SIM "disapearing" after 2mn - RAZR i Q&A, Help & Troubleshooting

Hi all,
my wife just received her brand new phone yesterday, a Razr i, and we have a pretty annoying problem since unboxing...
When we turn it on, no problem.
But past like 2mn, we loose every networks except WiFi.
When i try to access SIM card it says "no connectivity", like if there is no SIM at all.
If i remove and insert back the SIM, nothing happens.
But if i reboot the phone, all is working again, for 2mn...
I tried several SIMs known working, same problem.
Tried wiping cache, factory reset, same problem.
Phone is under a french carrier (SFR) with their own 4.1.2 rom, it never asked for a system update, 4.1.2 out of the box :silly:
Do anybody see a solution ? I thought of flashing with a stock rom, but if it is a hardware problem, we're ****ed for the warranty...
I think we'll have to send it to the repair center, but it sucks, the phone is brand new, never worked, and she will have to wait 1-2 weeks to get it back...she was so happy to finally have it :crying:

...micro sim
Mikerhinos said:
Hi all,
my wife just received her brand new phone yesterday, a Razr i, and we have a pretty annoying problem since unboxing...
When we turn it on, no problem.
But past like 2mn, we loose every networks except WiFi.
When i try to access SIM card it says "no connectivity", like if there is no SIM at all.
If i remove and insert back the SIM, nothing happens.
But if i reboot the phone, all is working again, for 2mn...
I tried several SIMs known working, same problem.
Tried wiping cache, factory reset, same problem.
Phone is under a french carrier (SFR) with their own 4.1.2 rom, it never asked for a system update, 4.1.2 out of the box :silly:
Do anybody see a solution ? I thought of flashing with a stock rom, but if it is a hardware problem, we're ****ed for the warranty...
I think we'll have to send it to the repair center, but it sucks, the phone is brand new, never worked, and she will have to wait 1-2 weeks to get it back...she was so happy to finally have it :crying:
Click to expand...
Click to collapse
I had the same...
The problem was related to the old SIM being stamped-out to make it a Micro SIM.
The carrier-shop provided me with a new SIM and all worked fine.
Some older SIM cards are not usable to be stamped out as their tolerances were not precise enough.
Good luck...

Mikerhinos said:
Hi all,
my wife just received her brand new phone yesterday, a Razr i, and we have a pretty annoying problem since unboxing...
When we turn it on, no problem.
But past like 2mn, we loose every networks except WiFi.
When i try to access SIM card it says "no connectivity", like if there is no SIM at all.
If i remove and insert back the SIM, nothing happens.
But if i reboot the phone, all is working again, for 2mn...
I tried several SIMs known working, same problem.
Tried wiping cache, factory reset, same problem.
Phone is under a french carrier (SFR) with their own 4.1.2 rom, it never asked for a system update, 4.1.2 out of the box :silly:
Do anybody see a solution ? I thought of flashing with a stock rom, but if it is a hardware problem, we're ****ed for the warranty...
I think we'll have to send it to the repair center, but it sucks, the phone is brand new, never worked, and she will have to wait 1-2 weeks to get it back...she was so happy to finally have it :crying:
Click to expand...
Click to collapse
A new sim card you need

Like i said we tried several other sim cards, known working, the problem was still there :s
We sent it back for a repair or (i'd prefer) a change, because it looks like a problem that i can't resolve myself.
My wife will have to wait 1-2 weeks to get it back and finally have fun with it :s

Related

Random sim card missing error??? please help, I'm desperate!!!

Hi everyone... I bought a week ago a brand new Sony Xperia.
It was Vodafone braned but supposingly unlocked.
As I inserted my 3 UK sim-card for the first time the phone could not detect any simcard. After a few soft resets I decided to try with a Voafone card and it worked no problem, so I decided to try again my 3 sim-card and with joy this time everything worked to perfection.
After just a couple of days, all of a sudden the phone started losing the network and giving me a "sim card missing error"... this would happen every time I would activate the flight mode, or simply when the phone would lose signal for some reason... or even just randomly, for no reason. I've tried to flash different radios and different ROMs but the problem stays the same.
I know the sim card is ok as I was using it on an orange HTC touch diamond which I had unlocked and everything was working fine.
I have run the ATCommander and it says SIMLOCK=00 0 which I suppose it means the phone is unlocked...
It's as if the phone was randomly locking itself several times a day for no reason... and the only way to make it work is to soft-reset it about 10-15 times in a row... until it recognizes the sim card and then randomly stops working again a few hours later...
What can I do? Shall I just change operator? Has anyone experienced anything like this? Could 3UK and sony Xperia be incompatible?
Please help, I am desperate!!
sim card missing/no service
bro, i've had EXACTlY the same problem!!!
its due to simcard scratching by xperia housing design!
replaced my card and it worx a charm now, haven't had to double softreset yet, and before - it took 10-15 times before it got recognized- TRUST me - its the card, replace it - its free and should solve them pesky no service messages for u

[Q] Tablet shuts down when trying to access SIM card

Hi chaps, I have tried searching across the internet with no luck, here's the deal.
I bought this p1000 galaxy tab some days ago from a guy on a forum. tried it thoroughly before paying, inserted my phone SIM, got a phone call, sms, 3G internet, wifi, all working flawless. I used it for some days wi-fi only waiting for my new tablet SIM to be ready.
Monday, I receive the SIM but it still had to be activated. I just kept it in the tablet waiting for it to be OK. Zero problems, just the usual "no service" message like you would expect from a sim that's yet to activate
This morning I finally get the SIM activated, but as soon as I try sending a text or something, the tablet just shuts down. After that, no way trying to boot it up again: it reaches the Samsung logo, then bye bye. If you remove the SIM from the tray it magically comes back to life.
I already tried the usual stuff, like hard resetting and like, cleaning the SIM or something. I also tried with another carrier sim and I get the same behavior. I'm starting to believe that there is some hardware fault with the SIM reader, but I thought I'd try to get some hints from here before calling Sammy's assistance. Also the weirdest part is that it worked some days ago!
If anyone has any idea/experience to share, I'd love to hear from you mates. thanks in advance!
(oh and btw I know how to hit a thanks button)
I'll update the post with further intel, maybe it will help someone down the road.
The tablet does not like freshly activated SIMs. I know it sounds crazy but that's where we are at. We have tried like 4 different SIM cards from different operators, all work flawlessly; The SIM card of the above NOW works flawlessly as well, it just needed a couple days to settle down. I have no idea if this is a software bug, a hardware fault or some strange network settings from my carrier, but the problem seems to be solved for now. Luckily i didn't send it in for repairs!

No data on three uk

Ok I did an upgrade on Euphoria rom (OTA) yesterday and managed to lose my data . I just get an ! mark. So I went right back to stock and I'm now on 5.01 with no rooting ,i even locked my bootloader . Still no data . After checking the APN settings were correct I thought it maybe my old sim given up as it was one I cut down form a micro , so off to Three I went and got a new shiny nano sim but its still the same. If I drop into the handset a 02 sim it works . I have no idea
Ive fully wiped formatted etc . It seems to be a three to nexus problem . I have read people on sprint having difficulty's but this did used to work. .Any help would be gratefully received
luckybob99 said:
Ok I did an upgrade on Euphoria rom (OTA) yesterday and managed to lose my data . I just get an ! mark. So I went right back to stock and I'm now on 5.01 with no rooting ,i even locked my bootloader . Still no data . After checking the APN settings were correct I thought it maybe my old sim given up as it was one I cut down form a micro , so off to Three I went and got a new shiny nano sim but its still the same. If I drop into the handset a 02 sim it works . I have no idea
Ive fully wiped formatted etc . It seems to be a three to nexus problem . I have read people on sprint having difficulty's but this did used to work. .Any help would be gratefully received
Click to expand...
Click to collapse
Use the google provided factory images and flash back to stock. If it works there you know its something with the custom rom, if it doesnt work its probably a phone problem.
I'm on three, no issues here at all
Your not the only one
I was begining to think i was the only one who had this problem!
Yesterday morning i woke up and to my suprise my signal bar had a (!) it it but it was still displaying my regual signal level.
I switched my wifi of and i couldnt get a data connection just the (!) sign. I got my girlfreind to give me a ring and see if a
call would go through which it didnt it just said that i was unavalible. I then desided that a reboot might sort the problem
but when i my phone booted back up i was presented with the holow triangle signal icon to say that i had to signal. I then
popped my simacard out thinking it could have just been a bit of dust on it. I gave it a little bit of a dust of and popped it back
into my phone and i was given the same no signal and emergency calls only yet it was picking up that there was a simcard inserted.
The day before i had flashed the alpha version of PA so my next thought was that this would be a ROM bug and went ahead and
flashed chroma which i was using prior to PA and i had had no issues with. Held my fingers crossed as it booted up but much to my
dismay i was greated with the same no signal problem but i went into the settings and searched for networks. Three was one of
the network it had picke dup so i tryed to reconnect to it but i got the toast to tell me i couldnt connectto the network and to
try again later. I checked the APN settings and it had automatically grabbed threes APN from the sim card so at this stage i was
completly baffled by them problem.
My next move was to try my sim in my girlfreinds phone and what do you know it worked a charm. As a last shot to check everything
was okay and i was upto date on my bills etc i gave three a ring and they told me there was nothing wrong with my sim and everything
was working as it should be and that it was a problem with my phone.
That brings me to the point i am at now completly baffled as to the problem and slightly angry at the 2 week old phone that had been working
perfectly up until now has suddnely desided to stop with no warning.
So you are not the only one and i expect their are more of us. I am going to flash the offical stock rom from google and see if that does the
trick but im not holding up much hope i feel like im going to have to contact google and find out where the problem lies.
luckybob99 said:
Ok I did an upgrade on Euphoria rom (OTA) yesterday and managed to lose my data . I just get an ! mark. So I went right back to stock and I'm now on 5.01 with no rooting ,i even locked my bootloader . Still no data . After checking the APN settings were correct I thought it maybe my old sim given up as it was one I cut down form a micro , so off to Three I went and got a new shiny nano sim but its still the same. If I drop into the handset a 02 sim it works . I have no idea
Ive fully wiped formatted etc . It seems to be a three to nexus problem . I have read people on sprint having difficulty's but this did used to work. .Any help would be gratefully received
Click to expand...
Click to collapse
Try waiting for a bit before inputting your pin number. This solved the "no network and !-mark" thing. If I input my pin too fast, it will unlock my sim, but won't give any network. I always have to wait few seconds before inputting my pin to get network :/

Weird Nokia 8 sim-problem.

Sorry if this kind of problem has come up before, but I couldn't find anything similar to this so I decided to ask you guys if you have seen this before.
So, my problem started out of nowhere, my Nokia 8 (TA-1004) lost wifi and mobile data. I can't connect to wifi anymore and I have no service.
So here comes the weird part. My sim works in every other phone I've tested it, it just doesn't work in mine, AND every other sim card I've tested in my phone
works fine. My sim also blocks my wifi somehow, if it's inserted, it keeps turning off my phone's wifi, no matter how many times I keep turning it on. If I take
sim out, wifi works fine.
I forgot to mention that when this first occurred, I managed to get it work by turning on my phone with my brother's sim inserted, then switching his sim to mine without turning the phone off.
If I turned it off, the problem came back. Now, after Oreo 8.1 update and new sim-card, even this method doesn't work. Nothing has worked since.
Here's what I've done:
-Got new sim-card
-Factory reset through settings
-Wipe data/factory reset through recovery
-I called my operator, they didn't know what the problem is. They recommended to send my phone to manufacturer, but I hope it doesn't come to that. And maybe they
would try their sims in my phone and they would think there is no problem so no need to do anything.
Any help is highly appreciated, thanks
This is very strange problem. Only thing that comes to my mind as a solution is choosing the network by yourself
Sent from my TA-1012 using XDA Labs
I can't change any mobile network settings, because my sim card is detected only for a few seconds and then it's not, so it keeps turning it on and off.
Now I've tried my phone with two sim cards, my brother's (which worked fine on its own) and mine, and turns out that with my sim the other sim doesn't work either.
Same problem here...
every sim card works on the nokia 8 except the one that needs to work...
every other telephone works fine with said sim...
It is a complete new phone so we never tried it with an earlier version than android 8.1
Same problem here, I'm not sure if I downgrade the phone to 7.1 will it work again
Hello,
I have quite similar problem with my phone apart the fact that it was working perfectly with data until I receive Android Oreo 8.1 update (security update 1st Mai 2018). Since this upgrade data doesn't work with my SIM into Slot 1.
When I use the same SIM into slot 2 (hybrid slot that normally contains my memory card) then Data is back.
Do you have the same on your phone?
PS : I've contacted Nokia and their answer is : We have a lot of users reporting this, we are working on it.... I'm miss my old samsung S5....at least the updates were tested before release.
Nokia hotspot failed
I have the similar problem as I've changed the service provider. The new service has 50GB data volume. When turned the hotspot on for wifi sharing with my family, this function did not work but it was showing other devices had connected to the Nokia 8 but unable to use the wifi sharing. Therefore, I inserted the new 50GB sim to my daughter's iPhone 6 and it was running well when turned the iPhone 6 hotspot on. i.e. the sim card got nothing wrong. I did ask Nokia support and they did not find any issues on my Nokia 8. I reckon that must be the phone software / firmware problem as I could share the wifi for my family before I switched to the new service provider. Hope Nokia fix up this issue when they launch the new update. I feel depressed on this brand. I'd been using iPhones & Google Nexus 5 were running perfectly except Nokia.
Nokia 8 SIM card and WiFi not found
Hi,
I am having an extreme problem with my Nokia 8 Model TA 1012
My Sim Card is not detecting as well as WiFi. I have done Network reset and Factory reset too. My SIM card is working in other mobiles so SIM card has no any issue. I have tried with other SIM cards too.
So guys, any solution??
It has a solution ?
Hi. I have the same problem.
What was the solution?
Thank you.
It has a solution ?
Hi. I have the same problem.
What was the solution?
Thank you.
jonesvn said:
Sorry if this kind of problem has come up before, but I couldn't find anything similar to this so I decided to ask you guys if you have seen this before.
So, my problem started out of nowhere, my Nokia 8 (TA-1004) lost wifi and mobile data. I can't connect to wifi anymore and I have no service.
So here comes the weird part. My sim works in every other phone I've tested it, it just doesn't work in mine, AND every other sim card I've tested in my phone
works fine. My sim also blocks my wifi somehow, if it's inserted, it keeps turning off my phone's wifi, no matter how many times I keep turning it on. If I take
sim out, wifi works fine.
I forgot to mention that when this first occurred, I managed to get it work by turning on my phone with my brother's sim inserted, then switching his sim to mine without turning the phone off.
If I turned it off, the problem came back. Now, after Oreo 8.1 update and new sim-card, even this method doesn't work. Nothing has worked since.
Here's what I've done:
-Got new sim-card
-Factory reset through settings
-Wipe data/factory reset through recovery
-I called my operator, they didn't know what the problem is. They recommended to send my phone to manufacturer, but I hope it doesn't come to that. And maybe they
would try their sims in my phone and they would think there is no problem so no need to do anything.
Any help is highly appreciated, thanks
Click to expand...
Click to collapse
---------- Post added at 06:35 AM ---------- Previous post was at 06:32 AM ----------
Hi.
I am very sad
I have the same problem.
What was the solution?
Thank you.
Hey there,
I'm having the cellular connection dropping out 80% of the time and then coming back on randomly 20% of the time since the latest beta update (build 00WW_5_110_SP01).
I asked to revert back to the latest stable build OTA several days ago and still no notification.
Nokia 8 sim and wifi not working hang on settings imei missing baseband missing
jonesvn said:
Sorry if this kind of problem has come up before, but I couldn't find anything similar to this so I decided to ask you guys if you have seen this before.
So, my problem started out of nowhere, my Nokia 8 (TA-1004) lost wifi and mobile data. I can't connect to wifi anymore and I have no service.
So here comes the weird part. My sim works in every other phone I've tested it, it just doesn't work in mine, AND every other sim card I've tested in my phone
works fine. My sim also blocks my wifi somehow, if it's inserted, it keeps turning off my phone's wifi, no matter how many times I keep turning it on. If I take
sim out, wifi works fine.
I forgot to mention that when this first occurred, I managed to get it work by turning on my phone with my brother's sim inserted, then switching his sim to mine without turning the phone off.
If I turned it off, the problem came back. Now, after Oreo 8.1 update and new sim-card, even this method doesn't work. Nothing has worked since.
Here's what I've done:
-Got new sim-card
-Factory reset through settings
-Wipe data/factory reset through recovery
-I called my operator, they didn't know what the problem is. They recommended to send my phone to manufacturer, but I hope it doesn't come to that. And maybe they
would try their sims in my phone and they would think there is no problem so no need to do anything.
Any help is highly appreciated, thanks
Click to expand...
Click to collapse
I have same problem in my nokia 8 if anyone found solution please help. If i found solution i will help you.
jonesvn said:
Sorry if this kind of problem has come up before, but I couldn't find anything similar to this so I decided to ask you guys if you have seen this before.
So, my problem started out of nowhere, my Nokia 8 (TA-1004) lost wifi and mobile data. I can't connect to wifi anymore and I have no service.
So here comes the weird part. My sim works in every other phone I've tested it, it just doesn't work in mine, AND every other sim card I've tested in my phone
works fine. My sim also blocks my wifi somehow, if it's inserted, it keeps turning off my phone's wifi, no matter how many times I keep turning it on. If I take
sim out, wifi works fine.
I forgot to mention that when this first occurred, I managed to get it work by turning on my phone with my brother's sim inserted, then switching his sim to mine without turning the phone off.
If I turned it off, the problem came back. Now, after Oreo 8.1 update and new sim-card, even this method doesn't work. Nothing has worked since.
Here's what I've done:
-Got new sim-card
-Factory reset through settings
-Wipe data/factory reset through recovery
-I called my operator, they didn't know what the problem is. They recommended to send my phone to manufacturer, but I hope it doesn't come to that. And maybe they
would try their sims in my phone and they would think there is no problem so no need to do anything.
Any help is highly appreciated, thanks
Click to expand...
Click to collapse
I have same problem TA-1004 its wifi and sim not working also some time show TA-1012 if i restart its show again TA-1004.
I tried all but nothing worked
8.1 to 9.0 updated not solved
Downgrade 9.0 to 8.1 not solved
Also downgraded on 7.0 problem still same
Bootloader unlock magsik installed twrp intalled, flashed with OST both versions 6.0.4&6.1.2
problem not solved
All packages(9.0pie,8.1oreo,7.1nouget) i flashed problem not solved becuse update package is 1.6gb size its not complete firmware.
I found complete firmware on firmwarex. Com
7.1 size 2.8GB its complete firmware package but problem is its flashable only in EDL mode with QFile tool.
Nokia 8 edl mode i not found on google test point or any method for reboot into EDL (hsusb qloader 9008)
I tried fastboot reboot-edl, adb reboot edl, boot partition delete with twrp but phone not boot into edl.
Please any have solution for nokia 8 reboot into edl please help.
Its last solution boot into edl and flash full firmware
If problem not solved after flash. Thats mein its related to hardware
I am facing the same problem... any solution?
My mother have been plagued by this as well no 2g, 3g or 4G/LTE connection, my sim-card works great. Her own doesn't, although it does in my phone. Have any of you solved this?

Sim card is visible but constantly No service

Good day, everyone.
I decided to ask for help because I cannot find any solution here and I'm out of ideas myself.
Three days ago my signal strength began to fluctuate. From full 4G to No Service, several times per hour, and eventually it stopped there. Sim card is visible but all I've got is No Service. I opened the phone and checked for possible damage but found nothing.
Thinking that it may be something software related I have installed Beast OS (sweet ROM, btw). That didn't help with signal problem. Still No Service. I've made clean flash from recovery several times, and tried different firmware versions but still no luck. Today I flashed MIUI Global 11.0.2 via flashboot but that didn't help either. Oh, yeah. One more thing that may or may not give you a hint. When I used *#*#4636#*#* while on Beast OS I couldn't turn radio on. I can do that now on stock ROM but it doesn't help either.
Please, if anyone has an idea of what can I do, let me know before I give up on this otherwise really good phone.
Just to clarify, microSD card works just fine but SIM card put in the same slot still has that connectivity problem.

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