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Hi All,
Need help here as I received a official OTA Update for 4.2.2 today.
After download the OTA package, the phone start updating the system.
But I think it failed in the middle of updating because I saw the red triangle mark appear on screen.
Now, my phone is not able to boot up and keep on stuck in the white HTC Screen.
Anyone here would give some suggestion or solution to help me overcome this issues? :crying:
Thanks for all in advance.
** My phone is non-rooted devices
This issues has been solved by download the correct RUU for my phone. Thanks all for helping me.
xiang5377 said:
Hi All,
Need help here as I received a official OTA Update for 4.2.2 today.
After download the OTA package, the phone start updating the system.
But I think it failed in the middle of updating because I saw the red triangle mark appear on screen.
Now, my phone is not able to boot up and keep on stuck in the white HTC Screen.
Anyone here would give some suggestion or solution to help me overcome this issues? :crying:
Thanks for all in advance.
** My phone is non-rooted devices
Click to expand...
Click to collapse
Is it stuck at the white HTC splash screen that says quietly brilliant or the boot up animation screen that has the beats logo on it?
If stuck at the splash screen just hold power and both volume keys to force a reboot and see if it boots up then. If it is stuck during the boot animation you may have to try a factory reset.
You may still be able to do a factory reset depending on where the update failed.
Hold power and Vol down for until it boots into the bootloader. Then press the power button again to select bootloader. In the bootloader list you should see factory rest, use volume keys to highlight it and power to select it.
This will wipe all your data you had saved on the internal storage, but that would be better than a non booting phone.
Best of luck.
crushalot said:
Is it stuck at the white HTC splash screen that says quietly brilliant or the boot up animation screen that has the beats logo on it?
If stuck at the splash screen just hold power and both volume keys to force a reboot and see if it boots up then. If it is stuck during the boot animation you may have to try a factory reset.
You may still be able to do a factory reset depending on where the update failed.
Hold power and Vol down for until it boots into the bootloader. Then press the power button again to select bootloader. In the bootloader list you should see factory rest, use volume keys to highlight it and power to select it.
This will wipe all your data you had saved on the internal storage, but that would be better than a non booting phone.
Best of luck.
Click to expand...
Click to collapse
Hi crushalot,
Thanks for your advices and Yes it stuck in the white screen with quietly brilliant. I have tried your solution which boot into bootloader and did the factory reset, but too bad, it doesn't make my day.
I'm currently download the RUU I found in the Internet, do you think that will help ?
xiang5377 said:
Hi crushalot,
Thanks for your advices and Yes it stuck in the white screen with quietly brilliant. I have tried your solution which boot into bootloader and did the factory reset, but too bad, it doesn't make my day.
I'm currently download the RUU I found in the Internet, do you think that will help ?
Click to expand...
Click to collapse
Yes, a proper RUU should be able to reset you to 100% stock if your weren't rooted or S-Off.
crushalot said:
Yes, a proper RUU should be able to reset you to 100% stock if your weren't rooted or S-Off.
Click to expand...
Click to collapse
Too bad the RUU I downloaded is not suit for my phone, do you have any idea where can I get the RUU for my phone ? I'm from Malaysia, perhaps an ASIA RUU is suit for it ?
xiang5377 said:
Too bad the RUU I downloaded is not suit for my phone, do you have any idea where can I get the RUU for my phone ? I'm from Malaysia, perhaps an ASIA RUU is suit for it ?
Click to expand...
Click to collapse
Was everything 100% stock?
Eg. Stock recovery , kernel?
Sent from my One using Tapatalk 4 Beta
Read this:
http://www.androidayos.com/2013/04/...ck-to-stock-installation-guide-and-procedure/
Unfortuanlty it looks like the bugsylawson.com site where the RUU's served is down right now.
Maybe take a look through this thread:
http://forum.xda-developers.com/showthread.php?p=39588860
squabbi said:
Was everything 100% stock?
Eg. Stock recovery , kernel?
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes, I never root my phone before and it is 100% new phone which only 1 month old.
crushalot said:
Read this:
http://www.androidayos.com/2013/04/...ck-to-stock-installation-guide-and-procedure/
Unfortuanlty it looks like the bugsylawson.com site where the RUU's served is down right now.
Maybe take a look through this thread:
http://forum.xda-developers.com/showthread.php?p=39588860
Click to expand...
Click to collapse
Alright, thanks for the link, Let me have a look on it. but all the link is just like what you mention , all link down. ><"
xiang5377 said:
Hi All,
Need help here as I received a official OTA Update for 4.2.2 today.
After download the OTA package, the phone start updating the system.
But I think it failed in the middle of updating because I saw the red triangle mark appear on screen.
Now, my phone is not able to boot up and keep on stuck in the white HTC Screen.
Anyone here would give some suggestion or solution to help me overcome this issues? :crying:
Thanks for all in advance.
** My phone is non-rooted devices
Click to expand...
Click to collapse
Is your usb cable plugged to phone while updating OTA? I got an issue with previous HTC one x, OTA update stuck.. after I unplugged the usb cable.. it works. My ONE just got OTA updated.
Sent from my HTC One using xda app-developers app
I finally manage to solve my issues by downloading RUU for my phone, and now it work!
Thanks crushalot,squabbi and alanchai for paying attention in my post.
Million thanks for your help
Glad you got it working.
Happy to help.
crushalot said:
Glad you got it working.
Happy to help.
Click to expand...
Click to collapse
Crushalot I have a similar issue with my HTC one like xiang5377. Except my phone is stock no root nothing, actually it was given to me to root. It has been a long time since I have rooted a phone and im lost here. My friend got the phone online which might have been his first mistake, second I believe it was from China. In any case lt me explain what has gone on, I have been looking for instructions in unlocking bootloader in fastboot mode which is not an issue, I found it but I am unable to get to the bootloader by pressing power key and VOL down.....strange so I looked under settings to turn off fastboot and the option wasn't there at all. When I press VOl down and power key it goes to some strange looking menue in Chinese REALY! OK so I searched Google and fopund a post that suggested it might be a fake. So I tried VOL up and power key and it took me another strange looking screen. I actually had the option for "normal" "fastboot" and something else:fingers-crossed: Nothin stayed at that same screen for ever....so I pressed VOl down and power and it reset. I went back to that screen gain picked the one option should not have and now im stuck at htc quietly brilliant sceen:crying: I have tried all kinds of key options and still nothing NED HELP!! I am unsure if the phone is internal sprint T-Mobile etc... 100% stock.
jayrizz said:
Crushalot I have a similar issue with my HTC one like xiang5377. Except my phone is stock no root nothing, actually it was given to me to root. It has been a long time since I have rooted a phone and im lost here. My friend got the phone online which might have been his first mistake, second I believe it was from China. In any case lt me explain what has gone on, I have been looking for instructions in unlocking bootloader in fastboot mode which is not an issue, I found it but I am unable to get to the bootloader by pressing power key and VOL down.....strange so I looked under settings to turn off fastboot and the option wasn't there at all. When I press VOl down and power key it goes to some strange looking menue in Chinese REALY! OK so I searched Google and fopund a post that suggested it might be a fake. So I tried VOL up and power key and it took me another strange looking screen. I actually had the option for "normal" "fastboot" and something else:fingers-crossed: Nothin stayed at that same screen for ever....so I pressed VOl down and power and it reset. I went back to that screen gain picked the one option should not have and now im stuck at htc quietly brilliant sceen:crying: I have tried all kinds of key options and still nothing NED HELP!! I am unsure if the phone is internal sprint T-Mobile etc... 100% stock.
Click to expand...
Click to collapse
Might need some screen shots. It sounds like it may be a fake HTC One. Can you look at the bootloader screen on this fake and see if yours is similar:
http://forum.xda-developers.com/showthread.php?t=2362301
Or look here:
http://www.engadget.com/2013/07/14/fake-htc-one-plastic-mt6589/
If it is one the fakes then I'm not sure what to advise other than trying to return it and get a genuine unit.
If it is real then we might be able to do something. Are you able to reboot it by holding both volumes (up and down) plus the power buttons for 15+ seconds? It should cause it to reboot.
crushalot said:
Glad you got it working.
Happy to help.
Click to expand...
Click to collapse
crushalot said:
Might need some screen shots. It sounds like it may be a fake HTC One. Can you look at the bootloader screen on this fake and see if yours is similar:
http://forum.xda-developers.com/showthread.php?t=2362301
Or look here:
http://www.engadget.com/2013/07/14/fake-htc-one-plastic-mt6589/
If it is one the fakes then I'm not sure what to advise other than trying to return it and get a genuine unit.
If it is real then we might be able to do something. Are you able to reboot it by holding both volumes (up and down) plus the power buttons for 15+ seconds? It should cause it to reboot.
Click to expand...
Click to collapse
NO joy on reboot. I looked at that video and it seems to be the fake one, might explain why I wasn't able to get to the bootloader normally. This sucks now I will have to explain to my lieutenant that he got a fake one and I might have bricked it lol! What would you try next if it were real, or will I have to wait till it dies and still run the risk of it not booting up normally again. I was never able to get to normal bootloader.
---------- Post added at 04:51 PM ---------- Previous post was at 04:45 PM ----------
Also looking at the video, it had the same black menu not the white menu I have seen in other videos, indicating a newer OS. It also did not show fastboot option under settings/power option
http://imageupload.co.uk/files/36ha7p8hdv926l90b0l6.jpg
On the pic above I actually clicked on: [UART Boot] option and im stuck
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
crushalot said:
Might need some screen shots. It sounds like it may be a fake HTC One. Can you look at the bootloader screen on this fake and see if yours is similar:
http://forum.xda-developers.com/showthread.php?t=2362301
Or look here:
http://www.engadget.com/2013/07/14/fake-htc-one-plastic-mt6589/
If it is one the fakes then I'm not sure what to advise other than trying to return it and get a genuine unit.
If it is real then we might be able to do something. Are you able to reboot it by holding both volumes (up and down) plus the power buttons for 15+ seconds? It should cause it to reboot.
Click to expand...
Click to collapse
Sorry to overpoat ya but I read through the post you linked along with the video and it seems I have that same phone. The only issue he didn pick the same option I did
---------- Post added at 05:32 PM ---------- Previous post was at 05:17 PM ----------
crushalot said:
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
Click to expand...
Click to collapse
Thanks I really do appreciate it, I have attempted several button configs lol and still nothing. Looks like I have no choice but to wait till it dies and pray that it boots normally. I will check with my LT to see if it was sold as a genuine HTC ONE. It was on EBAY I believe so we will see. Thanks again will let you know what happens then!:good:
crushalot said:
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
Click to expand...
Click to collapse
Looks like I'm back up and running just needed the phone to die. now just have to break it to him his phone is something, just not the ONE
crushalot said:
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
Click to expand...
Click to collapse
The menu with Chicness come by pressing VOL DOWN/POWER KEY
The menu with fastboot option comes by pressing VOL UP/POWER KEY
I've been trying to boot into the stock recovery on my phone, primarily to wipe the cache, and it won't do anything. Just seems to boot into a black screen, then an image of the phone with a red triangle and an upside down exclamation mark shows up.
Is this normal?
My phone is completely untouched. Not been rooted unlocked or S-Off.
Is it that you aren't meant to go into recovery on completely stock firmware?
Sent from my HTC One using Tapatalk
pardoned said:
I've been trying to boot into the stock recovery on my phone, primarily to wipe the cache, and it won't do anything. Just seems to boot into a black screen, then an image of the phone with a red triangle and an upside down exclamation mark shows up.
Is this normal?
My phone is completely untouched. Not been rooted unlocked or S-Off.
Is it that you aren't meant to go into recovery on completely stock firmware?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Its essentially a two step process to get there. Once you get to that red triangle, hold UP + POWER until you enter recovery, it'll be a black screen with blue writing.
piimp said:
Its essentially a two step process to get there. Once you get to that red triangle, hold UP + POWER until you enter recovery, it'll be a black screen with blue writing.
Click to expand...
Click to collapse
Thanks for replying.
I tried that. Waited for the image of the phone and the triangle etc. Then pressed volume up and power, and it just rebooted the phone. Kept holding, and it turned the phone off.
Any ideas on what I'm doing wrong?
Sent from my HTC One using Tapatalk
pardoned said:
Thanks for replying.
I tried that. Waited for the image of the phone and the triangle etc. Then pressed volume up and power, and it just rebooted the phone. Kept holding, and it turned the phone off.
Any ideas on what I'm doing wrong?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Well its a little tricky, if you hold it too long it reboots..hold them for a few seconds and when the capacitives flash about three times let the buttons go
piimp said:
Well its a little tricky, if you hold it too long it reboots..hold them for a few seconds and when the capacitives flash about three times let the buttons go
Click to expand...
Click to collapse
Thanks very much mate. That worked. Held them for 5 flashes of the home and back buttons.
You definitely couldn't find that by accident. Haha.
Sent from my HTC One using Tapatalk
pardoned said:
Thanks very much mate. That worked. Held them for 5 flashes of the home and back buttons.
You definitely couldn't find that by accident. Haha.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
haha, yeah im glad you got it working.
Guys if you are in a complete brick of your phone there's a trick. If you hold the volume down and power button, then right when the logo comes up you just let go of the power and press it again quickly it will try to do a factory reset. I was able to get into TWRP thanks to that and install CM. Just a heads up.
Do you really know what 'complete brick' is?
aaronmy said:
Guys if you are in a complete brick of your phone there's a trick. If you hold the volume down and power button, then right when the logo comes up you just let go of the power and press it again quickly it will try to do a factory reset. I was able to get into TWRP thanks to that and install CM. Just a heads up.
Click to expand...
Click to collapse
Hmm... As in the same thing that's listed in Frequently Asked Questions - LG Optimus L90 Q14...
judas1977 said:
Do you really know what 'complete brick' is?
Click to expand...
Click to collapse
Well you can't get into a recovery because there is no button configuration so in the case of installing a bad rom and being in a boot loop without USB Debugging, you are basically in a complete brick.
aaronmy said:
Well you can't get into a recovery because there is no button configuration so in the case of installing a bad rom and being in a boot loop without USB Debugging, you are basically in a complete brick.
Click to expand...
Click to collapse
I'd say a complete brick is when your phone doesn't turn on in any case and you can't even do a factory reset with hardware buttons. Anything up to that is a soft brick imho. In such an event your suggested 'trick' wouldn't really do anything.
aaronmy said:
Well you can't get into a recovery because there is no button configuration so in the case of installing a bad rom and being in a boot loop without USB Debugging, you are basically in a complete brick.
Click to expand...
Click to collapse
Yes you can get to recovery with key combos. See the link in my last post. View Q14 in that threads OP.
Sent from my LG-D415 using Tapatalk
shinobisoft said:
Yes you can get to recovery with key combos. See the link in my last post. View Q14 in that threads OP.
Sent from my LG-D415 using Tapatalk
Click to expand...
Click to collapse
I see so then there is no need for this thread. Thank You.
Key combos. You developers came up with key combos? Yeah. All development stops. Key comb should get ya.
I absolutely cannot get a recovery to flash. I was running 5.1.1, unencrypted, rooted, twrp, etc. Went to flash the new 3rd M preview and kept getting an error on boot about the phone being corrupt or something. It would still boot and work fine and everything, just had the warning on boot. Tried booting into recovery and I got the alien with exclamation point above it (won't boot into recovery, it doesn't seem to exist). I've tried manually flashing both stock recovery, twrp, whole OTA files from both 5.1.1 and 6... pretty much everything I can think of. It's like the recovery partition just isn't taking the file when it is pushed. Anyone have any suggestions? Thanks.
When you booted into recovery and got to the screen where you saw the android with the exclamation point above it, you did press power+volume up correct?
Sent from my Nexus 6 using Tapatalk
Othoric said:
When you booted into recovery and got to the screen where you saw the android with the exclamation point above it, you did press power+volume up correct?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I pressed vol down + power to boot into the bootloader, then volume up to recovery, then power to go into recovery. Same thing, just a longer way, right?
imgladuhateme555 said:
I pressed vol down + power to boot into the bootloader, then volume up to recovery, then power to go into recovery. Same thing, just a longer way, right?
Click to expand...
Click to collapse
When you get to the screen with the android with the exclamation point above it, press power and volume up at the same time. That will let you access stock recovery.
Sent from my Nexus 6 using Tapatalk
Othoric said:
When you get to the screen with the android with the exclamation point above it, press power and volume up at the same time. That will let you access stock recovery.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Doesn't do anything. Just stays on the screen with the small android lying down with the exclamation mark.
Edit: After trying repeatedly, that worked, not sure what I was doing wrong. Thanks for the help. At least I know it's not completely broken lol.
imgladuhateme555 said:
Doesn't do anything. Just stays on the screen with the small android lying down with the exclamation mark.
Click to expand...
Click to collapse
OK, good. Glad you got it working.
Sent from my Nexus 6 using Tapatalk
I'm having the same issue except my phone doesn't power up. I'm able to get into recovery and into the bootloader but I can't flash anything since my device is not being read by my computer. Any suggestions?
cinco312 said:
I'm having the same issue except my phone doesn't power up. I'm able to get into recovery and into the bootloader but I can't flash anything since my device is not being read by my computer. Any suggestions?
Click to expand...
Click to collapse
Please give full details of your issue, your OS on your computer, the files you are trying to flash and your steps already tried. Screenshots also help.
imgladuhateme555 said:
Doesn't do anything. Just stays on the screen with the small android lying down with the exclamation mark.
Edit: After trying repeatedly, that worked, not sure what I was doing wrong. Thanks for the help. At least I know it's not completely broken lol.
Click to expand...
Click to collapse
I think the sequence should be to hold the power button and press and release the vol up then release pwr from the android on his back.
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
cole_15 said:
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
Click to expand...
Click to collapse
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
AGISCI said:
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
d33dvb said:
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
Click to expand...
Click to collapse
I have solved the issue but the actual model is the Moto X 2nd Generation Pure Editon without the bootloader unlocked for anyone with similar issues. Thanks for helping out!
I'm having the same issue today with a Moto X Gen 1 after accepting Verizon's OTA upgrade to Lollipop. Only I can't boot to recovery.
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Pfister07 said:
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Click to expand...
Click to collapse
I'm having this exact same problem too! The 'dead droid' just constantly flashes over and over, so I am unable to do anything. There was one time when I held power and the low battery icon showed up with a yellow exclamation mark triangle, but I haven't been able to get that screen again. I contacted Motorola and they told me to try and go to settings and do a factory reset... I just told you I can't turn on my phone! What the hell man. I have tried so many things online and none of them worked. From what I'm reading the only was to fix this is to flash a blank bootloader, but those files haven't been released yet.
The worst part is that I have only been using this phone for ONE DAY!:crying:
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
How did you get the screen to eventually stay on?
mistervino said:
How did you get the screen to eventually stay on?
Click to expand...
Click to collapse
okay so after several guides and steps, i finally got my Moto X (1st Gen) working again using the tutorial here https://www.youtube.com/watch?v=EWDwyqUF6k4
Essentially i flashed a custom recovery like the PhilZ Touch recovery here http://www17.zippyshare.com/v/40132571/file.html by renaming the "philz_touch_6.58.7-ghost.img" file to "boot.img" in fastboot mode and rebooted after that.
And that was it, phone rebooted and is working fine.