Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
cole_15 said:
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
Click to expand...
Click to collapse
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
AGISCI said:
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
d33dvb said:
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
Click to expand...
Click to collapse
I have solved the issue but the actual model is the Moto X 2nd Generation Pure Editon without the bootloader unlocked for anyone with similar issues. Thanks for helping out!
I'm having the same issue today with a Moto X Gen 1 after accepting Verizon's OTA upgrade to Lollipop. Only I can't boot to recovery.
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Pfister07 said:
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Click to expand...
Click to collapse
I'm having this exact same problem too! The 'dead droid' just constantly flashes over and over, so I am unable to do anything. There was one time when I held power and the low battery icon showed up with a yellow exclamation mark triangle, but I haven't been able to get that screen again. I contacted Motorola and they told me to try and go to settings and do a factory reset... I just told you I can't turn on my phone! What the hell man. I have tried so many things online and none of them worked. From what I'm reading the only was to fix this is to flash a blank bootloader, but those files haven't been released yet.
The worst part is that I have only been using this phone for ONE DAY!:crying:
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
How did you get the screen to eventually stay on?
mistervino said:
How did you get the screen to eventually stay on?
Click to expand...
Click to collapse
okay so after several guides and steps, i finally got my Moto X (1st Gen) working again using the tutorial here https://www.youtube.com/watch?v=EWDwyqUF6k4
Essentially i flashed a custom recovery like the PhilZ Touch recovery here http://www17.zippyshare.com/v/40132571/file.html by renaming the "philz_touch_6.58.7-ghost.img" file to "boot.img" in fastboot mode and rebooted after that.
And that was it, phone rebooted and is working fine.
Related
I'm having a small question about the stock recovery ROM behaviour of the GT-P1000.
When I boot it into the ROM (power+volup) and I select the wipe cache or wipe data (factory reset) using the home-button it always shows me the android with exclamation mark triangle or the android with a box and an arrow out of it. I can leave it for hours but nothing happens. I tried a device in the store and it does the same. What is the deal of this screen? Why does pressing home again sometimes start the selected action, and why sometimes nothing happens?
Thanks a lot!
Usually when you do anything in recovery mode like wipe/factory reset it should come up with a running text saying thinks like
Wiping /system
Wiling /data
Etc.
Once its done it should put you back in the main menu or press back arrow.
Side note if you press home key it hides/shows the text on the screen. Atleast i think that's what your asking
Sent from my LG-P999 using xda premium
Well, I do understand that, but, the process is not always started.
So, I start the recovery mode, select factory reset, press select and then the android with triangle and exclamation mark is shown and nothing is started at all.
If I press select again, sometimes the process is started so the tab starts resetting, and sometimes it simply goes back to the main screen showing all options again but nothing happened.
This behaviour of the recovery feels just strange to me so thats why I ask if anyone else has this happening
timvdl said:
Well, I do understand that, but, the process is not always started.
So, I start the recovery mode, select factory reset, press select and then the android with triangle and exclamation mark is shown and nothing is started at all.
If I press select again, sometimes the process is started so the tab starts resetting, and sometimes it simply goes back to the main screen showing all options again but nothing happened.
This behaviour of the recovery feels just strange to me so thats why I ask if anyone else has this happening
Click to expand...
Click to collapse
Hi,
About time to flash another ROM then You're still on the restricted Samsung edition of CWM. I can erecommend to take a look at the AF974-thread in the DEV-section
Cheers, and H N-Y
I have an HTC One and I love it. I am running Android 4.1.2 and cant update to 4.2.2. Whenever I download the update, the phone restarts and gets stuck at around 25%-30%. It reboots when I keep the power button pressed. It automatically tries to install again but this time it shows a red exclamation mark in a triangle when it gets stuck. I reboot it and it boots back to android 4.1.2. Any help would be deeply appreciated.
PS. My phone is bare bones stock. No root, no unlocked bootloader.
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
L0rdNels0n said:
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
Click to expand...
Click to collapse
This isn't my first HTC One, its my second. On the first one, I accidentally Reset it from the recovery and it wiped Android. I'm scared to do so. Are you sure it'll work?
Thank you so much for replying!
A Factory reset is just that, it should reboot in the Rom on the phone but just with stock boot settings for the rom
A factory reset resets it to the state in which it left the factory, hence the name.
I knew that it sounded stupid, but my first HTC One died because I used that. It wouldn't boot. Was it because I was rooted?
L0rdNels0n said:
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
Click to expand...
Click to collapse
I reset from bootloader. It didn't work, it still doesn't update. Does it have to be when the red exclamationmark is on the screen?
if you have some applications disabled, you should reset app preferences an try again
skodann said:
if you have some applications disabled, you should reset app preferences an try again
Click to expand...
Click to collapse
I haven't disabled any applications. My phone seems to stop the installation process after about 20%-30%.
Hi people,
I hoped I would never have to ask for help with my phone, but its randomly bootlooping and I have no idea why or how to fix it.
Basically, I was updating 2 apps on google play, one app updated so I went to open it while other app was updating, and my phone froze. This was slightly strange as it doesn't happen often, but google play always makes my phone lag when updating apps so it wasn't completely unexpected. So held down power button to restart it, then made that final app update again, locked it and left it. 10 minutes later I went to unlock my phone but found it seemingly turned off and feeling extremely hot. turned it on again, and bootlooped (did the 'moto worlds' animations thing then got stuck on rippling moto logo). Absolutely no idea what could have caused it. THis is where I need your guys' help, cause I have no experience of this on a moto X. I held down power button+voldown and got a menu (no idea what its called), tried every option and nothing did anything, there was no recovery, factory and SB tools went to bootloop. pls help!
Thanks in advance!
pinhead97 said:
Hi people,
I hoped I would never have to ask for help with my phone, but its randomly bootlooping and I have no idea why or how to fix it.
Basically, I was updating 2 apps on google play, one app updated so I went to open it while other app was updating, and my phone froze. This was slightly strange as it doesn't happen often, but google play always makes my phone lag when updating apps so it wasn't completely unexpected. So held down power button to restart it, then made that final app update again, locked it and left it. 10 minutes later I went to unlock my phone but found it seemingly turned off and feeling extremely hot. turned it on again, and bootlooped (did the 'moto worlds' animations thing then got stuck on rippling moto logo). Absolutely no idea what could have caused it. THis is where I need your guys' help, cause I have no experience of this on a moto X. I held down power button+voldown and got a menu (no idea what its called), tried every option and nothing did anything, there was no recovery, factory and SB tools went to bootloop. pls help!
Thanks in advance!
Click to expand...
Click to collapse
If everything is stock with stock recovery then hold power + volume down and it should boot into fastboot mode. From there choose recovery and press the volume up. If you get into a screen with a red exclamation mark and a android guy then hold power and volume up for 2 seconds and release. This will bring up the recovery and from there choose wipe cache partition and press power button. This will wipe the cache and hopefully should fix the bootloop you are having.
serophia said:
If everything is stock with stock recovery then hold power + volume down and it should boot into fastboot mode. From there choose recovery and press the volume up. If you get into a screen with a red exclamation mark and a android guy then hold power and volume up for 2 seconds and release. This will bring up the recovery and from there choose wipe cache partition and press power button. This will wipe the cache and hopefully should fix the bootloop you are having.
Click to expand...
Click to collapse
this hasn't worked, it was seemingly stuck trying to wipe the cache for over 5 minutes, so I held power button to reboot it and it still bootloops.
Okay I managed to wipe cache and complete it, hasn't worked, and when I went to do it again it reboots after 10 seconds of trying to wipe it. Am I right in assuming I'll have to wipe data?
If you are still having issues....yes...you may have to try doing a factory reset. Data will be wiped.
If that doesn't help, you may have to flash stock firmware fresh. If you can get your current version files.
Don't downgrade. You'll likely brick.
Yup, ended up wiping data and now its fine. Thanks to google my photos were already backed up, so I didn't lose too much. Thanks anyway guys
pinhead97 said:
Yup, ended up wiping data and now its fine. Thanks to google my photos were already backed up, so I didn't lose too much. Thanks anyway guys
Click to expand...
Click to collapse
What were the two apps you downloaded?
Hello
I have a big problem. My Moto X doesn't show my android homescreen/ system anymore. When I turn it off and on, I can see the boot animations and when they are finished the screen is black. I can press the power button and it only shows me the power menu, where I can choose to turn it off. So It booted successfully. I also receive messages. I also can entere the recovery menu and see everything. It's just android which won't show anything. Also tried to wipe cache but didn't work.
I know I could do a factory but there's an app which data I didn't backup and I need to keep that!
Is it possible to backup a completely without using the screen?
Moto X 2014 Q&A forum please...
Sent from my Moto X 2014
Sry I'm too upset right now that I didn't notice it. Could a mod move this thread, pls?
Have you tried booting into safe mode
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Exact problem step by step
I press power button to turn ON the phone
Moto M logo appears less than a second and screen goes black
Again M logo appears and screen goes black - this loops indefinitely
USB debugging and Bootloader unlock is NOT enabled - no option to reflash stock or change OS
Haven't opened up the device physically yet. Any soft troubleshooting steps appreciated
Maybe this will help?
You're best bet is either getting back to where your bought the phone (with warranty) and getting another one if you can't do that try getting to your phones (Stock) Recovery and from there hard resting your phone (wiping your date and cache) if all that didn't work for you try fixing your phone at your local Motorola/Lenovo center
Sorry for the horrible English and the inclusive tutorial would hope you the best with you phone the.
pcselvan said:
Exact problem step by step
I press power button to turn ON the phone
Moto M logo appears less than a second and screen goes black
Again M logo appears and screen goes black - this loops indefinitely
USB debugging and Bootloader unlock is NOT enabled - no option to reflash stock or change OS
Haven't opened up the device physically yet. Any soft troubleshooting steps appreciated
Click to expand...
Click to collapse
I would Try LMSA's Flashing/Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my jerry_cheets using XDA Labs
AlenovoNOoB said:
You're best bet is either getting back to where your bought the phone (with warranty) and getting another one if you can't do that try getting to your phones (Stock) Recovery and from there hard resting your phone (wiping your date and cache) if all that didn't work for you try fixing your phone at your local Motorola/Lenovo center
Sorry for the horrible English and the inclusive tutorial would hope you the best with you phone the.
Click to expand...
Click to collapse
Thanks, I guess i'll take it to local repair shop, this phone is out of warranty and approaching Motorola center (Out of warranty repair) would cost me the price of another phone.
sd_shadow said:
I would Try LMSA's Flashing/Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my jerry_cheets using XDA Labs
Click to expand...
Click to collapse
Hi thanks for the suggestion, I tried the Rescue option and it did flash with stock ROM about 1.4GB but did not help. Goes in boot loop again - Now i can confirm that this phone is dead due to hardware problem. Will take it to local repair shop (post covid19 lockdown lift) and see if it helps.
pcselvan said:
Hi thanks for the suggestion, I tried the Rescue option and it did flash with stock ROM about 1.4GB but did not help. Goes in boot loop again - Now i can confirm that this phone is dead due to hardware problem. Will take it to local repair shop (post covid19 lockdown lift) and see if it helps.
Click to expand...
Click to collapse
I'm having the same problem. I can not find a fix anywhere. But I can get into my phone temporarily so I thought I would share this with you:
While the phone is flashing the blue screen, hold down the power button and the down volume button for about 5-10 seconds... the recovery screen will appear... then you HAVE TO PLUG a usb data cable into your phone and connect it to a computer. Once the connection is secure, you can select RECOVERY MODE from the menu with the volume arrow keys... then tap the power button to select RECOVERY. Blue screen for about 10 seconds then it goes to the little dead green robot with a red exclamation point. hold down the power button, then tap the UP VOLUME key... this will take you to the Recovery menu.... now select Reboot system now. and the phone will boot up and work normally... UNLESS you unplug it from the computer, then it will immediately go back to Blue Strobe Light mode. Hope this works for you so you can recover some data if you need to.
I did a factory reset like this and still get the flashing. no boot. I found this thread looking for a fix, but alas there seems to be none. so going back to samsung when i can get to a store.
Please share solution you found
pcselvan said:
Hi thanks for the suggestion, I tried the Rescue option and it did flash with stock ROM about 1.4GB but did not help. Goes in boot loop again - Now i can confirm that this phone is dead due to hardware problem. Will take it to local repair shop (post covid19 lockdown lift) and see if it helps.
Click to expand...
Click to collapse
I am also facing same issue