Update Issue, Urgent. - One (M7) Q&A, Help & Troubleshooting

I have an HTC One and I love it. I am running Android 4.1.2 and cant update to 4.2.2. Whenever I download the update, the phone restarts and gets stuck at around 25%-30%. It reboots when I keep the power button pressed. It automatically tries to install again but this time it shows a red exclamation mark in a triangle when it gets stuck. I reboot it and it boots back to android 4.1.2. Any help would be deeply appreciated.
PS. My phone is bare bones stock. No root, no unlocked bootloader.

OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail

L0rdNels0n said:
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
Click to expand...
Click to collapse
This isn't my first HTC One, its my second. On the first one, I accidentally Reset it from the recovery and it wiped Android. I'm scared to do so. Are you sure it'll work?
Thank you so much for replying!

A Factory reset is just that, it should reboot in the Rom on the phone but just with stock boot settings for the rom

A factory reset resets it to the state in which it left the factory, hence the name.

I knew that it sounded stupid, but my first HTC One died because I used that. It wouldn't boot. Was it because I was rooted?

L0rdNels0n said:
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
Click to expand...
Click to collapse
I reset from bootloader. It didn't work, it still doesn't update. Does it have to be when the red exclamationmark is on the screen?

if you have some applications disabled, you should reset app preferences an try again

skodann said:
if you have some applications disabled, you should reset app preferences an try again
Click to expand...
Click to collapse
I haven't disabled any applications. My phone seems to stop the installation process after about 20%-30%.

Related

Hard reset cant restore Factory setting

Hi all,
what can i do?
You sure that what you're trying to perform is a hard reset, not a mere soft-reset?
If yes, this is really weird. Try flashing your ROM again.
jasczj said:
Hi all,
what can i do?
Click to expand...
Click to collapse
If you are trying to perform a hard reset and it doesn't work and phone won't reboot, then only other option you have left is to put phone in bootloader and flash stock/cooked rom.
Does phone reboot ok? Are you actually performing a hard reset i.e. turn phone off. Hold down vol up & vol down and then phone on while still holding down vol buttons. You will then be presented with a white screen with text asking you to press vol up once again to restore factory settings.
Fallen Spartan said:
If you are trying to perform a hard reset and it doesn't work and phone won't reboot, then only other option you have left is to put phone in bootloader and flash stock/cooked rom.
Does phone reboot ok? Are you actually performing a hard reset i.e. turn phone off. Hold down vol up & vol down and then phone on while still holding down vol buttons. You will then be presented with a white screen with text asking you to press vol up once again to restore factory settings.
Click to expand...
Click to collapse
yes ..colourful screen appear and after reboot still didnt help..phone wun sync so how can i flash my rom?
what is boot looder?
can someone gave me a step by step dummy guide?
thanks in advance
jasczj said:
yes ..colourful screen appear and after reboot still didnt help..phone wun sync so how can i flash my rom?
what is boot looder?
can someone gave me a step by step dummy guide?
thanks in advance
Click to expand...
Click to collapse
Have you tried a Hard reset?
As Fallen Spartan wrote : Are you actually performing a hard reset i.e. turn phone off. Hold down vol up & vol down and then phone on while still holding down vol buttons. You will then be presented with a white screen with text asking you to press vol up once again to restore factory settings.
If it doesn't help try to flash a cooked or stock rom but I recommend you to first try the hard reset.
jasczj said:
yes ..colourful screen appear and after reboot still didnt help..phone wun sync so how can i flash my rom?
what is boot looder?
can someone gave me a step by step dummy guide?
thanks in advance
Click to expand...
Click to collapse
Bootloader is the tri-coloured screen you are getting
If you can get phone in bootloader then you can still flash new rom.
First of all try a hard reset by doing the following:
1. Turn phone off
2. Hold down vol up & vol down
3. Continue to do No.2 and turn phone on
4. You will then be presented with a white screen with text asking you to press vol up once again to restore factory settings.
Once complete if phone still doesn't reboot you will need to flash new rom by doing the following:
1. Turn phone off
2. Hold vol down button only
3. Continue to do No.2 and turn phone on
4. You will be presented with bootloader screen (tri-colour screen)
5. Connect phone to pc and bottom of screen text should change from 'serial' to 'USB'. If this doesn't read cRaCKwHoRe's guide (see link below) as you may need to update pc drivers.
6. Now flash original stock rom from which you have downloaded from wiki. You can find stock roms here. To flash rom you will need to run ruu file from pc (this is rom you have downloaded)
Make sure you only flash original stock rom which was already on your phone. If you want to flash other roms you will need to follow cRaCKwHoRe's guide
I'd recommend reading the wiki so you understand more about the process and you phone
Good luck and keep us informed

Nexus 7 Hard Reset

I have read that a hard reset is activated by:
1. Turn off.
2. Hold vol up/vol down/power on
3. Select Recovery using vol buttons and press power button
4. After several minutes, screen with red triangle will appear
5. Hold volume up and press return for menu to make hard reset
All goes well til #4. Here I get blank screen showing "Google" and it never moves into the red triangle picture and just freezes. I have waited over 20 minutes for the boot into recovery menu and nothing happens.
Have I missed a step or is something wrong? If onboard recovery process is broke is there a way to fix it? I would like to have access to hard reset should something dire go wrong.
No I am not rooted nor have I tried to root and have only loaded apps at this point.
Everything else is working fine and this appears to be an excellent device.
Thanks for any advice....
if you stuck on a screen, just hold power plus both volume buttons at the same time. hold it for a few seconds until you see your device reboot. hopefully you good after that. i got stuck on bootloader screen before and did that to get out of it. good luck!
demandarin said:
if you stuck on a screen, just hold power plus both volume buttons at the same time. hold it for a few seconds until you see your device reboot. hopefully you good after that. i got stuck on bootloader screen before and did that to get out of it. good luck!
Click to expand...
Click to collapse
I am stuck on the google logo right after i do recovery mode. i did what you said to get out of the google logo but i tried again to hard reset but it still is stuck on google logo. and i need to hardreset becuase i have forgot my lockscreen password and it is the only way i can get into the tablet.
oh ok. if that hard reset not working, might be better off trying to remember what the password was. you didnt write it down anywhere?
actually theres a way to reset it, or erase all of your data, go into developement section and check out wugfresh root tool kit or the one from Sambra. it will likely require you to unlock but all data n everything will be erased back to how it was out the box. thats your only hope. if you were rooted already, there mightve been a chance. but i think you have to run one of those tool kits to root and unlock. then itll automatically wipe the tablet clean of any previous data.
willter12 said:
I am stuck on the google logo right after i do recovery mode. i did what you said to get out of the google logo but i tried again to hard reset but it still is stuck on google logo. and i need to hardreset becuase i have forgot my lockscreen password and it is the only way i can get into the tablet.
Click to expand...
Click to collapse
So the issue is that the tablet is freezing once you click "recovery" from the bootloader menu?
If thats the case - it's a pretty common known issue.
1) Boot into the bootloader
2) Plug the device into a USB port on your computer
3) Click recovery
That should allow you to access the recovery menu.
brianjr1 said:
So the issue is that the tablet is freezing once you click "recovery" from the bootloader menu?
If thats the case - it's a pretty common known issue.
1) Boot into the bootloader
2) Plug the device into a USB port on your computer
3) Click recovery
That should allow you to access the recovery menu.
Click to expand...
Click to collapse
After step 1 when i plug it into my laptop if freezes and i can no choose recovery mode
Same here - anybody got any solutions/suggestions?
I had trouble getting into recovery earlier, so I installed CW Recovery via Fastboot,
http://www.androidauthority.com/nexus-7-clockworkmod-recovery-6-0-1-0-install-103346/
Now it works, before it was just sitting on that Google screen.
Forgot Pin lock
If you set a pin lock on your tablet make sure you remember it!!!
Apparently google or asus can't do anything so you would have to send it back for a replacement tablet.
Google customer service told me they are aware that the hard reset does not work for nexus 7 tablet.
And they might not even fix the known problem.
Plug the device into the computer before you reset it, otherwise the hardware buttons won't work in the bootloader.
Sent from my Nexus 7 using xda app-developers app
I know how you can hard reset it
step 1) install android sdk
step 2) plug tablet into computer
step 3) boot into bootloader
step 4)
Code:
fastboot oem unlock
fastboot oem lock
step 5) enjoy factory reset tablet
sWuRv said:
Plug the device into the computer before you reset it, otherwise the hardware buttons won't work in the bootloader.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Maybe if you unlock and root the tablet, that might work. But on a unrooted or locked tablet the hard reset does not work at all. Gets stuck at the google logo. Pluging it to the computer or without it won't work. Kinda silly isn't it?
willter12 said:
After step 1 when i plug it into my laptop if freezes and i can no choose recovery mode
Click to expand...
Click to collapse
You need to have bootloader driver installed. It comes with the SDK - after booting into bootloader, plug the tablet in, wait for Windows to try installing default drivers, then select to find driver manually and navigate to <sdk>\extras\google\usb_driver. After the driver is successfully installed, keys start working again and the tablet boots into recovery successfully.
Shano56 said:
I know how you can hard reset it
step 1) install android sdk
step 2) plug tablet into computer
step 3) boot into bootloader
step 4)
Code:
fastboot oem unlock
fastboot oem lock
step 5) enjoy factory reset tablet
Click to expand...
Click to collapse
This.
I also have one of those tablets that doesn't boot into recovery if you choose it from bootloader no matter if you hook it up to computer, don't hook up to computer, stand on your head, put your ankles behind your head, or beg it. It just freezes at the google screen.
So the quoted part, is your solution.
M3drvr said:
This.
I also have one of those tablets that doesn't boot into recovery if you choose it from bootloader no matter if you hook it up to computer, don't hook up to computer, stand on your head, put your ankles behind your head, or beg it. It just freezes at the google screen.
So the quoted part, is your solution.
Click to expand...
Click to collapse
AFAIK, for fastboot to work, bootloader drivers need to be installed.
Fastboot works. But can't enter recovery from the bootloader menu.
M3drvr said:
Fastboot works. But can't enter recovery from the bootloader menu.
Click to expand...
Click to collapse
Does fastboot reboot recovery work? Lock/unlock erases the device, so if you're trying to do factory reset, perhaps that's all you need?
imatlin said:
Does fastboot reboot recovery work? Lock/unlock erases the device, so if you're trying to do factory reset, perhaps that's all you need?
Click to expand...
Click to collapse
Ya that works, if I use the os to enter recovery, no problems. Or adb commands to enter recovery, no problems. Just can't boot to recovery from boot loader with the recovery option in the boot loader menu.
M3drvr said:
This.
I also have one of those tablets that doesn't boot into recovery if you choose it from bootloader no matter if you hook it up to computer, don't hook up to computer, stand on your head, put your ankles behind your head, or beg it. It just freezes at the google screen.
So the quoted part, is your solution.
Click to expand...
Click to collapse
hello, i have tried this method to go back to factory settings, however my device doesnt boot up it says "booting failed! this is a new device and apparently i am overseas right now and cant send it back. after a firmwareupdate the device freezed on me and didnt bootup any more! i had also tried his method with the same results (http://forum.xda-developers.com/showthread.php?t=1809195)
any ideas why this might be happening?
any help is greatly appreciated and i thank you ahead of time!
willter12 said:
I have read that a hard reset is activated by:
1. Turn off.
2. Hold vol up/vol down/power on
3. Select Recovery using vol buttons and press power button
4. After several minutes, screen with red triangle will appear
5. Hold volume up and press return for menu to make hard reset
All goes well til #4. Here I get blank screen showing "Google" and it never moves into the red triangle picture and just freezes. I have waited over 20 minutes for the boot into recovery menu and nothing happens.
Have I missed a step or is something wrong? If onboard recovery process is broke is there a way to fix it? I would like to have access to hard reset should something dire go wrong.
No I am not rooted nor have I tried to root and have only loaded apps at this point.
Everything else is working fine and this appears to be an excellent device.
Thanks for any advice....
Click to expand...
Click to collapse
Hi willter12,
Can you fix this issue?
I had the same problem, however, my N7 was rooted before. I recognized that my N7 CWR had been removed when rooted (another guy did it).
So, I installed the Toolkit from this and un-lock boot loader, flash back CWR, everyting was very OK to restore to stock. :victory:
Goodluck.

Help! Stock Moto X bootlooping suddenly

Hi people,
I hoped I would never have to ask for help with my phone, but its randomly bootlooping and I have no idea why or how to fix it.
Basically, I was updating 2 apps on google play, one app updated so I went to open it while other app was updating, and my phone froze. This was slightly strange as it doesn't happen often, but google play always makes my phone lag when updating apps so it wasn't completely unexpected. So held down power button to restart it, then made that final app update again, locked it and left it. 10 minutes later I went to unlock my phone but found it seemingly turned off and feeling extremely hot. turned it on again, and bootlooped (did the 'moto worlds' animations thing then got stuck on rippling moto logo). Absolutely no idea what could have caused it. THis is where I need your guys' help, cause I have no experience of this on a moto X. I held down power button+voldown and got a menu (no idea what its called), tried every option and nothing did anything, there was no recovery, factory and SB tools went to bootloop. pls help!
Thanks in advance!
pinhead97 said:
Hi people,
I hoped I would never have to ask for help with my phone, but its randomly bootlooping and I have no idea why or how to fix it.
Basically, I was updating 2 apps on google play, one app updated so I went to open it while other app was updating, and my phone froze. This was slightly strange as it doesn't happen often, but google play always makes my phone lag when updating apps so it wasn't completely unexpected. So held down power button to restart it, then made that final app update again, locked it and left it. 10 minutes later I went to unlock my phone but found it seemingly turned off and feeling extremely hot. turned it on again, and bootlooped (did the 'moto worlds' animations thing then got stuck on rippling moto logo). Absolutely no idea what could have caused it. THis is where I need your guys' help, cause I have no experience of this on a moto X. I held down power button+voldown and got a menu (no idea what its called), tried every option and nothing did anything, there was no recovery, factory and SB tools went to bootloop. pls help!
Thanks in advance!
Click to expand...
Click to collapse
If everything is stock with stock recovery then hold power + volume down and it should boot into fastboot mode. From there choose recovery and press the volume up. If you get into a screen with a red exclamation mark and a android guy then hold power and volume up for 2 seconds and release. This will bring up the recovery and from there choose wipe cache partition and press power button. This will wipe the cache and hopefully should fix the bootloop you are having.
serophia said:
If everything is stock with stock recovery then hold power + volume down and it should boot into fastboot mode. From there choose recovery and press the volume up. If you get into a screen with a red exclamation mark and a android guy then hold power and volume up for 2 seconds and release. This will bring up the recovery and from there choose wipe cache partition and press power button. This will wipe the cache and hopefully should fix the bootloop you are having.
Click to expand...
Click to collapse
this hasn't worked, it was seemingly stuck trying to wipe the cache for over 5 minutes, so I held power button to reboot it and it still bootloops.
Okay I managed to wipe cache and complete it, hasn't worked, and when I went to do it again it reboots after 10 seconds of trying to wipe it. Am I right in assuming I'll have to wipe data?
If you are still having issues....yes...you may have to try doing a factory reset. Data will be wiped.
If that doesn't help, you may have to flash stock firmware fresh. If you can get your current version files.
Don't downgrade. You'll likely brick.
Yup, ended up wiping data and now its fine. Thanks to google my photos were already backed up, so I didn't lose too much. Thanks anyway guys
pinhead97 said:
Yup, ended up wiping data and now its fine. Thanks to google my photos were already backed up, so I didn't lose too much. Thanks anyway guys
Click to expand...
Click to collapse
What were the two apps you downloaded?

Possibly Soft-Bricked Moto X with flashing recovery screen

Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
cole_15 said:
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
Click to expand...
Click to collapse
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
AGISCI said:
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
d33dvb said:
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
Click to expand...
Click to collapse
I have solved the issue but the actual model is the Moto X 2nd Generation Pure Editon without the bootloader unlocked for anyone with similar issues. Thanks for helping out!
I'm having the same issue today with a Moto X Gen 1 after accepting Verizon's OTA upgrade to Lollipop. Only I can't boot to recovery.
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Pfister07 said:
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Click to expand...
Click to collapse
I'm having this exact same problem too! The 'dead droid' just constantly flashes over and over, so I am unable to do anything. There was one time when I held power and the low battery icon showed up with a yellow exclamation mark triangle, but I haven't been able to get that screen again. I contacted Motorola and they told me to try and go to settings and do a factory reset... I just told you I can't turn on my phone! What the hell man. I have tried so many things online and none of them worked. From what I'm reading the only was to fix this is to flash a blank bootloader, but those files haven't been released yet.
The worst part is that I have only been using this phone for ONE DAY!:crying:
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
How did you get the screen to eventually stay on?
mistervino said:
How did you get the screen to eventually stay on?
Click to expand...
Click to collapse
okay so after several guides and steps, i finally got my Moto X (1st Gen) working again using the tutorial here https://www.youtube.com/watch?v=EWDwyqUF6k4
Essentially i flashed a custom recovery like the PhilZ Touch recovery here http://www17.zippyshare.com/v/40132571/file.html by renaming the "philz_touch_6.58.7-ghost.img" file to "boot.img" in fastboot mode and rebooted after that.
And that was it, phone rebooted and is working fine.

Phone stuck in factory reset loop

Hey Guys,
I unlocked my bootloader and installed TWRP in order to try to upgrade to Oreo.
After a while i decided to just stop with it and leave it stock.
I relocked the bootloader, but now it is hangs at 99% factory reset. Rebooting the phone just brings it back to factory reset.
How do i get in to Fastboot mode to unlock the bootloader again and see if it will just boot up?
Tried different key combo's but it only boots in to the factory reset procedure.....
1. Connect the usb cable already with the pc
2. Press and hold vol- and the power button
3. Connect the phone with the pc when the screen turns black
4. Still hold the buttons until you can see the fastboot screen
Striike said:
1. Connect the usb cable already with the pc
2. Press and hold vol- and the power button
3. Connect the phone with the pc when the screen turns black
4. Still hold the buttons until you can see the fastboot screen
Click to expand...
Click to collapse
Thanks! But i already tried that. Does not work. Always goes to Factory Reset.
Will let the battery drain for now and see what it does then.
i think you flashed the oreo compatible twrp on your phone this makes your nougat phone stuck in boot loop. Try to flash the nougat compatible twrp or try the stock recovery.
I had a problem just like this.
All I did was wait for the battery to drain while it was on the reset screen, and on next bootup it didn't didn't go to that screen.
z1rqdym said:
i think you flashed the oreo compatible twrp on your phone this makes your nougat phone stuck in boot loop. Try to flash the nougat compatible twrp or try the stock recovery.
Click to expand...
Click to collapse
I can't flash anything that is the problem. Cannot get it into bootloader or fastboot mode or anything.
Deevun39 said:
I had a problem just like this.
All I did was wait for the battery to drain while it was on the reset screen, and on next bootup it didn't didn't go to that screen.
Click to expand...
Click to collapse
I let it die, and then i plug in the charger and it boots. I see the initial setup screen but it then reboots again and goes to the Factory Reset loop again.
Guess i will keep trying
Ok i got a bit further.
When i let it die, and then plug it in it boots to android. But as soon as i reboot it, it will go back in to the Factory Rset procedure.
Also adb reboot bootloader does not send it to bootloader so i can unlock the bootloader.
I also tried putting firmware (UPDATE.APP) on an external SD card, but it will not do anything with that either.
Anyone any other suggestion?? Need to either unlock the bootloader, or somehow flash original firmware/recovery.
Audioffensive said:
Ok i got a bit further.
When i let it die, and then plug it in it boots to android. But as soon as i reboot it, it will go back in to the Factory Rset procedure.
Also adb reboot bootloader does not send it to bootloader so i can unlock the bootloader.
I also tried putting firmware (UPDATE.APP) on an external SD card, but it will not do anything with that either.
Anyone any other suggestion?? Need to either unlock the bootloader, or somehow flash original firmware/recovery.
Click to expand...
Click to collapse
can u boot to fastboot?is frp lock?
player98343 said:
can u boot to fastboot?is frp lock?
Click to expand...
Click to collapse
No unfortunately not. When it is booted after draining it, i can do adb reboot bootloader but it just does not go to bootloader. Just reboots back in to factory reset loop.
Audioffensive said:
No unfortunately not. When it is booted after draining it, i can do adb reboot bootloader but it just does not go to bootloader. Just reboots back in to factory reset loop.
Click to expand...
Click to collapse
how about plug your phone to pc/laptop then power button+volme down?
player98343 said:
how about plug your phone to pc/laptop then power button+volme down?
Click to expand...
Click to collapse
Had no succes with that either.....
Unlocking bootloader can only be done from bootloader itseld right??
Audioffensive said:
Had no succes with that either.....
Unlocking bootloader can only be done from bootloader itseld right??
Click to expand...
Click to collapse
i think you already need to send it to huawei service center since you cant boot to fastboot.
I really hoped there was something i could do since it does bootup after draining the battery.
Somehow the factory reset procedure should be stopped so that it boots up after a reboot. There must be some virtual switch to set or something. Problem is i only have adb to do something.
I managed to fix the issue with a tip from another thread.
After draining it again i let it boot again. Then i did a factory reset from the settings menu.
The phone then rebooted and did a lowlevel factory reset. That also was stuck on 99%.
I then rebooted the phone by long pressing the on/off button. The phone then restarted the lowlevel factory reset and that succeeded.
Now its working normally again
Audioffensive said:
I managed to fix the issue with a tip from another thread.
After draining it again i let it boot again. Then i did a factory reset from the settings menu.
The phone then rebooted and did a lowlevel factory reset. That also was stuck on 99%.
I then rebooted the phone by long pressing the on/off button. The phone then restarted the lowlevel factory reset and that succeeded.
Now its working normally again
Click to expand...
Click to collapse
Hello, I don't understand how you arrived to the menu to select factory reset. For me even if draining battery, it continues to loop in factory reset and stuck 99%. . can you explain the procedure step by step. thank you !
mar72kuss said:
Hello, I don't understand how you arrived to the menu to select factory reset. For me even if draining battery, it continues to loop in factory reset and stuck 99%. . can you explain the procedure step by step. thank you !
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If after draining it still does not boot normally then this does not work for you unfortunately.
Audioffensive said:
Hey Guys,
I unlocked my bootloader and installed TWRP in order to try to upgrade to Oreo.
After a while i decided to just stop with it and leave it stock.
I relocked the bootloader, but now it is hangs at 99% factory reset. Rebooting the phone just brings it back to factory reset.
How do i get in to Fastboot mode to unlock the bootloader again and see if it will just boot up?
Tried different key combo's but it only boots in to the factory reset procedure.....
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try to use this service firmware it will update your phone into B364
- put the dload folder into the root of a fat32 formatted SD_Card
- shutdown the phone
- While pressing vol_up + vol_down press power_on button the upgrade will be lunched automatically
if the file does not work please provide us with the exact phone model to get the correct file
RAR1991 said:
try to use this service firmware it will update your phone into B364
- put the dload folder into the root of a fat32 formatted SD_Card
- shutdown the phone
- While pressing vol_up + vol_down press power_on button the upgrade will be lunched automatically
if the file does not work please provide us with the exact phone model to get the correct file
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Ehhhhmmmm...... I solved this already
I wrote that in a post too......
where is the solution to this problem
I have the same problem, what did you do to solve it?

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