phone dead - RAZR i Q&A, Help & Troubleshooting

Hi Guys,
I have been playing around with my phone. I upgraded to Orange UK JB, then used a homeade fastboot to get back to Orange UK ICS - no problem. I then used RDS lite to convert firmware to ICS Retail UK however, my phone is now DEAD!!
It will not start up. I hit the power button, the green light comes on for a few seconds, the phone vibrates twice then nothing. The same thing happens if I try Power + volume up or Power + Volume up and down. If I plug my phone into usb and try all of the above the light comes on for about 10 second, vibrates twice then nothing.
Any Ideas ??
As I have unlocked the bootloader there is no guarantee so I assume motorola will charge to fix.
Cheers

grampsharry said:
Hi Guys,
I have been playing around with my phone. I upgraded to Orange UK JB, then used a homeade fastboot to get back to Orange UK ICS - no problem. I then used RDS lite to convert firmware to ICS Retail UK however, my phone is now DEAD!!
It will not start up. I hit the power button, the green light comes on for a few seconds, the phone vibrates twice then nothing. The same thing happens if I try Power + volume up or Power + Volume up and down. If I plug my phone into usb and try all of the above the light comes on for about 10 second, vibrates twice then nothing.
Any Ideas ??
As I have unlocked the bootloader there is no guarantee so I assume motorola will charge to fix.
Cheers
Click to expand...
Click to collapse
Yep its bricked I did same thing last week when I update to jb it won't even recognize it on RSd will it .take it back to the carrier if you are on one if not you will have to pay Im on T-Mobile so I complained to the CEO of T-Mobile I was given a replacement in three days can't really suggest much else good luck
Sent from my XT890 using xda app-developers app

Related

Flashed Xperia T with DooMKernel - Now Bricked?

Hi Guys,
Flashed v2 of the kernel using flashtool and it seemed to randomly reboot and crash and be quite laggy etc for some reason.
Rebooted the phone a few times and phone seemed to work and went into sleep. Tried to turn phone on and it is acting as if the battery is as flat as a pancake, no lights nothing on the screen and won't turn on.
Have tried to charge it overnight and still nothing.
Only used the phone for 2days so not sure if it has bricked or it is just a coincidence and the phone was faulty?
Xperia T was running Android 4.1.2 Build 9.1.A.0.489 with bootloader unlocked
Thanks
karlywarly said:
Hi Guys,
Flashed v2 of the kernel using flashtool and it seemed to randomly reboot and crash and be quite laggy etc for some reason.
Rebooted the phone a few times and phone seemed to work and went into sleep. Tried to turn phone on and it is acting as if the battery is as flat as a pancake, no lights nothing on the screen and won't turn on.
Have tried to charge it overnight and still nothing.
Only used the phone for 2days so not sure if it has bricked or it is just a coincidence and the phone was faulty?
Xperia T was running Android 4.1.2 Build 9.1.A.0.489 with bootloader unlocked
Thanks
Click to expand...
Click to collapse
Flash the stock kernel that i linked in that thread. Its on the first or second page of his thread
gregbradley said:
Flash the stock kernel that i linked in that thread. Its on the first or second page of his thread
Click to expand...
Click to collapse
Thanks for your reply
I can't seem to get a response when connecting the phone via USB to the PC.
Tried holding the volume up button whilst connecting the USB and also with the volume down button to no avail.
Any ideas?
karlywarly said:
Thanks for your reply
I can't seem to get a response when connecting the phone via USB to the PC.
Tried holding the volume up button whilst connecting the USB and also with the volume down button to no avail.
Any ideas?
Click to expand...
Click to collapse
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
gregbradley said:
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
Click to expand...
Click to collapse
No joy unfortunately, just tried this on another PC to rule that issue out as well.
It's looking like i'm going to have to send it back for a repair me thinks?
gregbradley said:
to get into fastboot try this.
Hold volume up button. Keep it pressed. Insert USB cable. Now press and hold the power button untill the phne vibrates and immediatley let go of both buttons
Click to expand...
Click to collapse
I know i'm probably clutching at straws, but is there absolutely anything else I could try?
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
gregbradley said:
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
Click to expand...
Click to collapse
Yeah, tried that a few times, unfortunately nothing happened no vibrate or anything.
Will try putting it on charge again for 24 hours and then see what happens, had the phone on charge at the plug socket for around 8 hours last night but nothing change, no charging light or anything else.
I will try sending it back to the supplier I got the phone from if it doesn't spring back to life after charging for 24hours , I'm presuming that in the UK it could be just a simple swap?
Depends on the retailer/network. I worked for a UK network for 5 years. Outside of 7 days a device went off for a repair. Cpw do a 28 day exchange, not sure about all networks etc you'd have to check the returns policies.
Sent from my LT30p using xda premium
av4tar said:
Depends on the retailer/network. I worked for a UK network for 5 years. Outside of 7 days a device went off for a repair. Cpw do a 28 day exchange, not sure about all networks etc you'd have to check the returns policies.
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
I think what I should be asking really is that if they insist on a repair, would they go the whole hog to test if it had been flashed with non sony stuff, would that be highly likely or just simply swap the motherboards without question?
gregbradley said:
Put it on charge and eave it for 24 hours.
Sometimes this brings it back to life.
I take it you have done the hold power button and volume up button for 30-40 seconds untill it vubrates 3 times and then tried to turn it on.
Click to expand...
Click to collapse
I've let the phone charge for a few hours and now when trying to turn on the phone, the notification led now flashes red where as before it would not do anything when trying to turn on.
When connecting the phone to PC it still isn't detected.
Ive tried to search for what the notification colours mean but couldn't really find anything.
Is this anything hopeful?
karlywarly said:
I've let the phone charge for a few hours and now when trying to turn on the phone, the notification led now flashes red where as before it would not do anything when trying to turn on.
When connecting the phone to PC it still isn't detected.
Ive tried to search for what the notification colours mean but couldn't really find anything.
Is this anything hopeful?
Click to expand...
Click to collapse
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Then just keep it on the charger. Red led means low battery
Sent from my phone using XDA Premium
gregbradley said:
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Click to expand...
Click to collapse
Plugged it back in to the wall charger and it had a solid red light for around 5mins which I haven't had before when trying to charge it.
Will leave it plugged in now till tomorrow.
Thanks for your help so far
From my experience the warranty states if you modify the software it voids the warranty. If it's bricked it could be a pcc brick, a friends XT died that way.
So an engineer may just say it's faulty and exchange it. Hard to say but from what you've said it may come back on now it's charging.
Similar issue with my xperia s but it came back on after several minutes
Sent from my LT30p using xda premium
gregbradley said:
Yes, but leave it on charge untill tomorrow...then try the hard reset and turn on.
Click to expand...
Click to collapse
Hi Greg,
Left the phone on charge over night and have tried connecting the phone to PC and managed to get some kind of response when holding either the volume up button or volume down button and connecting to PC and detects the phone as a USB input device for just a second or so, the phone will then have a red LED light again after this.
I connected the phone to PC so I could monitor anything that happened easier and noticed that every now and then the red light will come on for a few seconds and then go off again.
Could I possibly have not left the phone on charge long enough at the plug socket?
Hi,
I had the same problem. When the light turns red wait until the light goes out. Make sure you have flashtool open and make sure you only flash the kernel. Now when the red light goes out hold volume down and plug in the usb cabel connecting to your pc, a green light wil appear. Now really fast flash only the kernel. The phone will go into a bootloop once and goes out again. Now put on the homecharger and wait untill it is about 50 percent. Now put the phone on and everything works as before.
Sent from my LT30p using xda app-developers app
Zoeriva said:
Hi,
I had the same problem. When the light turns red wait until the light goes out. Make sure you have flashtool open and make sure you only flash the kernel. Now when the red light goes out hold volume down and plug in the usb cabel connecting to your pc, a green light wil appear. Now really fast flash only the kernel. The phone will go into a bootloop once and goes out again. Now put on the homecharger and wait untill it is about 50 percent. Now put the phone on and everything works as before.
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
Can I flash with any stock Kernel that is made for the Xperia Tor does it need to be a particular one that will match the firmware that is on the phone?
karlywarly said:
Can I flash with any stock Kernel that is made for the Xperia Tor does it need to be a particular one that will match the firmware that is on the phone?
Click to expand...
Click to collapse
flash the stock kernel for your FW.
Load the FW into flashtool and exclude everything except kernel.
gregbradley said:
flash the stock kernel for your FW.
Load the FW into flashtool and exclude everything except kernel.
Click to expand...
Click to collapse
There doesn't seem to be a Build 9.1.A.0.489 (phone had android 4.1.2 and phone is factory unlocked) in the Kernal section in your thread unless I am missing the point?
Downloaded the stock kernel that was in the DooMKernal thread you posted but that doesn't seem to be compatible with flashtool as it is in img and elf files
Sorry for acting dumb.

Soft Bricked HTC One (URGENT)

Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
MacHackz said:
Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
Click to expand...
Click to collapse
power + volume down try that
dirtbikerr450 said:
power + volume down try that
Click to expand...
Click to collapse
It doesn't work because Fast Boot is turned on in Settings
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
dirtbikerr450 said:
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
Click to expand...
Click to collapse
No the LEDs just flash forever
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
hello,
actually it's my problem. thanks MacHackz for all the help he already has done for me.
I tried that with a bright light. it worked in this way that phone really turns off, but as soon as I remove the light, it turns on again. I cannot get it into bootloader.
EDIT: I flashed the phone with MAG-light from the start of charging. screen was black, but buttons started to blink. it went into hboot, and from there I went into recovery. I went to a reboot and press power off. I'll recharge it fully, and then I'll try to sideload a new ROM.
EDIT II: I tried to charge it, but it simply wont stay off. as soon as I plug the cable in, it turns on! I manage to enter HBOOT so I went into recovery and there phone is charging. so, I'll recharge it there and upload a RUU.
does anyone has right RUU? I have EU version from UK.
Did you not make a backup before flashing ??, there is a list of roms on Mikes Android Revolution Rom post - have a look at his guide
Heres another list also http://forum.xda-developers.com/showthread.php?t=2194707
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
many thanks man indeed, you helped me like anyone before !!!!!!!!!!!!!!!!!!!!
wow...i've been sitting in my dark bedroom for the past 90 minutes trying everythign to wake up my damn phone after it crashing and not coming back to life. ADB was still responsive but none of the reboot commands would do anything. FINALLY found this, went in the bathroom, held the phone up to the light with the power button help down and 10 seconds later it's back to life. double you tee eff...

[Q] after the first update my phone wont start

After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
simshtcincs said:
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
Click to expand...
Click to collapse
Dont start 2 threads for the same thing with the exact same content -.-

[Q] Bricked an S-OFF HTC One

Hey,
I bought an HTC ONE M-7 from a user who was running it on a custom Rom and had it S-OFF.
While trying to put stock Rom on the phone via the pc, the pc crashed in the middle of the process and the mobile stopped responding. The phone stayed in this condition until the battery ran dry. Since that moment, the phone doesn't turn on by any combination of hardware buttons as mentioned on different forums. While plugged in to a power source the screen just blinks on and off.
I would be highly obliged if anyone can help me out of this situation.
Anzar
anzarkhaliq said:
Hey,
I bought an HTC ONE M-7 from a user who was running it on a custom Rom and had it S-OFF.
While trying to put stock Rom on the phone via the pc, the pc crashed in the middle of the process and the mobile stopped responding. The phone stayed in this condition until the battery ran dry. Since that moment, the phone doesn't turn on by any combination of hardware buttons as mentioned on different forums. While plugged in to a power source the screen just blinks on and off.
I would be highly obliged if anyone can help me out of this situation.
Anzar
Click to expand...
Click to collapse
Hi,charge it for sufficient time, Than hold power button for 15-20 seconds,the captitive buttons blinks & stops ,After that hold power & volume down buttons ,release power button u get boot loader screen in that fast boot using volume up/down button than select reboot .phone will reboot to load previous Rom
Does it get detected on the computer?
sent from my mobile device

XT1095 suddenly switched off and wont boot

I have a problem with my Moto X 2014 - XT1095. Phone was fully charged and in the morning suddenly went off and wont come back on after that. I have been over 24 hours now without a phone.
I have tried to force restart and done external factory reset as mentioned here: https://motorola-global-portal.cust...prod_answer_detail/a_id/101072/p/30,6720,9197 and the same problem is still there.
When I press and hold the volume down button and the power button at the same time while plugged, a green light blinks briefly in the middle of the top speaker grill and nothing more happens.
This phone is about 6 months old. Can anyone help me solve this problem and get the phone back?! :crying:
It sounds like your battery died and might need replacing. Does it attempt to charge?
Sent from my XT1095 using Tapatalk
cliq said:
I have a problem with my Moto X 2014 - XT1095. Phone was fully charged and in the morning suddenly went off and wont come back on after that. I have been over 24 hours now without a phone.
I have tried to force restart and done external factory reset as mentioned here: https://motorola-global-portal.cust...prod_answer_detail/a_id/101072/p/30,6720,9197 and the same problem is still there.
When I press and hold the volume down button and the power button at the same time while plugged, a green light blinks briefly in the middle of the top speaker grill and nothing more happens.
This phone is about 6 months old. Can anyone help me solve this problem and get the phone back?! :crying:
Click to expand...
Click to collapse
When plugged to the mains, nothing happens but when plugged to the computer, green light briefly show up in the middle of the top speaker grill and computer makes that connecting sound.
Cant also get to boot Mode Selection Menu
Please give us some details. Which rom did you use? It was a custom rom or the stock one? Did you have an unlocked bootloader? Did you have installed a custom recovery or not?
Jim_C30 said:
Please give us some details. Which rom did you use? It was a custom rom or the stock one? Did you have an unlocked bootloader? Did you have installed a custom recovery or not?
Click to expand...
Click to collapse
I was having stock ROM, never rooted and no unlocked bootloader. This is a vanilla device and totally untouched.
Using moto's charger, charge your phone for about 2 hours. After this time and while your phone charging, press and hold power button for about 3 minutes and see if your problem solved by this way.
Jim_C30 said:
Using moto's charger, charge your phone for about 2 hours. After this time and while your phone charging, press and hold power button for about 3 minutes and see if your problem solved by this way.
Click to expand...
Click to collapse
Maybe i'll have to do this again but unfortunately that hasn't helped earlier when I was advised to do this by Moto's support rep
I have tried that again @Jim_C30 several times and the phone is still dead. Any hope for this phone anymore?
Would have been nice if the computer recognise the phone and at least can try and flash a ROM to it
Without charger hold the Volume Down and the power button together for at least two minutes. Is there any difference?
thanks @Jim_C30 for your assistance. Unfortunately no difference ?
Is your phone under warranty? I read that is only 6 months. Why don't you visit a Motorola Service Center?
well yes that's where I've got problems... bought the phone in the US and I'm now in the EU so warranty only works in the US. Sending it to the US is impossible because of lithium battery inside the phone ?
I am more than sure that the warranty is global. Make a question at motorola but i think that i am right. The warranty is global not only at the place you bought the phone. They could find anything by your imei.
Do it, don't be scared!
Just make a question...
thanks I've asked already Motorola before I came here for assistance. They said it is having only US warranty. Motorola's warranty isn't global anymore unfortunately. I've to send the phone from here to the US for repairs - this is just terrible from Motorola.
exactly the same problem here and at the same moment, yesterday morning
I have the same problem here. Do you find any solution ?
It is stock ROM, never rooted and no unlocked bootloader.
cliq said:
thanks I've asked already Motorola before I came here for assistance. They said it is having only US warranty. Motorola's warranty isn't global anymore unfortunately. I've to send the phone from here to the US for repairs - this is just terrible from Motorola.
Click to expand...
Click to collapse
coxa21 said:
I have the same problem here. Do you find any solution ?
It is stock ROM, never rooted and no unlocked bootloader.
Click to expand...
Click to collapse
Solved for me :laugh::laugh:: I disconected the battery for about 10 days. Then I conected it again and with the solution " press and hold the volume down button and the power button" but for about 3 minutes, and MAGIC
I've tried this like 5 o 6 times during 2 weeks but at first I only saw the green led on at the top of the screen and a vibration but finally it tuned on yesterday!
This problem was produced after two hard resets due to the hard battery draining cell stanby
comedoritos said:
Solved for me :laugh::laugh:: I disconected the battery for about 10 days. Then I conected it again and with the solution " press and hold the volume down button and the power button" but for about 3 minutes, and MAGIC
I've tried this like 5 o 6 times during 2 weeks but at first I only saw the green led on at the top of the screen and a vibration but finally it tuned on yesterday!
This problem was produced after two hard resets due to the hard battery draining cell stanby
Click to expand...
Click to collapse
Should I press and hold the buttons with the phone charging ? Or disconnect?

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