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A warning to anyone considering this phone... I spent $600+ on this phone unlocked and had it for about a week. It is now completely dead. New battery didn't work, either. Wont charge, power on ...nothing.
HTC has failed me once again. I'm done with them. Done.
Sent from my MB860 using XDA App
why dont you get a replacement then?
And you're the first such case.
That's when the warranty comes in handy
Sent from my mobile
erhm if this is for real, and since u aint sending it back to htc....
can ive it? xD
Are you trolling ?
Never heard of guarantee ?
Please don't fed the troll and let the thread die.
To the OP, all electronics have faliures, I bought a Dyson that was DOA, hasn't made me swear alegance to Hoover. Take it back and get a replacement, like you would anything else that broke within a week
Sent from my HTC Incredible S using Tapatalk
Hog Milanese said:
A warning to anyone considering this phone... I spent $600+ on this phone unlocked and had it for about a week. It is now completely dead. New battery didn't work, either. Wont charge, power on ...nothing.
HTC has failed me once again. I'm done with them. Done.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
based on the "bolded" words..I think he tried to unlock his phone using xtc..but failed and bricked it?
if that's the case thats your own fault.
verizon sells it for $440.. $600 ouch..
Much happier with my Nexus S.
And no, I didn't try to modify or root my IS in any way. It was just a pos.
Sent from my Nexus S using XDA App
It's electronics. Doesn't matter what manufacturer you run the risk of getting a dud. Coming from someone who sells phones. I've seen many blackberries, galaxy s's, iphones, and phones from every manufacturer come back with issues. Or just simply not turn on out of the box. Quit being a drama queen
That's what warranties are for.
Sent from my HTC Incredible S using XDA App
Just got in my dev edition M7 earlier today (04-22-13).
Phone is very beautiful, well built and almost seem perfect until a few minutes ago whiles I was laying in bed playing around with it, when I notice the long light-bleed coming from the lower right corner.
I was like NOO this is not happening!!! After having waited for so long.
It is really annoying because of the length and brightness of the bleed.
Tomorrow I will definitely call up HTC or LetsTalk for a replacement.
See pics.
Hope no one else has had this major defect.
Link to the unit I got today ....
https://picasaweb.google.com/100693731613176583412/HTCOneM7_dev?authuser=0&feat=directlink
I also tried taking a video, but it didn't get captured so well. See link ...
https://www.dropbox.com/s/o2yo29038wm817d/2013-04-22%2023.49.29.mp4
Wow that's pretty bad. I am sure you will get a replacement. That really sucks though.
I am going to use this phone for a month before I unlock the bootloader. Just in case something happens and it's defective.
Sent from my HTC One using xda app-developers app
i just checked mine and i do not have any bleed. I also played the HD dark knight trailer and no bleed confirmed. *phew* ....
Did you drop it or bang it against something. In that last picture I can't tell if that's a smudge or a chip in the glass on the edge of the display in the area.
No. All I did was unbox the phone, took some photos of the phone to post online. Then I immediately put it inside a clear case. Next I went through the setup and only when I was passed that I noticed the light from the corner.
It was handled like a new born baby from the moment it came out from the box .
Sent from my HTC One using xda app-developers app
Def get it replaced that's not normal at all there should be no light bleed at all. What is your batch # build date? Should be like FA345 or like SH etc it's on the box that the unit came in on the bottom part.
jhonsok said:
Wow that's pretty bad. I am sure you will get a replacement. That really sucks though.
I am going to use this phone for a month before I unlock the bootloader. Just in case something happens and it's defective.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Boot loader is already unlocked. Check fastboot.
Not sure if what u mentioned is part of the serial number, but the one I got is : HT34GW915xxx
bhagiratha said:
Not sure if what u mentioned is part of the serial number, but the one I got is : HT34GW915484
Click to expand...
Click to collapse
Same batch as mine ! You just a bad one out of the bunch lol
Sent from my Nexus 7 using xda premium
bhagiratha said:
No. All I did was unbox the phone, took some photos of the phone to post online. Then I immediately put it inside a clear case. Next I went through the setup and only when I was passed that I noticed the light from the corner.
It was handled like a new born baby from the moment it came out from the box .
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
One of those photos looks like there is a chip on the lower right of the screen. I can't really make out what that is. picture 9 of 12
Honestly..this is what turns me away from htc... yes the design is amazing but at what cost? I dont know why everyone says it has good build quality...i bet htc will get millions of these back for repairs
Sent from my GT-I9300 using xda app-developers app
jboodram said:
Honestly..this is what turns me away from htc... yes the design is amazing but at what cost? I dont know why everyone says it has good build quality...i bet htc will get millions of these back for repairs
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Time will tell; it looks like more and more people are complaining about case separation issues as they use them for a few days/weeks.
I'll tell you what I saw: a demo at a store that had been handled a lot (no scratches or dents, so probably not abused), but it looked like hell -- the case was coming apart all around the seams!!
HTC has compromised a lot of things in the last couple of years, and I think they have really compromised build quality now. It might look good brand new, but they don't seem to hold up under normal use like their earlier phones did.
We'll see.
Well I got a prepaid RMA from letstalk and it left this morning for Thursday delivery. Lets see how long the wait will be for a replacement to get out and if an RMA depends on preorders vs stock availability.
Sent from my C6502 using xda app-developers app
Wow thats pretty bad, keep us posted on what happens my man. . .
dobknobby said:
Wow thats pretty bad, keep us posted on what happens my man. . .
Click to expand...
Click to collapse
Will sure do once I get the replacement in.
bhagiratha said:
Will sure do once I get the replacement in.
Click to expand...
Click to collapse
I did a cross shipment this morning too. Did you get your shipping e-mail? I was told that they wouldn't know when they would ship mine out.
I don't know what a cross shipment is, but the phone was sent back to letstalk today. Process the RMA directly from their website. It's due for arrival on Thursday. Guess until then I wouldn't be hearing from them. But I will call once I know they receive the defective phone.
Just got off the phone with them after waiting over an hour, they made the shipping label yesterday and will be shipping overnight today. So I should have the replacement by tomorrow.
Called a few minutes ago and the lady said they would have to charge me again if they did a cross shipment. In any case there isn't any phones available until Friday she informed me.
Update: 04-26-2013
Was on a chat with rep from letstalk about my RMA, and was told the following ...
Candra: The exchange order will be processed after the rest of the preorders are being fulfilled once the phones are in stock.
Bernard: serious? that's not fair. I had my pre-order from the 6th ... now I must wait much longer because I received a defective phone?
Candra: We still have orders from the 5th that haven't been fulfilled. I do apologize but these orders do need to be processed first.
Well, from the looks of things, it seems like I might get my replacement in a few weeks!
Ok so about 3 weeks ago my son busted my fiances s4 screen. There was a big hoot and hollar about why do we let our son play with our expensive phone in that thread lol. So anyway assurion did not have the phone in stock so i sold her broken one on ebay and bought her another from the sprint store. I called assurion and canceled the claim and even recieved a comformation.
Well fiance gos out to bring my dog in the house and she sees a package from fedex on the hood of her car. She opens it and its a brand new galaxy s4. She calls me and tells me. So i say no big deal ill mail this back to assurion. Well i call them and tell them what happened. They get all my info and cant find anything in there system saying they shipped me a phone. They show a canceled claim thats it. I give her the fedex number showing it came from there address but she refuses to check it. She ask am i sure i didnt order one off the internet and i tell her id be pretty sure if i just bought a $600 phone.
So i then turn my attention to fedex. I call them and say hey you left a package with a $650 phone in it on the hood of my car in my driveway about 100ft away from my house. They call the driver and he says he didnt wana come to my house bc my dog was on a runner. So i give them some crap about leaving it there and that was that.
So now i have a phone sitting in my house that assurion has no information on. It required a signature but was never signed for. Has anyone ever had an experience like this?
Sent from my SPH-L720 using xda app-developers app
bmoreboy02 said:
Has anyone ever had an experience like this?
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
No, but I sure hope someday I will.
Sent from my SPH-L720 using xda premium
You're really honest in how you tried to return it much respect for that, but after hearing all that maybe you deserve to just keep it.
Sent from my HTC ONE using Tapatalk 2
I mean would i like a free phone hell yea lol. But my thing is i dont want the $150 insurance deductible showing up on my bill and i dont want to get a call from assurion in a few weeks asking where the damaged phone is i was suppose to mail back.
Sent from my SPH-L720 using xda app-developers app
If it showed up, you do not have to pay for it. You might want to do research, but I HAD HEARD SECOND HAND that back in the 70s, companies used to ship stuff to people, then ask them to pay for it if they didn't return it (think CD "clubs").
I learned this after I had a 2nd poweramp shipped to me . . . and I finally reluctantly returned it . . . THEN learned about the rule/law about not having to send stuff back. RESEARCH IT
LAYGO said:
If it showed up, you do not have to pay for it. You might want to do research, but I HAD HEARD SECOND HAND that back in the 70s, companies used to ship stuff to people, then ask them to pay for it if they didn't return it (think CD "clubs").
I learned this after I had a 2nd poweramp shipped to me . . . and I finally reluctantly returned it . . . THEN learned about the rule/law about not having to send stuff back. RESEARCH IT
Click to expand...
Click to collapse
I dont have a broken phone to send back bc i replaced it myself. I tryd to get a label to return it bc all they sent was a padded envelope which clearly says send just the phone back. This box is sealed so i dont wana open it and send them a phone back and keeo the box. Im so pissed at fedex tho im half tempted to keep it and let my son use it as a tablet bc they left it on the hood up my driveway and no one ever signed.
Sent from my SPH-L720 using xda app-developers app
Dude you're good. You did pretty much everything in your power to do the right thing here, so obviously god is giving you a freebe here. Keep that s***
bmoreboy02 said:
I dont have a broken phone to send back bc i replaced it myself. I tryd to get a label to return it bc all they sent was a padded envelope which clearly says send just the phone back. This box is sealed so i dont wana open it and send them a phone back and keeo the box. Im so pissed at fedex tho im half tempted to keep it and let my son use it as a tablet bc they left it on the hood up my driveway and no one ever signed.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Doesn't matter if you have a phone to send back or not, they left it without signing, it's all cool in school, keep it. Just leave it boxed up for a week or two. When (and if) they call for it looking for it, play dumb, then ignore their calls.
And again research the law behind mailing you stuff.
bmoreboy02 said:
I dont have a broken phone to send back bc i replaced it myself. I tryd to get a label to return it bc all they sent was a padded envelope which clearly says send just the phone back. This box is sealed so i dont wana open it and send them a phone back and keeo the box. Im so pissed at fedex tho im half tempted to keep it and let my son use it as a tablet bc they left it on the hood up my driveway and no one ever signed.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Or if you're really feeling guilty, donate it to a recognized developer.
Sent from my SPH-L720 using Tapatalk 2
mjs2011 said:
Or if you're really feeling guilty, donate it to a recognized developer.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Lol i dont feel guilty as far as im concerned i did nothing wrong. Im just in amazed how a phone shows up that no one knows about and then the nerve of fedex lol. And im on the phone with the lady telling her to check the tracking number and shes cuttin me off sayin "well i hope ive resolved all your issues today thanks for chosing assurion have a good day" and im like lady are you not hearing me
Sent from my SPH-L720 using xda app-developers app
bmoreboy02 said:
I mean would i like a free phone hell yea lol. But my thing is i dont want the $150 insurance deductible showing up on my bill and i dont want to get a call from assurion in a few weeks asking where the damaged phone is i was suppose to mail back.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
My advice, since you've already taken the 'correct' steps to resolve this issue, is to keep the phone, still sealed up in the Fed-Ex box. Wait a billing cycle (or two) to see if any charges show up, or if Assurion contacts you again about the damaged device, and then take the appropriate action. If, after a few months, nothing further has been done/attempted by Sprint/Assurion, then I'd consider myself the owner of a new S4.
bmoreboy02 said:
And im on the phone with the lady telling her to check the tracking number and shes cuttin me off sayin "well i hope ive resolved all your issues today thanks for chosing assurion have a good day" and im like lady are you not hearing me
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I think she was giving you a hint, don't look a gift horse in the mouth. And if the $150 does show up on your bill, you've got a $650 phone for $150.
had a similar incident back on tmo with the g2, it is currently sitting on my desk
also as teh father of a 2 year old, i happily let her play with phones (not my sgs4 though, she gets mommy's sgs3 ). there is so many learning apps and she is already so quick to learn how to navigate teh device. i wouldnt take that away from her for the world. screw everyone else and you raise your kids how you see fit
I've had this happen to me as well. Cancelled a claim on my Evo 3d, still received it with no record of it being sent. Gave it to my girl and was never charged
Sent from my SPH-L720 using xda premium
I'd research the laws, keep it in the box for a week of case they call, then I'd own it, root it then I'd call FedEx, and ask why the hell they left it on my car. And tell them you don't appreciate that very much.
Sent from my SPH-L720 using Tapatalk 2
shabbypenguin said:
had a similar incident back on tmo with the g2, it is currently sitting on my desk
also as teh father of a 2 year old, i happily let her play with phones (not my sgs4 though, she gets mommy's sgs3 ). there is so many learning apps and she is already so quick to learn how to navigate teh device. i wouldnt take that away from her for the world. screw everyone else and you raise your kids how you see fit
Click to expand...
Click to collapse
Totally agree. My 5 year old has been playing on all my phones from the s3 to the note 2. Alot of cool apps for kids on the play store.
Sent from my SPH-L900 using xda premium
technically you never signed for it so technically you never "received" it lol
To those of you saying to just keep the phone.....correct me if I'm wrong but doesn't a replacement come pre-activated, meaning that it can only be used on the phone number that it was meant to be a replacement for? If so, it's still of no use unless to be sold as a bad ESN to be activated on another carrier such as Boost or similar.
troyboytn said:
To those of you saying to just keep the phone.....correct me if I'm wrong but doesn't a replacement come pre-activated, meaning that it can only be used on the phone number that it was meant to be a replacement for? If so, it's still of no use unless to be sold as a bad ESN to be activated on another carrier such as Boost or similar.
Click to expand...
Click to collapse
yes they generally come preactivated for the phone its going to but they aren't locked to that line.
dansan382 said:
yes they generally come preactivated for the phone its going to but they aren't locked to that line.
Click to expand...
Click to collapse
I checked the esn on swappa and esnchecker.com they both said its clear
Sent from my SPH-L720 using xda app-developers app
Hey,
I bought the Silver HTC One on June 1st from TheMobileStore. After a month of usage I feel like the black looks better. Do you think that they will exchange it? And how much money do you think I will lose? I have all the stuff they gave in the box. And will they even exchange it?
Maybe the shop can answer your question, but I don't see why they would exchange it.
How can you think that they will exchange ur mobile for new one after one month of usage??
even though there's some fault in ur mobile..u cant claim DOA after 1 month
jdgreat4 said:
Hey,
I bought the Silver HTC One on June 1st from TheMobileStore. After a month of usage I feel like the black looks better. Do you think that they will exchange it? And how much money do you think I will lose? I have all the stuff they gave in the box. And will they even exchange it?
Click to expand...
Click to collapse
They won't. Try to trade with your friends or in some online forums.
kancherlapraneeth said:
They won't. Try to trade with your friends or in some online forums.
Click to expand...
Click to collapse
Ok I called them up and they said to just bring the phone and they'll exchange it.
jdgreat4 said:
Ok I called them up and they said to just bring the phone and they'll exchange it.
Click to expand...
Click to collapse
never heard of anything like this.. they may ask you for more money. keep us posted
Sure . I'll go in tomorrow and see what happens
jdgreat4 said:
Hey,
I bought the Silver HTC One on June 1st from TheMobileStore. After a month of usage I feel like the black looks better. Do you think that they will exchange it? And how much money do you think I will lose? I have all the stuff they gave in the box. And will they even exchange it?
Click to expand...
Click to collapse
Off course not, it is a used product now which is not faulty. This is a stupid question imo
gee2012 said:
Off course not, it is a used product now which is not faulty. This is a stupid question
Click to expand...
Click to collapse
Over the phone, he said he'll exchange. I'll go and ask him tomorrow.
Harish_Kumar said:
How can you think that they will exchange ur mobile for new one after one month of usage??
even though there's some fault in ur mobile..u cant claim DOA after 1 month
Click to expand...
Click to collapse
I want to exchange to but I'm on vacation so icant because my HTC one has some faults.
Sent from my HTC One using xda premium
Keep the silver much better as in the long run on the black one the paint starts to come off.. Same problem like the Apple had with the s4.. Regarding repairs.. Your covered under warranty just take it to any HTC service center they will fix it on the spot.. Why loose money in an exchange...?
Sent from my HTC 802w using XDA Premium 4 mobile app
http://imgur.com/HxT2WTt
ouch my nexus7 it slid off my bed apparently. I didnt see how it fell, it was in a case but it didnt save it. I heard the thud, turned and feared the worse. it goes across the screen so its rather large.
its the 2012 32 gb version. Is it fixable??? most of the screen doesnt work, i can touch the notification area and it responds, but no where else, so it is basically inoperable. I google some stuff about replacing the digitizer or the screen? or both? how would i know what I need?
on another note, its the 2012 version and i could probably use an upgrade on the 2014 or whatever the new one is. But i definitely would like to repair this and get a new one. I hate having to let go of stuff like this and would like to repair it.
Check out on ebay you have to change the glass, digitizer and lcd (too risky to change the glass+digitizer) its fairly easy. You can check outr some teardown on google too and youtube. Good luck
Sent from my Nexus 7 using xda premium
My wife's n7 had a similar problem, but it's one of my children that stepped on it lol, it was going to cost £160 for Asus to fix it and the tablet only cost £200 brand new at the time so I just got some insurance on it from currys for £3 a month then got them to fix it lol
Sent from my HTC One using Tapatalk
robgee789 said:
My wife's n7 had a similar problem, but it's one of my children that stepped on it lol, it was going to cost £160 for Asus to fix it and the tablet only cost £200 brand new at the time so I just got some insurance on it from currys for £3 a month then got them to fix it lol
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
hmm thats a nice idea, i might find something like that locally here. well I ended up going on craigslist and looking at local ads of nexus 7, and I saw someone selling a nexus 7 16gb for $100. I emailed and asked if it was still available and how firm they were. They replied saying they can let it go for 80 if I come right now. I just returned about an hour ago with a 16gb nexus 7. I am currently in the process of rooting with a rom as my 32gb was. I still wanna fix my 32gb so I will try this idea or something similar.
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
Captain Sweatpants said:
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
hmm didnt even thnk about that.. hahaha
Captain Sweatpants said:
Take the screen of the 16gb one and put it on the 32
Sent from my C5303 using xda app-developers app
Click to expand...
Click to collapse
Then buy a nice thick rug for beside the bed :cyclops:
EpicNewb4g said:
hmm thats a nice idea, i might find something like that locally here. well I ended up going on craigslist and looking at local ads of nexus 7, and I saw someone selling a nexus 7 16gb for $100. I emailed and asked if it was still available and how firm they were. They replied saying they can let it go for 80 if I come right now. I just returned about an hour ago with a 16gb nexus 7. I am currently in the process of rooting with a rom as my 32gb was. I still wanna fix my 32gb so I will try this idea or something similar.
Click to expand...
Click to collapse
Check out square trade for a warranty as well. I've heard good things about them
So this would work with square trade? The idea of getting insurance on my nexus even though it is already broken?
Yeah if they don't ask to see it your fine
Sent from my HTC One using Tapatalk
So I wouldn't have to show a receipt or anything? I'll definitely look into it!
I didn't with currys mate but that was because it was less than a year old
Sent from my HTC One using Tapatalk
robgee789 said:
Yeah if they don't ask to see it your fine
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Or if they do ask to see it some quick changing of the screens and then back again
Sent from my C5303 using xda app-developers app
EpicNewb4g said:
http://imgur.com/HxT2WTt
ouch my nexus7 it slid off my bed apparently. I didnt see how it fell, it was in a case but it didnt save it. I heard the thud, turned and feared the worse. it goes across the screen so its rather large.
its the 2012 32 gb version. Is it fixable??? most of the screen doesnt work, i can touch the notification area and it responds, but no where else, so it is basically inoperable. I google some stuff about replacing the digitizer or the screen? or both? how would i know what I need?
on another note, its the 2012 version and i could probably use an upgrade on the 2014 or whatever the new one is. But i definitely would like to repair this and get a new one. I hate having to let go of stuff like this and would like to repair it.
Click to expand...
Click to collapse
hello this is a look at the French site and I've already ordered parts for my Nexus 7 is a reliable and serious site
http://www.micropuces.com/nexus-nexus-c-2612_1944_1773.html
No wonder why ins. premiums skyrocket...it's because people do this kind of stuff. This is ins. fraud...plain, simple, cut, & dried. I also believe this is against the TOS of this site. Do it the right way and purchase ins. before something happens to your device
ducylowycz said:
No wonder why ins. premiums skyrocket...it's because people do this kind of stuff. This is ins. fraud...plain, simple, cut, & dried. I also believe this is against the TOS of this site. Do it the right way and purchase ins. before something happens to your device
Click to expand...
Click to collapse
How is it fraud, I asked currys if they needed to see the tablet and they no because it was less than a year old they didn't ask if it had a broken screen and I've still got the insurance so there getting there money back anyway so think before accusing people of fraud
Sent from my HTC One using Tapatalk
Its fraud because it was suggested above that insurance gets placed on the device AFTER there has been damage to the device. It was suggested that the insurance company wouldn't verify the condition...it's exactly what it sounds like...fraud.
One of the mods removed these comments
Sent from my Nexus 7 using Tapatalk