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Phone suddenly acting up need some help

I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.

whoisthisis said:
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
select recovery by holding the vol buttons and power on boot just like fastboot. press vol - for recovery. when u see dead droid hit both vol up and vol down and theres the recovery

Thanks, I was finally able to get into recovery. Wiped data and did a factory reset which again got stuck at the logo screen. Went back into fastboot and ran RSDlite again to flash the stock ROM which gets me to the "Welcome to Droid4" screen where it says "touch the android to start" but the touchscreen is unresponsive. Starting to think there is something physically wrong with the phone....

send it to motorola, I've heard their customer support is pretty good. but if you voided your warranty by rooting/flashing other roms, I've heard bricking the phone and sending it in works to get a new one too

The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....

whoisthisis said:
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
Click to expand...
Click to collapse
So it has been a couple days now and the phone works totally fine. It looks like the problem was that by removing whatever bloatware that I did, the phone's OS got borked when VZW pushed an update of some kind. Flashing the stock ROM without doing a factory wipe would temporarily solve the problem but eventually the update would get pushed again and the whole thing would lock up again. The factory wipe + reinstall seems to have been the solution to the problem.

[Q] Stuck on boot animation after flashing Stock ROM

Alright, here's the story. I needed to unlock my phone, so I looked up a few guides. I found one that I like and was checking to see if the ROM I had installed would allow me to enter in my unlock code after I got it, unfortunately it wouldn't. So I decided to flash the stock ROM for my phone. Odin did it's job, and everything seemed to go alright, but after Odin finished up, the phone still remained in the boot screen. I let it sit for a while, and it continued on for about half an hour. I restarted it, went to go do some things. I came back hoping that my problem would be solved, but nope, still a looping boot animation. Has anyone else had this problem, or have some idea on how I might work around this?
TLR; Phone is stuck on boot animation after flashing Stock ROM.

skribel said:
Alright, here's the story. I needed to unlock my phone, so I looked up a few guides. I found one that I like and was checking to see if the ROM I had installed would allow me to enter in my unlock code after I got it, unfortunately it wouldn't. So I decided to flash the stock ROM for my phone. Odin did it's job, and everything seemed to go alright, but after Odin finished up, the phone still remained in the boot screen. I let it sit for a while, and it continued on for about half an hour. I restarted it, went to go do some things. I came back hoping that my problem would be solved, but nope, still a looping boot animation. Has anyone else had this problem, or have some idea on how I might work around this?
TLR; Phone is stuck on boot animation after flashing Stock ROM.
Click to expand...
Click to collapse
Enter recovery and wipe data
Sent from my Sony Tablet S using xda app-developers app

[B]thats the hardest brick man[/B]
happened to me while doing something stupid to my kernel... believe me it is impossible to fix.
i took it to my ISP they said its liquid damage but it wasnt i knew... they said BER(beyond economic repair)
so i took it to samsung and collected it after 10-15 days. from the looks of things they changed my motherboard.
you can return it even if warranty is void(they cannot tell if its void or not)
mine only blinked when i tried recovery,download or charge and showed logo when i turn on only.

Hi There,
You will need to enter the Recovery Mode and Have a Factory Reset and Wipe Dalvik cache. If the device doesnt enter recovery you can force it to do so using JIGG or Heidmall. After wiping if still no progress. You should check whether you have flashed the correct stock rom according to your Country.

[notice] please read!!!

They say once your device is turning on, its not a hard brick, well explain this. My motorola Nexus 6 won't boot, when I try to power it on, it shows the Google logo then shuts off immediately. When I plug in the charger from a complete power off, the white battery sign keeps flashing, it shows for 1 second then shuts off then repeats the cycle of showing the battery sign then shutting off. It boots into bootloader/fastboot mode fine, and I have tried flashing the factory image, forced flash each partition individually, YES ALL OF THEM, YES I HAVE THE LATEST SDK YES THE LATEST FASTBOOT AND ADB, YES I CHECKED THE MD5 OF THE FILES, YES I USED DIFFERENT CABLES PORTS AND COMPUTERS. it flashes fine in terminal all the files go through with result ''OKAY'' but it still shuts off immediately while showing the first google logo after i reboot. It won't even boot into stock recovery after the flash, it just shuts off after the google logo. i tried with costum revovery same result. i tried 5.0 LRX210 and 5.1 LRX22C. This isn't my first nexus, in know that flashing factory image should fix 99% of issues, ive been flashing phones and rooting for years and i know that nexus devices are somewhat impossible to hardbrick. i made sure to exhaust every option i knew of before posting here, Ive tried the toolkit and its options countless times ive had many sleepless nights now over this. Please help.
P.S I didn't purchase officially from google or Motorola, I bought it for $580 from a guy who claimed he bricked it trying to install a font pack ''iFont'' so I figured let me buy it and restore factory image, easy win. Didn't work. He said he rooted it, installed custom recovery and euphoria os rom. Then he installed the fontpack, it told him to reboot to apply changes, and when he rebooted it wouldn't boot past google screen after that. not even to the boot animation, It just shuts off. When its off and u plug in the charger it does the same thing, you just keep seeing the charging symbol over and over because its constantly rebooting. Its a T-Mobile Nexus 6 BTW, model number XT1103. I am now looking at a motherboard for the nexus 6 on ebay which is $300, as this is the only thing i see left to do. Please any help would be appreciated. I can promise a hefty $$$ reward for any individual that helps me recover it to a working state.

I think they say as long as you can get to the BOOTLOADER it's not a hard brick. But as far as the issue itself, I have no idea. You said you flashed the factory images and it still didn't help?

U manually flashed the images correct? Any errors when flashing? Are you using the flash all bat script or flashing each file separate?
Sent from my Nexus 6 using Tapatalk

Its all BS, there's not really such a thing as a soft. A Brick is a Brick. If your phone is bricked, the only fix is to send it for repair so the manufacturer can fix it. If it can be fixed without doing that, its not a brick.

rootSU said:
Its all BS, there's not really such a thing as a soft. A Brick is a Brick. If your phone is bricked, the only fix is to send it for repair so the manufacturer can fix it. If it can be fixed without doing that, its not a brick.
Click to expand...
Click to collapse
I've heard it called a "sponge" I like that lol

shard111 said:
I think they say as long as you can get to the BOOTLOADER it's not a hard brick. But as far as the issue itself, I have no idea. You said you flashed the factory images and it still didn't help?
Click to expand...
Click to collapse
coldconfession13 said:
U manually flashed the images correct? Any errors when flashing? Are you using the flash all bat script or flashing each file separate?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
rootSU said:
Its all BS, there's not really such a thing as a soft. A Brick is a Brick. If your phone is bricked, the only fix is to send it for repair so the manufacturer can fix it. If it can be fixed without doing that, its not a brick.
Click to expand...
Click to collapse
i flashed each file separately yes no errors when flashing everything went through okay but still wont pass google screen

If it can stay connected while flashing. Does it reboot when connected like charging and stay in bootloop?
Sent from my Nexus 6 using Tapatalk

coldconfession13 said:
If it can stay connected while flashing. Does it reboot when connected like charging and stay in bootloop?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
no.
but after flashing the factory img, you might have to wipe data for it to boot.

jeromechrome1 said:
They say once your device is turning on, its not a hard brick, well explain this. My motorola Nexus 6 won't boot, when I try to power it on, it shows the Google logo then shuts off immediately. When I plug in the charger from a complete power off, the white battery sign keeps flashing, it shows for 1 second then shuts off then repeats the cycle of showing the battery sign then shutting off. It boots into bootloader/fastboot mode fine, and I have tried flashing the factory image, forced flash each partition individually, YES ALL OF THEM, YES I HAVE THE LATEST SDK YES THE LATEST FASTBOOT AND ADB, YES I CHECKED THE MD5 OF THE FILES, YES I USED DIFFERENT CABLES PORTS AND COMPUTERS. it flashes fine in terminal all the files go through with result ''OKAY'' but it still shuts off immediately while showing the first google logo after i reboot. It won't even boot into stock recovery after the flash, it just shuts off after the google logo. i tried with costum revovery same result. i tried 5.0 LRX210 and 5.1 LRX22C. This isn't my first nexus, in know that flashing factory image should fix 99% of issues, ive been flashing phones and rooting for years and i know that nexus devices are somewhat impossible to hardbrick. i made sure to exhaust every option i knew of before posting here, Ive tried the toolkit and its options countless times ive had many sleepless nights now over this. Please help.
Click to expand...
Click to collapse
NONE of this suggests that your phone is a brick. In fact, it all proves that it is NOT a brick.
*which is not to say that it isn't BROKEN.
"i tried with costum revovery same result. i tried 5.0 LRX210 and 5.1 LRX22C"
Let me ask you this; did it reboot when you booted into a custom recovery? If custom recovery worked, then it seems like the unit can still be saved.
BTW: LRX22C is also 5.0. Specifically, 5.0.1. 5.1 is not available yet.
So a little bit of clarifications first;
HAVE you tried to perform a factory wipe (via recovery) or otherwise FORMAT (not "fastboot erase") the data and cache partitions? No part of your message mentions formatting the data or cache partitions. If the init is unable to manipulate/mount a possibly corrupt data or cache partition (or possibly some other partitions as well), then it WILL REBOOT.
In addition, some logs of the reboot could be useful if you are able to obtain any. A somewhat modified boot image can enable adb and kernel logging at a point from before the reboot occurs.
P.S I didn't purchase officially from google or Motorola, I bought it for $580 from a guy who claimed he bricked it trying to install a font pack ''iFont'' so I figured let me buy it and restore factory image, easy win. Didn't work. He said he rooted it, installed custom recovery and euphoria os rom. Then he installed the fontpack, it told him to reboot to apply changes, and when he rebooted it wouldn't boot past google screen after that. not even to the boot animation, It just shuts off. When its off and u plug in the charger it does the same thing, you just keep seeing the charging symbol over and over because its constantly rebooting. Its a T-Mobile Nexus 6 BTW, model number XT1103. I am now looking at a motherboard for the nexus 6 on ebay which is $300, as this is the only thing i see left to do. Please any help would be appreciated. I can promise a hefty $$$ reward for any individual that helps me recover it to a working state.
Click to expand...
Click to collapse
I don't think you need a new mainboard.
If what he explained to you is correct, then my previous about fixing corrupt data partitions should solve the issue for you.

Agree with the guy above me. Same thing happened to me on my Nexus 9. Manual flashes all successful but could not boot. Booted into recovery and did a factory wipe and all was well. I know this is the nexus 6, but it sounds like corrupted data.

X2 Black screen

Hello,
I did a reboot and now I can't use my phone anymore. I see the Boot animation but after the Boot up, the screen just turns black. I receive notifications and active display is working, also I can start my camera with the twist but I can't take picture because the touchscreen does not respond. On active display or the power off pop up, the touchscreen is working. So I did a cache partition wipe but this hasn't fixed my problem. The strange thing is that after a couple of frustrated reboots, the Boot animation changed to the old animation with the spinning world. I want to reset the phone via recovery but first I need to backup my data. I have very important Data on my phone like whatsapp log or Photos and videos.. I can't connect my phone to the computer because I have a pin... How I can Backup my data and what caused the black screen?

If your bootloader is unlocked you can flash TWRP. TWRP has the ability to decrypt userdata if you have the password. I don't know if it can decrypt the moto x or not, because TWRP only officially support ASOP type encryption, if motorola uses a different technique for encryption it will say the password is wrong. If it works you can browse and backup files from TWRP recovery.
If it says the password is wrong or you don't have the bootloader unlocked, then you are SOL and have lost everything.
In either case doing a factory reset will hopefully fix your issue.
Sent from my XT1095

So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.

rupro327 said:
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
Click to expand...
Click to collapse
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095

same issue today
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...

This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.

AGISCI said:
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
Click to expand...
Click to collapse
I've waited about 30 minutes, in this time my phone just bootet into the recovery by his self. I've contacted Motorola and I'll send my device to repair.
It's a xt1092 with 5.1 RETDE.
I personally think that this issue is caused by the Boot animation update.

swankylaxplayer said:
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
Click to expand...
Click to collapse
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.

JulesJam said:
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
Click to expand...
Click to collapse
Thank you! I don't know how I missed that! Back in business now.

nrsmsn said:
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
Click to expand...
Click to collapse
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.

kunal_07 said:
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
Click to expand...
Click to collapse
Have you tried reflashing the system image from the bootloader?

is that possible without adb? If so, can you tell me how?

kunal_07 said:
is that possible without adb? If so, can you tell me how?
Click to expand...
Click to collapse
You still do everything through terminal. You have to cd to your folder that has adb and fastboot enclosed, usually platform-tools. Instead of starting each command with "adb", you'll start with "fastboot" and you'll be flashing these while your phone is at the fastboot screen.
The full image files are in the forums, and all the commands you'll need, in order, are posted in this thread earlier

I have found that some time the fastboot from Moto wouldn't recognize the phone. I, then, use the mfastboot-v2 found somewhere around this forum works great.

Me too faced this problem few days back. Only option left to do was factory reset.
Read below just to go through of what i faced:
( I had gone through bunch of articles for restoring my data but i had a pin lock because of which while connecting to pc it couldnt detect phone.
Other things i tried includes flashing lockscreen bypass zip via stock recovery. There i faced signature verification failed error because i had done it through stock recovery where it doent let u toggle signature verification on/off as in CWM. )
And for those who wants their data back , i found many articles of data recovery after factory reset. But it needed your device to be rooted. All you have to do is after factory reset dont make use of phone and after rooting you can recover your phone by software as EASEUS android recovey, Dr fone android recovery. Thats all .

I am too facing this issue as of last night,, I have the verizon version (complete stock, no root, locked bootloader) and I am not sure how to go about fixing this without losing all my data.. I tried wiping cache but it did nothing.. Can anyone provide some kind of troubleshoot guide please? It would be much appreciated.

A friend of mine is also having the same issue.
I tried the 5.0 image and it won't flash.
I'm locked and without root. Is it even possible to flash even the factory images? (And yes, I've tried to go to the Customer Portal for the Moto X and that isn't giving me anything)
Edit: Finally got it to flash the stock image. Didn't help. Factory reset fixed things.

Note: I had this problem and was able to fix it through a factory reset, but I had to do it through minimal adb and fastboot. The bootloader factory reset option didn't work.

I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?

Stock Phone Stuck in Bootloop

Hello everyone!
I have a Pixel 4XL, bought it when the phone was released. Phone is fully stock, not rooted or flashed with any custom ROM, the bootloader is also not unlocked.
I pulled my phone out of my pocket yesterday and it was on the google logo loading screen that you usually see when you boot up the phone. I assumed that it restarted itself because it was too hot (it felt sort of hot to the touch). But the phone never rebooted itself, it was stuck in the booting screen forever.
I then tried various ways to restart the phone, through recovery mode etc. However, I couldn't get my phone to boot back up. I have yet to try factory resetting the phone as I do have some files in the phone I really would like to keep. Is there any other way to resolve this without a full device data wipe/reset?
Thank a lot in advance!!

andchiang said:
Hello everyone!
I have a Pixel 4XL, bought it when the phone was released. Phone is fully stock, not rooted or flashed with any custom ROM, the bootloader is also not unlocked.
I pulled my phone out of my pocket yesterday and it was on the google logo loading screen that you usually see when you boot up the phone. I assumed that it restarted itself because it was too hot (it felt sort of hot to the touch). But the phone never rebooted itself, it was stuck in the booting screen forever.
I then tried various ways to restart the phone, through recovery mode etc. However, I couldn't get my phone to boot back up. I have yet to try factory resetting the phone as I do have some files in the phone I really would like to keep. Is there any other way to resolve this without a full device data wipe/reset?
Thank a lot in advance!!
Click to expand...
Click to collapse
You can try rescue mode and using the tool Google has online. https://pixelrepair.withgoogle.com/
Depending on the issue and what the tool has to do it may factory reset it.

Thank you! I will give it a shot!

I was hoping that sideloading the May update OTA would revive my phone but it didn't happen so I had to cut my losses and factory reset the phone. I really hope this never happens again...
As my phone was stock and the software never altered, what would cause a bootloop like mine?

andchiang said:
I was hoping that sideloading the May update OTA would revive my phone but it didn't happen so I had to cut my losses and factory reset the phone. I really hope this never happens again...
As my phone was stock and the software never altered, what would cause a bootloop like mine?
Click to expand...
Click to collapse
A friend had the same issue. It appeared that his power button actually got stuck internally so he tried to press it from lets say different angles. It worked, he saved all his data and was fine.