen stop working. I dropped my nexus 7 on carpet and it cracked in a case. Not a big crack but everything stopped working and the cost to fix it was as much as buying a new one. Had to do a squaretrade scam to get my money back.
Only because the phone is 300 dollars will I be buying one. Going to buy 3 and get one squaretrade warranty so whichever one breaks first can use it.
MattSkeet said:
Second question. Dude don't you have a home insurance or anything like that ?if it broke at home you are covered . check your bank account if you're paying for it you might have an insurance on it.
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I live in an apartment bro.
That sucks, my friend's Nexus 4 cracked a few days too, lower left side of the screen is unusable. If you want to do a DIY repair, the Screen+Digitized+Frame can be found on eBay (shipped from California). Unfortunately, it's pricey ($200+). I think LG is going to charge around $160ish for a repair. Let us know what they quote you.
Fataldesain said:
This is going to be just like the nexus 7, a cheap build that breaks easy and the slightest crack will make the touch screen stop working. I dropped my nexus 7 on carpet and it cracked in a case. Not a big crack but everything stopped working and the cost to fix it was as much as buying a new one. Had to do a squaretrade scam to get my money back.
Only because the phone is 300 dollars will I be buying one. Going to buy 3 and get one squaretrade warranty so whichever one breaks first can use it.
Click to expand...
Click to collapse
Lol cheap build quality just because someone cracked or broke there screen doesn't mean the quality is cheap it just means the phone was exposed to more force than it can handle
Sent from my Galaxy Nexus using xda app-developers app
Visa covers it. But only a signature or plat card.
Debit is a no.
If you bought a 350 dolla device with no insurance. Well, Yer kinda messed.
:crying:
So today I am just chillin, and pull out my phone from my pocket and I didnt really grip it hard and just falls from my hands... I swear when it dropped it felt that it was falling in slow motion. And out of all the places it could fall, it falls at an angle and then on the screen.
I picked it up and I see the top of the screen has a crack from one side to the other, and another crack on the bottom right corner. And it gets worse, when I turned on the screen the touch doesnt work at all so basically my whole screen is messed up.
Found a website that sells the screen already glued with the frame and a battery so all its missing is the motherboard and internal stuff.
Buttt its $170 so yea gotta wait till next week when I get payed.
I would post pics but dont have 10 posts so yea, it really sucks I've had the phone for about a month and I always protected it. :crying::crying::crying:
Sorry to hear that but I've read that LG will repair your screen for less than that.
Sent from my Nexus 4 using xda premium
hmmm..... But isn't LG already being super slow to produce the device itself, would probably take them a month to do it and I kinda need a phone
Asking them to give you a price and time estimate cannot hurt. Additionally, the limiting step of production is more likely everything that goes on that motherboard, not the touch screen.
xXx_S13 said:
So today I am just chillin, and pull out my phone from my pocket and I didnt really grip it hard and just falls from my hands... I swear when it dropped it felt that it was falling in slow motion. And out of all the places it could fall, it falls at an angle and then on the screen.
I picked it up and I see the top of the screen has a crack from one side to the other, and another crack on the bottom right corner. And it gets worse, when I turned on the screen the touch doesnt work at all so basically my whole screen is messed up.
Found a website that sells the screen already glued with the frame and a battery so all its missing is the motherboard and internal stuff.
Buttt its $170 so yea gotta wait till next week when I get payed.
I would post pics but dont have 10 posts so yea, it really sucks I've had the phone for about a month and I always protected it. :crying::crying::crying:
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Click to collapse
sorry bro. hope you get it fixed and working again soon. did you have a case on the phone? just curious to know how fragile it is.
Wooohh...... Hahahaha
Sent from my HTC Explorer A310e using xda premium
Damn man, that sucks. The first time my Nexus was dropped was from my friend being careless... So because of that, I made it so that no one except me can use my phone. I hated my friend for doing that because it was the first hour I had my phone...
But for the screen fix, try to see if you can find a lower price. Doesn't hurt to continue searching the web.
ru5l4n12 said:
Wooohh...... Hahahaha
Sent from my HTC Explorer A310e using xda premium
Click to expand...
Click to collapse
Your a bit of a kn×b aren't you
Sent from my GT-I9300 using Xparent ICS Tapatalk 2
xXx_S13 said:
hmmm..... But isn't LG already being super slow to produce the device itself, would probably take them a month to do it and I kinda need a phone
Click to expand...
Click to collapse
I heard it was 7-10 days after they receive it including return shipping.
Sent Using Tapatalk 2
Damn ....that sucks
Sent from my Nexus 4 using Tapatalk 2
I know how it feel bro. First scratch on beautiful screen. Crying in a corner
And that's why I have a case.
Sent from my Nexus 4 using Tapatalk 2
Harry Pothead said:
Asking them to give you a price and time estimate cannot hurt. Additionally, the limiting step of production is more likely everything that goes on that motherboard, not the touch screen.
Click to expand...
Click to collapse
LG will not give you a quote. They will only say, "We cannot give you a quote without you sending it in. Please send the phone in to us, with you being responsible for shipping, and then once we've had a chance to look at it, we will let you know the cost of the repair."
Even after I pushed saying how about the front lcd and digitizer, they still wouldn't give me an estimate.
Sam Thing happened to me.. just 1 crack but half the touchscreen doesnt work.. i've seen plenty of ppl with cracked iphones whose touch still works.. called lg and they told me the same thing. Don't know if its worth wasting money on shipping just to find out they charge more for repair.. kind of a risk. Did you ever end up getting it fixed?
So was it worth not having a case?
Life is like a pubic hair on a toilet seat. You're gonna get pissed off sometimes.
Sent from my Nexus 7 using xda premium
vikramkhalsa said:
Sam Thing happened to me.. just 1 crack but half the touchscreen doesnt work.. i've seen plenty of ppl with cracked iphones whose touch still works.. called lg and they told me the same thing. Don't know if its worth wasting money on shipping just to find out they charge more for repair.. kind of a risk. Did you ever end up getting it fixed?
Click to expand...
Click to collapse
In US is something like $140...in UK I will let you know on Friday when I receive the quote
That really sucks... Something about these new phones, in particular the ones with the new touch sensor in glass or whatever they call it. The touch response is gone on a crack. I recall my first Droid had two cracks across the entire face and it worked flawlessly... I think I'd rather have that 1mm gap in the display/glass then have to replace it due to a simple crack.
Sent from my Nexus 7 using Tapatalk HD
Ouch that really does suck
Hope you get it fixed pretty soon
knock on wood, i hope i don't drop it, i have butter fingers too, i did let it slip once but i had the usb cable in it still and it only fell like 2 foot on soft wooden floor, if you drop it from your pocket( 4ft >) and it hits hard floor like cement, its a goner i think!
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Damn....sorry to hear that man....
If this is true that its common then make sure you find a complaint and talk to the highest supervisor at sprint to get this reversed if its later found to be a known defect. Worked in the past.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
troyboytn said:
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
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Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
neemot said:
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
SAShady said:
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
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Click to collapse
Them niggaz playin u man. U better tell them straight up.
Sent from my SPH-L720 using xda premium
was just in the international s4 thread and there a bunch of s4 users that have had the same problem.. that sux man.. seems samsung is not owning up to the problem.. guess ill have to be extra extra careful now
It's sickening because you pay so much, and expect there to be at least SOME quality
I'll call Sprint tomorrow and see if I can get the deductible credited after reading about it being a widespread defect, and the fact that the repair tech wouldn't even look at it closely before blaming me
Sent from my SPH-L720 using xda premium
I fear this happening. Especially since the S4 seems to have a fish eye effect when looking at things from the screen off as a reflection
Sent from my SPH-L720 using xda premium
SAShady said:
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
neemot said:
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Corporate. All the repair centers here are corporate stores
Sent from my SPH-L720 using xda premium
mikejones13 said:
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
See that's different, I'd own up to breaking the glass after dropping it, but the amoled UNDER the glass cracked in my pocket
Sent from my SPH-L720 using xda premium
SAShady said:
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
What brand/model case do you have? Now, I'm spooked. I've never cracked a screen. I've had Windows PC phones: the 6600, Mogul, original Touch, Touch Pro, Touch Pro 2, and Treo 700wx. Then Android phones: Hero, OG Evo, and Evo 3D. I've always had them in cases. The Windows phones had pouch cases. The Treo had a silicone case. The Evos both had the Best Buy Platinum cases which are Seidios. Most of them I used without screen protectors. Never a broken or cracked screen.
My S4 has a Casemate case on it. It's a 2 layer case: silicone with polycarbonate shell. I also have a 3M anti-glare screen protector on it. I wonder if this is enough? I often put my S4 in my jeans pocket, though sometimes I put it case and all into a sort of pouch in my purse if I don't have a pocket in my slacks or skirt.
Those of you that have had S IIIs and Note IIs, were there any defects with those screens? Thanks.
I've never had a phone do this and I've had pretty much every generation of touch screen device starting from the mogul, and I've NEVER had this happen. Sure I've shattered the glass on a few, but that was from severe drops. I have a clear plastic/rubber case and HD screen protector. The only activity I was doing was squatting up and down cutting appliance boxes open. I didn't hit against anything. The AMOLED should not break beneath the glass, even if the phone were to be flexed from being in your pocket.
Sent from my SPH-L720 using xda premium
I'm glad I ran across this thread good info
I love the 90s good times
I honestly don't think the screens are breaking from just sitting nicely in pockets and purses. Over flexing in pockets makes sense. Its a big long wide thin phone. But its not just breaking for no reason. Just not buying it sorry.
This was discussed before about edge to edge displays on big phones. Maybe some sort of cushions can be used to reduce this effect if its is truly the cause.
A corporate repair store is suppose to replace the screen. In my experience I've seen some corp repair stores are just bad and say no we can't but then I've called sprint and gotten supervisors on the phone and handed the phone to a store manager and all of a sudden the story changes and its then repaired.
Side note... I do not see a fisheye effect on my screen or girlfriends Verizon phone. Maybe the ones that do have a issue and are prone to breaking easier? Idk.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
I've owned 8+ large screen touch phones, that have been dropped, bumped, flexed, etc WITHOUT a case that haven't broken. Now this one in a case, never dropped, never hit, or bumped, suddenly the lcd cracks under the glass? Yeah, call me crazy, but that shouldn't happen. Especially on a flagship $650 device.
And to further explain the damage the crack was vertical about a half inch, right along the power button under the white frame. There is no physical damage, no dings, scratches, NOTHING to the phone.
Sent from my SPH-L720 using xda premium
I got my One just last Tuesday. I have been keeping it safe all the time but today while I was sunbathing I fell asleep for just 2 seconds and phone slipped out of my hand and fell from about 15-20cm on pebbles. I was hoping that screen will be fine but I have noticed a small square with about 4 tiny scratches right next to each other. They are very light but noticeable. It looks like I have a piece of dust on it but it's a scratch
Since I got the phone last Tuesday, do you think I'll be able to get a replacement?
It's ridiculous that screens from 2013 still scratch dead easily, I've dropped my One X numerous times and screen is in perfect condition looking brand new. Same with Desire HD...
Could it be possibly faulty?
BTW: It didn't fall directly on pebbles, it slid from a sunbathing chair and fell on pebbles so it really fell from only about 5-10cm. I am gutted
Pebbles/stones/sand contain quartz, a pretty darned hard mineral. Gorilla Glass is rated a 5-6H hardness, while quartz is 7H. It will scratch your screen every time.
Ah, I might give T-Mobile a call and see if I can get it replaced.
H-Streety said:
Ah, I might give T-Mobile a call and see if I can get it replaced.
Click to expand...
Click to collapse
On what grounds? Accidental damage is not covered unless you buy insurance.
BenPope said:
On what grounds? Accidental damage is not covered unless you buy insurance.
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Click to collapse
I'll just try my luck to see because they have 2 weeks return warranty or something like that. I'll show them the scratch and see if they can actually do anything about it. If not then I'll have to live with it.
H-Streety said:
I'll just try my luck to see because they have 2 weeks return warranty or something like that. I'll show them the scratch and see if they can actually do anything about it. If not then I'll have to live with it.
Click to expand...
Click to collapse
People like you annoy me. You damaged your phone, not the reseller nor the manufacturer in any way.
YOU fck up, and then blame the phone? lol jesus christ.
leighaus said:
People like you annoy me. You damaged your phone, not the reseller nor the manufacturer in any way.
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Click to collapse
No need to be harsh, I have been having several issues with it anyway including 3 or 4 dead pixels with which I was fine. I agree that it was my fault but since the device hasn't been in a perfect condition anyway it's better if it goes.
Thankfully they have this 14 days warranty which covers accidental damage as well so I should be getting a new handset later this week or early next week.
If you're still under the 14 day return just return it. Then buy a screen protector
Sent from my HTC One using xda app-developers app
ArmedandDangerous said:
Pebbles/stones/sand contain quartz, a pretty darned hard mineral. Gorilla Glass is rated a 5-6H hardness, while quartz is 7H. It will scratch your screen every time.
Click to expand...
Click to collapse
thanks for that info i didnt know that
Mine scratched after 2 days which was my fault however when I got mine the tmobile worker was very reckless with mine and she messed up the SIM ejector and sold me a refurbished one, so when I went for the exchange I was told about the 50 dollar restock fee but didn't have to pay (maybe because of the way the worker handled my first device) oh and proof she messed up the SIM ejector was he couldn't get my SIM card out for me! Lol so he activated the one in the box
Sent from my HTC One using Tapatalk 2
ridearoundsolo said:
Mine scratched after 2 days which was my fault however when I got mine the tmobile worker was very reckless with mine and she messed up the SIM ejector and sold me a refurbished one, so when I went for the exchange I was told about the 50 dollar restock fee but didn't have to pay (maybe because of the way the worker handled my first device) oh and proof she messed up the SIM ejector was he couldn't get my SIM card out for me! Lol so he activated the one in the box
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Good stuff I have already ordered a new case and screen protector so I am prepared when the new one comes later this week. I gave them a ring again and guy from T-Mobile was extremely nice and he told me that I am paying £5 a month for for insurance anyway which I didn't even know since I get first 3 months free but because it happened between those 14 days he would have replaced it anyway.
I've been in touch with HTC and they said that every retailer has to take your old handset back within 28 days even if it's not faulty which is a good thing to know as T-Mobile said they only have 14 days.
So far my second one is good, every here and there I hear a crackle in speaker for brief moment and top front plate is a little separated but just very very slightly but it's better than that horizontal scratch I made which was deep and the jacked up SIM ejector refurbished one I had before
Sent from my HTC One using Tapatalk 2
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but this wasn't an epic slip, I guess there's a magic spot you dont want to hit if this thing falls but if its that easy I think alot of people are going to be doing the same.
Maybe someone at support is having a good day, doubtful. I can;t buy another one tho if it breaks so easily. I've never actually cracked a screen before.
it looks like a tall iphone now
FML
pootown said:
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but this wasn't an epic slip, I guess there's a magic spot you dont want to hit if this thing falls but if its that easy I think alot of people are going to be doing the same.
Maybe someone at support is having a good day, doubtful. I can;t buy another one tho if it breaks so easily. I've never actually cracked a screen before.
it looks like a tall iphone now
FML
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Click to collapse
my condolences. I know how it feels. I got mine today but my case is coming in next week. crossing my fingers to keep the damn thing safe till then
pootown said:
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but ...
Click to expand...
Click to collapse
I'll just stop you there. It's a smartphone. Without a case, if dropped, it will break. Period. I'm sorry for your situation but this is why cases are so widely used.
kaywalker23 said:
my condolences. I know how it feels. I got mine today but my case is coming in next week. crossing my fingers to keep the damn thing safe till then
Click to expand...
Click to collapse
i have dropped my GS3 face down while riding a bicycle and it's fine. Then probably 20 times in a similar instance to just now all i have on that are some some scraches.
Trying to get in touch with LG see what they charge for screen replacement, a post on the LG G2 forum says $105 plys shipping.
pootown said:
i have dropped my GS3 face down while riding a bicycle and it's fine. Then probably 20 times in a similar instance to just now all i have on that are some some scraches.
Trying to get in touch with LG see what they charge for screen replacement, a post on the LG G2 forum says $105 plys shipping.
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If that's accurate that isn't too bad! I know when I cracked my Galaxy Nexus screen last year I just called Google and they sent me a new phone, charged me the full price of the phone, then when I returned my broken one they refunded all but $100. It was a damn good deal in my opinion. You might want to give that a try instead of dealing with LG.
No one to blame but yourself. That sucks though.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Ive only dropped one phone in my life time, htc one x, and the first fall equaled shattered screen =(
I have done the same to gs3, nexus 4, HTC one (yes I am clumsy) they are all as brittle as each other. I just make sure I have insurance!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Ouch. I cracked my Nexus 4 screen 3 times. Sent it o LG every time lol. The last time I sent it, they actually just fixed it for me for free, which was really nice of them.
Anyways, if it really no a $105, this isn't bad. It was around $150 to fix the N4 each time I cracked. The digitizer was literally right on the glass in the Nexus 4, so even the smallest chip could render the entire screen unusable. As was what happened to me.
Nexus 5 has Gorilla Glass 3. I really hope that makes a difference.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Gorilla glass prevents scratching, not cracking.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I usually run totally naked. I love the feel it. With anything on it just seems as if it is not necessary.
On that note, i have never dropped my phone.
sn0warmy said:
If that's accurate that isn't too bad! I know when I cracked my Galaxy Nexus screen last year I just called Google and they sent me a new phone, charged me the full price of the phone, then when I returned my broken one they refunded all but $100. It was a damn good deal in my opinion. You might want to give that a try instead of dealing with LG.
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I got google Nexus support on the phone and went the "come on do me a solid bro" route. The guy at google put me on the phone so I guess he asked someone, but he said he couldn't do anything. I'm on with LG now to find out the price. Maybe try google later and will get lucky.
LG says $40 - $100 depending on extent of damage. LG tech said the digitizer is attached to the screen and very hard to separate. But total turnaround time is 5-7 business days, from time they receive the phone, evaluate repair charges, confirm cost with me and do the work. That's impressive. I could probs sell the thing broken to some of the impatient fanboy nut jobs out there.
Had the nexus 4 for almost a year and dropped it a dozen times from various heights (even shoulder height, and 6' tall) and not crack. Then two weeks ago it fell off my chair about one foot and cracked the bottom of my screen and rendered part of it unresponsive. So it just depends on how it falls. It could fall a hundred times or just once.
Sent from my Nexus 5 using Tapatalk
picture?
Oof, that's too bad! I'm trying very hard to baby mine so far, will be ordering a tempered glass screen protector and a case some time this week. I think the glass screen protector will be enough to prevent a cracked actual screen, so the case is just for situations where I'd want some extra protection (say, hiking, or going to a state fair, etc.). I used a tempered glass screen protector on my Galaxy Nexus for a long time, and it saved my actual screen twice (screen protector cracks, real screen underneath was fine). Best $30 I will ever spend on phone accessories.
Pic or it didn't happen.
I shattered the screen of an iPhone 4S that I dropped down a flight of stairs (on accident?) and ran over an EVO 4G with my car when it slipped out of my pocket getting in. In both incidents neither phone was in a case, and in both I absolutely was to blame. You stay calm and carry on, as the kids say.
UKWill03 said:
Pic or it didn't happen.
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you got me, im making this all up.
pootown said:
you got me, im making this all up.
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You can tell his screen is cracked because his shift key doesn't work anymore.
The plastic they used on Nexus 5 is very very soft. I mean the bezel cannot provide any protection to the screen when it falls on the sides.