Hi! I had to restore/factory reset my Galaxy Tab 10.1 and now I get this message when I go to the Play Store "All" apps: "Error retrieving information from server.[RPC:S-5:AEC-0]" So strange... I have been looking all over, tried the recommended path:
Google Play store: Clear cashe (NOT DATA), Force Stop
Google Framework, Clear Data (NOT CACHE), Force Stop
Reboot Device
Did it over and over. Doesn't work. Loaded a different Gmail account... That one works fine, BUT I have a bunch of paid apps I can't get to because they are associated with my original account.
Any idea what is going on? How can I fix this?
Thanks!
-M
Have you remove the account, reboot, and add back?
http://support.google.com/android/bin/answer.py?hl=en&answer=1663649
BTW, you are in Galaxy Tab 7" forum, not in 10.1 forum
Oops! My bad! It said Samsung Galaxy Tab... You know what happens when you "assume."
Yes, removed account rebooted, added it back... Multiple times. No go.
I have the same effin problem! Seems the error is connected with my account. Can't access all my paid apps all of a sudden.
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Related
My girlfriend wanted to get her mother a tablet to play with and since my fire sale TP was just gathering dust, I decided to slap CM9 on it since they've already got a WebOS one and are complaining about the lack of apps. I got Gapps loaded so the Play store works and I downloaded a smattering of free starter apps (like Angry Birds) from my account because she needs to get her own Gmail addy to get her own stuff.
However, Gmail crashes every single time I attempt to launch it. I've rebooted, un/reinstalled the app, cleared the cache and the Dalvik in recovery, but Gmail won't stay up. I've been unable to find anything online because most Google results are about getting Gapps going. What can I try now? Thanks.
What gapps did you install it should be 20120429.
I'm pretty sure that's the one I used. Other apps downloaded OK and seem to run; just Gmail is barfing.
DirkBelig said:
My girlfriend wanted to get her mother a tablet to play with and since my fire sale TP was just gathering dust, I decided to slap CM9 on it since they've already got a WebOS one and are complaining about the lack of apps. I got Gapps loaded so the Play store works and I downloaded a smattering of free starter apps (like Angry Birds) from my account because she needs to get her own Gmail addy to get her own stuff.
However, Gmail crashes every single time I attempt to launch it. I've rebooted, un/reinstalled the app, cleared the cache and the Dalvik in recovery, but Gmail won't stay up. I've been unable to find anything online because most Google results are about getting Gapps going. What can I try now? Thanks.
Click to expand...
Click to collapse
Go to settings>Accounts>your google account. Click on it. Make sure Gmail is checked. Reboot. Clear cache and dalvik and you should be good to go (I hope )
Good luck.
Edit: You can also try the gapps fixer utility. It's here in the forum somewhere - a search will turn it up.
Does the Gapps Fixer thing have an effect on apps themselves? I thought it was just for fixing the Play store not working?
DirkBelig said:
Does the Gapps Fixer thing have an effect on apps themselves? I thought it was just for fixing the Play store not working?
Click to expand...
Click to collapse
Here's some info on it : http://mac.softpedia.com/progDownload/Google-Apps-Tab-Fixer-Download-87463.html
chicle_11 said:
Go to settings>Accounts>your google account. Click on it. Make sure Gmail is checked. Reboot. Clear cache and dalvik and you should be good to go (I hope )
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Click to collapse
Gmail was the one thing NOT checked and the moment I checked it, it started syncing and opened Gmail. Didn't need to reboot or anything. I never would've thought to look there. Thank you very much!
Is there any way to manually uninstall and reinstall Google Contacts on my Nexus 7? Ever since I updated, I just get the message "App stopped working" when I try to run it. I've tried stopping it, flushing the cache, signing out of my account, nothing helps.
I would appreciate any help. The tablet is rooted, so I know that opens up possible solutions.
Sent from my Nexus 7 using xda app-developers app
I got it to go away by clearing the data of Contacts/Contacts Sync and then clearing data for Google Services Framework. Just go into Settings > Apps > All and they'll be in that list. It happens when you flash one rom over another one or something and they have some files that get mixed up. It seems like it's an issue that happens to a lot of people, but almost every thread has a somewhat different solution.
Hopefully my method works, if it doesn't, then reboot and go to Settings > Accounts (Google) > your email. In the upper right sign out of your account and then sign back in by going to any Google app. After a hand full of personal occurrences and many google searches, I believe this will work.
...Ok, apparently this method works somewhat. I still get the message once after every boot up, but it doesn't show up after that. The only really reliable way to get rid of it is to backup your apps (not the google ones, since they are broked) and factory reset, since that does always remove it.
[email protected] said:
I got it to go away by clearing the data of Contacts/Contacts Sync and then clearing data for Google Services Framework. Just go into Settings > Apps > All and they'll be in that list.
Click to expand...
Click to collapse
Thanks for replying.
After clearing the caches and restarting, my message went from "app not working" to "app not installed."
Hopefully my method works, if it doesn't, then reboot and go to Settings > Accounts (Google) > your email. In the upper right sign out of your account and then sign back in by going to any Google app. After a hand full of personal occurrences and many google searches, I believe this will work.
Click to expand...
Click to collapse
This didn't work either.
...Ok, apparently this method works somewhat. I still get the message once after every boot up, but it doesn't show up after that. The only really reliable way to get rid of it is to backup your apps (not the google ones, since they are broked) and factory reset, since that does always remove it.
Click to expand...
Click to collapse
I'm trying to avoid the factory reset. I know it will work, but I consider it the option of last resort.
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I'm trying to install a few apps and update a few and i'm getting "package file is invalid' on almost every app.
I've tried removing the account and re-adding it
i've tried renaming my device in the play store
i've cleared the cache on the google play store
i've rebooted the phone a number of times
i've tried sending the app from a browser
all fail. any ideas?
Have you changed your dpi from the default 480? What rom are you running?
Sent from my One
Assuming you are using wifi, try resetting your router. If that doesn't work, try updating one on data & see if that works. I had 4 apps this morning that wouldn't update until I switched to data.
Cowboy Up or Go Home!
People are assuming it is a widespread issue I had the same problem but the issue has been resolved and the playstore is fully functional now.
Sent from my SGH-T989 using xda app-developers app
I've had some issues after installing Hyperdroid with 4.3 and the 4.3 gapps. Quick fix seemed to go through mobile data instead of wifi. That seemed to work. Next thing that worked for me was to add a second Google account, switch Google play to use it. Remove the second account and switch Google play back.
Sent from my One
I have searched and called high and low all over Google and talked to reps. Can't seem to kick this Error Code 403. It is only the paid apps that won't download. Tried all sorts of methods of clearing cache to play store, Google services, Google framework, Uninstall updates, Factory resets, Removing accounts and re adding. Clearing cache in recovery. All with restarting before attempting a redownload on both WiFi and mobile networks. Please someone help. Out of the box it does this to me and it sucks.
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Anybody? I could really use some help with this one. Anybody experiencing this issue?
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rbedell said:
Anybody? I could really use some help with this one. Anybody experiencing this issue?
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
Had very similar happen with my Mega right out of the box. Not even the techs coukd figure it out.
I went into app manager and force closed app first, then cleared its data and cache.
Go back out and started up play store like normal. Cant remember if I got error first time, but okayed it and started it again. Then it loaded in and havent had issue since
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Update the latest version of play store.
Did you have multiple Google accounts on your last phone? Make sure you are downloading the app with the same account that you originally made the purchase with. I had multiple accounts on my S3, then when I got my S5 I only put one of the accounts back on and was getting this error for a few apps even though GPlay said "purchased". You might also want to check that the date and time on the phone are correct.
TDizzle329 said:
Did you have multiple Google accounts on your last phone? Make sure you are downloading the app with the same account that you originally made the purchase with. I had multiple accounts on my S3, then when I got my S5 I only put one of the accounts back on and was getting this error for a few apps even though GPlay said "purchased". You might also want to check that the date and time on the phone are correct.
Click to expand...
Click to collapse
You were absolutely correct. For some reason some of my purchased apps were showing on the wrong account under the all section. It went away after wiping and being careful which account I downloaded from. Thanks for the help guys.
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Just use only one account in play store. don't do multiple.
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
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Click to collapse
Are you on a stock system? Or did you flash a system image with Mofo?
Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
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Click to collapse
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
Click to expand...
Click to collapse
I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.