[Q] Update Woes! - RAZR i Q&A, Help & Troubleshooting

I was hoping someone out there would be able to help me. I have been trying to find the related threads to aid my quest in updating my Motorola Razr I to Jelly Bean to no avail. The firmware is an orange gb one. I tried to install one I downloaded in a different thread. One that set my version to 81.5.31002.xt890.orange.en.gb but that didn't help.
The issue is I get the update in about phone > system updates. It downloads but fails to install. The update lists itself as the system version without the orange part in the firmware name. I spoke to Motorola who just said send it back in but I dont really want to spend 10 days or more without my handset especially now that I have tried to put a updated rom on it. I wondered if anyone had an update.zip or something I could run from recovery that would install the latest version. Or someone who could help / point me in the right direction of how to install an unbranded rom so I could try the update from that?
I love this phone but this kind of stuff is a real pain!
Thanks in advance
Adam

Update
xpertconqueror said:
I was hoping someone out there would be able to help me. I have been trying to find the related threads to aid my quest in updating my Motorola Razr I to Jelly Bean to no avail. The firmware is an orange gb one. I tried to install one I downloaded in a different thread. One that set my version to 81.5.31002.xt890.orange.en.gb but that didn't help.
The issue is I get the update in about phone > system updates. It downloads but fails to install. The update lists itself as the system version without the orange part in the firmware name. I spoke to Motorola who just said send it back in but I dont really want to spend 10 days or more without my handset especially now that I have tried to put a updated rom on it. I wondered if anyone had an update.zip or something I could run from recovery that would install the latest version. Or someone who could help / point me in the right direction of how to install an unbranded rom so I could try the update from that?
I love this phone but this kind of stuff is a real pain!
Thanks in advance
Adam
Click to expand...
Click to collapse
Ok so I have now updated it to the retail version. My banking app doesn't install now but all in all its nice and quick again. Only issue is now I still cant update it. I was hoping for an update zip. if anyone has one. I tried doing the root thing but I am having issues I am going to try again. I will keep you all posted incase this helps anyone

xpertconqueror said:
Ok so I have now updated it to the retail version. My banking app doesn't install now but all in all its nice and quick again. Only issue is now I still cant update it. I was hoping for an update zip. if anyone has one. I tried doing the root thing but I am having issues I am going to try again. I will keep you all posted incase this helps anyone
Click to expand...
Click to collapse
Fixed the issue myself. Needed to unlock the bootloader and root the phone to get it installed. I am hoping I can now close the bootloader or at least unroot the device! if you need help give me a shout and I can talk you through it.

Related

Cannot disable auto firmware update

Apologies to forum for mis-posting in wrong forum.
Can someone please tell me how to an automatic firmware update from attempting to install?
I have tried disabling auto-update and push notifications but this DOES NOT WORK.
I have N7000DXLP9-------4.0.3-----------2012 May-----------N7000OLBLP6--------Singapore (SingTel) ROM installed and a few days ago, I got a notification saying that there was an automatic FW update. I assume this is the official Samsung release of ICS which is trying to install.
The only options presented are
Install
Postpone
If I allow it to install, it re-boots the phone then fails. The only option I have then is to postpone for 3 hours after which the install notification re-appears. Can I delete/disable the downloaded package using Root Explorer?
Would it help if I flashed the latest version 4.0.4?
I'm a bit out of my depth here.
Trevor
sacentre said:
Apologies to forum for mis-posting in wrong forum.
Can someone please tell me how to an automatic firmware update from attempting to install?
I have tried disabling auto-update and push notifications but this DOES NOT WORK.
I have N7000DXLP9-------4.0.3-----------2012 May-----------N7000OLBLP6--------Singapore (SingTel) ROM installed and a few days ago, I got a notification saying that there was an automatic FW update. I assume this is the official Samsung release of ICS which is trying to install.
The only options presented are
Install
Postpone
If I allow it to install, it re-boots the phone then fails. The only option I have then is to postpone for 3 hours after which the install notification re-appears. Can I delete/disable the downloaded package using Root Explorer?
Would it help if I flashed the latest version 4.0.4?
I'm a bit out of my depth here.
Trevor
Click to expand...
Click to collapse
Didn't heard about that Earlier... If your phone is rooted and know how to flash firmware. Then flash a custom firmware. I am sure it will be solved...
You could use titanium backup to freeze the software update app. This way the phone won't ckeck for updates anymore.
Sent from my Galaxy Note running ICS
take it to the workshop and let them fix it on warranty, why bother
xfox said:
take it to the workshop and let them fix it on warranty, why bother
Click to expand...
Click to collapse
Bcoz you have 150 posts and 1 thanks thats why
xfox said:
take it to the workshop and let them fix it on warranty, why bother
Click to expand...
Click to collapse
You mean, why bother joining a forum dedicated to sharing info about Android phones, exploring their capabilities and offering assistance with troubleshooting? Maybe I missed something.
As for taking it to Samsung Service, the first thing they are likely to say is, "Sorry, you've rooted this phone which invalidates the warranty".
Go into setting>applications>manage applications >all> software update and clear cache and data.
Then once again goto software update and dis able the check for updates check box.
Sent from my Android Rocket using xda Premium

[Q] Log-File for ICS update?

Hi there. My razr already has ICS for a while (4.0.4). Since yesterday I keep getting notifications that a new version is available. When I try to install that update, this fails.
I EXPECT this is because of the "System/Spam"-Utilities I uninstalled as root the update cannot find anymore.
Is there any logfile of the update-process where I can find exact information?
I would not really want to do a factory reset because of that issue
heinztomato said:
Hi there. My razr already has ICS for a while (4.0.4). Since yesterday I keep getting notifications that a new version is available. When I try to install that update, this fails.
I EXPECT this is because of the "System/Spam"-Utilities I uninstalled as root the update cannot find anymore.
Is there any logfile of the update-process where I can find exact information?
I would not really want to do a factory reset because of that issue
Click to expand...
Click to collapse
I think with a Razr, you should ask in the Razr section.

[Q] Razr i - ota update failed or not?

Hi guys,
Can anyone shed some light on this. Was told by someone there was a new update out. I have a rooted phone.
I saw the update and failed to remember what version they said was out but just clicked update anyway.
Downloaded the update fine, said yes to install and it all seemed to go through fine.
The phone rebooted and it said android was upgrading.
And yet I haven't noticed any changed such as someone telling me chrome OS is the main browser now and yet I can't see that.
Checked the version and it shows 81.5.39001.XT890.Retail.en.GB.
I checked for an update and it said there is no update at present.
So confused. Did it update? And if not, how can I do this on a rooted phone?
Thanks a lot for any help.
It updated fine
Thanks Phil, I thought the latest update however was 81.5.39002. Could be wrong though.
Nope, that's the latest version.
Cheers. The main suprise I had was that it retained my root which I didn't expect.
wingy1 said:
Hi guys,
Can anyone shed some light on this. Was told by someone there was a new update out. I have a rooted phone.
I saw the update and failed to remember what version they said was out but just clicked update anyway.
Downloaded the update fine, said yes to install and it all seemed to go through fine.
The phone rebooted and it said android was upgrading.
And yet I haven't noticed any changed such as someone telling me chrome OS is the main browser now and yet I can't see that.
Checked the version and it shows 81.5.39001.XT890.Retail.en.GB.
I checked for an update and it said there is no update at present.
So confused. Did it update? And if not, how can I do this on a rooted phone?
Thanks a lot for any help.
Click to expand...
Click to collapse
You can always check the stickied thread I made for the latest OTA Update files, don't have to wait for them to be fully pushed.
mattlgroff said:
You can always check the stickied thread I made for the latest OTA Update files, don't have to wait for them to be fully pushed.
Click to expand...
Click to collapse
You don't actually have 39001 GB in there yet.
EDIT - just seen it, sorry.
Thanks all, I just couldnt see any major difference that was all between the old and new firmware hence another reason why I was a bit confused.

[Q] help - no su binary installed?

i have previously unlocked bootloader and rooted my device using the Hasoons all in one tool kit and then had been using ard 12.1.
I then fancied trying the latest GE 4.3 release (stock) which i downloaded and flashed and all seemed fine however when i went to check root was still there i have the icon but get a message saying that there is no su binary installed. I have tried to use the toolkit again to go back the root procedure in the hope i can re-install what ever is missing however for some reason now the tool kit comes up with an error message in the box saying waiting for device or device not recognized.
I have tried to sort the problem but now feel i am just going round and around in circles and really dont have the knowledge to put it right as im quite new to the flashing and modding side and dont fully understand all the terminology, im sure its probably something really simple to fix for those who know how so would really appreciate some advice.
My overall aim would be to be running the stock rom (or might even try the new arhd 4.3 ge) with root so that i can then use the volume + to wake mod as i find this really usefull as my power button is quite depressed and hard to use.
hpsauce37 said:
i have previously unlocked bootloader and rooted my device using the Hasoons all in one tool kit and then had been using ard 12.1.
I then fancied trying the latest GE 4.3 release (stock) which i downloaded and flashed and all seemed fine however when i went to check root was still there i have the icon but get a message saying that there is no su binary installed. I have tried to use the toolkit again to go back the root procedure in the hope i can re-install what ever is missing however for some reason now the tool kit comes up with an error message in the box saying waiting for device or device not recognized.
I have tried to sort the problem but now feel i am just going round and around in circles and really dont have the knowledge to put it right as im quite new to the flashing and modding side and dont fully understand all the terminology, im sure its probably something really simple to fix for those who know how so would really appreciate some advice.
My overall aim would be to be running the stock rom (or might even try the new arhd 4.3 ge) with root so that i can then use the volume + to wake mod as i find this really usefull as my power button is quite depressed and hard to use.
Click to expand...
Click to collapse
hello you are in need of the new 4.3 superuser.zip
http://download.clockworkmod.com/test/superuser-4.3-beta3.zip
if you are using CWM, when it asks to fix su upon reboot, select NO
Wow thank you!!!!!
You have no clue, or maybe you do, how lost I got trying to root my HTC One. This is all new to me, but this forum has helped massively. I found that the supersu zip I had was the older version when I already had 4.3 uploaded before rooting. This community rocks!
why do my gapps processes keep crashing?
NM forgot to full wipe
So I have the same issue - my only question is that I am running 4.4 now. Does this super user file still work or is there a 4.4 version?
Just use "SuperSu" if you face any root acces issues
Sent from my loved HTC One S using (most time buggy) Tapatalk
HHEELLPPP
Hi there, Im new to the rooting world, I have a htc one m7 from sprint trying to sim unlock it, as far as I know I unlocked the bootloader, tampered it, and rooted, but no access to super user so I can sim unlock it. I downloaded and installed this App that you mention, but still keeps saying no binary updated, and with this 4.3 version says there was an error installing superuser. Please help, I dont know what to do.
I was having this same issue on my Note 2 (4.3). I seem to have found a way to restore root that may help you as well.
I think this issue may be caused by the SU app & binary updates. Uninstalling the updates has restored root for me.
Go to:
​Settings > More > Application Manager > All > SuperSU > Uninstall updates
​(menu options may be slightly different on other devices)
This will roll back SuperSU and hopefully restore your root access.
Let me know if this helps.
Any updates on this? I'm trying to get root on an HTC One M7 that I just purchased and I'm running into the same error.
Thanks!

[Q] Teamwin, OTA update

Hi All I need help, I rooted my phone a while back, I done this because I was told that I would be able to get app's that are,
not available in your country, all it was, was the sky news app, Im not worried about it now as I have another news app that I use.
The main problem is every time I unlock my screen now I get the system update screen, I have tried to update but it just re-boots into teamwin so I just select later, this is getting very annoying now, the question is, is there anyway I can download the OTA update and update manually, if not how do I get the teamwin out so the phone.
Thanks
nokevin said:
Hi All I need help, I rooted my phone a while back, I done this because I was told that I would be able to get app's that are,
not available in your country, all it was, was the sky news app, Im not worried about it now as I have another news app that I use.
The main problem is every time I unlock my screen now I get the system update screen, I have tried to update but it just re-boots into teamwin so I just select later, this is getting very annoying now, the question is, is there anyway I can download the OTA update and update manually, if not how do I get the teamwin out so the phone.
Thanks
Click to expand...
Click to collapse
I don't think you can install an OTA properly if you have a custom recovery like TWRP. Try flashing the stock recovery and install OTA. See if that works
Thanks for the info but I really dont know how to do that ?
Thanks
Thanks for the info, Ive looked into this but am totally lost, when I read this like:
Make sure you have the correct CID, MID & Recovery installed
If anyone could guide me through this it would be a great help
Thanks

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