Database Develop

Please help - my phone won't start

Hello all,
I've been using my phone for a 1 or 2 months now. Today quite often I couldn't send text messages. This happened before so I restarted the phone.
However after rebooting, the phone displayed the logo and then the screen went totally black. I have no idea what went wrong.
Anyone with any input would be really appreciated

i tried ClockworkMod Recovery but still no luck

fish1ng said:
i tried ClockworkMod Recovery but still no luck
Click to expand...
Click to collapse
what did you do in Clockwork Recovery?
What did you install before the phone went black?

i didn't do anything, just restarted the phone and it happened..really weird
so i pressed power button + up volume + home button >> reinstall the zip file listed in Clockwork Recovery...

okay then, go back into the Recovery mode
select the option to Wipe Data and Wipe Cache
then you should be able to boot back into the phone normally
it takes about 10 to 20 sec after a clean wipe

thanks, seems like the last option for me (
anyway i tried and it worked..
is it possible that i could recover all the data back?

nope, that was the problem something in the data kept your phone from booting
calendar, contacts, and messages will sync back automatically with your gmail account
apps will need to be reinstalled

Update Issue, Urgent.

I have an HTC One and I love it. I am running Android 4.1.2 and cant update to 4.2.2. Whenever I download the update, the phone restarts and gets stuck at around 25%-30%. It reboots when I keep the power button pressed. It automatically tries to install again but this time it shows a red exclamation mark in a triangle when it gets stuck. I reboot it and it boots back to android 4.1.2. Any help would be deeply appreciated.
PS. My phone is bare bones stock. No root, no unlocked bootloader.

OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail

L0rdNels0n said:
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
Click to expand...
Click to collapse
This isn't my first HTC One, its my second. On the first one, I accidentally Reset it from the recovery and it wiped Android. I'm scared to do so. Are you sure it'll work?
Thank you so much for replying!

A Factory reset is just that, it should reboot in the Rom on the phone but just with stock boot settings for the rom

A factory reset resets it to the state in which it left the factory, hence the name.

I knew that it sounded stupid, but my first HTC One died because I used that. It wouldn't boot. Was it because I was rooted?

L0rdNels0n said:
OK
first save your important stuff to the pc then
Do a factory reset from the recovery menu (power + volume up hold whilst on the red exclamation mark screen) and then redownloaded the update
If you do the factory reset from the setting option the update will still fail
Click to expand...
Click to collapse
I reset from bootloader. It didn't work, it still doesn't update. Does it have to be when the red exclamationmark is on the screen?

if you have some applications disabled, you should reset app preferences an try again

skodann said:
if you have some applications disabled, you should reset app preferences an try again
Click to expand...
Click to collapse
I haven't disabled any applications. My phone seems to stop the installation process after about 20%-30%.

Help! Stock Moto X bootlooping suddenly

Hi people,
I hoped I would never have to ask for help with my phone, but its randomly bootlooping and I have no idea why or how to fix it.
Basically, I was updating 2 apps on google play, one app updated so I went to open it while other app was updating, and my phone froze. This was slightly strange as it doesn't happen often, but google play always makes my phone lag when updating apps so it wasn't completely unexpected. So held down power button to restart it, then made that final app update again, locked it and left it. 10 minutes later I went to unlock my phone but found it seemingly turned off and feeling extremely hot. turned it on again, and bootlooped (did the 'moto worlds' animations thing then got stuck on rippling moto logo). Absolutely no idea what could have caused it. THis is where I need your guys' help, cause I have no experience of this on a moto X. I held down power button+voldown and got a menu (no idea what its called), tried every option and nothing did anything, there was no recovery, factory and SB tools went to bootloop. pls help!
Thanks in advance!

pinhead97 said:
Hi people,
I hoped I would never have to ask for help with my phone, but its randomly bootlooping and I have no idea why or how to fix it.
Basically, I was updating 2 apps on google play, one app updated so I went to open it while other app was updating, and my phone froze. This was slightly strange as it doesn't happen often, but google play always makes my phone lag when updating apps so it wasn't completely unexpected. So held down power button to restart it, then made that final app update again, locked it and left it. 10 minutes later I went to unlock my phone but found it seemingly turned off and feeling extremely hot. turned it on again, and bootlooped (did the 'moto worlds' animations thing then got stuck on rippling moto logo). Absolutely no idea what could have caused it. THis is where I need your guys' help, cause I have no experience of this on a moto X. I held down power button+voldown and got a menu (no idea what its called), tried every option and nothing did anything, there was no recovery, factory and SB tools went to bootloop. pls help!
Thanks in advance!
Click to expand...
Click to collapse
If everything is stock with stock recovery then hold power + volume down and it should boot into fastboot mode. From there choose recovery and press the volume up. If you get into a screen with a red exclamation mark and a android guy then hold power and volume up for 2 seconds and release. This will bring up the recovery and from there choose wipe cache partition and press power button. This will wipe the cache and hopefully should fix the bootloop you are having.

serophia said:
If everything is stock with stock recovery then hold power + volume down and it should boot into fastboot mode. From there choose recovery and press the volume up. If you get into a screen with a red exclamation mark and a android guy then hold power and volume up for 2 seconds and release. This will bring up the recovery and from there choose wipe cache partition and press power button. This will wipe the cache and hopefully should fix the bootloop you are having.
Click to expand...
Click to collapse
this hasn't worked, it was seemingly stuck trying to wipe the cache for over 5 minutes, so I held power button to reboot it and it still bootloops.

Okay I managed to wipe cache and complete it, hasn't worked, and when I went to do it again it reboots after 10 seconds of trying to wipe it. Am I right in assuming I'll have to wipe data?

If you are still having issues....yes...you may have to try doing a factory reset. Data will be wiped.
If that doesn't help, you may have to flash stock firmware fresh. If you can get your current version files.
Don't downgrade. You'll likely brick.

Yup, ended up wiping data and now its fine. Thanks to google my photos were already backed up, so I didn't lose too much. Thanks anyway guys

pinhead97 said:
Yup, ended up wiping data and now its fine. Thanks to google my photos were already backed up, so I didn't lose too much. Thanks anyway guys
Click to expand...
Click to collapse
What were the two apps you downloaded?

Hard Reset and Stock Recovery Access

I've been having some interesting issues with my T-Mo M9 and I just want to do a hard reset to fix them. I'm still pretty familiar with the basics of rooting and such though I'm out of touch with it all. So my understanding is there are 2 ways to reset to factory: go in through Backup and Reset for a device, or go through bootloader/Recovery. The latter of which is considered the hard reset.
I've tried going through the typical button sequences to access the bootloader/recovery. I am taken to a black screen where at the top it says "HTC download mode", with the following options to select: system info, show barcode, reboot to bootloader, reboot to download mode, reboot and power down. Select reboot to bootloader, then recovery mode and I get a black screen with a red triangle in the middle of an M9. Reboot to download mode and it refreshes the screen in a sense.
So is the M9 now lacking a stock recovery for hard resetting or doing tasks like wiping cache? I'm not finding much about this (or I've lost my touch in terms of searching). I checked several sites for simple tutorials and they all say just a bout the same thing, or maybe a slight variation in the button pressing.

Possibly Soft-Bricked Moto X with flashing recovery screen

Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)

cole_15 said:
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
Click to expand...
Click to collapse
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?

The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk

AGISCI said:
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!

d33dvb said:
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
Click to expand...
Click to collapse
I have solved the issue but the actual model is the Moto X 2nd Generation Pure Editon without the bootloader unlocked for anyone with similar issues. Thanks for helping out!

I'm having the same issue today with a Moto X Gen 1 after accepting Verizon's OTA upgrade to Lollipop. Only I can't boot to recovery.

cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.

Pfister07 said:
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Click to expand...
Click to collapse
I'm having this exact same problem too! The 'dead droid' just constantly flashes over and over, so I am unable to do anything. There was one time when I held power and the low battery icon showed up with a yellow exclamation mark triangle, but I haven't been able to get that screen again. I contacted Motorola and they told me to try and go to settings and do a factory reset... I just told you I can't turn on my phone! What the hell man. I have tried so many things online and none of them worked. From what I'm reading the only was to fix this is to flash a blank bootloader, but those files haven't been released yet.
The worst part is that I have only been using this phone for ONE DAY!:crying:

cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
How did you get the screen to eventually stay on?

mistervino said:
How did you get the screen to eventually stay on?
Click to expand...
Click to collapse
okay so after several guides and steps, i finally got my Moto X (1st Gen) working again using the tutorial here https://www.youtube.com/watch?v=EWDwyqUF6k4
Essentially i flashed a custom recovery like the PhilZ Touch recovery here http://www17.zippyshare.com/v/40132571/file.html by renaming the "philz_touch_6.58.7-ghost.img" file to "boot.img" in fastboot mode and rebooted after that.
And that was it, phone rebooted and is working fine.