This is probably a really stupid question, but is it normal to be able to see the crystalline structure of the LCD screen on this phone? I just got it replaced today as my old phone was faulty, and basically if you look at this new one either at a slight angle, or when there's a reflection you can see all the small rectanglular structures making up the screen? I don't know if it's just that I never noticed on the previous one I had, or if it's a problem? First noticed it as when the screen is black it looks a bit stripey...
thanks.
C1emen7s said:
This is probably a really stupid question, but is it normal to be able to see the crystalline structure of the LCD screen on this phone? I just got it replaced today as my old phone was faulty, and basically if you look at this new one either at a slight angle, or when there's a reflection you can see all the small rectanglular structures making up the screen? I don't know if it's just that I never noticed on the previous one I had, or if it's a problem? First noticed it as when the screen is black it looks a bit stripey...
thanks.
Click to expand...
Click to collapse
Depends on the light and angle (black screen only), my one has the same. These are the capacitive screen sensors, nothing to worry about.
danw_oz said:
Depends on the light and angle (black screen only), my one has the same. These are the capacitive screen sensors, nothing to worry about.
Click to expand...
Click to collapse
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
C1emen7s said:
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
Click to expand...
Click to collapse
Have the same issue here. Just bought the Xperia Z a week ago, and the touch sensors(if those are them) over the screen are really visible when outside and the light reflects it, basically makes no sense to have a fhd display if half transparent lines covering it. I have checked other Xperia Zs at phone shops and so far all of them had it. It's pretty annoying, and this is one of the reasons I will ask to exchange mine to an HTC one, aside of the poor battery life. Apart of that striking beautiful design.
C1emen7s said:
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
Click to expand...
Click to collapse
Sharp manufactured screen here and the sensors are visible, although just barely, and only when the light hits it in the right (wrong) angle.
Same for me, on my c6602 the sensors are visible at any angle other than direct view. Its a jdc screen.
I also have a c6602 with a sharp screen and the sensors are barely visible. it actually seems like there is more space between the touch sensor and screen which hides them better than the Jdc. Although the Jdc does have better contrast.
Personally I can't stand seeing the touch sensors on the Jdc regardless of contrast and prefer the look of the sharp screen.
Sent from my C6602 using xda app-developers app
---------- Post added at 05:12 PM ---------- Previous post was at 05:07 PM ----------
Sorry, it's a c6603 model with the sharp screen 13W07 AAC.
The c6602 is jdc, 13W11 AAC
Both are black.
Sent from my C6602 using xda app-developers app
Got the Xperia Z yesterday and this issue drives me crazy... in 90% of the time I can see it. Inside, outside, different light environment etc.
It's a JDC display.
Thanks for this thread! JDC screen here too and mine looks exactly the same - I thought that my phone's faulty but now I can see that it's common with this screen producent.. It seems that you either get Sharp with greyish black or JDC with capacitors showing.. what a shame!
Anyone tried to contact Sony about this?
Got it too. No idea what's my screen, but is this something to worry about? I don't see any issues with the screen.
Admiral AnimE said:
Got it too. No idea what's my screen, but is this something to worry about? I don't see any issues with the screen.
Click to expand...
Click to collapse
I believe that as long as it does not disturb you, it's not a problem. It won't break the phone in any way. It's mainly a matter of aesthetics, although it may also make reading the screen in direct sunlight more difficult.
Unless I'm mistaken? Anyone wishes to share their thoughts?
Related
Today was the first time I'd had the phone with the sun shining on it, and there were lines of dots along the screen at regular intervals covering the whole screen, that became visible at certain angles when the sun was shining on it.
I can't recreate it now with artificial light to give a better description, but they were there even when the screen was off.
Has anybody noticed this/is it there a simple explanation for this?
I see it too. It's imho sensors of capacitive display.
mzet said:
I see it too. It's imho sensors of capacitive display.
Click to expand...
Click to collapse
Yeah seen em too id agree with you about the sensors never noticed it on any other phone before, but then i never been so nervous about viewing my phone at an angle before lol, maybe it something to do with the fact we can use the phone when its wet.
I had seen them on every android phone, but everytime it looked different
Same here
Have it on my phone too. I noticed this on other phones, but not as obvious as this. I can even see it with the screen on, when looking at the darker portions. Kind of irritating.
Noticed it, but I though it was reinforcement spots for the dragontrail glass.
Doesn't bother me one bit, cos it's only in bright sunlight and at certain extreme angles that you see it.
And it looks somewhat beautiful.
------------------------------------------
Sony Xperia Z C6603 Purple | RomAur 1.1
Picked up my HTC One today and loving it so far, except I've noticed one thing - faint grey lines running across the screen, most notable against a white background (my attention was drawn to them in 'settings').
Others have reported it with no real conclusions being drawn:
http://forum.xda-developers.com/showthread.php?t=2241829
http://forum.xda-developers.com/showthread.php?t=2241819
Any idea what these are, are they the norm and what causes them? Should I attempt to swap it?
Thanks for any help.
How faint? Could be the touch-sensor.
catachresistant said:
How faint? Could be the touch-sensor.
Click to expand...
Click to collapse
I'm not sure how to describe how faint they are, they're not hugely noticeable and appear evenly spaced.
I think your seeing the backlight lines ..... which you notice lets for e.g when you open chrome browser to an emplty white page. right?
Same lines as keyboard flickering that you see out the corner of your eye? I feel like I'm trying to catch the elusive Bigfoot catching the keyboard flicker, but it never happens when I glaringly stare at the keyboard!
Sent from my HTC One using xda premium
insomnia said:
I think your seeing the backlight lines ..... which you notice lets for e.g when you open chrome browser to an emplty white page. right?
Click to expand...
Click to collapse
Yeah, I can notice them fairly well on a white page in Chrome. Is it normal, or a defect?
Thanks.
normal for back lit screens .... this is one reason i miss Amoled ..... deep blacks and no back light unevenness.
You see these stupid faint lines on $2k retina macbook pro too !
born_fisherman said:
Same lines as keyboard flickering that you see out the corner of your eye? I feel like I'm trying to catch the elusive Bigfoot catching the keyboard flicker, but it never happens when I glaringly stare at the keyboard!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I don't know what the keyboard flickering is..and if it exists I certainly don't want to be enlightened about it!
insomnia said:
normal for back lit screens .... this is one reason i miss Amoled ..... deep blacks and no back light unevenness.
You see these stupid faint lines on $2k retina macbook pro too !
Click to expand...
Click to collapse
Right okay, they're not so much a hindrance I just wanted to make sure it wasn't an issue with my device alone. Thanks for the help .
I do believe this is the backlight lines as mentioned above. I noticed this once while outside on a sunny day while checking for scratches, not visible on regular use though.
born_fisherman said:
Same lines as keyboard flickering that you see out the corner of your eye? I feel like I'm trying to catch the elusive Bigfoot catching the keyboard flicker, but it never happens when I glaringly stare at the keyboard!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
man i thought it was my eye! lol i did notice the keyboard flicker once or twice. did not pay much attention as I was sleepy and I thought it was my eye
I have this too, it shows clearly when I'm in a white page or white color background. I hope that this is normal like someone else mentioned that this is just lcd backlight not just some batch. I hate to go through the hassle of calling them up and return it.
please post here if you have these issue too, so just to verify that this is normal.
ebrn01 said:
I have this too, it shows clearly when I'm in a white page or white color background. I hope that this is normal like someone else mentioned that this is just lcd backlight not just some batch. I hate to go through the hassle of calling them up and return it.
please post here if you have these issue too, so just to verify that this is normal.
Click to expand...
Click to collapse
Yeah on a white background I have the feint grey-ish lines. I think it's the digitiser.
Huh, interesting! I've never seen that before specifically looking for it but yeah, there they are. Boy are they faint though... Like you have to really look for them and have a PURE white background (for mine at least)
They do indeed correspond perfectly to the digitizer lines I was looking at on my phone earlier today ironically! If you tilt the phone on an angle under bright sun light you'll see the horizontal lines of the digitizer under the glass which match the locations. I can't imagine them being related to the backlight though because you can't see the physical structure behind the LEDs when they're on. Try seeing the back inside of a light bulb when it's on ).
Worry not I'd say.
Sent from my HTC One using xda app-developers app
Xerro-Five said:
Huh, interesting! I've never seen that before specifically looking for it but yeah, there they are. Boy are they faint though... Like you have to really look for them and have a PURE white background (for mine at least)
They do indeed correspond perfectly to the digitizer lines I was looking at on my phone earlier today ironically! If you tilt the phone on an angle under bright sun light you'll see the horizontal lines of the digitizer under the glass which match the locations. I can't imagine them being related to the backlight though because you can't see the physical structure behind the LEDs when they're on. Try seeing the back inside of a light bulb when it's on ).
Worry not I'd say.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Basically it's nothing to worry about. It's a small disturbance which is needed for your touch screen. If only they could intergrade this better like AMOLED screens do .
Definitely NOT a deal breaker!
Amrut223 said:
Basically it's nothing to worry about. It's a small disturbance which is needed for your touch screen. If only they could intergrade this better like AMOLED screens do .
Definitely NOT a deal breaker!
Click to expand...
Click to collapse
It's definitely a deal breaker for me, I never had this kind of problem with my past phones that I used, including Iphone 4, iphone 5, GS2, GS3 and Galaxy note 1. They all have beautiful perfect screen, no smudge like brownish or grayish line and never have any problem on hardware side whatsoever.
Only with HTC One that I exchanged 3 time and still have the same problem and come with an addition of stuck pixel. Don't get me wrong, I truly love this phone, but this is too much for me, I feel like going backward if I were to use this phone daily and pretend that it's normal. they need to do something with their QA until then I'm done with HTC.
For those who are seeing these grey lines, how are they oriented on your screens? Mine has diagonal lines across the entire screen, which seems really odd to me. They're especially visible on white and light backgrounds. They almost look like fingerprints, excpet that they're under the screen surface...
The thing is, this is my second One (returned the first due to stuck pixels) and I never noticed lines like these on the first one, even though I scoured the screen very closely looking for dead/stuck pixels.
Orcastar said:
For those who are seeing these grey lines, how are they oriented on your screens? Mine has diagonal lines across the entire screen, which seems really odd to me. They're especially visible on white and light backgrounds. They almost look like fingerprints, excpet that they're under the screen surface...
The thing is, this is my second One (returned the first due to stuck pixels) and I never noticed lines like these on the first one, even though I scoured the screen very closely looking for dead/stuck pixels.
Click to expand...
Click to collapse
The are horizontal lines. The thing is when you are looking for a dead pixel you will not notice the lines. Look under a bright light you will see the touch sensor under the glass .
I can't see any lines on a white background. Digitiser lines are visible, barely, in bright sunlight at really harsh angles. I'd take this over the burn in and ghosting present on all AMOLED screens including the GS4 , any day of the week.
---------- Post added at 11:13 AM ---------- Previous post was at 11:11 AM ----------
ebrn01 said:
It's definitely a deal breaker for me, I never had this kind of problem with my past phones that I used, including Iphone 4, iphone 5, GS2, GS3 and Galaxy note 1. They all have beautiful perfect screen, no smudge like brownish or grayish line and never have any problem on hardware side whatsoever.
Only with HTC One that I exchanged 3 time and still have the same problem and come with an addition of stuck pixel. Don't get me wrong, I truly love this phone, but this is too much for me, I feel like going backward if I were to use this phone daily and pretend that it's normal. they need to do something with their QA until then I'm done with HTC.
Click to expand...
Click to collapse
If you never had screen issues on SGS2 and SGS3, as well as galaxy note 1, then you are extremely lucky, and now you are extremely unlucky to have issues with the ONE. Burn in and ghosting is present on all samsung amoled displays.
Amrut223 said:
The are horizontal lines. The thing is when you are looking for a dead pixel you will not notice the lines. Look under a bright light you will see the touch sensor under the glass .
Click to expand...
Click to collapse
Yeah, that's different from the issue I'm having then. The lines I'm seeing on my screen are visible on bright backgrounds and like I said, they're diagonal.
The other day I was sitting in front of my computer with my One beside me. I checked my phone, turned the screen off and tried to put it away.
In the putting away process, the lighted computer monitor was reflected on my One's screen (which was off and black then), and I noticed horizon stripes on the One's screen.
I put some pictures below to help you guys understand how I got it, though the stripes are not that easy to be caught with my iPad. But you should be able to identify the stripes if you check out the silver part of the reflection.
(Damn, the pictures are upside down)
It is more like a manufacturing process rather than an issue, and the stripes are totally invisible when I use the phone, they are even barely visible under sun lights while the screen is off, however, pretty easy to notice in front of my LCD monitor though.
Again, it is totally no issue for me (and for anybody else I think, because I do not seem to find a thread about this on XDA or Google). I love my One, it is gorgeous and a piece of art. :victory:
I create this thread just to see if anybody else had ever noticed these stripes, or if I am the only "lucky" guy.
FYI, mine is US 32G unlocked model
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
cihanleanne said:
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
Click to expand...
Click to collapse
Thanks. The word digitiser really made that thread hard to find. Your picture looks much nicer.
cihanleanne said:
there is already thead for this its bad digitiser http://forum.xda-developers.com/showthread.php?t=2306948
Click to expand...
Click to collapse
It's the digitiser, I'm not sure what's bad about it.
There's nothing bad about it. It's normal. On the Xperia Z it is a Grid of dots that are easily visible in light even while the screen is on. Neither phone is broken, and you can't see it on the One unless you really look close on an extremely silly angle.
biffsmash said:
There's nothing bad about it. It's normal. On the Xperia Z it is a Grid of dots that are easily visible in light even while the screen is on. Neither phone is broken, and you can't see it on the One unless you really look close on an extremely silly angle.
Click to expand...
Click to collapse
Xperia Z has sensor on lens
cihanleanne said:
Xperia Z has sensor on lens
Click to expand...
Click to collapse
oh its you again..
ITS NORMAL...
OK?
http://www.ifans.com/forums/threads/how-the-touch-screen-works.83706/
IINexusII said:
oh its you again..
ITS NORMAL...
OK?
http://www.ifans.com/forums/threads/how-the-touch-screen-works.83706/
Click to expand...
Click to collapse
do you know what is in cell touch or sensor on lens is
Well there's at least 3 of these threads actually lol. And yes it's the digitizer. Every phone will have this to some degree but they don't all have the same pattern. Maybe you'll hate me after I tell you this but you can see them very faintly when the screen is on with a pure white background That's what the other threads were about. Not a big deal at all though (you and most didn't even notice them did you? )
Sent from my HTC One using xda app-developers app
Duplicate thread. Closed
Seems some of users have this defect and it would be nice to see how many are affected, I know there's another thread but I felt this issue needed a proper poll.
I have it too, it's only noticeable on white or nearly white backgrounds like in the settings app, it's a slight yellow/Amber tint covering around 1/5 of the bottom part of the screen, starting gradually and ending at the bottom.
Take a quick look by opening the settings menu, and having a close look, it might not be noticeable at first.
it might not be noticeable with very high brightness
Please let us know if you have this issue.
I have a slight issue in the display where the top left corner seems distorted as if the display is getting folded.
TheSaarth said:
I have a slight issue in the display where the top left corner seems distorted as if the display is getting folded.
Click to expand...
Click to collapse
I guess the quality control is somewhat sub par, I'm leaning towards not sending my unit in as everything else works fine, and the tinting is mostly not noticeable.
I guess they have some issues gluing the display into the frame and it gets slightly distorted.
Shebee said:
I guess the quality control is somewhat sub par, I'm leaning towards not sending my unit in as everything else works fine, and the tinting is mostly not noticeable.
I guess they have some issues gluing the display into the frame and it gets slightly distorted.
Click to expand...
Click to collapse
Yep! It's minor issue and the phone is excellent otherwise which is why I too am not bothering with claims or anything as such.
I exchanged mine and got a nearly perfect screen,
What I would suggest is try to go to your local phone repair shop and ask them to put it under the Ultraviolet Light for 10 mins. It should help since phones use UV activated adhesive (LOCA/OCA)
nikaizad said:
I exchanged mine and got a nearly perfect screen,
What I would suggest is try to go to your local phone repair shop and ask them to put it under the Ultraviolet Light for 10 mins. It should help since phones use UV activated adhesive (LOCA/OCA)
Click to expand...
Click to collapse
How perfect is nearly perfect?
And how would the UV-light help the issue?
Even i changed mine n its 2nd n7p. Still the yellow tint is present on this one but little less than the previous one. So sticking with it.. may be some live display or configurable colour settings would help if Nokia (hmd) put it on android p.
Or even in further near update . Otherwise m going to nokia care next month. Lets see what happens
vivek638 said:
Even i changed mine n its 2nd n7p. Still the yellow tint is present on this one but little less than the previous one. So sticking with it.. may be some live display or configurable colour settings would help if Nokia (hmd) put it on android p.
Or even in further near update . Otherwise m going to nokia care next month. Lets see what happens
Click to expand...
Click to collapse
So you got it replaced and the new phone had the same issue?
Shebee said:
So you got it replaced and the new phone had the same issue?
Click to expand...
Click to collapse
Yes it is still having the same issue but little less than the 1st one
vivek638 said:
Yes it is still having the same issue but little less than the 1st one
Click to expand...
Click to collapse
Mine looks like this, it's very slight, how does it compare to yours? I don't think I want to risk getting a replacement.
I have to say it looks worse on the picture than in real life.
Shebee said:
Mine looks like this, it's very slight, how does it compare to yours? I don't think I want to risk getting a replacement.
I have to say it looks worse on the picture than in real life.
Click to expand...
Click to collapse
Yes like this only but mine is little less. On the 1st one it was exactly the same as urs.. but now on 2nd one its half of that yellowish
I had this, exchanged, got a new one with slightly less of the issue but still present. It's slowly going away with time, think it may be similar to some phones in the past where the glue hadn't completely set and required some heat from the panel being on, or possibly UV from the sun, to go clear.
I have it, but it's only really noticable at very low brightness and on completely white backgrounds. Even then it's pretty subtle. Sad, that this "premium" midrange phone has such a problem.
I sent mine back, it was bugging me too much, I even took a measurement with my Spyder3 calibrator, and comparing the top and bottom portions of the screen, I measured a delta E of 7.41 on a perfect white background.
I'm no expert but according to wiki and other resources 2-5 already indicates that is a heavy discoloration and is perceived as another color/tone, so it definitely wasn't just in my eyes.
I will try my luck with another unit, and if it has the same issue I will just leave it be.
Do you still have the problem (as of July)?
vivek638 said:
Even i changed mine n its 2nd n7p. Still the yellow tint is present on this one but little less than the previous one. So sticking with it.. may be some live display or configurable colour settings would help if Nokia (hmd) put it on android p.
Or even in further near update . Otherwise m going to nokia care next month. Lets see what happens
Click to expand...
Click to collapse
HI! I was just about to buy the Nokia 7 Plus, But now I am worried about this screen tinting problem that everyone seems to be complaining about. Can you please tell me if you still have the problem? Has anyone found a solution?
Thank you.
---------- Post added at 09:54 AM ---------- Previous post was at 09:44 AM ----------
Shebee said:
Seems some of users have this defect and it would be nice to see how many are affected, I know there's another thread but I felt this issue needed a proper poll.
I have it too, it's only noticeable on white or nearly white backgrounds like in the settings app, it's a slight yellow/Amber tint covering around 1/5 of the bottom part of the screen, starting gradually and ending at the bottom.
Take a quick look by opening the settings menu, and having a close look, it might not be noticeable at first.
it might not be noticeable with very high brightness
Please let us know if you have this issue.
Click to expand...
Click to collapse
HI! I was just about to buy the Nokia 7 Plus, But now I am worried about this screen tinting problem that everyone seems to be complaining about. Can you please tell me if you still have the problem? Has anyone found a solution?
As of July 2018, do the products still have this issue?
Thank you.
It is hardware issue some part of phones, software update is not a solution. You have lucky and get phone without it, or you are out of luck and get it with yellow tint. Simple.
Wysłane z mojego Nokia 7 plus przy użyciu Tapatalka
Hi All,
I also experience the touch screen issue on my Galaxy S20 FE.
I have created a short video on how to check and reproduce it: Galaxy S20FE touch screen issue - testing and reproducing
Please share your comments if you also experience it.
Did that experiment and i think my device is "ghost touch free".
Sent from my S20 FE 5G
maderos said:
Did that experiment and i think my device is "ghost touch free".
Click to expand...
Click to collapse
Yes, if you don't experience this, you unit is issue-free. I have also asked others to test, they have no issue at all.
This is why I think that *might* be a hardware/production issue.
carlosmeldano said:
Yes, if you don't experience this, you unit is issue-free. I have also asked others to test, they have no issue at all.
This is why I think that *might* be a hardware/production issue.
Click to expand...
Click to collapse
Yes, that's what it would seem to suggest - and it's discouraging, I was really hoping this was a software issue. Would the 120 Hz refresh be a factor in this? That is, do you get the same result at 60 Hz?
jtOttawa said:
Yes, that's what it would seem to suggest - and it's discouraging, I was really hoping this was a software issue. Would the 120 Hz refresh be a factor in this? That is, do you get the same result at 60 Hz?
Click to expand...
Click to collapse
Nothing. Either under charging or not, either 60Hz or 120Hz, no matter if Touch Sensitivity is set to low or high, it happens.
But as it doesn't happen for everyone with the same software, it tends to be a hardware issue or a production defect.
carlosmeldano said:
Nothing. Either under charging or not, either 60Hz or 120Hz, no matter if Touch Sensitivity is set to low or high, it happens.
But as it doesn't happen for everyone with the same software, it tends to be a hardware issue or a production defect.
Click to expand...
Click to collapse
Very interesting, and helpful - thank you.
Tested mine with no issues but I had a bit of red tint on the screen as I have posted in another thread.
I just checked mine and I have the same issue, would samsung rma for this?
spacemanvt said:
Tested mine with no issues but I had a bit of red tint on the screen as I have posted in another thread.
Click to expand...
Click to collapse
Thanks for the feedback. It seems not all users are having this issue. If you cannot reproduce the issue following the video instructions, then you are touch error-free. But then, it shows that it is not a general issue, but some manufacturing defect. For the red tint, I have seen your other post, I also have a barely visible greenish one, around where the camera is, and around the bottom 1/3 mark. But as it was stated, it is somewhat "normal".
carlosmeldano said:
Thanks for the feedback. It seems not all users are having this issue. If you cannot reproduce the issue following the video instructions, then you are touch error-free. But then, it shows that it is not a general issue, but some manufacturing defect. For the red tint, I have seen your other post, I also have a barely visible greenish one, around where the camera is, and around the bottom 1/3 mark. But as it was stated, it is somewhat "normal".
Click to expand...
Click to collapse
Do you notice a red tint when looking off angle at the screen?
I notice it somewhat when looking directly at the screen but very visible off screen, when using a white screen though.
SuperLGE said:
I just checked mine and I have the same issue, would samsung rma for this?
Click to expand...
Click to collapse
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
spacemanvt said:
Do you notice a red tint when looking off angle at the screen?
I notice it somewhat when looking directly at the screen but very visible off screen, when using a white screen though.
Click to expand...
Click to collapse
I notice it under normal circumstances like browsing, while straight looking at it, when the page background is like pale yellow/orange. It is only a bit visible, but when you read text and scroll, it is disturbing that the greenish tint remains on the screen. But honestly, this is not that bad. On a white background, I don't even notice it.
When I look from a bottom angle and moving the phone's angle, the tint bars move as well.
carlosmeldano said:
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
Click to expand...
Click to collapse
where are you located? I was thinking about doing this too for my red tint issue. but sounds like a lot of trouble. I would agree that you definitely need a new phone
---------- Post added at 01:06 PM ---------- Previous post was at 01:02 PM ----------
carlosmeldano said:
I notice it under normal circumstances like browsing, while straight looking at it, when the page background is like pale yellow/orange. It is only a bit visible, but when you read text and scroll, it is disturbing that the greenish tint remains on the screen. But honestly, this is not that bad. On a white background, I don't even notice it.
When I look from a bottom angle and moving the phone's angle, the tint bars move as well.
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You mean are referring to the green tint correct? Are you saying that you have no reddish/pink tint at all on your phone?
I notice it very clearly when looking at it at angle or even normal position. And I can see it move when I move the phone to different positions.
the XDA review has the same issue actually (nothing on the touchscreen): https://www.xda-developers.com/samsung-galaxy-s20-fe-review/
"The viewing angles, though, are disappointing because the display still features visible angular color shifting to blue as well as a rainbow out interference effect at extreme angles. Newer Samsung OLED panels have eliminated the rainbow out interference effect, and also reduced off-axis color shifting by a significant amount. The Galaxy S20+’s viewing angles, for example, are much better because the color shifting is much lower. Strangely, even the cheaper Galaxy M51 (review) doesn’t feature the interference effect issue (that is likely caused by the polarizer)."
spacemanvt said:
where are you located? I was thinking about doing this too for my red tint issue. but sounds like a lot of trouble. I would agree that you definitely need a new phone
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EU. I bought the phone in the official German Samsung webshop. If I would be out of the return period, I would of course take it to the Service Center even with the red tint, but this way, I will just return it.
spacemanvt said:
You mean are referring to the green tint correct? Are you saying that you have no reddish/pink tint at all on your phone?
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True, I have no reddish tint, I have some greenish one When looking straight at the phone, it is around the opposite side of the camera, and about a thumb tall. But really, not that visible, I just see it because I know it is there
I read the quoted article. This can also easily happen because of Gorilla Glass 3, maybe it has different inner reflection that causes these bands.
carlosmeldano said:
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
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That sounds reasonable...however, what about all the phones using GG5, 6, or above that have a tempered glass screen protector on them, which would certainly make the glass atop the digitizer much thicker, and that do NOT have any touch issues? It seems to me that the thickness of the glass...up to a reasonable measure that I do not know what it may be...is not the issue here because my S20 FE does not have the touch issues. But mine does always turn on in my pocket. So it seems as if the proximity sensor is faulty. I wonder if this "bug" is somehow related to the touch issues. Though they appear to be different problems...they are related to how the screen works. Clearly something is wrong and I am not sure that any of it can be fixed with software. SMH
jaseman said:
That sounds reasonable...however, what about all the phones using GG5, 6, or above that have a tempered glass screen protector on them, which would certainly make the glass atop the digitizer much thicker, and that do NOT have any touch issues? It seems to me that the thickness of the glass...up to a reasonable measure that I do not know what it may be...is not the issue here because my S20 FE does not have the touch issues. But mine does always turn on in my pocket. So it seems as if the proximity sensor is faulty. I wonder if this "bug" is somehow related to the touch issues. Though they appear to be different problems...they are related to how the screen works. Clearly something is wrong and I am not sure that any of it can be fixed with software. SMH
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You are right, I also thought of it, but not only the thickness, but also the material structure can cause problems like transferring more static electricity to the digitizer that cause ghost touches. And the glass screen protector is on top of the screen which is far enough in distance from the digitizer. I can also imagine that combining this digitizer with GG3 would require less manufacturing tolerance than they used, and that causes just too much defective units. Just guessing...
But as you also stated, problems are mostly with the screen and touch panel. Ghost touches, incorrect finger recognition causing jerks, pocket wakeup, reddish/greenish tint on the screen. And +1: not all users have this problem.
If this would be a software-related issue, all models would be affected more or less. If some units are fine, some are wrong, with the exact same software, then it should be a hardware-related problem. Question: do they used different brand of digitizers for different units, or there is just a huge ratio of defective units coming out of the factory because they had to put as many units on sale as they could because Pixel 5 and iPhone 12 has arrived and they wanted to catch a lot of customers? Just guessing, again...
carlosmeldano said:
True, I have no reddish tint, I have some greenish one When looking straight at the phone, it is around the opposite side of the camera, and about a thumb tall. But really, not that visible, I just see it because I know it is there
I read the quoted article. This can also easily happen because of Gorilla Glass 3, maybe it has different inner reflection that causes these bands.
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So strange, every one of the phones I looked at in the store has these bands. Surprised yours does not.
spacemanvt said:
So strange, every one of the phones I looked at in the store has these bands. Surprised yours does not.
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If watching from bottom angle, I see the bands, but in straight view, I only see some greenish tint. It is not very disturbing for me. I mean, I have a LED TV, which has some of these typical IPS clouding effect on the screen edges. 99% of the time, it is not visible because the content is bright. But when watching a movie that has a night scene and there is no ambient light in the room, it is awful. But in general, I like the TV
carlosmeldano said:
If watching from bottom angle, I see the bands, but in straight view, I only see some greenish tint. It is not very disturbing for me. I mean, I have a LED TV, which has some of these typical IPS clouding effect on the screen edges. 99% of the time, it is not visible because the content is bright. But when watching a movie that has a night scene and there is no ambient light in the room, it is awful. But in general, I like the TV
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Interesting, thank you for the response. I see the red tint straight on and at angles too, so maybe we have a similar issue but a different color?
I also have a LG OLED, which can look quite bad in some very dark scenes because of banding.
spacemanvt said:
Interesting, thank you for the response. I see the red tint straight on and at angles too, so maybe we have a similar issue but a different color?
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That might be the case! Different color, but the same tint / band.