Scratch on my front screen - Xperia Z Q&A, Help & Troubleshooting

Annoying problem, any assistance will be greatly appreciated.
Thin scratch on my front screen. Still have the original screen protector on but I can see a rainbow effect when on a white background. Not sure how I picked it up because so far have been real careful with it.
Will removing the Sony branded screen protector affect my warranty? What should I do now to protect my screen? Obviously it isn't scratch proof!!!
Can I buff it out?
Sent from my C6603 using xda app-developers app

Before you remove it on your own, maybe you should ask on service, if they can replace it for you. Maybe they will replace it for you for free... Also they will tell you, how is with warranty, if you remove it. Otherwise, there are SO many threads regarding screen protector removing etc. And this screen protector is not for protect it against scratches, it's known about it that it is shatter proof protector!

But is there a scratch proof and shatter proof one. Thanks for the reply
Sent from my C6603 using xda app-developers app

Sunnychad said:
But is there a scratch proof and shatter proof one. Thanks for the reply
Sent from my C6603 using xda app-developers app
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Scratch resistant is the glass. Shatter proof is the sheet on top. There is no additional "scratch proof" layer
Sent from my gorgeous White Xperia Z

Sunnychad said:
Annoying problem, any assistance will be greatly appreciated.
Thin scratch on my front screen. Still have the original screen protector on but I can see a rainbow effect when on a white background. Not sure how I picked it up because so far have been real careful with it.
Will removing the Sony branded screen protector affect my warranty? What should I do now to protect my screen? Obviously it isn't scratch proof!!!
Can I buff it out?
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
The screen protector you are talking about is a shatter proof sheet, not a scratch resistant. Thats why some comes with a screen protector included in the box.

I removed the shatter proof "screen protectors" after getting some scratches on them, as per the instructions in the manual. Can't imagine they'd do anything to void your warranty considering it's in the manual.

biffsmash said:
I removed the shatter proof "screen protectors" after getting some scratches on them, as per the instructions in the manual. Can't imagine they'd do anything to void your warranty considering it's in the manual.
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I don't know where you are seeing this, but there are no such instructions in my manual

Are you talking about the bundled screen protector that you put on yourself?

Related

Did you apply a protection film?

did you apply a protection film?
I didn`t and I can see some small scratches on my device...
also, can you suggest me a good protection film for xperia z?
There Is a pre installed shatter proof film.
Sent from my LG-P990 using xda premium
wawyed said:
There Is a pre installed shatter proof film.
Sent from my LG-P990 using xda premium
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but it gets very easily scratched :S
I already had a few small scratches
I suggest you try one of the various cheap hard plastic screen protectors that are available. This cost only a few dollars so you can change them once every one or two months. That's what I do with my Note II
I think the point wawyed was making was your device is not scratched, the pre-installed film is.
There are quite a few threads on this exact topic already.... you can remove the pre-installed film if you wish - but you may loose your Sony logo. There are a few good replacement films out there (Spigen)
Bottom line: remove the stock film and replace, or leave the stock film - and put yet another one on top of it.
adamsweeting said:
I think the point wawyed was making was your device is not scratched, the pre-installed film is.
There are quite a few threads on this exact topic already.... you can remove the pre-installed film if you wish - but you may loose your Sony logo. There are a few good replacement films out there (Spigen)
Bottom line: remove the stock film and replace, or leave the stock film - and put yet another one on top of it.
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I read some informations on the net, but I` think the pre-installed one is a different kind of film
I was thinking about using a normal film over the pre-installed one
masanosuke said:
did you apply a protection film?
I didn`t and I can see some small scratches on my device...
also, can you suggest me a good protection film for xperia z?
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I had applied 3M Vikuiti ADQC27 to Xperia Arc S, S, T, TX and I ordered one more set for tomorrow when I get XZ. I was very pleased with this screen protector, but tomorrow I'll decide on which one to apply them: 3M or the 2 that come in the package (I ordered extra package with dockingstation, smartTags and screen protector). And yes, I put it over the preinstalled one :good:.
Where did you ordered the extra package?
get a set of these and be done with it!
http://forum.xda-developers.com/showthread.php?t=2222928
masanosuke said:
but it gets very easily scratched :S
I already had a few small scratches
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The back of my phone has a couple of hairline scratches - I presume it's because of the bolts near my jeans' pocket. But the screen is fine so far. :victory:
Do you think that will be available a screen protector like the anti-shatter film that Sony put on the phone? It's scratching very easy and I'm thinking that if something similar will be available then I will remove the one from Sony and put that one. On other Xperia phones is available this kind of screen protector?
vibecatalin said:
Do you think that will be available a screen protector like the anti-shatter film that Sony put on the phone? It's scratching very easy and I'm thinking that if something similar will be available then I will remove the one from Sony and put that one. On other Xperia phones is available this kind of screen protector?
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I think the chance of that happening is 1%, but I am surprised that companies haven't brought screen protectors with the sony logo/text.
Also a thing Sony could do is to bring out a services to re-apply the anti shatter sheet for us, specially since it scratches so easy.
Anyways, the reason why I don't see it happening is because the anti shatter sheet is being applied by a device, it needs to fit perfectly or it might lose it's function. Screen protectors can be applied by men, because it's only there to protect the device from scratches and such, not to stop the screen from shattering, even though normal screen protectors also do that, but on a smaller scale.
1. There is no screen protector with Sony logo because of patent / copy rights. It would be very expensive to get the right to use the logo.
2. Sony already offers the service to replace the anti shatter film. Costs about 20 bucks
Gesendet von meinem GT-I9100 mit Tapatalk 2
20 bucks is not much but I think is not ok to charge me that money for a piece of anti shatter film that scratches very very easily, I've put an cheap film and I will look for a better one in the future to preserve this anti shatter , but extremely scratching film from Sony. That's a huge minus for them. A gorilla glass would be a perfect solution, too bad that Sony didn't think of that. But I still love the phone
I'd prefer to completely remove the anti shatter film, but something is still holding me back. Maybe it's because I payed some hard earned money for that thing, whatever don't wanna argue about that here.
I did not put any other protection film on my XZ. I think it's odd to have two on you display and to be honest there is nothing compared to real glass. the feeling is way better... still don't wanna argue 'bout that.
so I have no protection on my display and I do not use a case... "this guy is an idiot" ...I will buy one soon; I promise. For now I use a little bag where I used to keep my sunglasses. Btw Krussel has some nice covers. "get to the point dude!" ...I keep my XZ in a sidepocket of my jacket and there is nothing else in that pocket and stil I got a few scratches on my display. It does not bother me at all. You have to look very closely to see them. What I am trying to say is that the anti shatter film scratches very easy and as far as I remeber there is gorilla glas underneath... so close, yet so far. I can live with that... for now. Someday I will take it off anyway. I just love my plain black XZ without any logos. LOL, I used to put a little piece of dark tape on my old s2, just to cover up the logo.

[Q] Scratch in anti-shatter film - replacement?

I have just made a huge scratch in my anti-shatter film. At least I think it's just the anti-shatter film and not the glass itself.
Is there any way to replace the anti-shatter film with another that is scratch free?
Or any suggestions to what else I might do to get rid of it?
Thanks,
Hvilsted
Sent from my C6603 using Tapatalk 4
*bump* - sorry guys. I just really need advice and to hear if someone has experience with this subject.
Sent from my C6603 using Tapatalk 4
They don't sell spare antishatter films. It is part of the screen, as Sony describes them.
Although you could always replace it with any screen protector. Keep in mind that peeling off the ASF will also remove the Sony logo of the screen.
Given it is made of pretty soft plastic, I wonder if it can be polished?

[Q] Anti shatter film

i know about the anti shatter film having the logo on the front i might remove it anyway since there are scratches, is there any way for a replacement even if it is not official? and also is there anti shatter film on the back glass and if so is the logo on the glass or the back protective film? thanks
mystertom101 said:
i know about the anti shatter film having the logo on the front i might remove it anyway since there are scratches, is there any way for a replacement even if it is not official? and also is there anti shatter film on the back glass and if so is the logo on the glass or the back protective film? thanks
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In the back glass the Sony and Xperia logo wont be removed but in front yes only the Xperia logo and u will face difficulty to remove the anti shatter film its so hard i have done that with a knife took about some hours of work
Meni30 said:
In the back glass the Sony and Xperia logo wont be removed but in front yes only the Xperia logo and u will face difficulty to remove the anti shatter film its so hard i have done that with a knife took about some hours of work
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thank you for your help the back one came off after about 5 minutes after i got momentum lol now for the front one
I personally do not know why people didn't invest in a regular screen protector for the front and back. So the one Sony provides won't get scratched. I personally am a screen protector kind of guy.
Sent from my C6903 using XDA Premium 4 mobile app
Avantiel said:
I personally do not know why people didn't invest in a regular screen protector for the front and back. So the one Sony provides won't get scratched. I personally am a screen protector kind of guy.
Sent from my C6903 using XDA Premium 4 mobile app
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well the back one doesn't need one in my opinion looks better without it

Is the Glass UNDER the Screen Protector Scratch Resistant?

Simple question.
The glass is scratch resistant, not the screen protector. It's just a plastic film...
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jamespmi said:
The glass is scratch resistant, not the screen protector. It's just a plastic film...
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It's not just screen resistor. This "plastic film" keeps your phone screen in one piece if your phone fall. Taking of this "plastic film" void your warranty.
Screen should be scratch resistant as Sony said.
Good point. But... The warranty is lost anyway if I breack the glass...
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jamespmi said:
Good point. But... The warranty is lost anyway if I breack the glass...
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It is but if you don't and you need to send it off then you can't if you remove it, so you should really leave it on.
The warranty is irrelevant. We know as tested the screen is scratch resistant?
Sent from my SGH-T999 using XDA Premium 4 mobile app
Don_Perrignon said:
The warranty is irrelevant. We know as tested the screen is scratch resistant?
Sent from my SGH-T999 using XDA Premium 4 mobile app
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I got a nice scratch only a day or two after removing the ASF. It's not nearly as scratch resistant as the screen on my galaxy s3 or s4 or my glass-m protector for the Z1.
raptuz said:
I got a nice scratch only a day or two after removing the ASF. It's not nearly as scratch resistant as the screen on my galaxy s3 or s4 or my glass-m protector for the Z1.
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This is nonsense. There are tons of youtube videos proving the contrary.
This french video shows scratch and drop tests. Once the protector is pealed it's totally scratch resistant.
http://youtu.be/PkYlFne52yM?t=20m17s
See, lol, I keep getting back and forth answers when searching.
Sent from my SGH-T999 using XDA Premium 4 mobile app
I thought so to, that's why I didn't bother putting on a new protection when I removed the original one. I also watched the videos, and I still think it will do just fine against the blunt keys and coins.
I got the scratch from normal use, carrying it in my pocket, laying on the desk and in the car. And this is the only screen I've gotten any scratches on for the last two years... The Glass-M for the Z1 is the first protector I've ever put on a phone, because I never felt the need for one until now.
Hm, miracles with this phone, like the bending story... sorry for you then...
Got off the phone with Sony. They say that it is scratch resistant as well as the back, though not as well
Sent from my SGH-T999 using XDA Premium 4 mobile app
I thought both panels of glass on the Z1 are DragonTrail glass? Seems like it's tough stuff.
I've seen a couple of scratch tests on youtube, and they both went very well. One used a scalpel as the final tool though, and IIRC that started to scratch it up.
I'd always leave the ASF film on the phone, and if it starts to get scratched up, I'd just pull it off and replace it with a new one. Keeps the glass in perfect condition, plus if the glass did shatter after a drop, you would be able to keep using the phone without risking cutting your fingers up. Makes sense to me...
Talked with T-Mobile Tech support and specifically asked them if they know for sure the glass under the screen is scratch resistant. The rep I talked to said specifically he has seen were people have lifted the plastic and tested it and while it is not has good as Gorilla Glass, it is indeed scratch resistant.
Funny enough, I went to the Sony store and the guys there had no idea.
It's a tempered glass and as a glass is well scratch resistant but I will not pretend to much.

general query

hi i am a new user 2 xperia zr i would like 2 know if this fone is scratch proof and shatter proof also ..... it's written on gsmarena
Y_2_J said:
hi i am a new user 2 xperia zr i would like 2 know if this fone is scratch proof and shatter proof also ..... it's written on gsmarena
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Scratch proof on screen? With the Shatter proof layer (The one holding the sony logo) yes, it is scratch proof, but without it, I do not have any idea yet
Kratellismorru said:
Scratch proof on screen? With the Shatter proof layer (The one holding the sony logo) yes, it is scratch proof, but without it, I do not have any idea yet
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thanks for d reply cause i do a kind of job which has a possibility i might drop my fone
Kratellismorru said:
Scratch proof on screen? With the Shatter proof layer (The one holding the sony logo) yes, it is scratch proof, but without it, I do not have any idea yet
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This is not correct, the shatter-proof layer scratches quite easily. The glass underneath doesn't but if you remove the layer your warranty becomes invalid.
Willber G said:
This is not correct, the shatter-proof layer scratches quite easily. The glass underneath doesn't but if you remove the layer your warranty becomes invalid.
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No, what I mean is, without the Anti-Shatter film, the screen itself will be scratched, I did not say that the Anti-Shatter film itself is scratch proof
Kratellismorru said:
No, what I mean is, without the Anti-Shatter film, the screen itself will be scratched, I did not say that the Anti-Shatter film itself is scratch proof
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That is still wrong - as I said, the glass itself is scratch-proof.
Willber G said:
This is not correct, the shatter-proof layer scratches quite easily. The glass underneath doesn't but if you remove the layer your warranty becomes invalid.
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Thats good to know n what can be done to improve battery life?
Sent from my C5502 using xda app-developers app
its is not scratch proof, but it is scratch resistant
Y_2_J said:
hi i am a new user 2 xperia zr i would like 2 know if this fone is scratch proof and shatter proof also ..... it's written on gsmarena
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it's not scratch proof -- it is actually scratch resistant right ? i take it that it will resist scratches up to some limit. so, I do have a screen protector.
and shatter proof is very different thing. in case the glass breaks, it will break in a way to reduce physical injury to us.
I got no case on my Zr but a small screen protection only.
So far, after 8 months, I m thinking about to change the screen protection but the screen itself is fine.
I didn't use any case because I ve read too that it was supposed to be fully resistant and I only got one small scratch on the back but all the everyday small scratches tend to disappear..
So it s pretty good for me as I m living in a tropical country, I go often in small villages inside rainy forest...
You need to be careful but this phone is quite resistant.

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