Xperia Z not working - Xperia Z Q&A, Help & Troubleshooting

K guys need your help my xperia z died on me last night , problems were arising from last afternoon a message was coming like home not responding so switched off the phone and rebooted it after 5 mins and then it worked fine and again at midnight i left the phone in charging and when i came after 30 mins it was dead no response nothing pls help
details :
rooted using exploit method
Locked bootloader
TWRP 2.4.3.0
Sound mod
White Balance
Stock Firmware (No ota or updates done)
so bl is locked then am i eligible for warranty in case it does'nt work ???
led is working battery charging is shown

Slim Shady said:
K guys need your help my xperia z died on me last night , problems were arising from last afternoon a message was coming like home not responding so switched off the phone and rebooted it after 5 mins and then it worked fine and again at midnight i left the phone in charging and when i came after 30 mins it was dead no response nothing pls help
details :
rooted using exploit method
Locked bootloader
TWRP 2.4.3.0
Sound mod
White Balance
Stock Firmware (No ota or updates done)
so bl is locked then am i eligible for warranty in case it does'nt work ???
led is working battery charging is shown
Click to expand...
Click to collapse
Since you're rooted, try to re-flash another rom or the same rom and see if the problem is still there.
If it is then just return the phone.

Related

Xperia Z; Dead problem After update to .434

Hi
any report about death problem of Xperia Z after updating new firmware (.434)?
Thanks
:good:
That title of yours is a bit off, you make it sound like you have a dead phone after updating
Hehe
No, i just wanna know if this happened or not.
If problem solved completely so we can use it more and etc
However i used it alot before update
Sent via my Sony Xperia Z | C6602
As far as I know, Sony hasn't received any reports of death phones due to the software issue of 350fw with the new 434fw
Sent from my C6603 using xda app-developers app
That is good news.
Can not wait for 4.2.x to release, did download krab his 434 NL FTF file just incase I get software problems.
Kind regards, Stefan.
But since the update after my nightmare began, First, ROOT many times without success (this is my problem), to complete the ROOT, try to go and get LINK2SD, but every time you create a EXT2 restartafter will not be able to enter, just kept restart, need to be removed the SDCARD, Anyway, if sdcard including not turn on, and subsequently I leave a message in the official website, and they told me to try a factory reset and clear memoryeverything, I have tried, but resolves containing the sdcard normal boot, but often a memory file something will restart to now, I have not yet been solved, I am thinking how to completely cleanpainted on the software, who can teach me how to clean, I also tried FLASHTOOL, but I try many time, it just is hold on at flash strat point, then over 30mins , is still....... i very bad lucky
pls Report here if u got this problem...
yes....
http://forum.xda-developers.com/showthread.php?t=2176978&page=5
Noobie UK said:
yes....
http://forum.xda-developers.com/showthread.php?t=2176978&page=5
Click to expand...
Click to collapse
yes like your phone died with the 434 update ?
there seem to be quite some reports of a damaged kernel version with this update that uses a lot of cpu in standby and damages it through heat.
Updated the phone a few days ago, powered it off today and it did not boot. Now its in repair
ltkort said:
Updated the phone a few days ago, powered it off today and it did not boot. Now its in repair
Click to expand...
Click to collapse
so explain about ur phone state
root, unlock bootloader and ....
sorry ment refer to link...reports of failure after 434 update.
digitalray said:
yes like your phone died with the 434 update ?
there seem to be quite some reports of a damaged kernel version with this update that uses a lot of cpu in standby and damages it through heat.
Click to expand...
Click to collapse
Sleep of death is still present in .434 Phone was fine for a week after updating, but the problem has happened once a day for the past 3 days. Wake up in the morning to a dead phone. Able to perform a reset with power + volume up.
Not happy, where's this fix we were promised! Sony never said .434 was to fix SOD, it was all stupid rumors.
kazaoc said:
Sleep of death is still present in .434 Phone was fine for a week after updating, but the problem has happened once a day for the past 3 days. Wake up in the morning to a dead phone. Able to perform a reset with power + volume up.
Not happy, where's this fix we were promised! Sony never said .434 was to fix SOD, it was all stupid rumors.
Click to expand...
Click to collapse
please explain about ur phone condition
root / unlock bootloader / stock rom ?
kazaoc said:
Sleep of death is still present in .434 Phone was fine for a week after updating, but the problem has happened once a day for the past 3 days. Wake up in the morning to a dead phone. Able to perform a reset with power + volume up.
Not happy, where's this fix we were promised! Sony never said .434 was to fix SOD, it was all stupid rumors.
Click to expand...
Click to collapse
i had the exact same probleme with my asus transformer pad for 5 months and asus delivered several updates promising to fix the probem, but it did not work, this happened with android ics 4.0.3.
after half a year they managed to fix it.
so until it's not completely dead, just wait for a working update.

need some advice water damage boot loop

Hi I need a little help
My sister has a xperia sp c5303 that she droped in toilet
Every thing seams ok with the phone just haveing trouble getting the phone to boot up
It truns on and I get both the sony and xperia logos and a little bit after that but then it reboots
I am able to re flash the stock rom useing the pc companion repair your phone
I was able to get the phone to fully boot once but when I truned it off it went back into the loop
I would appreciate any help and advice
few weeks ago got my xperia SP damage because i got caught in heavy rain.
my phone got into exactly situation as your sister's also,
because i cant shutdown the phone i just let it drain the battery till empty and leave it alone for 4-5 days without charge.
now the phone works without hardware proble, but the error sometimes still come (it just works ok for 1 weeks ago, till 3-4 hours it got into same reboot again)
i notice it works ok on recaf 4.4 ROM (not sure, but when i flash 4.2.2 or 4.3 ROM the reboots always come back) .
if its bootloader unlocked i suggest you flash kernel with recovery ( so if after few days you want to try to turn on the phone but it still reboots u can shut it down from recovery). thats my experience tho, good luck for your sister and sorry for my english.
Glenn160 said:
Hi I need a little help
My sister has a xperia sp c5303 that she droped in toilet
Every thing seams ok with the phone just haveing trouble getting the phone to boot up
It truns on and I get both the sony and xperia logos and a little bit after that but then it reboots
I am able to re flash the stock rom useing the pc companion repair your phone
I was able to get the phone to fully boot once but when I truned it off it went back into the loop
I would appreciate any help and advice
Click to expand...
Click to collapse
Come clean and go to a repair centre. The internal system is damaged and thats causing the boot problems. To fix this you need to get it fixed ;(
Dont know how much it can cost tho.
Put your phone in a bag of rice or that silica gel leave it there for 3-4 days. Make sure your phone is not waterlogged. wipe all of it with a towel BUT DON'T BLOWDRYER it.
FlashTool
Have you already use FlashTool to flash the software new ??? it
XplayerLP said:
Have you already use FlashTool to flash the software new ??? it
Click to expand...
Click to collapse
I have used sonys recovery flash tool
Glenn160 said:
I have used sonys recovery flash tool
Click to expand...
Click to collapse
But have you use This too?
http://www.flashtool.net/download.php
XplayerLP said:
But have you use This too?
http://www.flashtool.net/download.php
Click to expand...
Click to collapse
No but sonys one seamed to flah ok but I will give it ago willing to try anything

[Q] my xperia z system has broken

hi.! i tried to find a similar post but i didnt manage..so i have an xperia z with unlocked bootloader and 4.4.2 android.. suddenly my phone turned off with 8% battery.. when i tried to power on it bootscreen shown and then turned down again for several times.. i tried to update it again using pc companion but foreign system messege came up.. sony said that cant fix it and i have to buy a new one... i think that can be fixed..:/ any idea? thanks..!
test via flashtool with new firmware http://forum.xda-developers.com/xperia-z/development/tool-flashtool-v0-9-10-1-windows-linux-t2229790 and http://forum.xda-developers.com/xperia-z/general/stock-rom-xperia-z-c6603-10-4-1-b-0-101-t2711271 pc compagnion not work for unlocked bootloader or relock with flashtool you can use!!!
file doesn't exist...:/
kostikasdrift said:
file doesn't exist...:/
Click to expand...
Click to collapse
flashtool http://www.flashtool.net/download.php
firmware https://docs.google.com/uc?id=0BxaSF1teK1CTQ2NVREhvZjd5dm8&export=download
press thanks please
thank you my friend for your ryplies... i havent install the ftf file yet.. i disconected my battery and my phone turned on succesfully but i have a new problem now.. battery level got crazy.. now i have 50% and the next minute 20% or 30% or 15% and says me low battery at 15%.. my phone is charging only when it says low battery... :/
Just bang a new battery in and be done with
so you think that is not system error cause it doenst charging even if it's power off and sony said that it can be fixed...
Hi guys.! My xperia z diagnosts show that loader is dead and I have to change board (PCB).. Any ideas where I must search for...?

[Q] Bootloop issue

Guys,
My Xperia Z1 C6902 had a water damage earlier and after getting rejected warranty, with the help of my cousin i Have found out the part of the board which was causing the issue and got it back to life in a day. The phone was working fine. No issues from hardware was noted after testing it for a week. But suddenly at today afternoon, the phone restarted itself and got struck at SONY logo.. It never successfully booted after that. I tried to flash stock rom using flashtool. The PC has not detected my phone even if it is boots still SONY logo still... Any idea or suggestion?

Wifi is not turning on, I have flashed but nothing helpful.

Hello Everyone, My name is Zeeshan Khalid and i am new and post my problem first time, if i am not clear with my problem or if done something wrong then sorry in advance,
I have bought Z1 in used 2days ago. it was working fine there but when i arrived home it was not shutting down hanged on "shutting down".
Things are happening with my Z1:
i) when i am charing it taking a lot of time to get some juice almost 6 hours and it is 52% only. using iPhone 5s's charge.
ii) when its on it is not showing my IMEI number, ie "null"
iii) it says turning wifi on but wifi is not getting on
iv) getting hot from back top to top 40% area.
v) NFC, Blue tooth sim card not working when it is saying turning on wifi.
it only turned on wifi once after i have put it 24 hours on charging and all the phone worked like a charm and battery stopped on 38% all the night (i was not using that 12 hours) after that i restarted to change my sim card it goes again dead.
can anyone help me out?
Best Regards.
zeeshan.khalid said:
Hello Everyone, My name is Zeeshan Khalid and i am new and post my problem first time, if i am not clear with my problem or if done something wrong then sorry in advance,
I have bought Z1 in used 2days ago. it was working fine there but when i arrived home it was not shutting down hanged on "shutting down".
Things are happening with my Z1:
i) when i am charing it taking a lot of time to get some juice almost 6 hours and it is 52% only. using iPhone 5s's charge.
ii) when its on it is not showing my IMEI number, ie "null"
iii) it says turning wifi on but wifi is not getting on
iv) getting hot from back top to top 40% area.
v) NFC, Blue tooth sim card not working when it is saying turning on wifi.
it only turned on wifi once after i have put it 24 hours on charging and all the phone worked like a charm and battery stopped on 38% all the night (i was not using that 12 hours) after that i restarted to change my sim card it goes again dead.
can anyone help me out?
Best Regards.
Click to expand...
Click to collapse
Have you tried flashing firmware ftf file
abdo.war said:
Have you tried flashing firmware ftf file
Click to expand...
Click to collapse
Yes i have FTF = "C6903_14.3.A.0.757_UK Generic (1276-0875).ftf"
and after that it is doing the same and plus it is always bring the language selection screen and terms and condition every time i restart.
zeeshan.khalid said:
Hello Everyone, My name is Zeeshan Khalid and i am new and post my problem first time, if i am not clear with my problem or if done something wrong then sorry in advance,
I have bought Z1 in used 2days ago. it was working fine there but when i arrived home it was not shutting down hanged on "shutting down".
Things are happening with my Z1:
i) when i am charing it taking a lot of time to get some juice almost 6 hours and it is 52% only. using iPhone 5s's charge.
ii) when its on it is not showing my IMEI number, ie "null"
iii) it says turning wifi on but wifi is not getting on
iv) getting hot from back top to top 40% area.
v) NFC, Blue tooth sim card not working when it is saying turning on wifi.
it only turned on wifi once after i have put it 24 hours on charging and all the phone worked like a charm and battery stopped on 38% all the night (i was not using that 12 hours) after that i restarted to change my sim card it goes again dead.
can anyone help me out?
Best Regards.
Click to expand...
Click to collapse
Find out your device model number
See box or pull tray under simcard slot for model number
Flash ftf for that device
Or just take phone to sony's service centre. The device is new so they will replace it free of cost..!! AND also dont bother telling them about flashing and all...
kathanpatel1001 said:
Find out your device model number
See box or pull tray under simcard slot for model number
Flash ftf for that device
Or just take phone to sony's service centre. The device is new so they will replace it free of cost..!! AND also dont bother telling them about flashing and all...
Click to expand...
Click to collapse
Yes i have used correct FTF.
Sony is not launching mobiles officially in Pakistan, there is no warranty, and service centre for mobiles
It will be stupid idea from me
But stupid ideas may works
You said no warranty
So unlock ur bootloader and try installing cm rom or rr
And see if from software or hardware problem
Note: 1.backup your ta before unlock
2. If your device have LTE then your model is c6903
If not try to find your model in the setting
If the UK version of FTF doesn't work on your Z1 try other one,anyway don't worry try the other version or use the global version 14.6.A.0.270.
abdo.war said:
It will be stupid idea from me
But stupid ideas may works
You said no warranty
So unlock ur bootloader and try installing cm rom or rr
And see if from software or hardware problem
Note: 1.backup your ta before unlock
2. If your device have LTE then your model is c6903
If not try to find your model in the setting
Click to expand...
Click to collapse
Yes mine is c6903 and how i can do this stuff, do you have any link that can help.
U can unlock your bootloader from
Doomlord thread here follow the steps correctly or you could brick your device ....but u must backup your ta if you want to get back your DRM keys
And then download cm12.1 from the official site
here
After download
1. Open flashtool
2.connect your phone in fastboot by press vol. Up after connect
3.copy cm12.1 to ur pc and open zip file and extract boot.img
4. Click on lighting button in flashtool then click fastboot mode
5.under doomlord word you will find select kernel to flash click and select boot.IMG file...
Don't close the window without checking the log that everything is okay
6.open your device in recovery mode by pressing vol. Down
7.wipe factory reset and cache then install update from internal memory the find the cm12.1 zip file and install it
.....
Hit thanks if that help you
did you know if the phone was repaired? like for a broken screen?
when i broke mine, and after fixing it, i experimented really low wifi signal. After a second trip to the technician the problem was fixed. It really has to do with the re-ensemble of the phone.
abdo.war said:
U can unlock your bootloader from
Doomlord thread here follow the steps correctly or you could brick your device ....but u must backup your ta if you want to get back your DRM keys
And then download cm12.1 from the official site
here
After download
1. Open flashtool
2.connect your phone in fastboot by press vol. Up after connect
3.copy cm12.1 to ur pc and open zip file and extract boot.img
4. Click on lighting button in flashtool then click fastboot mode
5.under doomlord word you will find select kernel to flash click and select boot.IMG file...
Don't close the window without checking the log that everything is okay
6.open your device in recovery mode by pressing vol. Down
7.wipe factory reset and cache then install update from internal memory the find the cm12.1 zip file and install it
.....
Hit thanks if that help you
Click to expand...
Click to collapse
Thanks for the replay, I have downgrade the ftf and face the same issue after spending a lot of time on this i have went to the repair shop they tell that its "base ground is short".

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