[Q] google play store/ google play services "glitched" please help. - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.

lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
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Are you on a stock system? Or did you flash a system image with Mofo?

Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
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I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.

lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
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I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.

Related

Google Contacts broken after 4.2.2 update

Is there any way to manually uninstall and reinstall Google Contacts on my Nexus 7? Ever since I updated, I just get the message "App stopped working" when I try to run it. I've tried stopping it, flushing the cache, signing out of my account, nothing helps.
I would appreciate any help. The tablet is rooted, so I know that opens up possible solutions.
Sent from my Nexus 7 using xda app-developers app
I got it to go away by clearing the data of Contacts/Contacts Sync and then clearing data for Google Services Framework. Just go into Settings > Apps > All and they'll be in that list. It happens when you flash one rom over another one or something and they have some files that get mixed up. It seems like it's an issue that happens to a lot of people, but almost every thread has a somewhat different solution.
Hopefully my method works, if it doesn't, then reboot and go to Settings > Accounts (Google) > your email. In the upper right sign out of your account and then sign back in by going to any Google app. After a hand full of personal occurrences and many google searches, I believe this will work.
...Ok, apparently this method works somewhat. I still get the message once after every boot up, but it doesn't show up after that. The only really reliable way to get rid of it is to backup your apps (not the google ones, since they are broked) and factory reset, since that does always remove it.
[email protected] said:
I got it to go away by clearing the data of Contacts/Contacts Sync and then clearing data for Google Services Framework. Just go into Settings > Apps > All and they'll be in that list.
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Thanks for replying.
After clearing the caches and restarting, my message went from "app not working" to "app not installed."
Hopefully my method works, if it doesn't, then reboot and go to Settings > Accounts (Google) > your email. In the upper right sign out of your account and then sign back in by going to any Google app. After a hand full of personal occurrences and many google searches, I believe this will work.
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Click to collapse
This didn't work either.
...Ok, apparently this method works somewhat. I still get the message once after every boot up, but it doesn't show up after that. The only really reliable way to get rid of it is to backup your apps (not the google ones, since they are broked) and factory reset, since that does always remove it.
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I'm trying to avoid the factory reset. I know it will work, but I consider it the option of last resort.
Sent from my Nexus 7 using xda app-developers app

Google play services has stopped

I am rooted and all has been fine for a few weeks. A couple days ago I started getting "Unfortunately, Google Play Services has stopped," every few seconds. On boot-up I get "Unfortunately the process com.google.process.location has stopped."
I've uninstalled updates to the play store, hangouts, and google play services, as well as diabling them. I have also fixed permissions through TWRP reccovery, with no luck. Has this happened to anyone else on the new Moto G?
I wouldn't mind going back to stock and losing root if it will fix things, but I'd rather not do that if it won't make it any better.
just do a full reset, if u not did anything to system...
jbanti said:
just do a full reset, if u not did anything to system...
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Thanks. That seems to have done the trick.
ctennenh said:
Thanks. That seems to have done the trick.
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Ur Welcome dude
Well, now I can't seem to use any SMS app. Any time I type in a text field, no text appears and the app crashes. Hangouts works fine until I try to use the SMS feature.
It looks like u pretty Messed up with ur OS..
Restore ur phone to stock and dont forget to take #nandroid back...

Error code with googlesearchbox

I have a NEXUS 6 non rooted stock phone
I updated the Shazam app this morning and then after the phone was acting weird. I went ahead and rebooted it.
Usually, it connects to all my bluetooth and network automatically, but I had to do it manually. Weird I thought.
When I go to the play store and check my apps for updates
It gives me an error that google app has stopped, but I look into detail of the crash report, it has a crash with com.google.android.googlequicksearchbox:search
When I try to access YT, it doesn't open.
I have gone ahead and wipe the cache partition,
disable and renabled google related apps.
To no avail...
Anyone experiencing the same issues?
I am trying to reinstall the Google (Search) app to see if that helps or not.
Not sure which version to install?
Google App 4.1.29.1706998.arm64
Google App 4.1.29.1706998.x86
Google App 4.1.29.1706998.arm

Play store not working after app updates

I had some app updates today so started them going but after a couple it crashed and since then I haven't been able to open the Play Store. Even after clearing the dalvik-cache and rebooting, I get popups saying it's crashed as soon as it finishes booting and if I try to open it, so I've got no way of getting into it.
Anyone know how to fix this rather major problem?
I thought this had fixed itself for a minute, as I was able to open Play Store and start updating apps but it crashed again after doing three and gives the same error when trying to open it again.
It keeps doing it. Once a day I try it and it lets me update a couple of apps before crashing and after that I keep getting popups telling my it's crashed at random times, like when starting Boom Beach.
Please help me fix it if you can as it's making my Moto G unusable and I haven't got a clue what to do myself, as the only thing I did before it started was let Play Store update my apps.
Go to settings apps all and uninstall google play store updates. Reboot phone and then try play store again.
Roldorf said:
Go to settings apps all and uninstall google play store updates. Reboot phone and then try play store again.
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That has stopped it constantly crashing thanks. Unfortunately, it's now not displaying anything under Installed, where it would normally shows the apps needing updates. All still shows everything as far as I can tell. Ah, I seem to have fixed it by triggering an app to update under All and now Installed shows stuff. And now it's crashed again!
After re-opening it, it was still downloading and managed to do a few more updates, albeit stalling a few times, before crashing again and now I can't re-open it at all.
EDIT: I tried deleting the cache for Google Play, which didn't help and then the Data, which has got it working again. Installed is blank again and after triggering an app to update from All only shows that app under Installed but as long as it populates when there's updates available that's fine. However, now it's crashing again so it seems that doing that wasn't the answer.
It turned out to be Obb 2 SD causing the problem. Play Store would update a couple of apps but when it tried to update a game which I'd moved with Obb 2 SD and would crash and couldn't be re-started. Once I disabled Obb 2 SD it fixed the problem. I just need to work out another way to move my large game files, might try Link2SD as that apparently handles moving Obb files now.

Google play store

Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
Can anyone help
Mohanned85 said:
Can anyone help
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Your issues with Play store, reminds me of 2 x similar incidents, i had with my old Note devices.
Think it was Note 3 and my Note 4. Not sure.
Unfortunately It was a few years back!
eg.
When i tried to download, an apps update etc and
app size was eg 2mb or 5 mb.. etc I struggled to download.Very frustrating!
Eventually after a week or 2, maybe 3.
i was able to pinpoint
the the "suspect"
(Unfortunately i cannot remember clearly ,
but it was either, that i had sideloaded
wrong updated version of Play services apk
(Cleaning Play services cache did not help.)
or it was an Xposed /Xposed model.
(So phone was also rooted)
Anyway ,
i then decided to factory reset and Playstore
was working fine again.
Bottom line is
you can either look for the "suspect"?
causing this.
( I know there was a few threads about similar issues with Playstore, on XDA... way back then ! )
or save yourself from the frustration it's causing?
and try a "clean" Factory reset.!
Good luck
Have you tried cleaing the cache data in the internal storage? That usually helps with this sorta issue.
Tried that not working in either what you said
Mohanned85 said:
Is there any issue with it. I'm using stock note 8 and when I try download or update an app it takes long time. Any ideas. Thanks for your help
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Is it on wifi or data?
Reset router modem.
Do other apps lag like YouTube or Netflix.
Download speed bad in your area.
Uninstall GP updates and try to reinstall them or apk from web.
Is updating apps through wifi only ?
Clear out all pending updates and restart device.
Do you have another device or friends to see if it's the same problem on theirs too for your region.
Try a different proxy.
Just throwing some ideas around!!
Go into your Google settings and see if you have it to update using wifi only I personally always turn auto updates off.. I had this problem with my Note 8 when I 1st got it. How I fixed it was I went into settings and went to apps and cleared the cache and data on Google play services and playstore and foreclosed them and then went to accounts and removed my Google account and restarted my phone.. when my phone rebooted I went to the playstore and had to login fresh again and that fixed the problem.
I fixed it by factory resetting phone. Thankfully I backed it all up

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