Can't install HERE Drive Beta! - Windows Phone 8 Q&A, Help & Troubleshooting

My fiancee just bought a Lumia 810 last week, and I haven't been able to use Drive Beta because of some Windows Store error. I've read that the issue has been resolved and that others can use/download the app now, but I still can't.
http://betanews.com/2013/04/02/here-drive-beta-reappears-in-the-nokia-collection-on-windows-phone/
I can't search for it on the phone itself, does not come up
I attempt to push the app through the store from my desktop, nothing happens
Any other ideas?

Doesn't it show up if you open the Store on the phone and look in the Nokia Collection? I've not been able to find it using the search and the web marketplace is kinda problematic with oem specific Apps but I find it without problems in the collection.

Try changing region in phone settings, then after the phone restarts, enter the Market, and search for Drive. It was offline for a few days, but it is back. After u have downloaded it, u may switch back to ur original region.

Related

[Q] Marketplace - What happens after phone is reset?

Has anyone reset or replaced their (faulty) phones yet? What happens to the apps you've downloaded from Marketplace?
I have a few questions:
1. Are they automatically re-installed or do you have to do it manually?
2. Does it show you a history of the apps you've installed?
I suspect my phone has a fault and I will be sending it back for a replacement, should I be keeping a list of any apps I install or will market place do all this for me?
I have a mixture of paid and fee apps on my phone.
Thanks.
I literally just swapped out an hour ago. When I entered my live ID, the apps I had downloaded came back onto the phone. Nice feature....
Thanks this is very encouraging!
As a windos mobile user, I'm really having to eat my hat. Marketplace is impressing me more every time I use it.
I have been on Blackberry, iPhone and Android on various phones for the past 18 months and I have to say I am impressed as well... its missing some apps (evernote, dropbox and a skype solution) but I know those will come soon.
I really hope this OS gets some real momentum...
i hope it too
I've reset my hd7 twice (for testing purposes not due to faults), the apps I had didn't auto-download, they were listed as purchased and available to re-download. Which would seem a more normal behaviour.
pjmurphy77 said:
(evernote, dropbox and a skype solution)
Click to expand...
Click to collapse
There is a VOIP application currently on WP7.
Its called Voxofon and you can view a video demo here.
frontieruk said:
I've reset my hd7 twice (for testing purposes not due to faults), the apps I had didn't auto-download, they were listed as purchased and available to re-download. Which would seem a more normal behaviour.
Click to expand...
Click to collapse
Mine also didn't auto re-install when I went from the prototype device to my developer's HD7 would have been nice to have the option.
ckacey said:
Mine also didn't auto re-install when I went from the prototype device to my developer's HD7 would have been nice to have the option.
Click to expand...
Click to collapse
Me too. swapped my phone due to a suspected hardware fault. Apps didn't auto-download.
Its been suggested that applications downloaded directly on the phone wont auto install, but those purchased via the zune desktop software will.
efjay said:
Its been suggested that applications downloaded directly on the phone wont auto install, but those purchased via the zune desktop software will.
Click to expand...
Click to collapse
I take back everything I said!!!!
I have had my new phone for 24 hours now. Up until my last post nothing had downloaded. I left Marketplace open on my phone and left it and went away. 4 hours later all the I had previously installed had automatically downloaded!!!
I'm really impressed. I think you have to launch marketplace and then leave it a while for it download the apps.
Will leave the games hub open to see if any games download back onto my phone
xma1e said:
I take back everything I said!!!!
I have had my new phone for 24 hours now. Up until my last post nothing had downloaded. I left Marketplace open on my phone and left it and went away. 4 hours later all the I had previously installed had automatically downloaded!!!
I'm really impressed. I think you have to launch marketplace and then leave it a while for it download the apps.
Will leave the games hub open to see if any games download back onto my phone
Click to expand...
Click to collapse
You are correct...they do not download. If, IF you purchased your apps on your PC from Zune, those apps will download.
You can also find all the apps you purchased in the Zune software on the PC....Settings, Account, Purchse History. phone. This is not actionable...but at least the list of apps is there.
I had the same experience -- was confused why only a couple of apps redownloaded, and I had to grab the rest myself.
What I do miss is a list of 'purchased apps' in the marketplace on the phone itself. I can't remember them all!
I guess if I have to reset again, I'll just add all my 'purchased' apps to zune desktop. And, I guess, should I ever actually pay for an app, do that via Zune Desktop too...

[Q] After travel to China, Market fails to show downloaded apps

Hi,
So I recently traveled out of the US to China for vacation, and when I was there I decided to check/download some updates for my Downloaded apps in the Android Market. Notably I could not see the Android Market Front Page when connected in China (must be Google block?), however I could see which of my apps had updates.
However, I'm back in the US now and when I go into the Market to update my apps, none of the downloaded apps are showing. I tried using Appbrain to update them, but that failed as well, and now the only apps that show up in my Market are the ones Appbrain listed as having updates. I tried using an app like Market History Delete but that didn't work either.
I figure it must be some Market sync issue or something, but is there anything that can be done short of doing a complete factory wipe? Thanks.
My wife and I came back from a 6 month stay in China last year. I had a similar issue. I think I has to go under manage applications, filer for "All", and force stop the app then uninstall updates. I then rebooted the phone and it worked for me. My wifes phone had the same problem but my solution did not work for hers. So I dont want to say it will work for you, but its did for me. I'm afraid I dont know what else to tell you. Let me know if it works for you.

Get Back Paid Apps

I bought a game off of the market and the my HD7 had to be replaced.
How do I get this game back?
When you set up your windows id on the phone, as long as it is the same one as the original, it should automatically find/install any paid apps.If it doesn't search the market place for it and click buy, it should then tell you that the app has been purchased and would you like to install it again.
Hope this helps.
to elaborate further:
If you bought the app using the zune desktop client, it will autoinstall when you sync the device the first time.
If you bought it straight from the phone then you need to find it in marketplace and click on "buy" like stated above and it should let you install it again for free.
I have discussed this with zune devs and they are working on a better solution (being able to manage apps through zune).

Google Music App Disappeared

I reset my phone and I couldn't find the new music app on the Android Market anymore. Even though my location is in Canada, I was [edit]able[/edit] to download the app before but now it's not there anymore no matter how hard I search. Same goes to Google Books. I also visited market.android.com and it says that I've already installed those two apps. When I tried to send those apps to my phone again, it says that my device is not supported.
It's cause your in Canada same goes for me it's not supported here yet so we just have to wait till it comes out here, it sucks but it's true :/
I was able to download it before though and use it just fine Didn't change my location.
Are you rooted? Were you using market enabler??
Nope. Neither. It showed up as an update.
Well this is very strange then. The last thing I can think of is that you might have been using a proxy. If not then sorry but I don't know.
I think Google have added more filters on their end of the Market, because there's a few apps that no longer show up for my Nook, also (not compatible with this device, or something)...
That's probably why Dang it, I can't use my Google music in the cloud.

Paid Apps Will No Longer Download From Market

Hi
Up until yesterday, apps, whether paid or free would download fine on my device. Nothing has changed my end, but today, paid apps will no longer download (free apps download fine). There are two issues, the authorising payment page takes eons (used to be instant), and the phone sits on the 'starting download' or 'downloading...' pages for ever without ever actually downloading the app that I have paid for. Issue is present whether I initiate the download from the phone or from a PC.
Obviously, this makes the phone next to useless. I have no time to wipe/re-install the phone - especially since this may not even fix the issue!
I can find no 'report an issue' link at google's market to get support on this issue. The apps purchased are past the refund window.
I have tried all the various fixes I found on google (start google talk, kill cache/app settings for market and downloader), try another internet connection, restart phone blah blah, nothing has worked.
Anyone got any suggestions?
Nigel
Paid apps that had previously been installed and then removed will re-install fine... I can only assume that its the authorisation thats failing (nothing wrong with any of the cards on my google wallet account).
Nigel
Go to setting - application - manage - All - market - clear cache n Data
do same for talk (google talk)
first login to talk then market
In market application - check setting - accout - Fix default if you have multiple acc
Hi
As mentioned in my original post. I already tried that. I just tried it again with the same result.
After having done the above, I tried to buy the app from my PC, Got the following message 'Your order is still being processed. Your item will become available as soon as your order is complete. If you'd like, you can check your order status at anytime.' which is not the norm. Clicking the link within the message takes me to the transaction in google wallet which is listed as 'complete' unfortunately, the download does not auto-start (like it used to) on the phone, and when I force it to manually start, It goes to the 'starting download...' message. The app never does download, market app just displays this message forever more until I go and 'clear data' for the market app.
I give up! Looks like I am stuck with what I have on the phone + whatever I can get for free.
Have emailed google, will update thread should they bother to respond.
Market version is 3.4.4 | Download Manager is 2.3.5
Have you vosited web version of market?
Market.android.com login with google acc.
You will see your purchased appl there, if u can see there, click on install from there, it will start installing to ur device remotely
Try it
Hi
Yep, tried that - does not work. I can initiate the installation of free apps from the market on a pc, but not paid apps. The paid app I am trying to install is listed as having been successfully purchased. Looks like a bug/glitch, but one I am going to have to wait for google to fix.
Do you have the Amazon app market installed?
Sent from my GT-N7000 using xda premium
This issue seems to be with KL3 onwards and region or could be csc dependent, the only fix for this is to use the older market version the 2.6.x
try going into recovery mode and choose fix permission
Hi
Well, I got an auto response from google 'we are looking into it', but no emails since. Tried again this morning, and everything just started working again. Whether this was an issue with the market, my market account, my google wallet account etc is unknown.
I'd like to know the reason so I can fix it if it happens again, but at least its now working again.
@ericshmerick: Nope, no amazon app market. I don't believe this works in the UK
Nigel
The exact same thing is happening to me were you able to eventually get the apps you purchased its been about two days and the problem persists I have filed a support case with Google happening on two phones and a tablet ans the web market through a PC isn't working either. It seems to get stuck at authorizing the payment .
Sent from my Galaxy Nexus using Tapatalk
This was a big problem two weeks ago. I think the CheckROM guys figured out how to fix it. Their forum has a nice FAQ at the start. Have a look there. If that doesn't help then wade through the Rocket forum.
Sent from my GT-N7000 using xda premium

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