[Q] Bought a used Hero and have a question - Hero CDMA Q&A, Help & Troubleshooting

So I bought a used Hero off eBay and I have a real quick question. It didn't have a battery so I'm waiting for that to get here so till then I can't tell if it works. The condition of the phone is great except for the charging port. The port is missing the black piece of plastic that separates the charging pins but. When I plug it in using the charger from my revolution nothing happens. Obviously it's not gonna charge with out a battery but I'm curious if there should be some sort of led indicator that lights up when its plugged in even when there is no battery that i could look to see if the port is still good to charge. Thanks for any help with this.

I just tested my old Heroc. Nothing happens at all when you plug it in without a battery. When there is a battery, though, an LED near the earpiece will be either a solid orange or green.

dskina said:
I just tested my old Heroc. Nothing happens at all when you plug it in without a battery. When there is a battery, though, an LED near the earpiece will be either a solid orange or green.
Click to expand...
Click to collapse
Thanks for the reply the one i got has a bad charging port I've found out so i ordered an external charger.

If you ordered an external charger I would suggest possibly getting another battery or two. They are cheap and easy enough to swap out when needed. I ran my HTC apache like this for two years and it worked great even with a bum charging port. Good luck to you with your new hero.
Sent from my HTC One V using xda app-developers app

Related

Possibly dead USB port

Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)
Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
Click to expand...
Click to collapse
Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!
They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!
interesting, didnt know about that one either
Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
Click to expand...
Click to collapse
It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)
My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..
My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA
Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?
cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.
I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app

Extreme battery drain

Hey guys,
I connected my phone to my PC over night for charging as always but when I got up and took my phone it only had 4% battery! It's like the battery just wiped itself from a moment to the other. And now when I try to charge it again the light shows it charges but when I turn on my phone after 30min the battery didn't charge at all... Did anyone experience this before? Do I have to buy a new battery?
Sounds like your battery is shot. So you may need a different battery.
Try different cables etc but if that doesn't work you need a New battery.
Sent from my HTC Incredible S using xda premium
vizzy said:
Sounds like your battery is shot. So you may need a different battery.
Try different cables etc but if that doesn't work you need a New battery.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Tried a few cables. Weird thing though: In recovery it says 32% and when I boot it up now it says 9% but doesn't really change. Seems like the battery is screwed up... Could it be that the Desire HD has got the exact same battery? Because if it's so I could try with the battery from my dad's DHD...
EDIT: Ok, it's not the same This is gonna be expensive...
EDIT2: So I got my new battery but the phone still drains too fast imo and I can't really charge the battery to 100%... Is sth wrong with the USB-port??
WILLI120 said:
Hey guys,
I connected my phone to my PC over night for charging as always but when I got up and took my phone it only had 4% battery! It's like the battery just wiped itself from a moment to the other. And now when I try to charge it again the light shows it charges but when I turn on my phone after 30min the battery didn't charge at all... Did anyone experience this before? Do I have to buy a new battery?
Click to expand...
Click to collapse
This might help.
Let your battery drain completely and let your cell get switched off.
And then in switched off state, charge your phone completely.
Switch it on...Use your cell as you do it regularly.
Repeat this procedure 3-4 times.
You will be surely benefitted.
did you try plugging into the wall? different USB port?
I had similar issue awhile back that it didn't want to charge with USB but with the AC adapter it worked fine. Also noticed it wouldn't work with USB at all I sent it in for repair and it was apparently USB port broken. Then I had to send it in again because when they fixed usb they broke mainboard
p.s omg I hate captcha tried posting this 10 times ...
Looks like I forgot to post So here is what happened: I got a new battery but even that I couldn't charge with USB. Than I pulled out my AC adapter and it works fine now. Looks like my USB Port is shot but since it still works and just won't charge my phone, I'll ignore that. But my old battery was surely shot because I couldn't even charge it with AC adapter...
Sorry if this seems a little late. It could be the roms fault you are getting strange readings. When I use ice cold and reboot my phone, the battery percentage reading changes like crazy. Sometimes the reboot makes the reading go up, and sometimes down.
USB port breaking is a common fault on inc s, though, so it could be that also, as you have said.
I tried ar least 5 different ROMs so I'm pretty sure that's not it That was also the first thing that came into my mind;D
Have u checked the charger plug cos if its that stupid black charger that comes with the phone they can play up my old one does this and I have to twist it slightly for the pins to touch try a apple charger or another USB charger
Sent from my HTC Incredible S using xda premium
sharkman3d said:
Have u checked the charger plug cos if its that stupid black charger that comes with the phone they can play up my old one does this and I have to twist it slightly for the pins to touch try a apple charger or another USB charger
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Tried enough cables and stuff to know my position and my old htc cable already screwed up a long time ago
Sent from my Incredible S using xda app-developers app

[Q] Vivid Charging problem.

I have a htc vivid and the original wire is just about shot and I have to wiggle it into place to get it to charge and sometimes when I go into the secret menu it only says "charging via usb" and it charges slower and with the screen on and using the phone while charging it can get REAL hot, to the point of it not being able to touch or hold in my hand, I tried 4 other micro usb cables and only one of them seem to work in my vivid but won't charge as "ac" just as Usb like the original wire that came from the phone, I borrowed a buddy's cable and same exact thing, what should I do, I just have my vivid until the htc one comes out, and I can't relay on the phone, I can charge it overnight and wake up to only a 34% battery and when I do get it to 100% (very rare) it dyes faster than usual and especially since Wildchid's Sense 4.1 beta gets GREAT battery life...
What do I need to do? buy a new cable, buy a new charger port, anyone who could help I would greatly appreciate it.
Start with a new cable... I used a crap cable and found just before a battery gives up... the orange led will flash real fast... scared the hell out me
I was plugged in and losing...
Sent from my Vivid 4G using Tapatalk 2

USB Power Surge

Before I send it back to HTC to repair I wanted to know if anyone had experienced this problem.
I was plugging in my car charger which I have done since the phones release. Everything is working fine.
I have been running OrDroid ROM(current) with his supplied kernel. I then tried Elemental X kernel and it ran fine for the past few days.
Earlier today I was plugging in the phone and smelled a funny smell. The Micro USB port on the phone was smoking a little. I immediately unplugged the phone. The phone is working fine but its low on battery.
I thought it was a bad cable or charger so I replaced both and still the same problem. So now I am home and I plug it into the computer USB and I get a message from Windows that I have a power Surge in the USB port and the tip of the micro-USB cable is burning hot!
I don't think I have enough juice to back up the data to Helium online or to Dropbox. I can't plug it in to back up. Can I do anything with a Bluetooth sync?
I was able to backup my message to email from the HTC backup option. But my pictures and things are not backed up and I don't want to send it to them without a backup.
This really sucks. My only regret at this point is not buying it from AT&T since I could just walk in and get another one. At least that would be better than waiting up to 2 weeks.
I have an back up phone but not of the data.
Any suggestions would be much appreciated. I have turned off the phone for now until I can figure out what to do to back up my data at least.
How about a wifi file explorer?
Probably a long shot, but is there anything in the socket that could be shorting it?
If ur that worried go buy a battery wall charger where ubonly charge the battey not the phone. Then u can back it up and do what you do.
Sent from my SPH-L710 using xda premium
unrevoked said:
If ur that worried go buy a battery wall charger where ubonly charge the battey not the phone. Then u can back it up and do what you do.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
The battery is non removable
Sent from my HTCONE using xda premium
Ah sorry. I seen ur post somewhere and ive had problems like that on my evo and just bought a wall charger. Or take the phone apart. Take pictures of what u take off so u know how they go back together. Sorry ita just nobody seems like theyre intereated in helpen u
Sent from my SPH-L710 using xda premium
You could try mounting an External SD card and moving your files that way. I know that will still use the micro-USB port on your phone, but that's the only thing I can think of.
Have you tried charging the phone while it's off? Does it still smoke?
Thank for the input/help peeps.
The USB port was dead off or on. I charged up a 5000mAH battery Backup that has indicators if the USB source is drawing power. It would come on and then off immediately. Did this for a few times with different cables.
I tried charging only and with data/charge cables and it wasn't that helpful.
For it to get hot so quickly that meant there must be something in there or resistance immediately upon plug in. My cables where new so I know it could be that.
I went out today and purchase a few cans of compressed air since I ran out and took a fine pick/needle and cleaned the contacts. I blew it out and clean. It started showing signs of progress as the LED indicator would like up for longer than it had since I had this problem.
Cleaned it a little more and now I got it back to charging again and my data is backed up. I have tested it in the car with a 2A charger and with my 3.1A wall charger and my laptop and it seems to be working fine again.
Whatever small particle that got in there must have created a resistance that started burning the connectors and left residue behind to cause the USB Surge Errors. I mean it got hot quick. Less than 2 seconds and it was sizzling hot at the Metal Micro USB tip.
Crossing my fingers that its working right now. Patience and cleaning the very small contacts did the trick.
Yea i always ALWAYS check my charger for little hairs or anything that could get in there. I went thru this with a blackberry
Sent from my SPH-L710 using xda premium
Hmm... I would have never thought to do that. I'll keep that in mind if I come across that type of issue.
mrmomoman said:
Thank for the input/help peeps.
The USB port was dead off or on. I charged up a 5000mAH battery Backup that has indicators if the USB source is drawing power. It would come on and then off immediately. Did this for a few times with different cables.
I tried charging only and with data/charge cables and it wasn't that helpful.
For it to get hot so quickly that meant there must be something in there or resistance immediately upon plug in. My cables where new so I know it could be that.
I went out today and purchase a few cans of compressed air since I ran out and took a fine pick/needle and cleaned the contacts. I blew it out and clean. It started showing signs of progress as the LED indicator would like up for longer than it had since I had this problem.
Cleaned it a little more and now I got it back to charging again and my data is backed up. I have tested it in the car with a 2A charger and with my 3.1A wall charger and my laptop and it seems to be working fine again.
Whatever small particle that got in there must have created a resistance that started burning the connectors and left residue behind to cause the USB Surge Errors. I mean it got hot quick. Less than 2 seconds and it was sizzling hot at the Metal Micro USB tip.
Crossing my fingers that its working right now. Patience and cleaning the very small contacts did the trick.
Click to expand...
Click to collapse
You clean USB cable or Micro USB port on phone?
Hope this trick works for me.

[Q] mophie juicepack htc one

Hi has anyone had issues with their mophie juice pack? I bought a brand new one straight from mophie and when I put it on, my phone starts spazzing out. It takes screenshots randomly and the lights keep blinking on the bottom and it tries to restart itself. I thought the mophie was defective so they sent me another one and it still does the same thing! Anyone else had issues with this? My HTC is 100% stock.
Yeah they're **** and Mophie is aware of it. Mine would just not charge the phone lol. I had to put the case on the phone flip the switch to "On" plug the charger into the case then unlpug, then it would start charging lol. Idk they're weird.
have not had any issues with mine like that. I occasionally get a message about only using the supplied charger to charge your device.
Sent from my HTCONE using xda app-developers app
-Cupper- said:
Yeah they're **** and Mophie is aware of it. Mine would just not charge the phone lol. I had to put the case on the phone flip the switch to "On" plug the charger into the case then unlpug, then it would start charging lol. Idk they're weird.
Click to expand...
Click to collapse
So is it mophie's fault or htc's fault?
Also, is there anything wrong with using another micro-USB cable to charge the phone? Why does that message pop up about not using the stock charger? I didn't think that anything bad could happen to it.
limache said:
So is it mophie's fault or htc's fault?
Also, is there anything wrong with using another micro-USB cable to charge the phone? Why does that message pop up about not using the stock charger? I didn't think that anything bad could happen to it.
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Click to collapse
I Would imangine that the fault falls under mophie's as they should've test it throughly.
Also its recommended that you use the charger it comes with because stock adapters/chargers provide the right amount of power to charge the phone. Sometimes A/C adapters (and USB cables) from other phones send out less or more juice then the phone needs. Less juice longer charge time, more juice fast charge times but ofcourse this coems with a risk because you can also damage your battery with lot more juice. For example its not recommended to use a Note 2/3 adapter with an Evo LTE cause it can possible short the battery. Me i only use the OEM charger HTC for HTC Phones Samsung for Samsung Phones Etc. unless im out and about then im using my external battery. Also from Personal Experiance with my Evo Lte it took longer to charger with the note 2 USB cable (Note 2 USB with HTC adapter) then it did with the HTC USB/adapter. I also have a wall outlet with one outlet and 2 USB ports also takes longer to charge having my HTC USB pluged in (i dunno why). so i charge using the HTC Charger (again unless im out and about then i use my external battery).
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I Actually remember reading a few years back the samsung USB's would charge samsung phones perectly fine but charged other with less power. dunno how true that was.

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