Hi guys,
I have the Razr I since 3 days now, i orderd it via ebay on a german website. I really like the phone, its amasing fast and works really great. I've compared it with the Galaxy SIII and Xperia Z from friends, and the Razr I wins on almost every thing we testet (loading webpages, opening apps, scrolling etc).
But since i use the phone, there's something wrong with the battery (i think!). The phone just randomly shuts down for about 40 till 60 times a day, my record for keeping it on is about 1 hour.
This is what I know for now, by observing:
- The phone is working correctly (on of off, doesn't matter)
- The battery gives an empy signal (but isn't)
- Due to the empty signal Android thinks the phone is empty and starts the automaticly shutdown process
- When the phone is off, i can just turn it on and the battery level is where it was before
- This cycle happens randomly, in 1 minute til 1 houre...
What i've done so far:
- Searched on google, a few similar problems, but no solutions
- Caliberate the battery
- Factory reset
- Disable apps that may couse a restart (but i don't think its a software issue tough)
- Playing with different settings, profiles etc
All those things doesn't change the randomly showing cycle that i've wrote above.
I also send an e-mail to the company where i orderd the device, so i maybe can return it and get an other one.
By the way, the phone was on JB when i received it.
Does anyone have any idea what the problem could be? Or is it just what my own conclusion is, a broken battery?
I hope someone can help thiking about my problem!
Cheers
Could be a bad flash...
A friend got almost the same problem with his SII. Or faulty battery
Check with that company and demand for a change
Sent from Holy Terra
Possibly related:
[Q] New phone battery jumping after JB
http://forum.xda-developers.com/showthread.php?t=2198772
[Q] Weird battery issue, Razr i, after Jelly Bean
http://forum.xda-developers.com/showthread.php?t=2198774
Related
First things first, this is my first time posting on XDA Developers and yes I have searched the forums for a similar question/answer and only found one but my I had a small additional problem as well.
Problem 1) My battery indicator is always wrong, one time it says it's 50% and then I restart my phone and then it says 15%, then I play games until it's 12% and then restart again and then the phone now says 20%.
Problem 2) When my battery indicator is incorrect, when I turn off my phone, the xperia T will just restart and then I have to turn it off again.
What I've done;
- I used sony's repair software online (Sony PC Companion)
- Used ICS format option
- Exchanged Xperia T for another one at Carphone Warehouse 2-3 days ago (Original purchase was last week)
- Drained the battery from 100% to 0% and then charged it again.
NOTE: My Xperia T was bought from UK (Carphone Warehouse) and I haven't flashed it onto another ROM nor have I rooted the phone and the phone is unlocked too.
NOTE 2: I had exchange the phone once and still same problems occurred, dunno if I'm "Bad Luck Brian" this week or all certain xperia T's behave this way.
cmr333 said:
First things first, this is my first time posting on XDA Developers and yes I have searched the forums for a similar question/answer and only found one but my I had a small additional problem as well.
Problem 1) My battery indicator is always wrong, one time it says it's 50% and then I restart my phone and then it says 15%, then I play games until it's 12% and then restart again and then the phone now says 20%.
Problem 2) When my battery indicator is incorrect, when I turn off my phone, the xperia T will just restart and then I have to turn it off again.
What I've done;
- I used sony's repair software online (Sony PC Companion)
- Used ICS format option
- Exchanged Xperia T for another one at Carphone Warehouse 2-3 days ago (Original purchase was last week)
- Drained the battery from 100% to 0% and then charged it again.
NOTE: My Xperia T was bought from UK (Carphone Warehouse) and I haven't flashed it onto another ROM nor have I rooted the phone and the phone is unlocked too.
NOTE 2: I had exchange the phone once and still same problems occurred, dunno if I'm "Bad Luck Brian" this week or all certain xperia T's behave this way.
Click to expand...
Click to collapse
I have come across the issue of the phone restarting on power off. Quite strange but yet couldnt isolate as to why it does it.
Just gt my phone exchanged due to a suspected bad microphone, and the new one too restarted on a power off.
The previous one seemed quite good with battery life and the new one is yet on the 1st cycle of drain.
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
gregbradley said:
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
Click to expand...
Click to collapse
Good to hear the restart is a common thing
I've had a random reboot once, while running sat nav sw (sygic).
Today I exchanged my phone to Galaxy Note 2, couldn't be happier.
Also, I've contacted Sony before the exchange (and after this thread was posted) and they said that the issue is known by Sony and it's unknown if it's a software or hardware problem for now, wish you guys good luck and hopefully it's a software bug
gregbradley said:
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
Click to expand...
Click to collapse
In the past month on which I own the device I maybe had one or two random reboots. All stock only rooted. So my guess is its in the advance kernel. Since most people who have it have a unlocked bootloader
Did I help? Then please don't forget to press the thanks button.
Is your question solved? Then mark your question solved in your title.
Sent from my Xperia T using XDA Premium.
I haven't experienced any restarts but my battery level indicator is a bit hit and miss.
I can run my batt down to, say, 5% then turn the screen off and leave it for a while and it'll report something like 15% when I turn the screen back on several minutes later. It will also stay working for AGES when at 1% - my best effort was just under an hour of video with 1% being reported!
I'm sure it'll all get fixed in an update. The T is much more stable than my G-Note was just after release, it took months for Samsung to sort things out on it!
Not random reboots nor battery level issues. Currently in fw 195.
The first 2 weeks of my tx, it could stay at 100% for several hours even over night.
After that, It could stay at 1% for up to 3 hours. Lol
The indicator is not Accurate, but hey, I got pretty good battery life out of TX, around 30hrs per charge.
As for the battery indicator: the percentage is calculated based on the current the battery puts out. The problem with current batteries is, if you pull a lot of energy in a short amount of time (boot/reboot, play game, other hard phone use) the current temporarily drops and thus a wrong percentage is calculated. After a while, the current recovers and the correct value will be shown. Comparable to the fuel gauge showing less/more fuel when parked at a steep hill.
This explains how the meter can fluctuate. What I cant answer is if your phone acts inside the "tolerance margin" or if its way off. My Galaxy Note recently went from 30% to 5% in a couple minutes (I used the hell out of it...) and after I stopped using it, it went back to 15% overthe following 30 mimutes.
As for the other issue, I obviously cant help as I dont possess a X T.
Gesendet von meinem ASUS Transformer Pad TF300TG mit Tapatalk 2
So far battery life seems insane with the extended standby mode... Haven't run a full day yet but it's barely dropping at all for the last couple hours.
Sony T restart problems
Hey guys,
Just looking at sony website, i searched xperia t and in the tutorial it said that holding the power off button turns the phone off while holding the power off button and volume up button at the same time makes it restart. All you guys saying you've got problems with the device re-booting. ITS NOT THE DEVICE ITS YOU PRESSING THE VOLUME UP BUTTON:silly: . A little research never hurts every once in a while!!!!!!!!!!
Noticed the battery percentage peculiarities too... Can't we hide the battery percentage altogether? It makes me anxious.
Had only 1 reboot on the other hand, while going into airplane mode. Phone is pretty stable (build 223).
I was having the same problem + some. Got a replacement TL and it behaves normally Read this post, http://forum.xda-developers.com/showthread.php?t=2355862 if it sounds familiar get a replacement ASAP
gpgon said:
I was having the same problem + some. Got a replacement TL and it behaves normally Read this post, http://forum.xda-developers.com/showthread.php?t=2355862 if it sounds familiar get a replacement ASAP
Click to expand...
Click to collapse
That's 3 VERY old threads you have dug up, can I ask the reason why you are doing so?
Hi all,
I have weird battery issue with my Razr i xt890 and I'd like some help. I have tried googling for information, but there's too much noise and I can't find anything suitable.
I'm asking on this site because I know the people on here are really knowledgeable.
My Razr i (with Jelly Bean) seems to have erratic battery readings. Sometimes it'll drop to 6%, and then go up to 90%, and jump around to points in between. I have even seen it drop to 1% and then go up to 6% (or something like that).
Needless to say, this makes the phone unusable because I don't know when it's on low battery so I can charge it. Furthermore, twice, it has reported low battery and then automatically shut itself down.
I hope someone can help with this, because I'm really stuck. I bought this phone overseas, and I don't really want to send it back overseas for warranty repairs.
So, some history.
Before the issue:
This is a stock Razr i, running Retail GB software. When I bought it, it was running 81.5.31002.Retail.en.GB 4.0.4. I upgraded to 81.5.39001.Retail.en.GB 4.0.4 and it's been running fine until this issue happened. I normally get about 4.5-5.5 days of battery before I recharge the phone.
This is stock software. No root. No bootloader unlock. No custom roms.
The issue:
I charged up my phone yesterday, and unplugged it from the charger at 100% battery. There was a notification that 91.2.29001.Retail.en.GB 4.1.2 was available. I selected 'Later' because I was busy at the time.
A bit later (maybe about an hour?), I went back to the phone and checked for updates, and selected to download the update. After it was downloaded, I noticed the battery was about 95%, and then I proceeded to install.
I figured 95% power should be sufficient to perform an upgrade.
The install took, maybe 10-15 minutes? At first glance, it seemed successful, but when the phone started up again, the battery reading was at 100%.
I distinctly remember thinking 'This is impossible. There's no way it could be 95% before the install, and 100% afterwards'.
I played around with the phone a bit (to try out Jelly Bean), and after a few minutes, the battery reading dropped to 60% or something.
That's when I knew something was wrong.
Since then, the phone battery reading has been erratic. If I plug it into a charger, it takes a few minutes and then shoots up to 100%. Unplug it, and it drops to a low level within minutes, and then goes up and down like a yo-yo. Twice, the phone went to a very low level, and then shut itself off.
I've tried various charging/unplugging cycles, and nothing has worked yet (Although I didn't have the patience to try an 8-hour charging cycle yet).
Please see the attached images to see what I mean.
The graphs are just bizarre.
I also did a factory reset (from the Privacy menu rather than 'recovery') but that didn't help.
At the moment, I haven't tried to root the phone or unlock the bootloader. I am still keeping the option of warranty open.
I can't think of a reason why this is happening. It doesn't seem to be a simple calibration or battery stats issue. I think the battery is working okay (because it was fine before the upgrade), just that the readings are wrong.
The phone is operating okay in all other respects. If I ignore the battery readings and the 'low battery' alerts, the phone continues to work ... except when it shuts itself down.
Another theory could be that ... because I upgraded without plugging the phone in, perhaps there was insufficient power during the upgrade and caused some corruption, and I have a faulty software/firmware? Not sure how I could test that though.
Any ideas, any one? Please?
Possibly related:
[Q] Randomly auto shutdown (battery problem)
http://forum.xda-developers.com/showthread.php?t=2195878
[Q] New phone battery jumping after JB
http://forum.xda-developers.com/showthread.php?t=2198772
MemendF Ranck
Looks like other people have a similar problem too.
Battery Fluctuation and Random Power off after JB
h t t p s:// forums.motorola.com / posts / cd3c7d3210
Jelly bean download issues
Hi, I have had exactly the same problem after downloading jelly bean. It even died when plugged in charging. As I had only had the phone for three weeks, I took it back to the shop, Phones 4 You, and they exchanged it for a new phone and told me not to download jelly bean until they let me know it's safe to do so. They said that it was a software problem. Prior to this the battery life was outstanding and I am very pleased with the phone. Phones 4 You gave me an excellent service.
Fixed!
For future readers ...
Someone on the motorola forums (see second reply on this thread) mentioned a possible solution which was to manually install the Jelly Bean version again. I decided to give this a try.
After some more research, I discovered that it should be possible to manually apply official Motorola (ie. OTA) updates using the stock bootloader (via the bootloader recovery feature). No unlocking, no root needed.
I gave this a try ... downloaded the software (keeping to the same version), placed it on an SD card, went to recovery and selected 'Updated from external card' (or something like that) and followed through ... and it has worked (Although this time I kept the phone connected to a usb cable throughout the upgrade). My battery readings are back to normal again. I didn't lose any data or apps as a result of this 'manual upgrade'.
And I am presumably still under warranty since I didn't root nor unlock the bootloader.
Other readers may consider trying this for themselves, however, I cannot guarantee that it will work for them. I can only say it worked for me.
Some references:
How to enter stock recovery in JB (razr i)
http://forum.xda-developers.com/showthread.php?p=38873652
(Apparently entering into stock recovery differs slightly between ICS and JB.)
The Unofficial Thread of Official OTA Updates
http://forum.xda-developers.com/showthread.php?t=2028814
I used the software package from the first post of this thread, labelled as 81.5.39001-91.2.29001.Retail.en.GB 4.0.4-4.1.2 (even though the filename is Blur_Version.81.5.39001.XT890.Retail.en.GB.zip).
I don't have the phone yet (supposed to get it tonight) but having read quite a bit it seems Moto suggests a factory reset after upgrading to JB in order to sort out battery drain etc. I think I saw it in the battery stats thread in RAZR i general.
I send my Razr I back to Germany (living in The Netherlands myself) yesterday! Had the same problem, only my battery get down to 0% all the time, so the phone shutsdown itself every 1 minute till 1 houre. (I'm from the topic: Auto shutdown (battery problem). I think i get my new one next week on wednesday. Dus the JB software manualy update works for more people?
mo976 said:
I don't have the phone yet (supposed to get it tonight) but having read quite a bit it seems Moto suggests a factory reset after upgrading to JB in order to sort out battery drain etc. I think I saw it in the battery stats thread in RAZR i general.
Click to expand...
Click to collapse
I think the problems described in this thread are relating to strange battery spikes in percentage and not a general drain of battery.
The problem is that everyone seems to be different. Some people report these spikes, some people are reporting high drains (which turning off google now or factory reset seem to fix) and some people (luckily me!) have had no issues at all - just an even faster phone
I did do a factory reset, though not immediately after the first JB upgrade. It didn't help.
I think describing this issue as battery drain or high battery usage is not quite correct. The battery is actually okay*, but the phone's indication of the battery capacity jumps all over the place (and sometimes causing automatic shutdown). I can see how it can be confused with battery drain though, especially if people only observe the reading going down (but didn't see the reading going up).
* At one point, I kept the phone screen on as an attempt to drain the battery. I got about 6 hours screen time (ignoring the intermittent battery low warnings) before I gave up.
Since I now have a phone with JB which is working, my guess is that this bug may not occur in all phones with JB. Instead, it seems to be triggered by something that happens during an upgrade.
OTA to JB on xt890 = battery problems
flashsam said:
I think the problems described in this thread are relating to strange battery spikes in percentage and not a general drain of battery.
The problem is that everyone seems to be different. Some people report these spikes, some people are reporting high drains (which turning off google now or factory reset seem to fix) and some people (luckily me!) have had no issues at all - just an even faster phone
Click to expand...
Click to collapse
i have the same problem. factory reset did not help me and i feel i made a mistake i have choosen this phone.i had motorola mobiles before even bought one to my wife.i know that motorola has a conservative atittude.i thought giving them a last chance now i know it was a mistake
Thanks bengtan.
I was having similar issues and a manual install of JB appears to have solved the issue.
Have you had any luck fixing your phone? I have the same problem since a few weeks ago. Bought a new battery and tried two calibration programs, but the issue persists.
Same here. I am on KK 4.4.2 and have the problem since yesterday. What to do?
Same here, my ROM is cm-11-20160524. After 3 years of usage I thought it's the battery and replaced it with a new one but the issue persists.
This is very odd, I'm here after my dad has the same issue and it looks like I'm the 4th poster to report the issue within 50 days after the thread hadn't any replies for over 3 years! Did any of you recent posters resolve the issue? I had a spare Razr-i and my dad took it to a phone repair shop where they swapped both batteries and the issue was still the same with the other battery, so it seems it's nothing to do with the battery itself for all the posters here so far.
Was there some recent update that spiralled all the phones into the erratic behaviour recently I wonder?
I'm trying to advise my dad what to do:
Try fix the issue on his current phone and keep using relatively old tech phone
Use my spare phone (same type) and keep using relatively old tech phone and try sell old XT890 for parts
Upgrade to brand new phone with latest tech and do him for a few years longer than the XT890 would.
Any feedback appreciated!
The issue flatened a bit now. After 2 weeks of brave usage the phone keeps the charge now normally with rare drops in between. So it's still not on an acceptable level but improved magically. I do not understand the physics of this behavior.
I'm having the same strange behaviour since yesterday!!
battery level drops when pluggin the charger,
after several minutes level is jumping to 100%.
whith unplugged charger, level in general inconsistent jumping up and down...!
could this be SW related? planned obsolescence?
edit: android 4.4.2. systemversion 990.43.74.XT890.Retail.en.EU
I have the same problem following an update to JB I don't even recall authorising
I'm now looking for a copy of the new firmware: 990.43.74.XT890.Retail.en.EU to try to resolve. If anyone knows where it can be found I'd be very grateful if you could point me in the right direction...
Same problem here.
I bought a new battery. No changes.
I than did a complete wipe, unlocked the bootloader and installed CyanogenMod 11 (this one http://forum.xda-developers.com/razr-i/development/rom-unofficial-cyanogenmod-11-t2966855). No changes.
I than completely drained the battery (made sure of it) and left it on the charger over night. Now I don't get those weird spikes, the battery just drains really fast (about an hour an the phone is powering off).
Maybe I try a different ROM, or go back to KitKat
I found this but I dunno how to use it ??
h t t p s : / / forum .xda-developers .com /showpost.php?p=69816145&postcount=39
android 4.4.2. systemversion 990.43.74.XT890.Retail.en.EU
Hi guys!
I've been experiencing some SoD (Sleep of Death) episodes about 3 weeks ago. I've been searching for a solution ever since.
Specifications:
Phone: Samsung Galaxy S i9000;
ROM: currently stock 2.3.4 - I9000XXJWQ
Problem:
-phone keeps shutting down by itself, regardless of what I'm doing. Sometimes, when I reboot, the battery level shows 4-14%. After a second reboot, the battery shows the normal level of 60-70% (the level that was shown when the shut down occur)
-drastic drops on battery levels (screenshot attached - I've been experiencing some more drastic drops than that)
Tried, but no results:
1. I tried other ROMs (6 of them), from JB to KK (Cyanogen McKay SlimBin etc. found on xda) +wipes
2. I tried other battery - still my phone shuts down itself
3. Flash stock kernel and ROM with Odin
4. Battery recalibration didn't work either- I don't know if I made it correct. Read here a post about it and I understand that wiping batterystats.bin dose nothing but clearing the history of the battery consumption. Also, I think that flashing stock ROM took care of wiping that file so no need for calibration (correct me if I'm wrong please). Also, I think trying another battery excluded the possibility of a faulty one.
5. Checked the connection between the phone and the battery. Also I've wrapped the battery in a paper to make sure it didn't move. The phone shutting down even when it stud still on the desk made me think it was not the problem.
6. Wi-Fi setting about sleep: From "Never" to "When screen of"
Q: What do I do next?
I have had my international unlocked M7 for almost 2½ years now. For the past 6 months or so I have had weird battery problems.
When on the lower half of the percentage, i.e. below 50%, sometimes it drops incredibly fast, and the phone just dies. At times it goes from 30% to nothing for instance. When I add the charger it lists the battery as 2-5% or something.
Nothing gets hot, and I have tried to use the saver functionality. I don't think there are any apps that cause this, I have tried to keep an eye on it.
I have also tried GSAM, but it didn't tell me anything new - I can install it again and post some logs, if that would be helpful.
What I have done:
* Recently I went to a shop and had the battery replaced, since I assumed this was the problem (battery getting old), but it didn't changed anything. There is, of course, a remote chance that the shop screwed up and didn't replace the battery and screwed me - I have no way of telling...
* I have also recently rooted/unlocked/wiped all caches and installed a ROM from here (Eragon), but that didn't change anything either...
My only conclusion is that this must be a hardware problem - am I correct in assuming that?
Any help/tips are welcome!
Thanks!
Hello,
First of all, I'd like to apologise if I can't make myself understood because of my bad English writing.
The point is my Mi5 has started to randomly shuts down since about Nov 17' (just when the warranty expired since I got it Nov 16'...). I had Paranoid Android with the latest August china/global dev firm when it happened for the first time. I don't think it's a firmware/software problem, since it was with no reason and I tried several firm. and ROMs without success. I always wipe all partitions, if that's a problem as I read it could be.
The solution for me has been charging the phone for a few hours, then opening, disconecting and conecting battery 2 or 3 times and it works again. If I make sure the phone is always at 100% battery level, it works perfectly. Under 90%, it randomly shuts down at some point, maybe 80%, 70%... and I have to wait and make all the proccess again. I was monitoring the voltage levels with an app, and I realise that it was quite low for what it should be (from 4.45V to 4 V at 100%, and minimum is 3.85V...), and, when this values started to get under 3.85V, it's when randomly shuts down. Always when the phone is idle, by the way.
So I thought it was the battery. Get a new one (not original but...), installed, connect/disconnect wait etc... And the problem is still here. I don't know what else to do bes ide buying a new phone. Any ideas?
Sorry for this heavy text, and thanks in advance!