I've been having some interesting issues with my T-Mo M9 and I just want to do a hard reset to fix them. I'm still pretty familiar with the basics of rooting and such though I'm out of touch with it all. So my understanding is there are 2 ways to reset to factory: go in through Backup and Reset for a device, or go through bootloader/Recovery. The latter of which is considered the hard reset.
I've tried going through the typical button sequences to access the bootloader/recovery. I am taken to a black screen where at the top it says "HTC download mode", with the following options to select: system info, show barcode, reboot to bootloader, reboot to download mode, reboot and power down. Select reboot to bootloader, then recovery mode and I get a black screen with a red triangle in the middle of an M9. Reboot to download mode and it refreshes the screen in a sense.
So is the M9 now lacking a stock recovery for hard resetting or doing tasks like wiping cache? I'm not finding much about this (or I've lost my touch in terms of searching). I checked several sites for simple tutorials and they all say just a bout the same thing, or maybe a slight variation in the button pressing.
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I'm running Cyanogen 7.01 and after my phone crashed yesterday, it is now stuck on the white clearstorage screen every time I turn it on (the one with three skateboarding androids).
I've tried lots of things to get to a point where I can install a new ROM (I have my stuff backed up) and wipe this old one. But, no dice. Here is what I've done:
1) The clearstorage screen asks if I want to delete user data. If I select no, the screen turns off and then takes me back to the clearstorage screen. If I select yes, it reads "Clear..." then quickly flashes "Press MENU to restart" before rebooting into the clearstorage screen again. If I hold the menu button down while the screen reads "Clear..." the phone boots into the HTC screen indefinitely (I waited 45 min).
2) I tried getting into the bootloader screen (Volume down key and power). Took me to the clearstorage screen.
3) I tried getting into Fastboot. Took me to the clearstorage screen.
4) Holding the key combo for a hard reset takes me to the clearstorage screen.
5) Holding the key combo for a factory reset me to the clearstorage screen.
6) I tried pulling out the SD card during boot and while in the clearstorage screen. No dice.
So, I'm not sure what my other options are. I can't get to the phone via my computer's command line since my computer can't detect my phone when it's in this state.
Thanks so much for reading this and for any help you can offer.
conorsgaffney said:
I'm running Cyanogen 7.01 and after my phone crashed yesterday, it is now stuck on the white clearstorage screen every time I turn it on (the one with three skateboarding androids).
I've tried lots of things to get to a point where I can install a new ROM (I have my stuff backed up) and wipe this old one. But, no dice. Here is what I've done:
1) The clearstorage screen asks if I want to delete user data. If I select no, the screen turns off and then takes me back to the clearstorage screen. If I select yes, it reads "Clear..." then quickly flashes "Press MENU to restart" before rebooting into the clearstorage screen again. If I hold the menu button down while the screen reads "Clear..." the phone boots into the HTC screen indefinitely (I waited 45 min).
2) I tried getting into the bootloader screen (Volume down key and power). Took me to the clearstorage screen.
3) I tried getting into Fastboot. Took me to the clearstorage screen.
4) Holding the key combo for a hard reset takes me to the clearstorage screen.
5) Holding the key combo for a factory reset me to the clearstorage screen.
6) I tried pulling out the SD card during boot and while in the clearstorage screen. No dice.
So, I'm not sure what my other options are. I can't get to the phone via my computer's command line since my computer can't detect my phone when it's in this state.
Thanks so much for reading this and for any help you can offer.
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Click to collapse
I thought the 3 skateboarding androids was the boot screen? What does it say on the screen? If it shows that if you hit "home" button it will take you to recovery. It should say H-boot on there I believe.
If it does, press the home button and not the menu button, and that should take you into recovery where you can wipe everything and restore your nandroid or install a new rom.
Or power off, then hold home press power. Recovery?
BANG! from my shooter...
Kudos to both of you guys for the responses.
I've actually been able to get to recovery by (duh) holding the home and power key down until I get the recovery screen.
However, after wiping the user data, cache, and davlik cache and installing a new ROM rebooting, I still get back the clearstorage screen.
I've tried to install a few different RUUs from the recovery screen and I get a message along the lines of "[RUU file] is bad. Cannot install"
It's most bizarre.
At this point I've got my data backed up to my computer and will do whatever to unbrick this phone.
Thanks again for all your help!
conorsgaffney said:
Kudos to both of you guys for the responses.
I've actually been able to get to recovery by (duh) holding the home and power key down until I get the recovery screen.
However, after wiping the user data, cache, and davlik cache and installing a new ROM rebooting, I still get back the clearstorage screen.
I've tried to install a few different RUUs from the recovery screen and I get a message along the lines of "[RUU file] is bad. Cannot install"
It's most bizarre.
At this point I've got my data backed up to my computer and will do whatever to unbrick this phone.
Thanks again for all your help!
Click to expand...
Click to collapse
What recovery are you using? If it's clockwork, go into mounts and storage and format system, boot, cache, data 3x each. Yes, I said 3x. Then, try and flash something besides an ruu. Many of those are to use as a HERCIMG.zip, not to flash in recovery. Judd you want to go to a sense 2.1 rom, try an nfx one or something ( at least to see of it works and you can update prl and other things too. Or, reinstall another gb Rom. I don't know I'd you are trying to get back to stock to take back or something. I say, get it working, then look for a flashable ruu from recovery.
Sent from my HERO200
conorsgaffney said:
Kudos to both of you guys for the responses.
I've actually been able to get to recovery by (duh) holding the home and power key down until I get the recovery screen.
However, after wiping the user data, cache, and davlik cache and installing a new ROM rebooting, I still get back the clearstorage screen.
I've tried to install a few different RUUs from the recovery screen and I get a message along the lines of "[RUU file] is bad. Cannot install"
It's most bizarre.
At this point I've got my data backed up to my computer and will do whatever to unbrick this phone.
Thanks again for all your help!
Click to expand...
Click to collapse
This is an executable HTC RUU that is to be run from your PC. Hook your phone up via the USB. Then double click the RUU on your PC. Follow the instructions. It will set your phone back to 2.27.651.6 and will be unrooted.
also, this may seem stupid, but if you were going from aosp to sense or vice versa, reflash your recovery first.
I'm having a small question about the stock recovery ROM behaviour of the GT-P1000.
When I boot it into the ROM (power+volup) and I select the wipe cache or wipe data (factory reset) using the home-button it always shows me the android with exclamation mark triangle or the android with a box and an arrow out of it. I can leave it for hours but nothing happens. I tried a device in the store and it does the same. What is the deal of this screen? Why does pressing home again sometimes start the selected action, and why sometimes nothing happens?
Thanks a lot!
Usually when you do anything in recovery mode like wipe/factory reset it should come up with a running text saying thinks like
Wiping /system
Wiling /data
Etc.
Once its done it should put you back in the main menu or press back arrow.
Side note if you press home key it hides/shows the text on the screen. Atleast i think that's what your asking
Sent from my LG-P999 using xda premium
Well, I do understand that, but, the process is not always started.
So, I start the recovery mode, select factory reset, press select and then the android with triangle and exclamation mark is shown and nothing is started at all.
If I press select again, sometimes the process is started so the tab starts resetting, and sometimes it simply goes back to the main screen showing all options again but nothing happened.
This behaviour of the recovery feels just strange to me so thats why I ask if anyone else has this happening
timvdl said:
Well, I do understand that, but, the process is not always started.
So, I start the recovery mode, select factory reset, press select and then the android with triangle and exclamation mark is shown and nothing is started at all.
If I press select again, sometimes the process is started so the tab starts resetting, and sometimes it simply goes back to the main screen showing all options again but nothing happened.
This behaviour of the recovery feels just strange to me so thats why I ask if anyone else has this happening
Click to expand...
Click to collapse
Hi,
About time to flash another ROM then You're still on the restricted Samsung edition of CWM. I can erecommend to take a look at the AF974-thread in the DEV-section
Cheers, and H N-Y
Here's what I did.
1) performed factory data wipe in TWRP
2) Installed all three .zip files, ROM, gapps, and lgapps, all said successful
3) dalvik/cache wipe
4) tried to boot.
When I try to boot my phone, I get the LG splash screen for a split second, then just a black screen. I cannot boot into recovery. I can get it into download mode by holding the power button, then waiting for the screen to go off, and holding volume up and plugging in the usb cable quickly before it goes to the lg splash screen. The problem is once I'm there, it goes to a "firmware update" screen which won't progress no matter how long I wait. My computer also won't correctly detect my phone. If in download mode, it won't detect it at all. If I just boot, it pulls up "local drive" E all the way to R and asks me to format each one. When I try to access E:, it tells me that the parameter is wrong. All the others simply ask to be formatted.
Please help. I probably shouldn't have messed with my phone in the first place. I thought I'd done it right, but I guess not
Xeno4494 said:
Here's what I did.
1) performed factory data wipe in TWRP
2) Installed all three .zip files, ROM, gapps, and lgapps, all said successful
3) dalvik/cache wipe
4) tried to boot.
When I try to boot my phone, I get the LG splash screen for a split second, then just a black screen. I cannot boot into recovery. I can get it into download mode by holding the power button, then waiting for the screen to go off, and holding volume up and plugging in the usb cable quickly before it goes to the lg splash screen. The problem is once I'm there, it goes to a "firmware update" screen which won't progress no matter how long I wait. My computer also won't correctly detect my phone. If in download mode, it won't detect it at all. If I just boot, it pulls up "local drive" E all the way to R and asks me to format each one. When I try to access E:, it tells me that the parameter is wrong. All the others simply ask to be formatted.
Please help. I probably shouldn't have messed with my phone in the first place. I thought I'd done it right, but I guess not
Click to expand...
Click to collapse
I might have the solution. You will need Ubuntu/ any other distribution that you want.
Try this, with these files.
Best of luck, hope you can fix this issue!
Xeno4494 said:
Here's what I did.
1) performed factory data wipe in TWRP
2) Installed all three .zip files, ROM, gapps, and lgapps, all said successful
3) dalvik/cache wipe
4) tried to boot.
When I try to boot my phone, I get the LG splash screen for a split second, then just a black screen. I cannot boot into recovery. I can get it into download mode by holding the power button, then waiting for the screen to go off, and holding volume up and plugging in the usb cable quickly before it goes to the lg splash screen. The problem is once I'm there, it goes to a "firmware update" screen which won't progress no matter how long I wait. My computer also won't correctly detect my phone. If in download mode, it won't detect it at all. If I just boot, it pulls up "local drive" E all the way to R and asks me to format each one. When I try to access E:, it tells me that the parameter is wrong. All the others simply ask to be formatted.
Please help. I probably shouldn't have messed with my phone in the first place. I thought I'd done it right, but I guess not
Click to expand...
Click to collapse
When you're in download mode, of course it won't progress because it's waiting for you to push an update.
You can use the lg flash tool to. Tot back to 11a from download mode.
However, I had a similar issue as yours and after asking more questions I was able to get back to recovery. The button sequence is tricky when you can't power your phone all the way off, but it can be done. Keep trying or just tot back from download mode.
Sent from my VS980 4G using Tapatalk
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
cole_15 said:
Hopefully you guys can help me with my problem. Recently, I downloaded the new Marshmallow app drawer from Android Pit's "Here's how to get Android Marshmallow's new app drawer on Lollipop". It was successfully installed and seemed to be working fine. However, Google Now gave me a message saying that it was not connected to the microphone and that I should reboot my device. Thinking that the actual reboot key combo was power and volume down, I did this and this brought me to the fastboot page. I selected and entered the power up normally option on the top, which the booted my phone to a completely black screen, from which only the "power off" option would show if I held the power button down. I was confused and concluded that the app drawer somehow soft bricked my phone. After reading up on the web, I went into recovery in the fastboot screen, then selected clear cache. Two lines of orange text appeared at the bottom saying that the cache clear was starting and that it was finishing. I hit the power button, tried to boot my phone up, then, recieving another black screen, brought back up the fastboot menu and tried to enter the recovery screen again so that I could factory reset my device. The recovery screen gave me messages about how it could not load the cache, and since then has been flashing on a set interval on my screen (going black, showing the broken Android with "no command" then going black again).
Any ideas on what I can do to fix this problem?
note: (I have not rooted my phone)
Click to expand...
Click to collapse
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
AGISCI said:
The black screen problem can only be fixed by doing a factory reset. After you get into the screen with the dead android and an exclamation mark. You need to press power and volume buttons to make a menu appear. Then choose factory reset. Unfortunately you will lose your data, but this will fix it.
Sent from my XT1095 using Tapatalk
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Click to collapse
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
d33dvb said:
What is the actual model of your phone. Did you have an unlocked bootloader with TWRP?
Click to expand...
Click to collapse
I have solved the issue but the actual model is the Moto X 2nd Generation Pure Editon without the bootloader unlocked for anyone with similar issues. Thanks for helping out!
I'm having the same issue today with a Moto X Gen 1 after accepting Verizon's OTA upgrade to Lollipop. Only I can't boot to recovery.
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
Pfister07 said:
I'm still having the problem that you were facing and cannot get out of that loop sequence. I've booted over and over, tried to launch recovery and nothing... I see some yellow text at the bottom only briefly staying that something couldn't load, then back to the dead-droid/red triangle (no command) for a split second, over and over... I am stuck.
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Click to collapse
I'm having this exact same problem too! The 'dead droid' just constantly flashes over and over, so I am unable to do anything. There was one time when I held power and the low battery icon showed up with a yellow exclamation mark triangle, but I haven't been able to get that screen again. I contacted Motorola and they told me to try and go to settings and do a factory reset... I just told you I can't turn on my phone! What the hell man. I have tried so many things online and none of them worked. From what I'm reading the only was to fix this is to flash a blank bootloader, but those files haven't been released yet.
The worst part is that I have only been using this phone for ONE DAY!:crying:
cole_15 said:
I have solved the issue... I believe it was stuck in some sort of loop with the revovery mode, because that was flashing periodically on the screen. I was eventually able to get the recovery screen to actually stay on the screen and then reset it. Thanks for the quick reply!
Click to expand...
Click to collapse
How did you get the screen to eventually stay on?
mistervino said:
How did you get the screen to eventually stay on?
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Click to collapse
okay so after several guides and steps, i finally got my Moto X (1st Gen) working again using the tutorial here https://www.youtube.com/watch?v=EWDwyqUF6k4
Essentially i flashed a custom recovery like the PhilZ Touch recovery here http://www17.zippyshare.com/v/40132571/file.html by renaming the "philz_touch_6.58.7-ghost.img" file to "boot.img" in fastboot mode and rebooted after that.
And that was it, phone rebooted and is working fine.
Hi,
I just received a phone of a friend that hit the floor a little bit too fast. Now it is cracked and there is just a black screen but the phone can still be turned on. As I don't want it to go to waste, it's still partially working and someone can probably make it whole again, I want to sell it. But for this I need the private data to be erased.
So a factory reset is my goal, but for some reason it doesn't work out. I tried the following (which I found somewhere around here but I can't find the thread right now):
1. Get into recovery
2. Press 3 times volume down + power
3. Press 7 times volume down + power
4. Wait for two minutes
5. Press power again
This should erase the data and reboot the phone. I tried it several times but for some reason it doesn't reboot and when I turn it on again it shows my friends user name.
After that I rooted the phone and installed TWRP which worked perfectly fine. But I think I made a mistake there as TWRP is touch only, isn't it? Do I need to download the stock rom and try the factory reset again or is there any other way I can go from here?