Camera doesnt focus - One (M7) Q&A, Help & Troubleshooting

Has any one else had a problem where the camera doesnt focus? like the images are blurred, wasnt sure if this is the camera fault everyones talking about

diceysoft23 said:
Has any one else had a problem where the camera doesnt focus? like the images are blurred, wasnt sure if this is the camera fault everyones talking about
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Click to collapse
I know it sounds daft, but is the lens clean? The issue was more with softness around the outer of the pictures i think. Though yours could still be faulty.

It's a new phone had it a day, it started to focus when I 1st started the camera but now it tries but is still blurry
Sent from my HTC One using xda app-developers app

Sounds like theres a fingerprint on the lens then.

ive checked that, its clean like new.

Defect..

Agreed with hamdir. Sounds like a defect. Don't mess around, just send it back.

diceysoft23 said:
Has any one else had a problem where the camera doesnt focus? like the images are blurred, wasnt sure if this is the camera fault everyones talking about
Click to expand...
Click to collapse
You were taking about for which phone camera?

rotchcrocket04 said:
Agreed with hamdir. Sounds like a defect. Don't mess around, just send it back.
Click to expand...
Click to collapse
I had the same problem. Mine in currently in the Royal Mail postal system on its way back.

I think it is a software problem. When I select Landscape mode from camera options camera starts fokusing again.

It was announced, camera software will get update
Sent from my HTC One X+ using XDA Premium App

kotag82 said:
It was announced, camera software will get update
Sent from my HTC One X+ using XDA Premium App
Click to expand...
Click to collapse
No it will not. Stop spreading misinformation.
http://www.hardwarezone.com.sg/review-htc-ones-camera-tested-updated - this is the source.
"HTC has clarified that the second unit which we received "has the final commercial firmware, compared to the original unit which was pre-production and had an isolated hardware issue, which resulted in differences between the two sets of photos taken with both devices." According to our understanding, all the commercial sets which will launch in April will come already updated with this firmware. As such, there will be no second camera update for the One."

llothar said:
No it will not. Stop spreading misinformation.
http://www.hardwarezone.com.sg/review-htc-ones-camera-tested-updated - this is the source.
"HTC has clarified that the second unit which we received "has the final commercial firmware, compared to the original unit which was pre-production and had an isolated hardware issue, which resulted in differences between the two sets of photos taken with both devices." According to our understanding, all the commercial sets which will launch in April will come already updated with this firmware. As such, there will be no second camera update for the One."
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Click to collapse
my HTC ONE been shipped MARCH 15th, no updates received yet... so what version of software you talking about? 1.28 1.26 or 1.24...
I know new base will come soon, I have 1.28 the latest one
and read the update:
Updated 27/3/13: We have updated this feature twice; once on the 26th to clarify that there will be no camera firmware update in April, and secondly on the 27th with new information about the HTC One's mysterious performance at ISO 800 (and a possible firmware update in April). Both updates can be found on the Conclusion page.

Related

NEED HELPPP with broken camera on my rooted G1

My camera works meaning it opens but the image looks off colored. Its like all the colors are separated. I have checked the modes on the camera while it is open. Is there anyone who knows how to fix this. Posted a picture I took and it had all the basic settings but pictureis still off. Running fasttest 2.9 and its freakin awesome.
I'd wish people would stop posting non-android development stuff in the android development thread...Most likely a hardware issue, you can prove me wrong though. I want to really punch someone in the face right now...Imma punch my own, STOP POSTING IN THE WRONG SECTION D:
would attempt to help if you posted in the right sub section.
new to xda
I didnt know there was a different place to post. What is it?
Just4MyDroid said:
My camera works meaning it opens but the image looks off colored. Its like all the colors are separated. I have checked the modes on the camera while it is open. Is there anyone who knows how to fix this. Posted a picture I took and it had all the basic settings but pictureis still off. Running fasttest 2.9 and its freakin awesome.
Click to expand...
Click to collapse
not going to flame ya......
ya, i had the same problem too, and no switching roms does not help.
its more likely a hardware problem, and i just sent it to t-mobile and got a new one back even though the phone was rooted........
you the same guy who contacted me on the cmupdater support?
i already told you it was hardware, not software related
garok89 said:
you the same guy who contacted me on the cmupdater support?
i already told you it was hardware, not software related
Click to expand...
Click to collapse
Oh the pain of denial...
garok89 said:
i already told you it was hardware, not software related
Click to expand...
Click to collapse
so with the little knowledge i have, i was right?
no i am not. just signed up today..
2 people, 3 days, 2 diff roms, 2 diff phones, similar issues....the plot thickens....
this is the pick i was sent
garok89 said:
2 people, 3 days, 2 diff roms, 2 diff phones, similar issues....the plot thickens....
this is the pick i was sent
Click to expand...
Click to collapse
it looks kinda cool though
same issue
my camera started suffering from the same issue...
i have a rooted g1 running cyanogen 5.0.7
im assuming the camera is busted...but if a solution arises it would be great to hear it...i didnt even see any g1 camera parts on ebay

HTC One Home / Back capacitive buttons problem

As many people have noticed, the home/back capacitive/virtual buttons often do not work.
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
http://www.androidauthority.com/htc-one-capacitive-button-problems-198220/
http://forum.xda-developers.com/showthread.php?p=40538985
http://forum.xda-developers.com/showthread.php?t=2231832
http://forum.xda-developers.com/showthread.php?t=2243961
http://forum.xda-developers.com/showthread.php?p=40574171#post40574171
http://forum.xda-developers.com/showthread.php?t=2248951
http://www.youtube.com/watch?v=uvxi6KUR-WA
http://www.youtube.com/watch?v=V7zKpBSluKU
http://www.youtube.com/watch?v=7v5Oc5-7rbA
http://www.youtube.com/watch?v=wxkwyyvOkZ8
http://forums.androidcentral.com/htc-one/270508-home-button-shorting-out.html
http://forums.overclockers.co.uk/showthread.php?p=24147320
http://forums.androidcentral.com/htc-one/270811-back-button.html
http://forums.androidcentral.com/htc-one/271243-button-issue-htc-one.html
http://community.sprint.com/baw/message/569148
Personally, I find it to be *incredibly* annoying and pretty much ruins the experience of using this otherwise good phone. I have already been to the Sprint store to possibly exchange it, but their demo unit had the exact same problem (and the employee I was talking to had also noticed the problem). I have also ran "getevent -lt /dev/input/event6" from adb shell (/dev/input/event6 seems to be the raw output of the touchscreen, some people said it is event5 on theirs rather than event6). This shows you raw data every time you touch the screen. However I noticed that when my touches of the home button go undetected, nothing is read from /dev/input/event6...so I am afraid it may be a hardware problem. I have 11 more days before my 14 day Sprint satisfaction period ends, so I'm on the fence on whether or not I should return it and wait for a better phone, or exchange it and probably get another with the same problem, or...wait for HTC to try to fix it with software.
Some have said a recent update to the Taiwan version of the One solved the problem...:
patato2 said:
doing a bit translation from Taiwan version if you guys can't wait. not sure if I used the correct words though, hope you don't mind.
1.29.709.12(214.04MB)
1. virtual button sensitivity adjusted
2. slow motion video quality improved under low lit
3. better Beats Audio experience
4. better background noise when using headphone
5. better bluetooth device matching
some said back button issue fixed after upgrading.
Click to expand...
Click to collapse
Further evidence that a software patch fixed the home button:
http://translate.google.com/transla...a=X&ei=fy91Ua_5HYaQqgHi_ICwCA&ved=0CGgQ7gEwAw
Poor Google Translate translation:
Did not receive update notifications
Through Settings> About> Software Update> Check Now
We can immediately receive an update notification
After the update the virtual keys become normal
There is a need to go faster
PS: Please note that this is the official update, Brush, may not be updated automatically through the official update to brush back the official
Click to expand...
Click to collapse
Here is the response I got from HTC:
Thank you for retrieving the information for me, [xxxxxx]. I did some research and there will be an MR update to fix this issue with the virtual keys. We do not have any information as to the date the update will be released since it will be released via Sprint your network provider, and it is currently being worked on.
I realize that not having the specific details such as the date is annoying, but we do appreciate your patience. I want to thank you again for sending me that information because that really helps us out a lot. Let me know if you have any other questions I may be able to address with you at this time.
Sincerely,
Casey
HTC
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Click to collapse
I don't have this issue. I'll pay more attention to it, maybe I'm missing it.
~Sent in beast mode using my HTC One~
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
fernando sor said:
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
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Click to collapse
Most likely what you are actually noticing is that not all presses are registered and you are rationalizing it by assuming that you just missed the target. In reality, there is a problem with the home/back buttons that HTC needs to fix, soon.
chogardjr said:
I don't have this issue. I'll pay more attention to it, maybe I'm missing it.
~Sent in beast mode using my HTC One~
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Click to collapse
Be thankful you don't. It is an issue. There are videos on you tube from here in the states about it.
https://www.youtube.com/watch?v=7v5Oc5-7rbA&feature=youtube_gdata_player
Sent from my HTCONE using Xparent Blue Tapatalk 2
I have this issue as well. Seems like you have to hit the button in almost the perfect spot to get it to register.
After watching that I'm very thankful. Mine has always registered my touches. I'm very very thankful. I would be one mad mofo.
treIII said:
Be thankful you don't. It is an issue. There are videos on you tube from here in the states about it.
https://www.youtube.com/watch?v=7v5Oc5-7rbA&feature=youtube_gdata_player
Sent from my HTCONE using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
~Sent in beast mode using my HTC One~
chogardjr said:
After watching that I'm very thankful. Mine has always registered my touches. I'm very very thankful. I would be one mad mofo.
~Sent in beast mode using my HTC One~
Click to expand...
Click to collapse
Hey chogard. Waaazz up? Where's your Rom if you have the one. Wheres that odexed beauty?
Sent from my HTCONE using Xparent Blue Tapatalk 2
Lots more confirmations that OTA 1.29.709.12 solved the problem for the Taiwan variant HTC One. WHEN WILL SPRINT/HTC GIVE US AMERICANS THIS FIX?
patato2 said:
Here's some information about 1.29.709.12 upgrade (Taiwan version), and some responses I read from other forum.
And... sorry guys, I really don't know when will your updates come. and i don't have the phone yet . I envy you!
.
1.29.709.12(214.04MB)
1. virtual key sensitivity adjusted
Lots confirmed the home/back key issue fixed, looks solid.
2. slow motion video quality recording improved under low lit
Didn't see anyone post about it
3. better Beats Audio experience
Some said the left / right sound are better balanced.
4. reduce background noise when using headphone
a few guys said noise is "significantly" reduced.
5. better bluetooth device matching
a few guys confirmed bluetooth device matched faster.
Click to expand...
Click to collapse
For anyone interested, the Taiwan OTA firmware is available here:
http://www.androidrevolution.nl/downloader/download.php?file=1.29.709.12.zip
http://forum.xda-developers.com/showthread.php?t=2182823
Same here. I've found that pressing the button with the pad of my finger vs a tap with the fingertip seems to work more reliably - if only because it covers more of the screen that happens to include the tiny area that registers a button press...
jaybombz said:
Same here. I've found that pressing the button with the pad of my finger vs a tap with the fingertip seems to work more reliably - if only because it covers more of the screen that happens to include the tiny area that registers a button press...
Click to expand...
Click to collapse
I prefer to tap with my fingertip and this is rarely detected by the home/back buttons, which is SOOOO annoying. I'm debating trying to swap it out for a new one. From what I can tell the problem seems to affect EVRYONE, although many people might not notice or be annoyed by it. So the question is, is it truly a pure software fault, or is it a hardware fault that software (ie, an OTA) can mask or at least partially correct.
That's my preference as well - it has been an adjustment and one that I'm not terribly pleased with. I'm surprised the issue didn't show up in pre-release testing but I have to imagine it's something that software can fix with a remap of the area the system recognizes as buttons.
fernando sor said:
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Where's the Rom Fernando?
Sent from my HTCONE using Xparent Blue Tapatalk 2
It's really not an issue with the "area", as I can touch the dead center of the home button and it still won't work. Seems to me that it is either not sensitive enough, or some other problem.
Regardless, word is that an OTA fixed this problem on the Taiwan HTC One 2 days ago, so now I guess we just need to complain loud enough that HTC/Sprint pump out the fix to us ASAP before we all return our phones.
Mines like this as well, you can hit the back button dead on and no response. Hopefully they issue a fix somewhat quickly.
Sent from my HTCONE using Tapatalk 2
Having this problem as well. My device was built April 9th 2013. I can sit there and tap on the home button for 30 seconds or more in every way possible and have no registration of the contact.
This might just be wishful thinking but for some reason clicking the app drawer icon seems to fix the issue right away making me think this is software.
Other than this the build quality and everything else seems perfect.
Sent from my HTCONE using xda app-developers app
HTC needs to admit they have a problem here and advise us whether we should be returning these or waiting for an OTA patch which will be coming VERY soon.
I saw some people talking about this and didn't know what they were referring to.. I got my phone on launch day and have no issues with it, that looks super annoying
Someone posted this over in the international forum. I haven't tried it, as I haven't noticed a problem with my button sensitivity, but there are others who say it works. Worth a shot if you're experiencing problems.
http://forum.xda-developers.com/showthread.php?t=2231832
Sent from my HTC One using xda app-developers app
mang0 said:
Someone posted this over in the international forum. I haven't tried it, as I haven't noticed a problem with my button sensitivity, but there are others who say it works. Worth a shot if you're experiencing problems.
http://forum.xda-developers.com/showthread.php?t=2231832
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Calibration does not resolve the issue.

Unbranded One receiving OTA (4-22-13)

Just stumbled on this by accident:
http://forum.xda-developers.com/showthread.php?t=2245907
Basically, One owners are getting OTA update 1.29 that addresses the difficult to press capacitive buttons, improving slow motion low light video recording, better balance the Beats Audio experience (left/right audio), reduce background noise when using headphones, and improve bluetooth device matching.
Lets hope Sprint doesn't drag their feet on this one or ships with it.
My phone came with 1.29. I thought we already had this ota?
Sent from my HTCONE using Tapatalk 2
Gumby63 said:
My phone came with 1.29. I thought we already had this ota?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Well, now I feel like an idiot. I didn't know. If this is the case, feel free to delete so we don't cause too much confusion. Oops!
gk1984 said:
Well, now I feel like an idiot. I didn't know. If this is the case, feel free to delete so we don't cause too much confusion. Oops!
Click to expand...
Click to collapse
Haha it's all good man
Sent from my HTCONE using Tapatalk 2
Remember though that the last digit in htc's file names are important also.
We may have 1.29.651.7, but that's still pre 1.29.709.12. The 651 and 709 is some carrier/region code.
The .7 means that it is older. I would suspect that if we get an update soon, and it's not a huge update, it will probably be 1.29.651.12+.
AssassinsLament said:
Remember though that the last digit in htc's file names are important also.
We may have 1.29.651.7, but that's still pre 1.29.709.12. The 651 and 709 is some carrier/region code.
The .7 means that it is older. I would suspect that if we get an update soon, and it's not a huge update, it will probably be 1.29.651.12+.
Click to expand...
Click to collapse
I WANT MY HOME BUTTON FIXED!!!!!! I'm gonna swap it today for a new phone to see if that helps. My fear is that the OTA (.12) is to try to compensate for a hardware fault with the home/back buttons. Many people have reported trouble with the buttons, many other have reported no trouble....yet HTC released that .12 update in Taiwan where they specifically say one of the bugs fixedis the unresponsive home/back buttons:
1.29.709.12(214.04MB)
1. virtual key sensitivity adjusted
Click to expand...
Click to collapse
Could just be bull****ting. I see tons of people on 3DS forums say their version of X game isn't running under 30 FPS like everyone else, even though it clearly is. Some people just don't notice these things. With that said, there may be better versions, but I'm guessing there's a ton of people that just don't know any better.

Performance Update

According to Slashgear.com there is an update that will fix some of the quality settings in the camera. Read on :http://www.slashgear.com/htc-one-updated-with-camera-enhancement-suite-and-more-in-europe-23278984/
Yeah, a little disappointing to see that this update isn't moving out to all HTC One handsets, just in the UK. Looks like we'll see the same pattern for updates coming to phones as we've seen in the past. 3 months at a time.
It also depends on the carrier. Hopefully they'll send it out soon.
It has only been pushed out to UNBRANDED handsets in Europe and Asia. This is software 1.29.XXX.12 (where XXX is the region code) and contains many fixes. Personally, the fix I'm most eager to see is the fix for the home/back button sensitivity, but who knows how long it's gonna take for Sprint to push this.
m03sizlak said:
It has only been pushed out to UNBRANDED handsets in Europe and Asia. This is software 1.29.XXX.12 (where XXX is the region code) and contains many fixes. Personally, the fix I'm most eager to see is the fix for the home/back button sensitivity, but who knows how long it's gonna take for Sprint to push this.
Click to expand...
Click to collapse
I'm going to root this mofo and let a ROM set the sensibility for me.
There are little quirks here are there that I would address if I could..
I wish they would have implemented a dedicated camera button.
They are making this phone a camera first, phone second item.
They should have kept it the dedicated camera button like the 4G LTE.
Update before and after
This site has a before and after shot with the camera. One can def. see an improvement.
http://www.androidpit.com/htc-one-u...&utm_medium=News-Stream&utm_content=Variant_1
Meh, with the power of root and our devs, I'm sure someone will port over the enhancements to our device.
robfactory said:
This site has a before and after shot with the camera. One can def. see an improvement.
http://www.androidpit.com/htc-one-u...&utm_medium=News-Stream&utm_content=Variant_1
Click to expand...
Click to collapse
Nice. Hope we get this soon
Sent from my Nexus 7 using Tapatalk HD
I spoke to HTC in the US and the rep told me very soon for an update. He called it a maintenance update. He also told he didn't know about the button issue he spoke with his Cain of command and they had no idea. So he's submitting a ticket about it. I hope more people call in about this and report it that way things can get done quicker.
Sent from my HTCONE using xda premium
aFoodStampBaby said:
I spoke to HTC in the US and the rep told me very soon for an update. He called it a maintenance update. He also told he didn't know about the button issue he spoke with his Cain of command and they had no idea. So he's submitting a ticket about it. I hope more people call in about this and report it that way things can get done quicker.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Awesome!

Htc one camera good... Sorta...

Ok.. If it is me, i apologize..
But my htc one takes awesome photos outside in natural sunlight... Dope!.. However... Inside pics in regular room lighting is terrible...really terrible.. Terrible to the point that i am praying it is a known issue! I love this phone, and do not want to return it within my 14 days at tmobile, but if there is no workaround or known update for the camera coming soon i might have to...
Is 4.2.2 suppose to fix this? Samples are coming...
Low light photography is what the one is actually renowned for
Sent from my HTC One using xda app-developers app
define terrible?
Or is it something like this?
http://forum.xda-developers.com/showthread.php?t=2317507
deejayreact said:
Ok.. If it is me, i apologize..
But my htc one takes awesome photos outside in natural sunlight... Dope!.. However... Inside pics in regular room lighting is terrible...really terrible.. Terrible to the point that i am praying it is a known issue! I love this phone, and do not want to return it within my 14 days at tmobile, but if there is no workaround or known update for the camera coming soon i might have to...
Is 4.2.2 suppose to fix this? Samples are coming...
Click to expand...
Click to collapse

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