I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
whoisthisis said:
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
select recovery by holding the vol buttons and power on boot just like fastboot. press vol - for recovery. when u see dead droid hit both vol up and vol down and theres the recovery
Thanks, I was finally able to get into recovery. Wiped data and did a factory reset which again got stuck at the logo screen. Went back into fastboot and ran RSDlite again to flash the stock ROM which gets me to the "Welcome to Droid4" screen where it says "touch the android to start" but the touchscreen is unresponsive. Starting to think there is something physically wrong with the phone....
send it to motorola, I've heard their customer support is pretty good. but if you voided your warranty by rooting/flashing other roms, I've heard bricking the phone and sending it in works to get a new one too
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
whoisthisis said:
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
Click to expand...
Click to collapse
So it has been a couple days now and the phone works totally fine. It looks like the problem was that by removing whatever bloatware that I did, the phone's OS got borked when VZW pushed an update of some kind. Flashing the stock ROM without doing a factory wipe would temporarily solve the problem but eventually the update would get pushed again and the whole thing would lock up again. The factory wipe + reinstall seems to have been the solution to the problem.
Related
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Titerepayaso said:
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Click to expand...
Click to collapse
Sounds pretty accurate. You'll have to get a jig to get in download mode, flash stock Odin KK4 to fix w/e happened during your testing.
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Titerepayaso said:
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Click to expand...
Click to collapse
Make a backup with ADB.
Once that's done, push download mode with it and get Odin KK4 (without bootloaders). You'll have to start from there to fix w/e went wrong.
You don't have to wipe your sd doing so but you will lose your apps and such. If you backed up your phone with your Play Store account, it will re-download your apps as you're done booting up.
To get back up where you were, grab Corn Kernel, flash it with Odin 1.87 and then follow the full instructions of the ROM you wanna use.
Droid 4 running Stock Jb 4.1.2, Safestrap 3.11, Liquid smooth 2.9, CM (last stable)
Everything working fine for a number of months, installed Liquid smooth via -> delete romslot 3, create romslot 3, install Liquid 2.8.
It ran for a number of days no problems. Restarted fine, all features worked great, even the annoying random restart from 2.4 went away.
6 - 10 days in, im surfin' the news sites at work, put it down, screen goes black, i pick it up. Hit the power button cause i realize its off and it just boot loops... so bad i had to vol-/+ pwr, go to flash mode and THEN turn it off b/c it just kept trying to restart, hang on logo.
I got home and decided to AP flash the latest:
9.8.2O-72_VZW-18-2
Blur_Version.98.72.182.XT894.Verizon.en.US for the maserati.
Boot looped a few times, i was able to get it to go into recovery mode, after that it loaded up the stock JB system. First boot it crashed and restarted, second boot it loaded but only the keyboard worked, not the touch screen. Went to the in OS option of factory reset mode + delete storage.
Rebooted, worked. Checked it a few boots, everything is fine. I use Druid 4 Utility Xt894 JB version and apply the root. Works great. Install safestrap, Create new partition, install liquid smooth 2.9. Works for an afternoon... at work today the touch screen stops responding, i restart it a few times. I try to enter recovery mode. Now im in boot loop again...
I've tried re flashing it again, a few times. I tried even going down to the previous release of JB for the phone. STILL 4.1.2!!!! But nothing.... it just boot loops... what did i do wrong? It was running great. No tweaks or anything done to it prior to it having its melt down.
Help please.. ive provided as much information as possible and though i only joined XDA now to post for help, i have read it for a long time as my main source for my phone and have donated to both CM and Liquidsmooth teams previously..
help!!!
I can't see where you are doing anything wrong. You have obviously done your research and have a good idea of what you are doing. I see, after you fastbooted, you went back to Liquid. I think I would try running CM10.1 or even stock for a few days and see if you have the issue there as well. If you do than it sounds to me like it might be a hardware issue. If not, maybe try re-downloading Liquid. Perhaps your zip got corrupted somehow.
I would love too. In fact i would be willing to run it on the stock crappy 4.1.2 if i could get it out of boot loop this time...
It just keeps boot looping on the logo. AP Fashboot flash and BP flash work but recovery and normal boot/reboot mode just goes into M logo boot loop.
I've re downloaded the 4.1.2 jb SBFs from 2 different sources to ensure its not a corrupt file, tried 18_1 and 18_2 software versions...
Is there a way to use the abd shell to get into the filesystem and check whats going on? Is the SBF the last call? or is there another route to see whats going on or just flash EVERYTHING? Like completely back to stock?
I can find my way around a PC file system but im not familiar with linux. Please help me understand, Is it like having CMOS and BIOS settings or equivalent to damaged CMOS firmware? What am i not replacing/reverting by SBF and HOW can i replace/revert BEYOND the basic sbf...
If ya point me in a direction or to someone who can help me out i can do all the foot work just point me in the right direction?
Is this applicable? I found a site talking about using CWM in a ADB shell file push to possibly get access to more features?
The article also goes into reading the busybox / ADB command screen? (sorry for not proper jargin) and see what its doing during the boot loop before it restarts?
Id add the link but i need more posts....
Update: Flashed 18_2 again with a "factory cable" i made, let it boot loop a series of times before it started up into the stock system again.
At first, again the touch screen wouldn't work, random lockups and restarts, etc. Since i just got it into the main system again and i had to leave for the weekend for a trip(no wifi or network), i couldn't mess with it all weekend but i left it on the whole time and kept checking its functionality... gradually its come back to full function. Touch screen works and is accurate, no more lockups, no more restarting, even stopped boot looping when i restart and enter recovery..
Im not sure and i couldn't find any forum converstations or write ups to support to idea but i think after a major crash and you flash new or reflash your SBF, it seems the phone needs time to recalibrate and index? Not sure, but just an FYI. Gonna try loading SS and liquid again.
Hello,
I've been rooted for a few months now and have never had any problems. I wanted to use that Milk Music app from Samsung so I followed the instructions and was able to get it working on my phone and have been for awhile. I recently decided it would be a good idea to change the build.prop file back to its original state, so I copied and pasted it in using Root Browser. (I had made a backup file stored elsewhere). Once I did that I rebooted my phone for the changes to take effect. After I did that I cannot get my phone to turn back on. It displays the LG animated logo screen and then goes completely black. The light on top of the phone radiates blue/green. I've read through several forums about this issue and have tried everything in order to get it to work and for some reason, using my computer and ADB always gives me an error: device not found. I have installed the drivers and everything. Anyone else run in to this problem before? I would really appreciate it.
If you are on stock rom, just rooted. I would think you should be able to factory reset through stock recovery.
Confirm the process but i think you power completely off. Then hold volume down and power at the same time when you see the lg logo release both buttons then press both buttons and hold them.
Should take you to factory reset.
Not 100% certain but this will probably be your next step if you can't get a computer to see it.
Good luck
2111
The factory data reset didn't really change anything. For some reason I cannot boot into recovery mode either. I can put it in download mode though, but my computer still has a problem recognizing it.
brody_low said:
The factory data reset didn't really change anything. For some reason I cannot boot into recovery mode either. I can put it in download mode though, but my computer still has a problem recognizing it.
Click to expand...
Click to collapse
If you can get into dl mode then you should be able to return it to stock which should reset everything. Returning to stock has its own downside but at least you'll be up and running again.
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?
Hey guys
Samsung Galaxy Mini 5570 is a pretty old device now and definitely not worth to talk about, but It's for my aunt and she said i HAVE to fix it otherwise she will kick my butt.
This is the whole story:
Phone was running a very low android version (it was 2.1 or something) that i could barely install apps on it (Just installed WhatsApp), I decided to upgrade it to a higher version so i could install other applications like Line and Telegram for her, so basically i had to flash CWM file first because it was required, I flashed it using this link:
http://www.droidthunder.com/root-install-clockworkmod-cwm-recovery-samsung-galaxy-minipop-gt-s5570/
They said flash the cwm file and factory reset your phone but i flashed the cwm file and rebooted my phone without factory reset, everything was working fine :good: but i decided to follow the instruction so i rebooted into the recovery mode and factory reseted my phone (by my phone i mean her phone, but i'm gonna say my phone instead) and guess what, it never booted up again. stuck on Samsung logo.
But i could go into the download and recovery mode, so basically i followed this instruction:
http://www.droidthunder.com/update-samsung-galaxy-minipop-gt-s5570-android-4-2-1-cyanogenmod-10-1/
which is from the same guy, I flashed it using recovery mode and flashed gapps too, everything went normal without any errors. So i rebooted my phone and ............
a black screen poped up, I was really worried because i couldn't boot my phone, nor could i go into the recovery or download mode. I don't know if i could or not but the only thing I'm getting right now is a black screen or a backlight.
The only thing that seems to be working is when i hold Power+Volume UP button, my laptop can detect my phone (as Samsung CDMA Technologies) but can not flash anything using Odin, it stucks on "setup connection" message. Nothing else is working, I tried:
Home+power+volume down
Home+power+volume down+volume up
Power+volume down
Power+home
etc
I also tried a hundred different ways like completely uninstalling the drivers (with or without kies) pulling battery out, try those key combination while battery is out and reinsert battery while holding them but nothing is working.
I found this article yesterday which is for unbricking the hard bricked phones, but ADB can not detect my phone:
http://www.engineerthink.com/blog/2015/11/how-to-unbrick-hard-bricked-android-phone/
Please help me guys, And do not suggest me to take it in Customer Service because i would if i could.
Thanks in advance