[Q] [HELP] "Phantom" mails in Mail application - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi,
I am using corporate mail on Mail application, POP account SSL security,
Also, I have same setup for Microsoft Outlook on laptop,
Sometime, I am re-receiving old mails, which I deleted on phone and mail server, but not in Outlook.
Any ideas why this is heppening?
I noticed that this "pantom" mails I receive after I use Outlook.
It is not big problem, but sometime it is annoing.
Also, when I flash my Note with new ROM and set-up mail account, I am receiving dosens of mails, which are currently deleted from server, is it possible that those mails recovered from Titanium backup? (I am doing "restore data" for some applications after I flash new ROM, including Mail APK, but still I need to manually configure mail account, because Titanium is not restoring mail setting)

first is sync setting in outlook vs phone. check those.
I dont get the phantom part.
anyways in titanium you can restore email separate from accounts which is why you have to set it up manually
why not set it to push and have it synched via your email instead of restoring it? that way you prevent certain scenarios

Next time when you backup your app with titanium backup make sure that in preference there is a option backup external data is on/selected
Sent from my GT-N7000 using Tapatalk 2

baz77 said:
first is sync setting in outlook vs phone. check those.
I dont get the phantom part.
anyways in titanium you can restore email separate from accounts which is why you have to set it up manually
why not set it to push and have it synched via your email instead of restoring it? that way you prevent certain scenarios
Click to expand...
Click to collapse
I do not have synced Outlook with phone, because in Outlook I have almost all received and sent mail (outlook file size is around 1gb) and in phone I keep most important ones
Under "phantom" I mean mails, which should not be there, because they where deleted on my phone and on mailserver too, and sometime I am receiving mail notofications without sender, or theme details, like this one:
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When I open it, it just opens Mail application and I have to scroll somewere down to find "new" mail.
abhinav quietly brilliant said:
Next time when you backup your app with titanium backup make sure that in preference there is a option backup external data is on/selected
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for advice, I will check it!

cool,
sync I mean outlook to mailserver (update one way/twoway, keep/delete on both etc), the same for phone to server. Those kind of settings. Its strange on server the messages look like they remain deleted there.
phantoms are weird, buggers, havent seen it myself thought.
I guess with menu button, or in settings from your mail app you can put sorting newest on top perhaps.

baz77 said:
cool,
sync I mean outlook to mailserver (update one way/twoway, keep/delete on both etc), the same for phone to server. Those kind of settings. Its strange on server the messages look like they remain deleted there.
phantoms are weird, buggers, havent seen it myself thought.
I guess with menu button, or in settings from your mail app you can put sorting newest on top perhaps.
Click to expand...
Click to collapse
I checked, setup is according parameters, which is standard for most mail application,
mailbox type both phone and Outlook is POP3, just one difference (defined by me) from phone when I delete mail, it doesn't deletes on server, but from Outlook it does,
Also, recently I noticed, that my Gmail account is not syncing correctly: if receive mail on Phone and read, archive or delete them, still when I open gmail from browser those mails are shown as unread

Related

Removing "Outlook email" from messaging

is it possible to just remove the entry for "Outlook email" from showing up in the drop down list in the messaging screen?
I have
GMail
Outlook E-mail
Text/Multimedia
Tigermail
but I would like Outlook to not even show up on that list? Is there anywhere in the registry it can be removed? I don't want to uninstall it, just make it not appear in that menu.
Thank you!!
David Duprat
T-mobile Wing (P4350 Herald)
yes you can do that... all you need to do is go into your active sync and go to sync options and uncheck all the section that have email.
That didn't work. I still have Outlook in the menu
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
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btw not sure about anyone else but I've never seen the folder screen like that before with the messages showing in the background.
neptune said:
btw not sure about anyone else but I've never seen the folder screen like that before with the messages showing in the background.
Click to expand...
Click to collapse
Looks the same as the screen shot on my Wing.
If you actually use Outlook, it probably won't clear until you remove evrything in it. Just a hunch, I have no factual data for my guess. I was able to remove from ActiveSync, but I never used it.
neptune said:
btw not sure about anyone else but I've never seen the folder screen like that before with the messages showing in the background.
Click to expand...
Click to collapse
When I am in messaging there is a drop down option which has all the different accounts. I was a little thrown off by the picture at first too.
there is nothing in Outlook. I've never used it, never touched it... nothing in there at all.
I was able to get the Outlook account to disappear from my Messaging account list by renaming the registry key :
HKLM\Software\Microsoft\Inbox\Svc\ActiveSync
to
HKLM\Software\Microsoft\Inbox\Svc\ActiveSyncx
rotohammer said:
I was able to get the Outlook account to disappear from my Messaging account list by renaming the registry key :
HKLM\Software\Microsoft\Inbox\Svc\ActiveSync
to
HKLM\Software\Microsoft\Inbox\Svc\ActiveSyncx
Click to expand...
Click to collapse
by doing this, you will lose the capability to hear a sound when you receive a text message.
Yes, I also lost the notification sounds. A less than ideal situation.
Doing this didn't remove "outlook" from my messaging ... it only literally renamed it in the folder list ... so know it just shows up in the list as whatever new name it was renamed to
Anyone have any new info on this by any chance?
If there is a way to do it i would like to know as well, i never use outlook and it takes up unnecessery space...
yeah, I think it's annoying as hell in the messaging list.
it would be nice if we could figure out how to make it simply just not show up. There has to be some really simple way to suppress it.
Bringing this back up to see if there is a solution yet.
When First syncing my phone I had the email checked to sync and Outlook showed up. I had to clear storage on my phone and when I set up the new partnership, making sure email wasnt checked, Outlook is no longer in my options. I dont know if this is ideal for you for the risk of resetting to the defaults, but thats the only way I know to get rid of it.
sbean said:
When First syncing my phone I had the email checked to sync and Outlook showed up. I had to clear storage on my phone and when I set up the new partnership, making sure email wasnt checked, Outlook is no longer in my options. I dont know if this is ideal for you for the risk of resetting to the defaults, but thats the only way I know to get rid of it.
Click to expand...
Click to collapse
I never have email checked when syncing after a flash, but the option access the outlook is still there
Solution is here:
http://forum.xda-developers.com/showthread.php?t=368812
bowlopho said:
I never have email checked when syncing after a flash, but the option access the outlook is still there
Click to expand...
Click to collapse
Is it just after syncing or when you first set up the sync partnership? Because as you are setting up the partnership, if it is checked, it wont go away later (ie unchecking during a sync).

[Q] How to remove Gmail and Hotmail (samsung mail) contacts from contact list?

Hi,
All my gmail and samsung (hotmail) contacts are showed in 'Contact'. I managed to remove samsung (hotmail) contacts from Phones contact but I cannot find a way to delete Gmail contacts from phones contact list.
I deleted 'Samaung mail' (hotmail) contacts by removing the account but it is not allowing me to remove my gmail account (Prompting me to factory reset).
Please help me. My phone contact list is full of gmail and hotmail friends and contacts copied to SIM card don't even show up in the contact list. How can I remove Gmail and hotmail from phones contact?
Thanks in advance.
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"lightbox_new_window": "New window",
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nalinbhatt said:
Hi,
All my gmail and samsung (hotmail) contacts are showed in 'Contact'. I managed to remove samsung (hotmail) contacts from Phones contact but I cannot find a way to delete Gmail contacts from phones contact list.
I deleted 'Samaung mail' (hotmail) contacts by removing the account but it is not allowing me to remove my gmail account (Prompting me to factory reset).
Please help me. My phone contact list is full of gmail and hotmail friends and contacts copied to SIM card don't even show up in the contact list. How can I remove Gmail and hotmail from phones contact?
Thanks in advance.
Click to expand...
Click to collapse
hi, how did you do the hotmail contact import? which sofrware you use?
i tried that but failed.
So you want to Import all you hotmail contacts to phones contact list? or you want to delete them from your contact list?
If you just want to hide them you can go to the contacts app then hit the menu key and choose display options and deselect "Google". This doesn't remove the contacts from your phone but will hide them in your contacts list.
Hope this helps.
OMG...Thanks you very much littlegreiger. I was annoyed by all those unwanted contacts in Contact list.
Thanks for the tip!
Sent from my GT-I9000 using XDA App
The best way to deal with this is to go into options and tick the box that says "Show only contacts with phone numbers" ...
nalinbhatt said:
So you want to Import all you hotmail contacts to phones contact list? or you want to delete them from your contact list?
Click to expand...
Click to collapse
i wanna import
@ Roy Ngan ...Just add your hotmail account using 'Samsung Email' app. All the contacts from that accout will be added to your phone contact list.
@ sturmeh ...Thanks
Import Contacts from Hotmail Into my Samsung Epic 4G Sprint phone
I just got rid of my HTC touch pro cause of hacking problems and low security and decided to try the EPIC SAMSUNG 4G provided with SPRINT..so far Im not impressed with the flexibility of many applications such as the blue tooth is far less flexible in features then with the WINDOWS mobile and its apps...I also am having a hard time getting rid of downloaded notifications at the top of the app that appear after you make a sync and send over contacts or other files.....Were am I going with this?...I tried to move my contacts over by importing them into the new devise like it would work with a windows mobile devise by simply adding the hotmail account. That doesnt work at all or didn't for me! I set up the hotmail account but there was not option to import the contacts after. None of my 1000 contacts imported into the new EPIC phone. So I attempted to do a blue tooth sync. This also didn't, work It said it sent across 998 files for contacts but instead it only sent over 400 now I dont know what is missing and need to completely restart the phone to try another method. I have tried going into the sprint store and moving contacts their but they are not any better. The last time I tried to transfer my contacts from one HTC to another they moved the contacts but omitted the notes section and also the category leaving me clueless to who the people were since many have the same name and I left notes, it did this to all 800 contacts at the time. It seems this is a pain in the butt. Does anybody know how to import hotmail contacts efficiently into the EPIC PHONE ..Help.
Hi All,
I'd like to come back to the original question:how to delete a bunch of contacts.
I know how to show only the ones from google, but the others are still there and I want to set the space free. deleting them one by one is an effort I'd like to avoid.
Thanks

Can I reset the device without wiping the music??

Hi guys..as u all know, some friend deleted my 'wallpaper' folder...now I have some 10gb of music which obviously don't want to delete..at the same time, I want the cool wallpapers...
So if i factory reset my hd7 ...wwill I lose all my data???including msgs and contacts...??
Short answer, yes. It's essentially a wipe.
Long answer, sync it to Zune frist, essentially backing up your tunes on your PC.
Text Msgs, etc, are gone. Contacts should be synced to the cloud (gmail, live, exchange) and can be resynced after a wipe. I recommend a live account (hotmail, msn, live), as the integration is really tight.
jimbonics said:
Short answer, yes. It's essentially a wipe.
Long answer, sync it to Zune frist, essentially backing up your tunes on your PC.
Text Msgs, etc, are gone. Contacts should be synced to the cloud (gmail, live, exchange) and can be resynced after a wipe. I recommend a live account (hotmail, msn, live), as the integration is really tight.
Click to expand...
Click to collapse
Thanx a ton!!
I got the wallpapers luckily..was looking in the wrong section...but I have a question...You mentioned that the contacts will be synced with the Live account...where can I look for it??
I mean, on my Live ID, where do i search??
THanx again!
For me, I use Hotmail. When I log into the Inbox, I simply hover over Hotmail at the top, and a little dropdown appears allowing me to choose contacts.
Failing that, pretend you're going to write a new email and click the to: button to add contacts. Should show you what it has. However, it'll only show contacts that have email addresses that way, so you're likely to get better results using the first method.
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Just check the Settings-->Email Accounts first to ensure you're even syncing contacts from your live account. For me, I'm only syncing email since I'm connected to Exchange.
jimbonics said:
For me, I use Hotmail. When I log into the Inbox, I simply hover over Hotmail at the top, and a little dropdown appears allowing me to choose contacts.
Failing that, pretend you're going to write a new email and click the to: button to add contacts. Should show you what it has. However, it'll only show contacts that have email addresses that way, so you're likely to get better results using the first method.
Click to expand...
Click to collapse
gee..thanx a lot..didnt know it was that simple...thanx for the screenie!!
and if I ever have to hardreset, will it mean I will necessarily I will b wiping my data clean?? Or can I just hit factory reset and the data will remain untouched??
THanx a lot.
Factory reset and hard reset do the same thing.

What is 'merge with Google' in contacts for?

What is 'merge with Google' in contacts for? It didn't do anything upon clicking. I was assuming my social network contacts will get uploaded to google but nothing happened. I don't have any contact on phone and SIM if that is what it is supposed to upload.
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iirc, it should merge all your contacts into your google account, so if you ever swap phones, you can just sync the contacts to the new phone instead of backing them up to a microSD and reimporting.
I guess with this button you upload your phone's contacts to your google-account.
btw. Does anybody know how to upload your facebook-contacts to google?
When i decide to merge a fb-contact with a googlecontact it will be merged on my phone only, but not on google. When I flash a new rom I need to merge all contacts manually again. this is so sad. solution? =)
Thanks in advance!
Teleotbi said:
I guess with this button you upload your phone's contacts to your google-account.
btw. Does anybody know how to upload your facebook-contacts to google?
When i decide to merge a fb-contact with a googlecontact it will be merged on my phone only, but not on google. When I flash a new rom I need to merge all contacts manually again. this is so sad. solution? =)
Thanks in advance!
Click to expand...
Click to collapse
No way to do that at the moment. There are a couple of options to ease the trouble though.
1. Rename your google contacts to be the same as your facebook contact and upon adding facebook account sync, it will attempt to "auto" match contacts based on names. (Not applicable to everyone as sometimes they will use some names for their facebook profiles like "Playboy Randy", etc....)
2. Input your facebook friend's email into your google contact account and upon merging , it should come up right on top of the list of suggestions.
3. Not so recommended way is to use a backup software and backup all your contacts to it. Upon restoring it on phone, you retained all your google and facebook contacts merged but you cannot use google sync anymore as it will create duplicates on your phone. :-(
Further, what is this for?
Dun trust this button. It varies from ROM to ROM. Basically, in the perfect scenerio google will backup all your market links and wifi password, bookmarks, etc into the google server and upon installing a new ROM and after signing in to google, it will attempt to redownload all the applications from the Market and restore the wifi password, etc.
I had this checked all the time but after flashing about 100 Roms, it works 2 or 3 times the most
Leechoonhwee said:
Dun trust this button. It varies from ROM to ROM. Basically, in the perfect scenerio google will backup all your market links and wifi password, bookmarks, etc into the google server and upon installing a new ROM and after signing in to google, it will attempt to redownload all the applications from the Market and restore the wifi password, etc.
I had this checked all the time but after flashing about 100 Roms, it works 2 or 3 times the most
Click to expand...
Click to collapse
Yup, i updated firmware but nothing was restored. Sometimes Google fails to deliver at all.
At least we can backup all apps with titanium backup...
Gesendet von meinem GT-N7000 mit Tapatalk
After clicking it, I am seeing duplicate contacts. All Google contacts are duplicated. Don't use this stupid button guys!
its true its an evil button/command and a very big mistake to click it but in case there are others out there who just like me clicked this command... here is what i did to restore my contacts as to the previous status
1. use your computer to access your gmail account (the one you merged the contacts with)
2. click the red gmail button somewhere at the upper part of the page (its hard to miss coz its red)
3. the drop down menu will be revealed and choose contacts
4. the merged contacts will usually be placed under the "My Contacts" group
5. select all of the contacts (all contacts should have their check-box checked, right beside them)
6. you should see the button "More" at the center of the page, click that
7. click export to google CSV type (first bullet, and make sure to export all contacts, the outlook CSV format will export it to excel type format which will mess up your phone numbers if you have saved the numbers using the +(country code) format; the plus will be removed in excel and even the zeros before your numbers will also be removed)
8. use kies to restore the contacts from the contact file generated from gmail using the import/export button...
9. do note though that google and samsung kies has somewhat different type of field naming and arrangement so your contacts will have different labels and all... that's what you get for pressing the merge button

Can't share contacts. "Messenger failed to load attachment."

I am tearing my hair out over this. I use text messages to share contacts. Or at least I used to. This feature recently stopped working on my Nexus 6 (stock). To share, I select a Contact from Contacts, click the 3-dots, select Share and select Messenger. The moment I provide a contact to share to, I get the error message "Messenger failed to load attachment".
When I do a full factory reset, the feature works. But after it does the updates, I start getting the error. I have tried all the usual tricks like resetting app defaults, deleting app cache in both Contacts and Messenger. I even tried the factor reset option from Recovery instead of from Settings. Same result. Nothing seems to help. My wife has the same phone (only hers is the 32gb model and mine is 64gb) and she doesn't get the error.
Any ideas?
Phone is currently at Android 6.0.1, totally stock. The only thing I've done with Contacts is to use MyPhoneExplorer to sync them with Outlook. I even tried deleting the MPE Client after syncing and it still does it so I don't think it's MPE. (And my wife also runs MPE and hers is fine.)
Is this due to the Google messenger update? Mine just updated today which is odd since it says it updated 8/29
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"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Nexus 6 using Tapatalk
I tried uninstalling the Messenger updates to go back to factory version and that didn't cure the problem.
Just FYI...I got an update earlier this afternoon for the stock Google Messenger app. Just now I tested it myself and was able to forward my contact card from my personal mobile number to my work mobile number without any problems.
So, IMHO, any problems don't seem to be related to the update of the Google Messenger app.
I'm starting to isolate the problem down to Contacts, not Messenger. I'm not sure what's going on. When I deleted ALL Contacts and then just put in two contacts for testing, things worked fine. I'm beginning to think that SOMETHING in MyPhoneExplorer, which I used normally to sync Contacts with Outlook, is corrupting something in the Contacts database which is causing the error.
RealSkier said:
I'm starting to isolate the problem down to Contacts, not Messenger. I'm not sure what's going on. When I deleted ALL Contacts and then just put in two contacts for testing, things worked fine. I'm beginning to think that SOMETHING in MyPhoneExplorer, which I used normally to sync Contacts with Outlook, is corrupting something in the Contacts database which is causing the error.
Click to expand...
Click to collapse
OK, I did some more testing and what I found is that if I synchronize my Contacts with Outlook using MyPhoneExplorer, those contacts cannot be shared via Messenger. It's as if there is something extra in them that screws up the vCard. If I sync Contacts ONLY with Google, they share via Messenger fine. That sux because I use MPE to do more than just Outlook syncing. It's really a great tool. I have posted this issue in the FJSoft forums (MPE maker).

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