Three days ago the voice-guidance stopped working, after almost a year of flawless operation. I opened a ticket with the ALK support and posted the problem at their forum. They proposed the re-installation solution but did not work.
Below are the dialogues with the support team.
Any help would be greatly appreciated.
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user voice guide stopped working
As of yesterday the voice guide just says the first syllable and stops. The rest is running ok, just the voice. I changed voice, deactivated it, restarted the phone but nothing works."
support I would suggest reinstalling CoPilot by following these steps:
1) Uninstall CoPilot in SETTINGS > APPLICATIONS > COPILOT.
2) Delete the "com.alk.copilot" folder located on the storage card
3) Clear the cache in your device: go to SETTINGS > APPLICATIONS/MANAGE APPLICATIONS > select PLAY STORE APP > tap "Clear Cache" and "Clear Data"
4) Do a soft reset of your device (off/on)
5) Download CoPilot from Google Play (you will not be charged for this as long as you are logged into your Google Account)
6) Launch CoPilot and activate with your existing CoPilot ID and password
Please note as well that you will need to do a "Cloud Backup" (in MY COPILOT) before reinstalling in order to save your favourites and recent destinations.
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user I uninstalled the app according to instructions, but the problem remains.
In test mode it sounds fine, but in real guidance not. I can just hear the first syllable of the voice.
support The fact that you are just hearing the first syllable could be due to the fact that your device is low on memory. In that case I would suggest powering off your phone and turning it back on again. Clearing some memory could also help.
If you are still experiencing difficulties with voice guidance could you please indicate the following:
1) Have you correctly deleted the "com.alk.copilot" folder when reinstalling CoPilot?
2) Are you using a bluetooth receiver, external speakers or any external device with your phone?
3) Have you correctly downloaded a text-to-speech voice in SETTINGS > LANGUAGE AND VOICE?
4) Which voices have you tried using? CoPilot voices, Android voices?
Additionally could you indicate if you have done any recent changes to your phone recently? A ROM update perhaps?
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user 23/01/2013. Reinstalled app for third time. Unfortunately now it is not working neither in test mode. It just spells a "Ti" sound and stops.
Regarding the questions:
1.Additionally could you indicate if you have done any recent changes to your phone recently? A ROM update perhaps?
-Phone is running original android 2.1. Since Oct2012 the phone is rooted, for installing Mobilego and get rid off sony preintalled apps, facebook, some games etc. No weird software outside MARKET has never been installed.
Lately I bought a mobile internet subscription and have been using the Operamini and Copilot together and both apps crashed sometimes.
2.The fact that you are just hearing the first syllable could be due to the fact that your device is low on memory.
-Memory status : RAM 49free/176total, Internal 58free/212total, SD 886free/1800total
3. Have you correctly deleted the "com.alk.copilot" folder when reinstalling Copilot?
-Did this through File manager, I think correctly, select and delete.
4.Are you using a Bluetooth receiver, external speakers or any external device with your phone?
-I am using hands-free speaker, and it works fine with FM radio, tune-in, music player, YouTube, video player, skype etc.
5.Have you correctly downloaded a text-to-speech voice in SETTINGS > LANGUAGE AND VOICE?
-I think so. Like the first time one year ago. How could I do it wrong?
6.Which voices have you tried using? Copilot voices, Android voices?
-I tried default TTS voice and the downloadable also.
-just checked that the ANDROID text-to-speech feature is working
support expected....
Did you follow the steps as described?
Especially the "wipe cache" part may be the solution to your problem.
Did this happened after an update?
I see you are using 2.1 so the app may is not compatible any more. In any cases why don't you try an older version that worked well?
Sent from my X8 using xda premium
I did all the steps . Twice.
It was not after an update. Those days I had overloaded the device with many apps running simultaneously, and Copilot crashed sometimes.
ALK ask me to send over some system files to examine.
stamatis said:
...............
. In any cases why don't you try an older version that worked well?
Click to expand...
Click to collapse
I asked ALK to send me an older version, and they answered that they DO NOT have any older version available
in the meantime thay had already released an update which does not play voice sounds also.
>Subject
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>CoPilot Premium - Android - TTS - voice guide stopped working
>Discussion Thread
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>Customer By Email (George Nikolaidis) - 05/03/2013 05.59 PM
>could you send an older version, just to give it a last try?
>
>Response Via Email(Sebastien) - 06/03/2013 05.00 AM
>Dear Mr Nikolaidis,
>Unfortunately we do not have any older version to provide you with. However, a newer version of CoPilot has been released yesterday (version >9.4.0.174) so I would suggest trying to downloading this version update from Google Play.
>Regards,
>Sebastien
>CoPilot Technical Support
Probably Memory Related
Based on my experiences with Copilot and voice-guidance, it does indeed sound like a low memory issue.
Voice guidance was working fine for me. All of a sudden, it sounded stuttering badly (or not speaking at all). Turns out that I'd installed one too many memory hungry resident programs. Android must have considered voice to be "low on the totem pole" and started killing it when memory got too tight.
My solution was two fold: I uninstalled unneeded programs and installed the V6 Supercharger script. When I need voice guidance, I use the "Super unleaded" settings to allocate enough memory. Voila...perfect voice guidance once again.
Related
I rooted my phone for the first time this weekend and loaded Cyanogen MOD. Everything is working GREAT, except for one issue with Locale. When I go in to setup a a new situation it won't let me add a location condition. I hit the "Add Condition" button, hit Location, and all it does is go to a black screen for a second or two and then takes me back to the "edit situation" screen. After I hit location it looks like it's trying to load the normal location select screen but can't for some reason. Anyone ever see this or have any ideas why it might be doing that? Any help would be greatly appreciated.
The app has worked flawlessly for me and I have always had root but I think the latest update made this feature not work which is unfortunate.
I installed the 4.0.2 Cyanogen ROM yesterday and setup a new location in Locale as recently as an hour ago. Do try an uninstall and reinstall of locale and make sure you're running the latest version of Google Maps.
I already tried un/reinstall of Locale to no avail. I just tried un/reinstalling Google Maps as well, but that didn't work either.
Any other ideas?
Try opening google maps and finding your location in there first. I did that and it magically started working again.
So, nothing I tried worked (even opening google maps first). I started to get more suspicious when I noticed a few other map-enabled apps would work as well (mymaps editor, weatherbug, etc). So I decided there must either be something wrong with the version of the ROM I loaded or something else I had done messed up something with the maps. Loaded the latest version of cyanogen and now it works great. Go figure.
Thanks for all the suggestions anyway.
According to the developers website they know about the issue and its being blamed on people with rooted phones. Their solution is to go back to an OEM build of Android which is total bull**** so I sent them an email letting them know.
"Why can't I open Locations after the latest update?
This happens frequently on rooted phones, phones running unofficial installations of Android, or phones modified in some non-standard way (e.g. running apps off of the SD card). Try restoring your phone to an officially supported version of Android."
http://www.twofortyfouram.com/support.html
Locations doesn't work on hacked phones, because the Android on these phones has a problem loading the Google Maps libraries. This is NOT a bug in Locale, and there is no code change in Locale that would fix the issue.
In order to investigate this issue, I've taken these steps:
1. Contact Google: Initially, this appeared to be a bug in Android. Google investigated and found that only hacked phones had problems, at which point they considered the issue closed.
2. Contact Steve Kondik (e.g. Cyanogen): He is looking into issue, but I haven't heard anything further from him.
At this point, there's just nothing else I can do. I can only suggest reverting to an official version of Android.
- Carter
Hello,
I am using a Nexus One with Cyanogen 6 RC3 on it. I have also flashed the google apps addon pack in order to have those apps.
My problem is the following; Two days ago I was able to use google maps navigation without problem. However now, anytime I use two addresses in Canada (where I live) for "Get Directions", the "Navigate" link never pops up. However the Navigate link is available when I use two US addresses. This is especially weird because if I access the Navigation app directly from my app drawer, I am able to use navigation between canadian addresses.
Just 2 days ago I was able to use navigation from within google maps and suddenly I am no longer able to. People have said to re-install google maps but I cannot seem to uninstall the maps application. Should I reflash the google apps pack?
Further, I apparently had auto updating enabled for maps but am unaware of any update that was applied.
Any help to be able to use the Navigation from within google maps within Canada would be greatly appreciated. I hope it is clear what my problem is, if you need more clarification please ask
Im not sure what the rule is about first replying to your own thread however I do have an update.
I re-flashed the latest google apps pack found here xttp://mirror.kanged.net/gapps/
The pack was the same one that I originally flashed however it seems after flashing now I have navigation functionality from within Google maps again. I am happy to have my problem resolved currently but I am curious as to why my Navigation functionality disappeared in the first place.
Hopefully someone knows or can explain what happened so I can prevent this kind of issue in the future. Thank again for all your time
you can try flashing RC2 back, couse many people are facing this issue!
I'm still experiencing this issue. I switched to Enom's rom to see if it fixed it but nope. My Google maps navigate link is sometimes available and then just doesn't show up other times. I am able to use the navigate app. I tried uninstalling maps with titanium backup and redoenloading it from the market, but I still have the problem with navigate.
Before the flaming, I have read and searched many threads before posting.
Reading over the manual:
1. Can you select / Install google maps instead of bing maps like on HD2?
2. If not on Bing maps, does your location auto move as you move, similar to GPS?
3. Never used Zune, does it allow you to sync contacts? not important just interesting to know.
4. For those who have synced to google calendar, is it smooth and fully function? or have you noticed issues?
5. Reading about SRS, many say you have to install an app, according to manual, its in the HTC hub section already installed? which one do we use?
6. Not sure where but I read that future updates will be done auto and not force your phone to be reset to factory default like we currently do with HD2, can this be confirmed? any one know ?
I hate doing updates on HD2, having to re-sync and recreate email accounts and settings, if they do updates without having to reset to factory, such as the new Droid OS does, would be a very easy way to function.
Thank you in advance.
rysky007 said:
Before the flaming, I have read and searched many threads before posting.
Reading over the manual:
1. Can you select / Install google maps instead of bing maps like on HD2?
2. If not on Bing maps, does your location auto move as you move, similar to GPS?
3. Never used Zune, does it allow you to sync contacts? not important just interesting to know.
4. For those who have synced to google calendar, is it smooth and fully function? or have you noticed issues?
5. Reading about SRS, many say you have to install an app, according to manual, its in the HTC hub section already installed? which one do we use?
6. Not sure where but I read that future updates will be done auto and not force your phone to be reset to factory default like we currently do with HD2, can this be confirmed? any one know ?
I hate doing updates on HD2, having to re-sync and recreate email accounts and settings, if they do updates without having to reset to factory, such as the new Droid OS does, would be a very easy way to function.
Thank you in advance.
Click to expand...
Click to collapse
1. Currently, only Bing maps is available on the phone, as all primary mapping services also only use Bing (so far). I have yet to come across any apps that use Google Maps, yet.
2. If an application uses the GPS regardless of whether it is using Bing, or Google, or neither, it works the same way where it tracks your location... hence the point of GPS.
3. Zune is for syncing media only at this point. It does not sync your Outlook/Windows/desktop contacts, and currently there is no 'official' way of doing this. Windows Phone 7 relies heavily on the cloud and Exchange server services (Windows Live, Gmail, etc.)
4. Using Google Calendar on the phone is rather simple and straightforward, aside from the limitation that Windows Phone 7 can only currently see your primary calendar only.
5. The SRS and Dolby sound enhancements are HTC-device specific only. You would download the application from the HTC Hub on the Marketplace, which you can only see if you are browsing the Marketplace on an HTC device.
6. Updates are pushed by Microsoft, and not necessarily the carrier (but certainly possible). You are correct that they work more as patches to the system rather than requiring full system re-installs.
I should add that, having been through the hard-reset process recently, getting the phone back to how I had it was fairly straight forward, although there were a couple of time-consuming things:
- set up APN (not needed if you're using an operator-locked phone with the operator's SIM)
- set up WiFi
- Enter Windows Live login details
- Enter Gmail login details
- Enter Facebook details
- Link Gmail contacts with Facebook ones -- most are done for you, but I had about 15 I had to manually link out of 250 contacts.
- Redownload apps. Apparently if you get the apps via Zune Desktop, this happens for you when you resync, but if you've bought/downloaded them via Marketplace, you have to manually redownload.
The bold steps were the time consuming ones. I also lost all saved games, which is frustrating.
Guys thank you for the great and fast responses.
Still a bit confused on the SRS, so is it an app that comes with the phone already? or one we need to get from Market Place?
Also forgot one main question I wanted to ask...
Does WP7 have or need Task Killer?
I know on Droid u have to dl the app,
WM6 came with it
Wm7? dont see any were in manual, do I assume that this new OS actually shuts things down when u close them like it should?
Thanks.
WP7 puts apps to sleep effectively - I can't remember the term they use off hand, but when you navigate away, if the app doesn't ask you if you want to exit, then it will save the state - dehydrated I think is the term! - so it's no longer running in the background. Then when you go back to it, it's rehydrated.
So no task killer.
rob_p said:
WP7 puts apps to sleep effectively - I can't remember the term they use off hand, but when you navigate away, if the app doesn't ask you if you want to exit, then it will save the state - dehydrated I think is the term! - so it's no longer running in the background. Then when you go back to it, it's rehydrated.
So no task killer.
Click to expand...
Click to collapse
Not bad, glad to see them follow nokias foot steps on this one.
I hated having task killer but then again its nice to see what is running in back round and bring up a app or process via that as well.
double edge sword i guess
rysky007 said:
Guys thank you for the great and fast responses.
Still a bit confused on the SRS, so is it an app that comes with the phone already? or one we need to get from Market Place?
Thanks.
Click to expand...
Click to collapse
The app does not come with the phone. The phones do come with HTC Hub though, and through that application, you can view all the other HTC apps, including the Sound Enhancer one, and download it through there. It is also available through the Marketplace (HTC Hub just basically links you to the Marketplace for its downloads).
I had to use my company iPhone today because I can't seem to get ANY navigation program for my Samsung Galaxy Camera to work.
- Native Google Maps/Navigation says there is no network connection even though I can go in Chrome on the device and connect and find things (but no step-by-step) using maps.google.com and Gmail and other network programs from Google and others work fine. Since the Galaxy Camera supports a SIM card but I never use it (I carry a WiFi dongle/MiFi) I'm wondering if it is trying to get on AT&T even though the WiFi is active?
- Tried CoPilot GPS, and it insisted on first installing their offline maps that are 13 Gigs. Wouldn't let me set it up to use my SD card, and wouldn't let me use without installing maps first
- Tried MapFactor Navigation and the free version won't let you enter a street address. You can give country, then state, then street, but unless you can find a cross street it knows about, you get directions that are "in the area". Paid version supposedly supports the usual address search, but who wants to pay to find out if it really does?
Anything that I can do to get Google Maps to work right or some other program that will work if I always have WiFi?
After a couple hours of Google Fu, I discovered the issue was with the latest version of the Maps application. When Google removed Latitude it also messes with the setting for whether to report location or not, and gets confused.
To fix this you have to go into Application Manager, go to Maps, choose "Uninstall Updates". Then go to the Play Store and choose to update. When it finishes the update and you see the button in the store change to "Open" make SURE to open the application from there. That will then give you the chance to accept the new terms of service, and to select the proper location reporting setting.
After that it works properly. Supposedly several folks with other Galaxy products and the latest Nexus products encountered the same issue.
Hi All,
Since my P9 got upgraded to EMUI5/Android 7 I am experiencing problems with Google Play.
-When on Wifi aeverything works perfectly BUT
- When on mobile network, GooglePlay Market can search, display results, pictures and etc but does not download anything, either new apps or updates to existing. It's just stuck in "Donwloading" but there is no progress, and the speed shown in my P9 status bar is 0B/s.
- All the other applications work on Mobile Network with no problems, i.e. I can browse, and etc.
Here's what I tried so far:
- Made sure both the Market and corresponding Service are given full trust + all permissions are granted,
- Both Market and its service have full data access (i.e. Mobile 4G and usual, WLAN, Roaming),
- Cleared all cash and data for both Market and its service,
- Removed my account, restarted the phone, re-added the account.
- Enabled data plan with stellar limit, added Market to exclusion from the plan, removed data plan (i.e. unlimited data).
- Checked permissions and access log to see if anything asked for something that was denied. Nothing.
- Contacted Huawei Support, heard I need to do steps above. Did them all again.
- Found on the internet some ideas about some settings that need to be changes in "Downloads" app to allow big files. But my downloads app doe snot have such setting.
- Found out that there should be some "Download Manager" app, found it in Service list, but there's no app with that name so I can't really open it.
Nothing works. That Market just wouldn't work on Mobile. It does not ask for anyhting, does not complain. Just gets stuck in "downloading" and does nothing, but on WiFi it works perfectly.
Please help!
PS. Everything worked before upgrade to EMUI5/Droid 7.
Phone info: Chineese bought P9-AL00, set to English language, All google apps downloaded and installed via the HiApp and then the Market. Upgrade to EMUI5/Droid7 was legit OTA upgrade (not some custom flash).
I experienced kinda the same problem. Go to Settings > Mobile data > Networked apps > System apps. Is Download Manager checked or unchecked? I had unchecked this by a mistake and it wouldnt let me download apps from Google Play store (stuck on downloading). Now that the checkmark is there i have no problems.
Nope, everything is OK there.
BTW, I got reply from Huawei Support. They say they don't know what the problem is and that I should talk to the vendor of Google Play. Very helpful.
Update: tried Factory reset. Installed Google Play from HiApp onto freshely rested P9 - same thing, n downloads from Mobile network.