I had some app updates today so started them going but after a couple it crashed and since then I haven't been able to open the Play Store. Even after clearing the dalvik-cache and rebooting, I get popups saying it's crashed as soon as it finishes booting and if I try to open it, so I've got no way of getting into it.
Anyone know how to fix this rather major problem?
I thought this had fixed itself for a minute, as I was able to open Play Store and start updating apps but it crashed again after doing three and gives the same error when trying to open it again.
It keeps doing it. Once a day I try it and it lets me update a couple of apps before crashing and after that I keep getting popups telling my it's crashed at random times, like when starting Boom Beach.
Please help me fix it if you can as it's making my Moto G unusable and I haven't got a clue what to do myself, as the only thing I did before it started was let Play Store update my apps.
Go to settings apps all and uninstall google play store updates. Reboot phone and then try play store again.
Roldorf said:
Go to settings apps all and uninstall google play store updates. Reboot phone and then try play store again.
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That has stopped it constantly crashing thanks. Unfortunately, it's now not displaying anything under Installed, where it would normally shows the apps needing updates. All still shows everything as far as I can tell. Ah, I seem to have fixed it by triggering an app to update under All and now Installed shows stuff. And now it's crashed again!
After re-opening it, it was still downloading and managed to do a few more updates, albeit stalling a few times, before crashing again and now I can't re-open it at all.
EDIT: I tried deleting the cache for Google Play, which didn't help and then the Data, which has got it working again. Installed is blank again and after triggering an app to update from All only shows that app under Installed but as long as it populates when there's updates available that's fine. However, now it's crashing again so it seems that doing that wasn't the answer.
It turned out to be Obb 2 SD causing the problem. Play Store would update a couple of apps but when it tried to update a game which I'd moved with Obb 2 SD and would crash and couldn't be re-started. Once I disabled Obb 2 SD it fixed the problem. I just need to work out another way to move my large game files, might try Link2SD as that apparently handles moving Obb files now.
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Took some effort to root but finally managed it but all is not well.
Apps keep crashing, constantly I get xxxxxx has stop only option I have is to restart as the popup keeps appearing every 5 seconds or so, Google play store works fine when you install and open it, but come out of it and it attempts to open and I get Google Play Store has stopped. Anyone else had these issues?
Right I factory reset and rooted again and same issue, Problems start once I run vending.apk it can't find a signal, I reboot and it runs fine, I enter google details all fine, then sticks on loading followed by "Facebook has stopped" a reboot "facebook has stopped" but vending this time runs fine and I get access to the market, I install Playstore it runs fine I download apps but go back into Playstore "Play store has stopped"
I notice when rooting a couple of the steps fail but in the end it says you have root, is this normal?
It is solved by installing those apps that crash again. Has happened to me before and that was my solution
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After I installed towel root my Play Store wont work. It seems to work fine for a second and then I get an error message saying the program has stopped unexpectedly. Even worse once I hit ok on the error message it reapers every 2 seconds. This makes it impossible to operate the phone until I freeze the Play Store using Titanium. I've tried to reinstall the Play Store and the same thing happens all over again every time. Also, I've cleared the Google services as suggested in other blogs but still does the same thing. It sucks not having the Play Store on the S5. PLEASE HELP!!
Adam
nedfolks said:
After I installed towel root my Play Store wont work. It seems to work fine for a second and then I get an error message saying the program has stopped unexpectedly. Even worse once I hit ok on the error message it reapers every 2 seconds. This makes it impossible to operate the phone until I freeze the Play Store using Titanium. I've tried to reinstall the Play Store and the same thing happens all over again every time. Also, I've cleared the Google services as suggested in other blogs but still does the same thing. It sucks not having the Play Store on the S5. PLEASE HELP!!
Adam
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Did you do any modifications or installed xposed?
Try deleting your google account, under settings/accounts, then adding it again.
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Yes I did install xposed. Also I did delete my accounts and all the simple stuff like deleting app info on the play store, google apps, etc.
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
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Are you on a stock system? Or did you flash a system image with Mofo?
Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
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I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
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I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.
flahshed the chroma rom a little bit ago and when i tried restoring my texts, realized that sms backup and restore wouldn't download from the play store, it was just stuck on "downloading". didn't think much of it and just sideloaded the apk. now it's happening to another app when i went to update them from the play store, all updated fine except for one, automatelt pro, it also just gets stuck downloading. i tried clearing the data for the play store, download manager, play services, nothing seems to be doing the trick. anyone have any suggestions?
reboot and try again?
Before messing around with other apps, have you tried actually stopping the download in the play store, and downloading it again?
This has happened to me countless times, and I simply cancel and restart the app download. No clearing of data of the Play Store, no specials steps, etc.
I started having problems yeaterda. I was getting a error for the play store when using play music. So I went to the play store and got a connection Error I cleared play store cache and data. Then I tried reopening the play store and got signed in but I got a force close. So I tried removing my google account from my phone then I added it back. Same thing happened I signed into play store and it force closed. I've tried inatalling a new rom and it wont go past the settings menu even wirh different gapps packages. I'm stuck I need help please I've never ran into this issue before and its annoying. I can use everything else but play store Hooefully someone can help.
You will have to do a clean install of your ROM. Flashing a GAPPS package over other GAPPS almost always breaks something.
OK... You mentioned that it didn't work in the Chroma thread. It's closed atm.
Can you be more specific on what errors you got when using play music?
Also, I want to apologize for anything you took as disrespect. Let's start fresh and see if we can get you back up.
Are you using an outdated layers theme?