Before I send it back to HTC to repair I wanted to know if anyone had experienced this problem.
I was plugging in my car charger which I have done since the phones release. Everything is working fine.
I have been running OrDroid ROM(current) with his supplied kernel. I then tried Elemental X kernel and it ran fine for the past few days.
Earlier today I was plugging in the phone and smelled a funny smell. The Micro USB port on the phone was smoking a little. I immediately unplugged the phone. The phone is working fine but its low on battery.
I thought it was a bad cable or charger so I replaced both and still the same problem. So now I am home and I plug it into the computer USB and I get a message from Windows that I have a power Surge in the USB port and the tip of the micro-USB cable is burning hot!
I don't think I have enough juice to back up the data to Helium online or to Dropbox. I can't plug it in to back up. Can I do anything with a Bluetooth sync?
I was able to backup my message to email from the HTC backup option. But my pictures and things are not backed up and I don't want to send it to them without a backup.
This really sucks. My only regret at this point is not buying it from AT&T since I could just walk in and get another one. At least that would be better than waiting up to 2 weeks.
I have an back up phone but not of the data.
Any suggestions would be much appreciated. I have turned off the phone for now until I can figure out what to do to back up my data at least.
How about a wifi file explorer?
Probably a long shot, but is there anything in the socket that could be shorting it?
If ur that worried go buy a battery wall charger where ubonly charge the battey not the phone. Then u can back it up and do what you do.
Sent from my SPH-L710 using xda premium
unrevoked said:
If ur that worried go buy a battery wall charger where ubonly charge the battey not the phone. Then u can back it up and do what you do.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
The battery is non removable
Sent from my HTCONE using xda premium
Ah sorry. I seen ur post somewhere and ive had problems like that on my evo and just bought a wall charger. Or take the phone apart. Take pictures of what u take off so u know how they go back together. Sorry ita just nobody seems like theyre intereated in helpen u
Sent from my SPH-L710 using xda premium
You could try mounting an External SD card and moving your files that way. I know that will still use the micro-USB port on your phone, but that's the only thing I can think of.
Have you tried charging the phone while it's off? Does it still smoke?
Thank for the input/help peeps.
The USB port was dead off or on. I charged up a 5000mAH battery Backup that has indicators if the USB source is drawing power. It would come on and then off immediately. Did this for a few times with different cables.
I tried charging only and with data/charge cables and it wasn't that helpful.
For it to get hot so quickly that meant there must be something in there or resistance immediately upon plug in. My cables where new so I know it could be that.
I went out today and purchase a few cans of compressed air since I ran out and took a fine pick/needle and cleaned the contacts. I blew it out and clean. It started showing signs of progress as the LED indicator would like up for longer than it had since I had this problem.
Cleaned it a little more and now I got it back to charging again and my data is backed up. I have tested it in the car with a 2A charger and with my 3.1A wall charger and my laptop and it seems to be working fine again.
Whatever small particle that got in there must have created a resistance that started burning the connectors and left residue behind to cause the USB Surge Errors. I mean it got hot quick. Less than 2 seconds and it was sizzling hot at the Metal Micro USB tip.
Crossing my fingers that its working right now. Patience and cleaning the very small contacts did the trick.
Yea i always ALWAYS check my charger for little hairs or anything that could get in there. I went thru this with a blackberry
Sent from my SPH-L710 using xda premium
Hmm... I would have never thought to do that. I'll keep that in mind if I come across that type of issue.
mrmomoman said:
Thank for the input/help peeps.
The USB port was dead off or on. I charged up a 5000mAH battery Backup that has indicators if the USB source is drawing power. It would come on and then off immediately. Did this for a few times with different cables.
I tried charging only and with data/charge cables and it wasn't that helpful.
For it to get hot so quickly that meant there must be something in there or resistance immediately upon plug in. My cables where new so I know it could be that.
I went out today and purchase a few cans of compressed air since I ran out and took a fine pick/needle and cleaned the contacts. I blew it out and clean. It started showing signs of progress as the LED indicator would like up for longer than it had since I had this problem.
Cleaned it a little more and now I got it back to charging again and my data is backed up. I have tested it in the car with a 2A charger and with my 3.1A wall charger and my laptop and it seems to be working fine again.
Whatever small particle that got in there must have created a resistance that started burning the connectors and left residue behind to cause the USB Surge Errors. I mean it got hot quick. Less than 2 seconds and it was sizzling hot at the Metal Micro USB tip.
Crossing my fingers that its working right now. Patience and cleaning the very small contacts did the trick.
Click to expand...
Click to collapse
You clean USB cable or Micro USB port on phone?
Hope this trick works for me.
Related
I am trying to charge an O2 XDA IIi device with a sync/charge cable, but it seems to discharge the battery instead of charging it. I have tried with different devices, different cables and different batteries, but the same thing happens every time. Am I doing something wrong, or is there something I do not know about?
Is the cable specifically for the XDA IIi? I am asking as i have an iPAQ rx1950 and its cable is physically the same but the pin outs must be different as its cable doesn't connect, let alone charge.
Does the Alpine charge when cradled?
Hello,
Yes the cable is the right one (I think!) as I am able to sync using it and I have charged it previously using the cable. And yes the XDA IIi is charging using the cradle.
The problem is some time it charges and some time it do not charge, by the cable.
abhishekbanik said:
Hello,
Yes the cable is the right one (I think!) as I am able to sync using it and I have charged it previously using the cable. And yes the XDA IIi is charging using the cradle.
The problem is some time it charges and some time it do not charge, by the cable.
Click to expand...
Click to collapse
Hi, I used to have the same problem, thought it was a dodgy battery, bought a new one but didnt work. After trying everything i finally took the case off and simply cleaned up the pins and the PCB they connect to. They seemed to of oxidised a little and this was bridging a couple of circuits i think. Anyway put her back together and hey presto, works just fine. Oh and the cheap chinese battery i bought self destructed in my draw, swelling up and splitting its case, was only about 3 months old. The original battery which i thought was dodgy at first is now still going strong, charging and holding charge like new.
Dont give up, just get yourself some star screw drivers ( i forget what they are called) very cheap on ebay and crack her open. What you got to loose.
jstott1070 said:
Dont give up, just get yourself some star screw drivers ( i forget what they are called) very cheap on ebay and crack her open. What you got to loose.
Click to expand...
Click to collapse
Torx is the correct technical description. Think it may be a size 6 you need.
did you get anywhere with this abhishekbanik?
Arg.
So my otherwise adorable 1 year old somehow got his hands on my Captivate this weekend. When we finally caught him, he was chewing and slobbering on it pretty much right where the USB port is. After getting the phone back out of his grubby little hands, my wife and I took it completely apart and have had the whole works soaking in rice for a day or so.
When I put it back together, it booted just fine, and everything seems to be in working order. Except...when I plug a cable into the USB port, it doesn't charge, and it doesn't connect to my computer for storage mounting/flashing. This would be a bit of a problem.
I've checked for obstructions in the port itself and there don't seem to be any. I can get by for now without charging because my wife and I have the same phone (so we can periodically swap batteries...), but she's leaving town for two weeks at the end of this week. I really don't want to have to buy a new phone...so any ideas on fixing this would be greatly appreciated.
Sent via Captivate (powered by CyanogenMOD)
Once the USB port is gone its gone, you would need to get an external wall charger for it and a wifi file browser.
there might be some moister in it yet, but generally the captivates had issues with the USB port just flaking out like that. Its a common problem for this phone, and also has happened to mine.
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
b-eock said:
Or you can just pay ~35$ to get it fixed, look in my sig. They are good!
Click to expand...
Click to collapse
Hmm...I didn't even realize that was an option. I'll be looking into that. Thanks!
They fixed mine and it works great. I would also order a new cable from them for like 7 bucks. It is all well worth it!
interesting, didnt know about that one either
Update:
It's apparently not *quite* as dead as I thought. It's still not recognizing my computer or telling me that it's charging...but apparently it is actually charging my battery. I plugged it into my computer just to see and left it. It never said that the phone is charging, but when I came back a few minutes later the battery meter had gone up, and it's still doing that fairly consistently.
That's at least good news for now. Even if the USB transfer is dead, I'm still OK as long as I can charge. As long as I don't have to use download mode...
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
b-eock said:
That sounds like a bad cable, just buy one of those first, cheaper and easier to check!
Click to expand...
Click to collapse
It's nothing to do with the cable. We have four USB cables and two different car chargers. It's the same thing with all of them, and they all work perfectly on my wife's phone.
Sent via Captivate (powered by CyanogenMOD)
My first Captivate had a USB port go bad.. I tried 10 different cables and decided for some reason it was a ROM issue and got into download mode.. well let's just say I was buying another Captivate the next day.. lol
I did resurrect it by buying a Captivate with a broken screen on Ebay cheap. Combined the two and it's actually a later production and the GPS works good compared to hardly at all before. M yold screen and new guts.. Now I have a spare phone to try new Roms on without messing up my daily driver.. (Dark Knight 4 atm)
I see broke screen Captivates for $40-80 on Ebay regularly..
My wife also has a captivate with a dead USB port. So I went on amazon and searched for captivate batteries and external charger and found a package that came with 2 extended life batteries and the wall charger that charges one separatly from the phone while you use the other in the phine . Its made by Laza wireless and both batteries and charger was 15.99 and shipped free. Got it in two days and works great and was a whole lot cheaper than a phone.
Sent from my SAMSUNG-SGH-I727 using XDA
Sorry to resurrect such an old thread but, I have had the same problem for months also caused by a toddler sucking on the phone and cables. I swap batteries daily. stock/1800/2430 mah. I am curious if anyone knows of a wireless charging option. I know my wii batteries are inductive and it is just the new battery and charger on a stock remote. is there an inductive charger and battery available for cappy? is wireless charging dangerous to the phone if it wasnt designed with it in mind? for that matter is anything available for anyother phones besides the lumia 920 and maybe nexus I think?
cheapest, best option is to get the USB port repaired by mobiletechvideos.com, imho.
I know of no induction solution for captivate that works without a good usb port.
I figured and also thought the Cappy wouldn't be a device supported by a new battery developer when there is so many newer ones out.
Thx
Sent from my SGH-I897 using xda app-developers app
I tried different batteries, different cables and different chargers, but get no response whatsoever, even when using a USBjig. Can't get into recovery or download mode. ODIN doesn't find it.
I've been having problems with the microUSB port for a while (phantom USB), in which the phone thinks a charger / car dock is connected (whilst this is not the case). Not sure if they are related, though.
I was running RocketRom V1 (which ran great) when my note suddenly turned off and didn't respond to anything.
Two days later, whilst my supposedly dead note was connected to my PC, my note booted when I booted my pc (very, very odd). I immediately updated my rom to RocketRom v2. My note ran fine for a couple of hours. Then, again, it turned off and hasn't responded to anything since.
What options do I have left to fix my Note? Thanks!
Sounds like dodgy usb connector and therefor not charging properly, I'd get it looked at under warranty or there are a couple of threads here on how to replace the usb port yourself.
Sent from my GT-N7000 using xda premium
Thanks for the response, Spydertracks. I've send the phone to samsung for repairs, but my warranty was refused thanks to physical impact damage. I fail to see how this relates to my N7000's issues, especially since I haven't dropped my note and the problems started when it was lying on the table.
They didn't explain which part of the phone was damaged, by they did send me a picture of the insides of my phone. It shows a small square item (a sticker, perhaps), with 16 small x's on it. Is this a warranty sticker or something?
for now you can use an external battery charger and boot up your note,
also if its the USB connector in the phone, loads are available on selling websites that come with tool kit to do it yourself. videos on youtube as well.,
nokiamodeln91 said:
for now you can use an external battery charger and boot up your note,
also if its the USB connector in the phone, loads are available on selling websites that come with tool kit to do it yourself. videos on youtube as well.,
Click to expand...
Click to collapse
Thanks for the reply. I have ordered a USB module and will try to fix it myself. However, even with a fully charged battery my note won't boot. It does charge (and the battery heats up) in my Note, but it just won't boot or give any life signal (like a "charging" screen, vibration, whatsoever).
joepsz said:
Thanks for the response, Spydertracks. I've send the phone to samsung for repairs, but my warranty was refused thanks to physical impact damage. I fail to see how this relates to my N7000's issues, especially since I haven't dropped my note and the problems started when it was lying on the table.
They didn't explain which part of the phone was damaged, by they did send me a picture of the insides of my phone. It shows a small square item (a sticker, perhaps), with 16 small x's on it. Is this a warranty sticker or something?
Click to expand...
Click to collapse
That is a water damage sticker
hmm.get the USB issue get sorted first. then probably try to put in download mode somehow and boot. may be a JIG will work then
joepsz said:
I tried different batteries, different cables and different chargers, but get no response whatsoever, even when using a USBjig. Can't get into recovery or download mode. ODIN doesn't find it.
I've been having problems with the microUSB port for a while (phantom USB), in which the phone thinks a charger / car dock is connected (whilst this is not the case). Not sure if they are related, though.
I was running RocketRom V1 (which ran great) when my note suddenly turned off and didn't respond to anything.
Two days later, whilst my supposedly dead note was connected to my PC, my note booted when I booted my pc (very, very odd). I immediately updated my rom to RocketRom v2. My note ran fine for a couple of hours. Then, again, it turned off and hasn't responded to anything since.
What options do I have left to fix my Note? Thanks!
Click to expand...
Click to collapse
U can try this and for me it worked...
Force to CWM, than wipe all data\cashe\dalvik and flash kernel and reboot into recovery.than wipe all again,than flash ROM and fix permission.Enjoy
Sale_zg said:
U can try this and for me it worked...
Force to CWM, than wipe all data\cashe\dalvik and flash kernel and reboot into recovery.than wipe all again,than flash ROM and fix permission.Enjoy
Click to expand...
Click to collapse
My god man, it sounds like rape, how can you force cwm when you can't enter recovery.
Sent from my GT-N7000 using xda premium
http://forum.xda-developers.com/showthread.php?p=35280215
SpyderTracks said:
My god man, it sounds like rape, how can you force cwm when you can't enter recovery.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
ho ho ho ....that was a great line lols made me chuckle ....nice 1
SpyderTracks said:
Sounds like dodgy usb connector and therefor not charging properly, I'd get it looked at under warranty or there are a couple of threads here on how to replace the usb port yourself.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
He must be charging his device while doing this even take battery out couple of times, and yes it is rape of system, but it should work...
Sale_zg said:
He must be charging his device while doing this even take battery out couple of times, and yes it is rape of system, but it should work...
Click to expand...
Click to collapse
I would try cleaning the usb port with pure alcohol and a cotton bud. usually when it states a charging when not and switching between driving mode and not it points to dirty connectors. Battery is obviously not the issue as he's tried different ones. Only other thing would be to charge the battery on an external battery, that would show if the usb port has failed.
Sent from my GT-N7000 using xda premium
SpyderTracks said:
I would try cleaning the usb port with pure alcohol and a cotton bud. usually when it states a charging when not and switching between driving mode and not it points to dirty connectors. Battery is obviously not the issue as he's tried different ones. Only other thing would be to charge the battery on an external battery, that would show if the usb port has failed.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
:good:Agree
SpyderTracks said:
I would try cleaning the usb port with pure alcohol and a cotton bud. usually when it states a charging when not and switching between driving mode and not it points to dirty connectors. Battery is obviously not the issue as he's tried different ones. Only other thing would be to charge the battery on an external battery, that would show if the usb port has failed.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thanks for the advice. Tried cleaning the port with alcohol and a cotton bud, didn't work. However, I did notice a high pitched sound coming from the charger when my N7000 was attached. This sound could not be heard when charging any other device (with that same charger), which might indicate a short-cirquit in the USB connector port in my Note. The phone (and the battery) do heat up slightly when the charger is connected, though.
I have ordered a UBS module, which will arrive in 2 weeks. I'll let you know if it worked.
joepsz said:
Thanks for the advice. Tried cleaning the port with alcohol and a cotton bud, didn't work. However, I did notice a high pitched sound coming from the charger when my N7000 was attached. This sound could not be heard when charging any other device, which might indicate a short-cirquit in the USB connector port in my Note. The phone (and the battery) do heat up slightly when the charger is connected, though.
I have ordered a UBS module, which will arrive in 2 weeks. I'll let you know if it worked.
Click to expand...
Click to collapse
Best of luck. For info, my charger has a high pitched whine also, think it's quite common.
Sent from my GT-N7000 using xda premium
joepsz said:
Thanks for the advice. Tried cleaning the port with alcohol and a cotton bud, didn't work. However, I did notice a high pitched sound coming from the charger when my N7000 was attached. This sound could not be heard when charging any other device (with that same charger), which might indicate a short-cirquit in the USB connector port in my Note. The phone (and the battery) do heat up slightly when the charger is connected, though.
I have ordered a UBS module, which will arrive in 2 weeks. I'll let you know if it worked.
Click to expand...
Click to collapse
LET HIM CHARGE.........Then try go into CWM....
I have just replaced the USB connector module of my N7000. Unfortunately, it still does not boot / enter recovery / download mode / show anything on screen / show any sign of life.
Do I have any options left?
So, my phone is doing some weird things. It says that the USB is connected when it's unplugged, and says disconnected while the cord is connected. It won't charge anymore either. I tried cleaning out the port, different cords, restarted the phone, removed the battery and put it back in, formatted the phone, and nothing's worked yet. I bought the phone in March, so I might still be covered under warranty, but I'm currently in another country, so not sure if it still applies here. Any idea?
There are many cases of faulty usb ports on the Note, i suffered it too a few weeks ago and had to claim under warranty.
I think you should do the same, it's possible to do it yourself and there are guides and videos online, but if you don't feel confident in doing it then send off for repair.
Do you have any friends or family in the country you purchased the Note from? You could ask to use their address for the phone to be returned to.
Sent from my GT-N7000 using xda premium
sounds like a bad port :crying:
Mine is suffering to, but from self inflicted damage. Was plugged in, laying on a table with the end of the phone hanging off the table. Dropped something on the table at the end of the cord, and it bent the cord/usb port. If I plug it in, it charges, but barely touch the cord and it disconnects. I suspect the soldier connection is broken. Got a new port coming, but won't be here from China until mid January.
Watched the video on replacing it, other than a few screws and being careful, doesn't look too bad...been in the repair/electronics business for 30 years...with a magnifier glass, even these eyes should be able to do it :victory:
Another thing to try is to clean the usb port with pure alcohol and a cotton bud, this often happens with dirty ports where the dust etc shorts the pins easily fixable.
Sent from my GT-N7000 using xda premium
Thanks to everyone for your solutions. Turns out I just had to drain the battery all the way once to solve the problem. No idea what happened but all is working now.
Hi All
I have this OCD that I'm going to damage the Micro USB port when inserting or removing the cable. Is the port durable? And should I just not worry about it?
In note 4, it will get loose and you need you find position that charges the phone.
Well using the app "phone info" on my rooted note 4 I can tell you I have connected a usb lead 712 times in the last year and I have no looseness or connection issues whatsoever.
No the most scientific of responses I know, but hopefully it will give you an idea.
sent from my Galaxy Note 4 using Tapatalk
I have more than a thousand times connected and removed my charger and its still fine.
Sent from my SM-N920C using Tapatalk
I don't know I've abused the port a lot, plugging in at night, moving it around quite carelessly too, then I also flooded it with water once accidentally, after a few hours of weirdness it still works great, not loose or anything
edit: charger connect counter: 1113
gabrymr said:
I don't know I've abused the port a lot, plugging in at night, moving it around quite carelessly too, then I also flooded it with water once accidentally, after a few hours of weirdness it still works great, not loose or anything
Click to expand...
Click to collapse
My phone has been plugged in charging many a time in our living room and my Mrs has caught the charger lead with her foot and launched the phone across the room! Lol never had any adverse effects on the micro usb connection.
sent from my Galaxy Note 4 using Tapatalk
If you've got a dodgy connection, replace the lead. They're cheap (much cheaper than trying to replace the socket)
My experience is that most micro USB leads are good for a couple of hundred connections or so.
Thanks to everyone who has replied. I really appreciate it soo much. I now will charge my phone worry free.
I charge wireless to save a little wear and tear on mine.
Still have connected 1108 times and 707 for spen. Spen is a little loose.
Sent from my SM-N910T using XDA Free mobile app
It is much better than Mini-USB standard, which usually get broken in mid-long use.
My Micro-USB port is working very fine in my Note 4. Charged around 800 times.
almost 2000 count on my phone
and still work fine
800 times, no problem.
FYI, the MicroUSB standard states a design lifetime of 10000 cycles. The weakest parts are on the cable side.
gub said:
800 times, no problem.
FYI, the MicroUSB standard states a design lifetime of 10000 cycles. The weakest parts are on the cable side.
Click to expand...
Click to collapse
Yeah actually the cable that came with my note 4 is a bust. the rubber part near the micro usb plug started cracking this summer and then opened up a month later
Is it easy to replace the USB port ?
Charger Connect Counter on mime is 2181. My port has just worn as in paint has chipped but 100% funtional
Sent from my SM-N910G using Tapatalk