Database Develop

Warranty device swap

My Nexus One has developed a stuck pixel. As a launch week buyer, I have 2 more months on my warranty. I also don't own any other phone compatible with my carrier, so I'd prefer a device swap over waiting for a repair - especially since I'm located in Canada.
Any experiences to report involving warranty swaps now that the Nexus One is no longer sold?
Also, I have a little scuff on the corner of my phone, which may or may not count as normal wear and tear. Has anyone here ever been charged for phone damage after a device swap?
I've rooted it but the bootloader is still locked. I was thinking that if I restore to stock via PASSIMG, Google shouldn't know the difference. Perhaps I'll even be able to restore the nandroid backup of one phone to the other.
Sent from my Nexus One using XDA App

Feh. The device swap is no longer an option unless I use a US address. I'm not incredibly excited at the prospect of having to cross the border and pick up my device in a strange place in order to obtain warranty service.
And since I don't currently own any other phone that'll work on WIND Mobile, sending it in for warranty is not an option either.
My choice is, cough up some money for an interim replacement phone, or cross the border for a device swap.

You can have it shipped to my house...

LOL, i just shipped mine out, using a dumb phone is really freakin me out!
Miss my Nexus one already.

v0kal said:
You can have it shipped to my house...
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Heh thanks, but Baltimore is pretty far from Vancouver.
I'll mull over my options. Warranty ends early in January, but I have a 1-year extension due to my credit card's extended warranty program. I could go with a receiving service in Blaine or Point Roberts but it's just a pain. Or alternately I could get myself a secondary phone to tide me over... which costs money.

Off topic, But did you have to call google to setup the exchange? My power button is beginning to not want to work all the time so i'm thinking about warranty exchanging it. However, my phone is rooted with s=off think that will be a problem?

cmstlist said:
Heh thanks, but Baltimore is pretty far from Vancouver.
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I'm in Washington state...
Sent from my Nexus One using XDA App

Where in WA?
If I go ahead with it via a US address, I could always use The Letter Carrier in Point Roberts. Still it's a pain.
danger-rat said:
I'm in Washington state...
Sent from my Nexus One using XDA App
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Sent from my Nexus One using XDA App

I'll PM you...
Sent from my Nexus One using XDA App

Remember that HTC uses SLCD on their Nexus One phones. I called Warranty Repair to setup a swap and she said that all phone are exchanged with the new SLCD screens.
So if you have an AMOLED and you don't want an SLCD just think of your options. Either deal with the pixel and keep Amoled or swap to a new SLCD. Some people say that they've swapped and they've gotten AMOLED in return, so I think its a 50/50 chance.

I've seen the SLCD Desire models. I think I actually like them better because the jagged edges of the Pentile matrix give me a headache after a while. So that wouldn't bother me too much. However it would make ROM Manager useless until Clockwork Recovery is updated to support SLCD. So I'd need to flash Amon recovery manually via flash_image.
Sent from my Nexus One using XDA App

Upgrading to sgs2

I can get my upgrade for a new sgs2 for 199$ or get a refurbished one for a penny. I would like a brand new one but would like to save the money too? What would you do? How long would you think til it goes down in price? I need opinions please.
Sent from my SAMSUNG-SGH-I897 using XDA App

I would avoid refurbished. It will be 199 till the new flagship phone is launched. Probably another Samsung device.
sent from cm7ed touchpad

Look around at other retailers, radio shack, best buy,newegg,etc. They can seta let price than att.

Would I still have a warranty? I saw target has it for 99.
mrhaley30705 said:
Look around at other retailers, radio shack, best buy,newegg,etc. They can seta let price than att.
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Sent from my SAMSUNG-SGH-I897 using XDA App

Well, def have Samsung warranty. I would think the initial 90 warranty would be from the retailer where you bought it. I think. Call them up and see. What's the worst that happens, you pay $199?

I generally have a lot of faith in factory refurbished products. Generally, they have been used minimally. They were returned due to a defect, or simply because someone wanted something else.
Typically, they will be completed tested by the factory. If there are any defects that caused the return, they will be addressed . I generally look for refurbished and have always had extremely good luck in doing so. My current Captivate is refurbished. I bought it for $18.00. It is the greatest phone I have ever owned and the warranty is intact as if you bought a brand new phone.
Refurbished all the way!

I'd like to think refurbished would be like new but I too have a refurbished captivate after bricking my new old one. Everything runs fine but the usb door doesn't stay closed & is loose and the vibration doesn't feel/sound right like my girlfriend's new one. This is why I'm asking, just trying to weigh out my decision. I'm almost content enough to keep my cappy for a while but I'd really like to see how much better it is & why waste a perfectly good upgrade.
Sent from my SAMSUNG-SGH-I897 using XDA App

From my experience buying new or factory refurbished is a lottery. You can get a brand new one and have issues on it as well as a refurbished and have a issues. But I can't say refurbished = more chance for issues. But thats just my 2 cents. I've had 2 captivates (new and refurb) and had no issues what so ever (except new had the sleep death).

I have a refurbished Cappy from ATT that has 0 issues (knock on wood). Got it for $10 last year.
Sent from my SGH-I897 using XDA App

you get ATT warranty, even if u buy it from other retailers. I got my cappy from Amazonwireless.com last year and got replaced 4 times by ATT...

My wife and i both got refurb captivates about a year ago for free, with our upgrade. My phone has had no problems and I've flashed the crap out of it. Hers Has been returned once for the shutdown problem, but the problem showed back up after the w warranty (90 days) expired. Just putting it out there, so you know.

I think I'm gonna get one at target. After I figure out what is the easiest way to root it are there any precautions I need to take using tibu to restore my apps? I know don't do system settings but can I do my contacts & bookmarks?
Sent from my SAMSUNG-SGH-I897 using XDA App

I got mine a week ago today. I had BestBuy match the SamsClub price. Got my AT&T Galaxy S II (i777) for $98.88.

Galaxy S III
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b-eock said:
Galaxy S III
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I think I'm on this bandwagon, too. After seeing the battery and signal issues with the Vexus, I have no intention of jumping to Verizon. By the time the Galaxy Nexus is available on AT&T, Samsung will probably have announced the SGS3 (looks like MWC this February). If it's not too long a wait, I'll hold out for it.

Will I be able to transfer all the stuff I need to the sgs2 using tibu without any problems?
Sent from my SAMSUNG-SGH-I897 using XDA App

I would assume so. But like always only user apps and no data to be sure.

ZephCr said:
Will I be able to transfer all the stuff I need to the sgs2 using tibu without any problems?
Sent from my SAMSUNG-SGH-I897 using XDA App
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Should be fine. The one problem that seems to pop up every once in a while is that after you transfer the apps to your new phone, you may notice that all the market links are busted. TiBu can repair them, but they still might not appear to work.
They are actually fixed, but need a little help to take effect. If the market links are still broken after you try to restore them in TiBu, just clear your Market data (settings/applications/manage applications/market and click the clear data button) and reboot the phone. The market links should be back to normal.

Insurance claim thru Verizon

So my phone is pretty ****ed up, and if I can't fix it I am just gonna have to break it physically and take advantage of the insurance I got on this phone.
My question is, since the LG REVO is pretty old now a days, and they don't even sell it at verizon anymore, at least not online or at any of the stores in my area, and the lady I talked to on the phone from verizon said they don't sell em anymore. But what I was wondering and didn't ask her, was if my phone breaks and I claim the insurance for a replacement phone, and since they don't have my phone anymore, what will they do? Will they go backwards and give me a ****tier phone or will they be cool and give me the next step up. Either way I assume it will be a refurbished phone but I was just curious what kind of phone they might give me.
Any thoughts?
Sent from my VS910 4G using xda app-developers app

If your phone is messed up and your still under contract they may still send you a replacement at no cost to you... So call them first to try to warranty it out instead of paying for the insurance replacement.... But that's my thoughts on it.... Either way they probably going to send you another Revo
Sent from my Broken Out 2.1 VS910 4G powered by Mt using xda app-developers app

Yeah, most likely it'll be a refurb Revo, though you might be able to say, "look, I had trouble with it before it physically broke, can I get something else?" And they might say yes. Some have gotten Razrs that way,one got a Droid 4, someone even got a Gnex. More likely they'll offer something like a Spectrum. I'd be stunned if they tried to give you something inferior to the Revo.

"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium

In all seriousness, while my time with the revo wasn't bad, it'd be hard for them to come up with an inferior replacement now that phones have come so far. I mean they'd have to go back to something that doesn't have 4g for one thing...not gonna happen.

Danzdroid said:
"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium
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That made my day. I'm counting the minutes until I can get a new phone.

Just got a refurbished HTC One. Everything is great but...

I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.

I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta

FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
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Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.

I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\

Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
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I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium

gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
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Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993

Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta

FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
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Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:

So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.

uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
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So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium

Our of curiosity, where did you exactly find the HTC ONE online?

Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
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I would assume iFixit would have the right tools but meh

uh60james said:
I would assume iFixit would have the right tools but meh
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/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.

Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
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Ok di$& thanks for that wonderful bit of information.

uh60james said:
Ok di$& thanks for that wonderful bit of information.
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You're welcome.
Sent from my HTCONE using xda premium

uh60james said:
I would assume iFixit would have the right tools but meh
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Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
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haha pwnd!

I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?

jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
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Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium

To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!

FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
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Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t

Should I?

I know the note 7 is so hot its literally exploding off the shelves but does anyone think it's worth it for me to get my hands on one and wait for an aftermarket replacement battery to do the swap myself? Are the carriers going to block note 7s from their network? I personally want one at this point simply for the fact most if not all will be gone soon.

Not sure if this guy is trolling hard or simply been living under rock for the past week.

There won't be any after market batteries. Get a grip.
Sent from my SM-N930T using Tapatalk

I still have my first Note 7. Other than the annoying messages multiple times a day. I have no complaints. I mentioned in another thread that the T mobile rep said the phones are only getting hot when you use a different charger than what came with the device. I had a guy call me out on it, saying it was a bunch of B'S. Well here I am still using my Note and not a single issue with it. So you decide.
Sent from my SM-N930T using XDA-Developers mobile app

But will there be any updates for the note 7?
Sent from my HTC 10 using Tapatalk

Xperia U Lover said:
But will there be any updates for the note 7?
Sent from my HTC 10 using Tapatalk
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Since it's a discontinued phone that Samsung's lawyers would desperately like out of your hands I'd say the odds are as good as American electing an honest person as president in November. The only update I think we'll see is one that disables the phone.

douger1957 said:
Since it's a discontinued phone that Samsung's lawyers would desperately like out of your hands I'd say the odds are as good as American electing an honest person as president in November. The only update I think we'll see is one that disables the phone.
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You, lol!!! They'll both be in here or on Twitter to defend their honor, lol!!!