Database Develop

My Note just got stolen, help login out of everything.

I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,

Chaosin1983 said:
I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
Click to expand...
Click to collapse
Try to install plan b from the market. You can install it remotely from Google play using a web browser and should be able to get the GPS coordinates of your phone providing the thief has not removed your Google account. Do it asap to increase your chances.

+1 Good idea, However The phone will need to have internet access to receive the remote download.
Dont suppose you had Lookout installed ?? On my device it is un-installable, and i can remotely turn GPS on / off, Track the phone, Wipe everything, Lock the device, and even make the phone scream !! (useful for when you are tracking and a close enough to hear it)
I hope you get it back !!

Changing the password won't let the thief use any of the services you have logged into. The app should request him for the new password. Do it ASAP!
I feel for you man! Had my iPod touch, Optimus 2X and Galaxy SII stolen!
Sent from my GT-N7000 using XDA

first of all sorry you, that's one of the worst things that can happen to a phone.
if you think the theft is using your phone only with a different simcard you have the following options:
- try planb (as already mentioned above) to locate your phone.
- if you have a google account on the phone, try android lost that will gain you the full control over the phone including locating it, taking photos of the cameras and wiping the complete data of the device out. its a really great tool .
- if you have a Samsung account on your phone, try the samsung dive website with this you can also do things like locating or wiping data view call logs and so on.
if all the above fail you should change the passwords of all your accounts used on the phone, especially the email accounts. also try to contact your provider, really few of them provide a location service based on the imei number of the device. and also some of them offer the service to put the device's imei number to a ban list so the phone is useless at all because it cant login in to the gsm network.
*EDIT*: go to the police and let them give you a document that the phone is stolen, and the imei and serial numbers. give this document to samsung and they will put the device to a blacklist, so the device wont get service/support/repair anymore.
i hope some of this become useful to you

Best thing would be to:
1- Track it (with the app said above) or with Samsung Dive!
2- Find the perp
3- Beat him with a cow bone
4- Retrieve the phone
5- Send it to me for inspection

Hi guys, thanks for your help, I installed Plan B a few hours after the OP, but still no email...I would gladly beat the crap out of the theif, but I fear I won't see my note again, I have already ordered another one, this time I will install every tracking anti theft app available...
Anyhow, after this, I installed Lookout on my Girlfriends Note, and tried out the tracking, the tracking is not that accurate, it positions the phone within a 2 Km radius...any other app that would be more accurate?
Thanks,

Im using avast and i have to say its working well, it has a ton of features, you can make mobile data persistent with a single text making tracking that bit more accurate
combine it with the screaming feature of lookout and you should be able to hear it if you are close enough.

Try samsung dive
http://www.samsungdive.com

Lol samsung dive will dissapear when factory reset
Sent from my GT-N7000 using Tapatalk 2

Little late for the original poster but Cerberus is a nice app too. I got in on a free promotion. I have it activated and don't even think about till I get an email saying that I changed my sim. You can remotely hide the app, wipe phone/sdcard have a login screen pop up appear, record video and or audio and map in real time.
Even though I think tracking your kids is creepy, I can see how some parents would love to install it on their kid's phone.

Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?

Well in avast, you can remotely activate data network even if the thief switches it off, It also has stealth mode where it hides all traces of being installed.
If you are rooted it can even withstand a factory reset.

Chaosin1983 said:
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
Click to expand...
Click to collapse
GPS also needs data connectivity.

ravi_buz said:
GPS also needs data connectivity.
Click to expand...
Click to collapse
I've used GPS trakcing with data off before ...it will track you even if the map does not render...afterwards when you get connectivity the map will be displayed along with your tracking info.

GPS don't requires data connection thogh, tracking won't work without data connection.
GPS fix the position without data connection, but for tracking you need to pass that information to server, which needs data connection.

can i unblock a samsung galaxy note ?
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!

Strange. Post could be chameleon or possibly victim of stolen phone.
Sent from my GT-N7000 using xda premium

salmavic said:
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
Click to expand...
Click to collapse
maybe, but how do I know you didnt steal it yourself/know you bought a stolen phone?

Salmavic please return that phone to chaosin! Lol jk
_______________
Via GT-n7OOO using xda app-lite

[Q] Can't unlock.

Hi guys,
Who here had the problem with the tablet not being able to unlock? I get the vague message about my internet connection but that is not the problem. This tablet has had a board-swap so that could be the problem?
I tried to use the device-tracker and that wouldn't work either.
I've contacted asus a month ago and every now or than I get a email that it should work but obviously it doesn't
Can people who had the same problem share their solution? Or is there another way to unlock the tablet yet?
Thanks.

I had this message. I kept trying till it worked. Also make sure you dont have 2 step verification enabled.

What do you mean with 2 step verification? I've been trying daily for the past two weeks but no luck...
Verstuurd vanaf mijn HTC One met Tapatalk

He means the Google 2 step verification.
But your problem is the board swap. Now the Mac address or serial number does not match what they have in their database. You have to persistent. Take a Screenshot of your About Tablet page and attach it to each email you send them. Do not mention that you want to unlock. Say device tracker doesn't work.
Send them an email every day for a week. Send them two mails every day the following week....All it takes is for someone to bother contacting HQ in Taiwan and change the entry for your tablet in their database.
And keep trying the Unlock Tool. Sometimes HQ doesn't even report back to customer service it seems... Big corporation - bad communication ....
Sent from my ASUS Transformer Pad TF700T using Tapatalk

berndblb said:
He means the Google 2 step verification.
But your problem is the board swap. Now the Mac address or serial number does not match what they have in their database. You have to persistent. Take a Screenshot of your About Tablet page and attach it to each email you send them. Do not mention that you want to unlock. Say device tracker doesn't work.
Send them an email every day for a week. Send them two mails every day the following week....All it takes is for someone to bother contacting HQ in Taiwan and change the entry for your tablet in their database.
And keep trying the Unlock Tool. Sometimes HQ doesn't even report back to customer service it seems... Big corporation - bad communication ....
Sent from my ASUS Transformer Pad TF700T using Tapatalk
Click to expand...
Click to collapse
Thanks for your helpful post. I told them that the device tracker isn't working and the unlocktool isn't also. I gave them the info about the mac and device id and they made the correct database change now. So now it works.
I have one question left. What do they need my google account for?
Thanks

Frazzy said:
Thanks for your helpful post. I told them that the device tracker isn't working and the unlocktool isn't also. I gave them the info about the mac and device id and they made the correct database change now. So now it works.
I have one question left. What do they need my google account for?
Thanks
Click to expand...
Click to collapse
Wow! That was painless! It took weeks and months for others to get that adjusted!
No idea about the Google account - it's probably just a way to verify who it is who's unlocking the tablet. Once you enter your Google password it would be hard to argue that your 5-year old accidentally unlocked the tablet and you want it reversed
Sent from my K00C using Tapatalk

Problems with Motorola's website and purchasing Motocare

I have a unique issue with my Nexus 6 purchase on Motorola.com. I purchased my Nexus 6 and received it in the mail. After receiving the device, I was able to insert my Verizon sim and use the device. A day after receiving the device, I decided to purchase moto care on the device. I followed the steps from their website, signed into my profile and never get an option to purchase the moto care package for the phone. I have called motorola at least 5 times now to remedy the issue and they can't figure out the problem.
In addition to their website issues with purchasing the moto care package, I noticed that on my debit card statement the phone purchase was taken off of my statements and the amount I purchased the phone was not debited. While I was waiting for my phone, I saw the amount get debited off my account and now it's gone. All kinds of weird is happening with these purchases.

rester555 said:
I have a unique issue with my Nexus 6 purchase on Motorola.com. I purchased my Nexus 6 and received it in the mail. After receiving the device, I was able to insert my Verizon sim and use the device. A day after receiving the device, I decided to purchase moto care on the device. I followed the steps from their website, signed into my profile and never get an option to purchase the moto care package for the phone. I have called motorola at least 5 times now to remedy the issue and they can't figure out the problem.
In addition to their website issues with purchasing the moto care package, I noticed that on my debit card statement the phone purchase was taken off of my statements and the amount I purchased the phone was not debited. While I was waiting for my phone, I saw the amount get debited off my account and now it's gone. All kinds of weird is happening with these purchases.
Click to expand...
Click to collapse
Option 1: You could try revoking the Motorola website login connect on you Google account page and re sign up.
Option 2: Sign up with a different gmail or email account on Motorola support then register the IMEI # of the Nexus 6 on that account.
I was on call support for 30 mins trying different things and the last option was the only one that worked. The first option was said to work for some people.

I tried option 2 and I still can't get to that page.
Sent from my Nexus 6 using XDA Free mobile app

Same for me
I have tried signing up for moto care about five time since receiving their offer email on Dec 5. Absolutely no luck. Once I got as far as registering the device, but it didn't like my IMEI (keep in mind that I purchased it from motorola.com). Can't even add the device My Stuff, because Verizon isn't a value in the drop down box.
Was in a chat with CR yesterday and he was unable to resolve the issue. He told me that someone from insurance would call within an hour and, guess what, nobody called.
My frustration grows, as I'm sure that the process will exceed the 30 day purchase window and for me will no longer be a valid option.

That is unacceptable and I would raise hell if this happens.
Sent from my Nexus 6 using XDA Free mobile app

Same exact thing happened to me. I've used the chat with them 3 times and called once. Still having the issue. They said i should still be able to add it on. They also said i should be able to call tomorrow and add it, but i doubt that'll be the case. This is all kinds of FUBAR and regardless, to make it good customer service, it should be added on regardless of time frame, since there is plenty of record of me trying to add it. Only makes sense.

I would hope you're right.
CS does seem receptive. However, I have been promised a call back from their higher tiered (forgot the name) CS twice now "within the hour" of my call and have gone unfulfilled. Hate to say it, but I'm having flashbacks to Comcast CS. Getting real tedious.

Same here, I get to the pop up that says "Still in Security, scroll down and select Device administrators and activate Motorola Device Policy" but that does not exist on my phone.
I have chatted and called them also, sent me through the same hoops, suppose to call me back ...

Just Got the Phone With Customer Support
Well, it seems Motorola does not have this issue figured out. I called. They promised to call me back every day that the issue is still unresolved. Hope for the best...
UPDATE
Motorola seems to be trying to address the problem. I can now type my IMEI number and get a successful response from the website. But it is a false positive because my N6 still is not showing up in MyStuff.

Here's the weird trick I used to purchase MotoCar for my N6.
I use both macs and PCs. After failure after failure on both platforms I tried one last thing. Using safari on my mac I went to the "my stuff" page. It failed to load after several attempts, like everyone else. Then I selected the entire page to be shown in the mac dashboard.
When I opened my dashboard, sure enough, there was the loaded Moto "my stuff" windowed page loaded and working. I then went to add devices and from there, within dashboard, I selected my N6 and added MotoCare.
Can anyone else try this and let me know if it works? I've been reading this thread for weeks and have been hesitant to tell others to try it because it doesn't make sense that it did work.

comprookie2000 said:
Same here, I get to the pop up that says "Still in Security, scroll down and select Device administrators and activate Motorola Device Policy" but that does not exist on my phone.
I have chatted and called them also, sent me through the same hoops, suppose to call me back ...
Click to expand...
Click to collapse
I have the same issue. I can't add my phone to "My Stuff" because there is no option under Device Administrators on my device to activate Motorola Device Policy!!
I've had multiple conversations with Motorola and I've been getting the run around. Can't believe how big of a headache this has been.

I have tried everything and cant get my devices to show up under My devices. I have a ticket in and every time I call they just say that someone will call me back but no one does. Been working on this since the 14th of December.

I was able to get my device added (supposedly) just a few minutes ago. I selected "Don't Know" for my device and then entered my IMEI and on the next page rather than giving me directions to activate the "Motorola Device Policy" it simply had my IMEI in a text field with an "Add It" button. After clicking said button I was congratulated on adding my device to My Stuff...but
It still does not show up in the My Stuff page. Frankly, I'm getting pretty pissed about this....

I managed to get mine into my stuff after encountering the difficulties mentioned here. I think i added the device logged into in my motocare forums id and added the device through my profile. Make sure you are allowing popups from the moto site. Ibget the option to purchase moto care. Problem is i purchased it already when i got the device. I opened a ticket for that.
Ill try post the exact instructions i used if i can walk thru them later. I know I was on my laptop.

Well, after all the garbage I went through last night entering my IMEI multiple unsuccessful times, I logged in again this morning and had 5 duplicate devices in my stuff and was able to purchase the protection plan and remove the duplicates. It would seem the problem has been resolved... Hopefully
So it would seem the device was indeed added but there is a delay before it would show up. I don't know if it makes a difference but I could not see it in Chrome on my phone. I had to use boat browser set to desktop user agent.

Ok I was able buy moto care and got my nexus6 added to mystuff by getting my device registered @ Motorola Support Forums Device Registration.
I can't post the links

Locked out of phone

**I HAVE PROOF OF LEGAL OWNERSHIP** My girlfriend bought her 16 year old son a Note5 on the T-Mobile network. Apparently he had dirty fingers when attempting to unlock his phone so he was locked out. I performed a hard reset to start over. The big problem is he doesnt remember ANY passwords, security questions, ect. to access his google account. Is there anything that can be done besides using the phone as a nice paperweight?

Open your Google account from pc go to settings then you'll see paired devices then remove the devices from list
It's happened to me with my s6.

numba1stunna201 said:
**I HAVE PROOF OF LEGAL OWNERSHIP** My girlfriend bought her 16 year old son a Note5 on the T-Mobile network. Apparently he had dirty fingers when attempting to unlock his phone so he was locked out. I performed a hard reset to start over. The big problem is he doesnt remember ANY passwords, security questions, ect. to access his google account. Is there anything that can be done besides using the phone as a nice paperweight?
Click to expand...
Click to collapse
Have you solved the issue?

Muthumbi said:
Have you solved the issue?
Click to expand...
Click to collapse
Unfortunately I havent resolved the issue yet, any suggestions?

I would continue trying to guess the password. This happened to me but I remembered my Google account so it wasn't too bad. Did he setup a recovery email for that Gmail account?

You can send the device away to a JTAG flashing service, to reinstall the OS.

If you want you can root the phone then wipe the data and it will be like a new phone
Sent from my SM-N920C using XDA-Developers mobile app

Nexus on account lock

Is there any way to flash a new firmware to this phone without unlocking it with the account? I can't unlock bootloader without accessing the settings...

Get the person you got the phone from to remove the device from their account using their security panel at security.google.com

That's the problem-I bought this phone from a pal who doesn't remember his password and that's the reason why he sold it. I bought it because it's IP isn't registered as stolen and he's got all the accessories and original box so I don't think it's stolen, but I didn't know google introduced that kind of security in this phone :/ thought I'll just flash a new rom and problem will be gone.

If he can't remember his Google PW or properly use the recovery to get it/a new one then that's......I dunno.
Sent from my Nexus 6 using Tapatalk

Nechoya said:
That's the problem-I bought this phone from a pal who doesn't remember his password and that's the reason why he sold it. I bought it because it's IP isn't registered as stolen and he's got all the accessories and original box so I don't think it's stolen, but I didn't know google introduced that kind of security in this phone :/ thought I'll just flash a new rom and problem will be gone.
Click to expand...
Click to collapse
Google provides a guide to reset passwords here. He will need to reset the password on the GMail account he used on the device, log into that account on a PC, enter the account security settings and remove the device from that account. This is the only way you will be able to restore this device to operating condition, so you better hope he can remember the GMail account he used to set up the device.