Database Develop

[Q] Galaxy Note not waking up?

I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;

I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?

I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.

I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.

tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.

I'm on stock room and unrooted. Like I said first time it's happened.

i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted

I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?

Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.

kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
Click to expand...
Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.

Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.

My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.

Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.

Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?

Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?

metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically

neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.

mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)

I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??

qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?

[Q] Atrix won't stop rebooting? help?

I'll try to keep this brief. Earlier tonight I downloaded the Nova Launcher on the google play store. It worked fine, I set it up how I wanted, etc etc. Well I went to looking for an app to replace the circles app on stock ICS. I found an app called "Fancy Widgets" and downloaded it. Practically as soon as it finished downloading my phone rebooted. I thought, maybe, it just needed to reboot for the app to take effect. I had to do that with a previous phone.
But no, Now my phone is just in a constant loop of boot and load to the home screen, wait 10-20 seconds and reboot. It just keeps going through this over and over so basically my phone is useless at the moment.
Does anyone know how to help this? I'm lost. If I can't get it figured out I'm going to have to stay up all night trying to figure it out because my phone is my alarm clock and I'll oversleep otherwise. So.. Please help!! Thanks!

Parham112 said:
I'll try to keep this brief. Earlier tonight I downloaded the Nova Launcher on the google play store. It worked fine, I set it up how I wanted, etc etc. Well I went to looking for an app to replace the circles app on stock ICS. I found an app called "Fancy Widgets" and downloaded it. Practically as soon as it finished downloading my phone rebooted. I thought, maybe, it just needed to reboot for the app to take effect. I had to do that with a previous phone.
But no, Now my phone is just in a constant loop of boot and load to the home screen, wait 10-20 seconds and reboot. It just keeps going through this over and over so basically my phone is useless at the moment.
Does anyone know how to help this? I'm lost. If I can't get it figured out I'm going to have to stay up all night trying to figure it out because my phone is my alarm clock and I'll oversleep otherwise. So.. Please help!! Thanks!
Click to expand...
Click to collapse
Already tried power and volume down button (6 sec)?

Good news is the att sound works as a good alarm. I found out when mine did that. Restart in safe mode by holding down power and volume rocker then do a factory reset.
Sent from my MB886 using xda app-developers app

funny, I've had nova launcher working with fancy widgets when i updated my phone and it went into a reboot loop. it only happened to me when i updated the phone though

My first Atrix HD rebooted itself daily, sometimes bootlooping and causing me a lot of grief. The phone was fine for the first two days. After that, it went haywire. I would run logcats to try to determine the causes of the bootloops. I always found an error with some random app. I'd uninstall it and the phone would be fine for awhile. Eventually, I came to the conclusion that a problem with the wifi radio was the underlying cause. If not, the wifi problem and reboots were co-morbid, so to speak, and related to the same problem. I was pretty sure the real problem had to do with faulty hardware. I exchanged the phone for another. I've had this one for three days now and it just rebooted itself about 15 minutes ago. That bugs me.
I like the phone, but I think there may be an unusually high number of defective units out there. That's based solely on anecdotal information, but I believe it to be true. If anyone has any additional theories or has an explanation for these reboots, that would be a great help to me.
McEwen.

McEwen said:
My first Atrix HD rebooted itself daily, sometimes bootlooping and causing me a lot of grief. The phone was fine for the first two days. After that, it went haywire. I would run logcats to try to determine the causes of the bootloops. I always found an error with some random app. I'd uninstall it and the phone would be fine for awhile. Eventually, I came to the conclusion that a problem with the wifi radio was the underlying cause. If not, the wifi problem and reboots were co-morbid, so to speak, and related to the same problem. I was pretty sure the real problem had to do with faulty hardware. I exchanged the phone for another. I've had this one for three days now and it just rebooted itself about 15 minutes ago. That bugs me.
I like the phone, but I think there may be an unusually high number of defective units out there. That's based solely on anecdotal information, but I believe it to be true. If anyone has any additional theories or has an explanation for these reboots, that would be a great help to me.
McEwen.
Click to expand...
Click to collapse
Yeah, I wish someone knew what the problem was. After I posted this originally at the beginning of October, I deleted Fancy Widgets and didn't have any more problems with boot loop until this week. I blamed it on my two newest apps and un-installed them, but the problem is there somewhere and I randomly reboot after installing Nova back.
This really bothers me. I had just gotten used to how I had everything set up in Nova. The stock launcher is disappointing in comparison now that I've experienced something better.

Parham112 said:
Yeah, I wish someone knew what the problem was. After I posted this originally at the beginning of October, I deleted Fancy Widgets and didn't have any more problems with boot loop until this week. I blamed it on my two newest apps and un-installed them, but the problem is there somewhere and I randomly reboot after installing Nova back.
This really bothers me. I had just gotten used to how I had everything set up in Nova. The stock launcher is disappointing in comparison now that I've experienced something better.
Click to expand...
Click to collapse
Replying to myself, but yeah..
It now looks like my issue has something to do with DoubleTwist music player. Nova worked until I tried to put a DoubleTwist widget on my homescreen and it IMMEDIATELY went into boot loop.

Xperia V standby hang, cannot wake up

anyone experience Xperia V cannot wake up or hang in standby?
it happens at nite after i sleep. but when i wake up, i press the power button several times but the screen doesnt on. notification light is working and blinking.
only way is to remove battery. its been happening everyday. even alarm is not working. checked my backup(sms, call log), it didnt backup. :crying:

I at least dont have that problem. Is your phone stock? Rooted etc?
Sent from my LT25i using xda premium

I have this problem too. Not rooted. Probably, while charging this problem not appears.

Wrong section. This belongs in Q&A.
And for your problem, few users with.XT and XTX also reported similar problems. They are known as SoD (Sleep of Death).
There is no known fix yet. One users took it back to the store and the the Sony tech guru told him it's an isolated problem and he got a new one. So I suggest you go back to the store.
For anyone using adw launcher, one user reported that that caused his SoD. When he uninstalled that it was gone. Can be an app.
Try factory reset, and start first day without installing apps. And day by day add a new app, this way you can rule out if apps cause the problem.
Also format internal and external sdcard. Don't just empty them by wiping, you should really format, so no traces of possible app malfunction can be found back by the system.
Sent from my LT30p (Xperia T) using XDA Premium.
Did I help? please press thanks button

after several days of testing, it doesnt hang on mine for 3 days already.
i guess its because there is a additional line in build prop "dalvik.vm.heapsize=36m" that cause this? this also cause my Need For Speed Most Wanted to force close too.
i also increase min clock freq to 594MHz.
also run TempMonitor(paid) on my notification bar.
not sure the above method works for most of u.. but try if it works.

I've got this problem since the first day. Got the phone, booted it up without even installing a sim card/downloading anything, plugged it into the charger, and it froze.
Since then it would go a few days without freezing, or it would freeze 3 times a day. The freezing always happen in standby mode.
Since it froze on a fresh system with no apps installed, it can't be app-related. There are users who have never experienced this problem, so I suppose the only way is to return the phone or take it to your local sony service center.
Normally it would just hang there and you'd have to pull the battery out. There was once where it hung and the phone got incredibly hot, and battery would be drained really fast.
Currently I am experimenting with keeping WiFi OFF, and surprisingly the phone has been fine for 4 days straight without freezing now. Its just something I'm trying and by no means this is a fix, but returning the phone to a sony store isn't an option for you, you might want to see if this works for you.

for those still having SOD, maybe u can try this. not sure it helps or not. because before i install jellybean, i review the code in build.prop first. so that is why it didnt happen on me for 2 weeks. well, i test it out yesterday.
use either ES file explorer or Root explorer, go to system -> build.prop.
find this line dalvik.vm.heapsize=36m, put a # in front of it to disable this code.
it could be because there is another similar code, thus conflict. u can find another similar line at the bottom of build.prop.
hope it helps!

Have you had anymore sod since disabling that?
Sent from my LT30p using xda app-developers app

scythekain said:
Have you had anymore sod since disabling that?
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
before i install custom rom jellybean, i already disable that. didnt had any SOD since than.
but of cos 1 day i decided to test it out, and it SOD the next morning.

[Q] Note 3 screen wont turn off

As stated, screen will not go off via timeout or power button tap. Power button is recognized and will bring up shut down menu like normal.
Device is rooted (thanks DG) and had been running well for over a week. Defrosted all apps from tibu in case I got over zealous but no better. A factory reset has not cleared it up either. Hoping the oneclick from the root package will correct the issue, but thats not until I get home later this evening.
Has anyone experienced / recovered from this issue?
Smart stay is turned off

I've had noticeable lag like a few seconds and sometimes I wonder if it's going to shut off but it always does. Better set a dark lock screen wallpaper to conserve your battery
Sent from my SAMSUNG-SM-N900A using xda app-developers app

I know this is kind of basic, but what is your setting here:
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Thanks for the thoughts.
I had already gone through the standard - double check the settings, remove recent apps. When all that failed and a factory reset still didn't clear it up I was beginning to worry about some kind of hardware damage (don't see how since I treat it better than my child ).
Fortunately the one click from the root seems to have restored proper operation. Back to rooting and rebuilding!

3496255310
papashex said:
Thanks for the thoughts.
I had already gone through the standard - double check the settings, remove recent apps. When all that failed and a factory reset still didn't clear it up I was beginning to worry about some kind of hardware damage (don't see how since I treat it better than my child ).
Fortunately the one click from the root seems to have restored proper operation. Back to rooting and rebuilding!
Click to expand...
Click to collapse
I'm having the same problem, I rooted through vroot.... what do you mean one click fixed it little my incite would be helpful....
thank you

Mine just did this, scared the hell out of me It also didn't go into deep sleep before it started. (Not rooted).
Pulled the battery, waited 30 seconds, plugged it back in.... same thing. Waited a few minutes, seems to have sorted itself out.
Scary....

This is definitely a software bug and it is related to the Headphone detection bug that people are having too (it's actually the same bug causing both issues). This happens to me quite often after I restart my phone. It's kind of like the phone hangs during the startup process. I've also noticed that the wifi/bluetooth status that was present before restarting the phone (i.e. whether they on/off) doesn't get applied until the bug sorts itself out.
For me sometimes this works: open an app like Chrome and then hit the home button to get back to your launcher. This works 95% of the time for me. I'm wondering if it has something to do with not having Touchwiz set as the default launcher.

I'm experiencing this same problem. If I don't manually turn the screen off by tapping the power button, the screen will not timeout.

Phone randomly reboots or powers off

Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks

I cannot confirm anything you describe. It's either caused by a bad or disabled application or possibly faulty hardware. Test your phone at Safe Mode to see if the restarts stop. If so, you need to find out which app is causing it.
Fix an Android device that's restarting or crashing - Android Help
Try the following steps if your phone has any of these problems: Randomly reboots or restarts Shuts down without restarting Restarts constantly: Go to the Advanced troubleshooting section.
support.google.com
Why Does Android Randomly Restart? - Technipages
I provide a list of things you can try if your Android device seems to randomly restarts for no apparent reason.
www.technipages.com

hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
Can confirm. It happens to me as well. Not everyday. It is completely random. Happened twice today. After I charged it. Don't know if charging it is connected somehow to the issue. Every android phone I buy just has some odd quirks. No more. After this one I'm done. You barely see any problems like this with an iPhone.

hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
You using a SD card? If so try pulling it.
If you did any firmware update flashes since getting it, factory reset.
At least clear the system cache...
A hard reset may also get it.

@hallo dare
@mehigh95
Then check your Android System WebView version according this article:
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com

Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.

hallo dare said:
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
Click to expand...
Click to collapse
Yeah leave that junk turned off... power management is known to cause erratic behavior as well.

How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?

lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
It still happens.

mehigh95 said:
It still happens.
Click to expand...
Click to collapse
This is not normal behavior.
If it's under warranty now might be the time... at least get the documentation started.
Have you cleared the system cache?
Try in Safe Mode as pointed it maybe a 3rd party apk; power management apps and 3rd party launchers are prime candidates. Anything that runs in the background when the screen is off.
Factory reset time...
If that doesn't get try replacing the sim card and removing the SD card if any.
If you still can't find it try reflashing the firmware.
It maybe a hardware failure... and intermittent ones can be the hardest to track down.

lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
I think it actually turned out to be Nova launcher causing the problem. I uninstalled it and turned back on auto optimise on Saturday and i haven't had a reboot since.

hallo dare said:
I think it actually turned out to be Nova launcher causing the problem.
Click to expand...
Click to collapse
Nova launcher premium or free and what version?

I'm using Nova Prime, I haven't noticed any reboots but there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up. I'll check up time if it happens again.

Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
_jis_ said:
Nova launcher premium or free and what version?
Click to expand...
Click to collapse

3mel said:
there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up.
Click to expand...
Click to collapse
This is normal security behaviour in Android and it happens every few days. It has nothing common with used launcher.

hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Ok, was it configured from scratch or via imported configuration from previous phone?

hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...

blackhawk said:
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
Click to expand...
Click to collapse
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.

_jis_ said:
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
Click to expand...
Click to collapse
While I found that it's not better than the native One UI launcher, Nova Launcher didn't boot loop my 10+ into oblivion... lol, a definite plus.
What I found was it was slower and that I lost some features I liked with One UI. It used a lot more battery but some of that was due to tweaking it, but even when I wasn't adjusting it's settings it's battery usage was high. One UI unlike some of Sammy's past launchers is a fast and very stable launcher... hard to beat.
Samsung's are very customizable in their stock configuration, other makes not near as much so.
So yeah I get why you might want use a 3rd party launcher and Nova is at the top of the candidates. Not being at the mercy of every new flavor of OS and native launcher is also more harmonious and productive... so yeah, I get it.

I don't use Nova launcher and I have random reboots. What I' ve noticed is that the reboots were happening when I wasn't using the phone for a while. Also when the phone turned back on an application was active in notification curtain. In the beginning it was TuneIn although I had it force stopped from settings everytime I was using it. After I uninstalled it I didn't had any incident for quite a while. Two days ago I had a lot of reboots in a day. The app working after the reboots was always Samsung Accessory Service, I have Galaxy Watch 3 also. My guess is that the UI is trying to kill an app and it crashes. When I find some time I 'll try a factory reset with fresh install cause my current set up is based on settings from my previous phone (LH V30).