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grrr
what a **** workaround!
that was their response... a **** workaorund that degrades my service..
anyone else had this or any thoughts on it?
Don't switch to GSM, switch to AT&T!
I am not a fan-boy for any of the carriers, but I must say that over the years I have gotten excellent service from ATT - except for when they changed to Cingular, which was a collection of regional companies with regional problems and inability to service - IMHO - a truly mobile client (like I live on the East Coast, but kept a west coast cell number - Cingular couldn't understand or deal with that one)...and the coverage is now better than Verizon's (not to mention the phones and the fact that you can do high-speed data and a call at the same time).
Did T-Mob start pro-rating their release contracts yet?
Don't know.
Am in the uk so cannot get at and t..
boo!
yep, get the same issues, whereabouts are you? im in rainham, and have to turn off the 3g to get reliable incoming calls and make calls, dont have to go too far and it works ok!
romford / ilford seem to be ok with 3g switched on.
I'm in Ilford and when set to Auto band miss calls intermittently so can't use that setting reliably. I wondered if there was a way to set the phone to use only 3G so it doesn't keep trying to switch between 3G and GPRS?
I'm from Indonesia and discovered that sometimes when my network switches me to 3G automatically, I can't receive or make voice calls.
So, I went to phone -> menu -> options -> band -> select network type to GSM istead of AUTO or WCDMA
Unfortunately, I left the 3G coverage area before I had a chance to see if it made any difference
fil said:
yep, get the same issues, whereabouts are you? im in rainham, and have to turn off the 3g to get reliable incoming calls and make calls, dont have to go too far and it works ok!
romford / ilford seem to be ok with 3g switched on.
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Click to collapse
Same here, in central London - have been ranting about this for some time over at Modaco eg here. Not a clear answer apart from perhaps swapping the handset but its hit and miss
Its a really severe problem and I'm losing the plot a little with it. Gutted.
BTW, if you need a way to quickly switch between the two modes, read http://forum.xda-developers.com/showthread.php?t=345524
There are about fifteen threads about this on here and on Modaco. Its a fact of life with 3g and HTC devices.
It is primarily down to relationship between the network cells and the device.
3G cells are notoriously unreliable and need a lot of maintenance - if you report a problem cell to your network, they may check it out - although they use their own testing to determine which cells need fixing.
Some devices do have weaker transceivers and hence the odd occasion where a device swap helps - but 99 times out of 100 its the network cell. And thus the reason that users find their device works fine on 3g in another location.
Hi guys, I just got my Incredible S yesterday, and I absolutely love this phone!! The only problem so far is the fluctuating signal bars. I'm not sure if this topic has been discussed here, but it seems to me that when I hold the phone...my signal gets weaker. When I put the phone on down..the signal gets stronger. Does a rubber or silicone case help as far as limiting signal interference?
Are you talking wifi signal or 3g signal?
mrHD2 said:
Are you talking wifi signal or 3g signal?
Click to expand...
Click to collapse
I'm talking about 3G/H. It's such a shame. I really liked this phone, but designing the antenna on the battery cover is a huge flaw. What were they thinking?!!??
I also have the signal strength fluctuations. I have tried everything: changing the SIM card, changing operators (Swisscom and Sunrise), changing settings GSM alone, WCDMA alone, and GSM/WCDMA auto, and soft reset. The only thing I have not yet tried is a hard reset.
I wonder if somebody else has the same problem? The consequence of this problem is that often times the quality of the calls is lousy and/or the calls are dropped.
Please help me..
Have to say, my signal level is dreadful compared to my bog standard Nokia mobile phone in low signal areas, I get no signal on my Inc S while 2 or sometimes 3 bars on my Nokia. It's really spoiling an otherwise brilliant device. One thing I was wondering is if changing radio from the 22_M to the 27_M might help, anybody know what the difference between them is ?
and, data does not work over 50% of the time on gprs, but fine on hsdpa/3g/edge, don't know if that's also down to poor signal reception ?
I had the same problem with my IS. when the internet connaction GSM/WCDMA auto i had many unexeptable call ends. I put the internet connection to GSM only and every thing is ok. Acording to info i have the problem is in some operaters new software when the network type changes the telefone cannot change it normaly.
After visiting other fora, I have a crucial question to ask: is the reception problem (fluctuating bars, dropped calls, WiFi disconnecting) a generalised problem, or, rather, is my phone faulty, and therefore should I have it repaired?
HTC update the radio module immediately....
atn_chargers said:
Hi guys, I just got my Incredible S yesterday, and I absolutely love this phone!! The only problem so far is the fluctuating signal bars. I'm not sure if this topic has been discussed here, but it seems to me that when I hold the phone...my signal gets weaker. When I put the phone on down..the signal gets stronger. Does a rubber or silicone case help as far as limiting signal interference?
Click to expand...
Click to collapse
I also believe that the desire s has this same problem they are similarly designed devices now running with very similar software.
even though at times signal can be great without moving it can drop to nothing and I'll lose all signal, which I believe has caused me miss several calls as they've gone to voicemail rather than ring on the phone.
I'm hoping that an upgrade to the phones radio will fix/improve this over time (the optimistic outlook)
Sent from my HTC Desire S using XDA Premium App
signal
its the antenna design =Fail , put it flat on a desk and dont hold it and watch your signal go up pick it up and its like an hour glass going down
I am now arriving at the conclusion that sound quality and dropped calls (and bars fluctuating) can be explained by a connection problem when using GSM/WCDMA Auto. The problem disappears when using GSM Auto. Any views?
Same here, but it is better on "wcdma only" either. I'm suspectinig it has issues only when switching between wcdma and gsm
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
biswasd said:
HI everyone --- just picked up my phone tonight from tmobile. however, the data drops every time i'm on a call. no 2g, 3g, or 4g indicator after about 10 seconds of initiating a call.
just trying to figure out if i have a bad phone or if others are also noticing this issue.
any feedback is much appreciated. I may switch to At&t and get the optimus g pro if this is "feature" of the HTC one
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If you're on EDGE it can only do one at a time not both.
SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
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Correct. Not on 2G yes on 4G.
SmiLey497 said:
If you're on EDGE it can only do one at a time not both.
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Click to collapse
I hear ya....but it's happening from 4g to zero; 3g to zero....the data connection (regardless if it's locked onto 4g or not), just drops after a few seconds of being on the call.....
what does everyone have their data settings set to? under mobile data > network mode.....
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
mine was originally set to GSM/WCDMA/LTE auto....
I changed it to GSM/WCDMA AUTO since tmobile doesnt' have LTE where I live to save battery......
but the problem persists with all settings, even when I select teh LTE....
any thoguhts?
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Dial *#*#4636#*#* select phone info and see if it's set to GSM/WCDMA/LTE there as well.
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
Tidbits said:
I had that problem. Mine was set to CDMA/EvDo/GSM/WCDMA/LTE auto from factory. I did the above and set it to GSM/WCDMA/LTE auto and it fixed it for me.
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where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
biswasd said:
where exactly is this setting? i entered *#*#4636#*#* and clicked on the three little dots in teh upper right hand corner....then i selected "select radio band".
A window popped up with "automatic" or "usa band". I selected "automatic".....but i don't see anywhere to select between GSM / LTE, etc. within this phone settings hidden menu..
help!
****Edit:***** never mind i found it however, mine was set by default to WCDMA......should I change it?
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Click to collapse
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
Tidbits said:
yes should be set to GSM/WCDMA/LTE auto or if you don't have LTE in your are just GSM/WCDMA auto.
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got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
Simultaneous Voice and Data HTC One on T-Mobile
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
erg208 said:
After dialing *#4636#*#* my HTC One on T-Mobile is set to WCDMA preferred as we do not have LTE coverage yet.
Voice and Data works superfluously under "4G" HSPA+ 21. I tested both while making incoming and outgoing calls.
I was told to change it to GSM/WCDMA/LTE auto when they put LTE live in my area.
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Hi there erg208, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
---------- Post added at 03:41 AM ---------- Previous post was at 02:51 AM ----------
biswasd said:
got it....THANK YOU TO EVERYONE for their replies....changed it now...but still -105dBm to -93dBm at best......
what's funny is that my work provided tmobile blackberry sitting right next to my HTC one has awesome signal right now.....i don't get it.....although the blackberry is a 3g blackberry at best with no 4g capability.
also, i have noticed that if i switch the ONE to GSM only, the signal jumps to -71dbm.....!!! so apparently the "4g" sucks here in northern cincinnati....
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Click to collapse
Hi there biswasd, I've tried all of those settings and still no success. Only for a very short time (data will stay on anywhere from 3 seconds into the call to no more than 10 mins into the call....last night was a record with 30 mins into the call) but the moment I begin to do to much surfing or send one too many emails or Gtalk for too long it's like my phone just gives up and the data disconnects and at no point during my phn call will it ever reconnect. I have to hang up my call and INSTANTLY the data turns on with all 5 bars and an H signal. AND most times I have to restart the phn before I can get simultaneous voice and data again. Do u have this issue? May I please ask if you've done an extensive test with your simultaneous voice and data? Meaning have u actually been on a long enough call and seriously surfed the web, sent & received multiple emails, chatted on Gtalk and sent an MMS all during one call and it stay connected? That would be a real test b/c mine doesn't. And if your data does disconnect do u have to hang up the call for it to come back on?? And does it work again if you make another phone call without having to restart your phone? No matter what, having to do either of those things is unacceptable b/c I have NEVER had to with any of my previous HTC devices on Tmobile's network. And I'm a flight attendant so I'm all over this country receiving 3G, 4G and LTE signals and it does it no matter where I am, if I'm moving in a car or sitting perfectly still in the same area with good coverage. Pls let me know your full experience in testing this. I really appreciate your help! Thanks
electrash said:
4G have low coverage in all countrys, only usa have widely 4G.
If you got 4G that means you got better internet speed not stronger signal.
Signal depends on internal antena which dosent care if signal is 2g,3g,4g.
Sent from my LT26i using xda app-developers app
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Click to collapse
That is not true. We have decent LTE coverage here in UAE (inside the cities at least) and great 3G coverage even on highways.
I did have a similar issue that while on 4G data would drop if i receive a call but that's because 4G LTE does not support voice and my call gets "demoted" to GSM which does not support data+voice simultaneously.
I'm having some issues receiving phone calls when I'm in 4G mode - I'm aware of the fact that voice over lte doesn't work yet, however in my understanding the phone should quickly switch to 3g mode and accept the incoming call, right?
Apparently my P7-L10 has trouble with that. It just doesn't switch, and the incoming call goes to voicemail.
Is that normal? Is there any fix to make the device switch to 3g mode quicker upon a call?
Running B135 rom, rooted.
GawDroid said:
I'm having some issues receiving phone calls when I'm in 4G mode - I'm aware of the fact that voice over lte doesn't work yet, however in my understanding the phone should quickly switch to 3g mode and accept the incoming call, right?
Apparently my P7-L10 has trouble with that. It just doesn't switch, and the incoming call goes to voicemail.
Is that normal? Is there any fix to make the device switch to 3g mode quicker upon a call?
Running B135 rom, rooted.
Click to expand...
Click to collapse
I'm having fine calls when I'm on 4G. (Milan, north Italy). Perhaps your city has too few 4G antennas and doesn't have stable 4G signal so it switches back and forth to 3G while you're having a call?
vEEGAZ said:
I'm having fine calls when I'm on 4G. (Milan, north Italy). Perhaps your city has too few 4G antennas and doesn't have stable 4G signal so it switches back and forth to 3G while you're having a call?
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I don't think that's the issue, 4G coverage here is pretty amazing.
GawDroid said:
I don't think that's the issue, 4G coverage here is pretty amazing.
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Click to collapse
Forget what I wrote, I forgot that voice calls don't have to do anything with LTE, lol.
Anyway I'm having fine calls with 3G or 2G, have you tried doing a nandroid backup and start over to see if the problem occurs also in fresh state?
Fine calls with 3g or 2g here as well.
Except when I'm on 4G - nobody can reach me, it all goes to voicemail...
I could say I started fresh - I did a factory reset and a clean wipe 3 days ago, but I haven't noticed the issue untill yesterday.
On a French, people reported issues with calls in 4g covered area, but it seems that the problems come from network, not from the phone. The issues appear only in certain areas with one operator, and some other phones behave in same manner. Perhaps you need to check with another SIM card from another operator.
hello,
I encounter the same problem receiving my incoming calls in automatic mode 4G 3G 2G redirected my mail. When I'm on automatic 3G2G no problem.
I'm B133 update. 4 months no problem. Since mid-October the problem occurred.
My operator is Virgin Mobile. P7 smartphones, antennas or operator?
The rocker 4G 3G to receive calls no longer made. Tried my sim card on a S5 and a LG G2 and the problem is the same.
After several calls to my operator solution but not another concern, I have to connect data to receive my calls 4G 3G 2G automatic.
I'll try to go B121 update or réinisilisation P7.
If no solution change operator before trying their sim card lent by friends subscribers home.
Translated by Google. French to English.
@@+++++++
Reg
I would like to share a peculiar trouble with my S10 that I purchased 8 days ago.
At my workplace, wherein I have been working for about ten months, I am now experiencing major trouble in calling with this phone - the person at the other end is never able to hear my voice properly - in every call!
But, outside of my workplace, this problem does not occur at all! Voice quality is amazing.
I went to the service center. One of the representatives immediately advised a factory reset and fresh installation of software from their system. I got that done, but the problem was still there. Very poor connection!
I went back and another representative gave me an advice which has solved my trouble magically! Now, the call quality is back to normal just like i get outide my workplace.
The advice given to me was to change the Network Mode from LTE/3G/2G to 3G/2G. He had said that this new phone has more bands than ever and that it is possible that my workplace environment does not support the new bands (sounds illogical). By the way, the signal bars still show 4G icon but not Volte/LTE like in the other network mode. (And my last phone, Mi 5, never gave me such a trouble)
Although the problem was solved, but i wondered that changing the mode from LTE to 3G will have a bearing on the data speed. I used Ookla speed test to determine that and yes, there is a major difference in download speed - it is less than half in 3G/2G network mode.
Can you please tell me if there is a trouble with my device harware or was the representative right?
LTE does require a much stronger signal than 3g and when you default to LTE the phone is probably just getting enough LTE to stay locked in to the signal. The LTE signal is getting knocked down in your building. Also HSPA+ will propogate better than LTE, even on the same bands.
Thanks for responding. In all this while I've done a lot of research. I managed to ask someone to come with their S10 to my office. The calls went through with this S10 without any hiccups whatsoever.
Also, I've been using the same network in this workplace on Mi 5 without any trouble. Also, there are many S9 and S8 users in my office. They have never had such complaints and they call on VoLTE.
Also, I tried two other networks and the problem persists.
Clearly, there is trouble with my phone. It is with the service centre now for diagnosis but they have been claiming that the problem lies with network in my area.
At the service centre there was another customer with Note 9 who complained of similar call drops but in random locations. The service centre simply did a fresh softwareinstall and sent him back.
My problem is that I will never be able to prove to them about call drops since the drops do not happen at the service centre.
I've had many occasions where I'm on the phone and the call drops. I try to pay attention to the screen as the 6T was pretty bad for that (I would face hang-up all the time) and it seems better with the S10 but I still get a fair amount of call drops. If I even attempt to hold the phone with my shoulder, it's almost guaranteed it will hang up as the proximity detector will enable the buttons.
Keep LTE enabled for data, but turn VoLTE off so calls switch to 3G/2G
Did you try to use a different sim card?