Xperia Z Touchscreen troubles - Xperia Z Q&A, Help & Troubleshooting

Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )

Try repairing it with Sony's PC Companion or Sony's Update Service first.
remember to backup your stuff before proceeding.
Do full wipes.

themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
Did you try to shut the phone down for 30 seconds and restarting it, seems to fix many unusual android issues.
I have noticed sometimes that my phone on the odd occasion does not repsond to screen press.

I am also experiencing the same problem.
Did a factory reset but still the same problem comes occasionally.. any solution ?

themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.

GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
That may be the solution to the problem you had but this isnt the problem here , it happens when whether the phone is charging or not and I think themichelanne is having the same problem.
Power off the phone with power+ vol up - wait for 1 vibrate followed by 3 vibrates and leave the phone then wait for 30 second before powering on, solved it for me....no problem in touch till now and i hope it does not come in future.
BTW This phone is really really full of problems.

Also happens to me when using some chargers
I bought my unbranded UK Xperia Z in Expansys, since I live in Portugal they sent a extra charger for the european standard socket. I had this exact same problem with it, the screen was extremely unresponsive and unprecise while charging. Now I use the charger from my old N900 and have no issues. Also, charging from a lower volt/amperage source like a computer I have no problems.
Since the capacitive screen is very sensitive, a low quality AC-DC adapter will generate issues (possibly due to the current/voltage not being 100% stable).
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it
should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse

The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...

Could be a bad screen protector.
Sent from my C6603 using xda premium

me too
Im also experiencing the same problem. So annoying, especially while texting. Xperia Z's touch not proving to be how it should be.

This happens with this phone for me, and previous android phones. Usually its just the app open not responding to touch events, but my softkeys still work and I can force kill and restart whatever im doing. Sometimes I have to reset. It seems to be happening more frequently since updating to 67, but its not often enough really bother me. using a tool like romtoolbox to increase the amount of touch events android can process seems to improve it somewhat.

akss009 said:
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Click to expand...
Click to collapse
Have you found any solutions for this? I have been experiencing this since 4.2.2 update. I don't know what happened. Can you please explain what's wrong and what's happening? Have you got it fixed yet? My screen freezes frequently so I'm unable to use the phone.
I have been experiencing this problem since a long time. But I have found no solutions for it. I took out my screen protector and the freezing thing got to normal but still it freezes sometime, but more when the screen protector is on. I'm pretty sure this problem is caused by the screen or the android farmware. I'm downgrading my OS, please reply to this. Mine is C6602. C6603 doesn't experience any problems like that.

How I fixed my Xperia Z5 touch screen
Hi everyone,
So, my Z5 touch screen was not working at all anymore, I have tried every manipulation recommended on the internet but did not succeed to get it working that way.
Here is what I did to get it fixed eventually:
- Installed sony companion
- Launched the "fix software" program (I don't know the exact name of the program in english)
- Followed the steps (took a while, something like two hours)
Then my phone rebooted, but nothing, still the same issue. Tried taking off the sim card, rebooted and same problem. Then, I put it back in the phone, and for some reason, the touch screen decided to work again. Although, I lost a lot of data in the process, but worth it.
I don't know if it is a general fix, but on my phone it just worked that way. Although, I have noticed that my phone started overheating something like two weeks before the touch screen problem appeared, I assume those two problems are linked in some way. Still did not find any fix for the overheating problem except putting it under cool water or let it cool down for 10 minutes.
I hope I helped with my post, good luck for those who are experiencing this issue.

Related

Xperia restarts automatically!

I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards
anybudy would like to answer this please?
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks
Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..
knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.
SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.
My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!
My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update
I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..

[Q] Xperia Z wont stop vibrating

My Xperia Z started to act weird from two days ago, when it started to vibrate during all the time.
I restarted the phone,discharged the battery and recharged it again but it does not help me at all. It keeps vibrating even when the phone is turned off and it seems that it will never stop.
Did you guys had any similar issue?
Plzzz somebody help me:crying::crying::crying:
Did you tried a hard reset?(hold power and Vol Up at least 15 seconds)
And if i understand right, it vibrates too if you shut it down, or only from boot on?
Sent from my C6603 using xda app-developers app
Ciapa1 said:
Did you tried a hard reset?(hold power and Vol Up at least 15 seconds)
And if i understand right, it vibrates too if you shut it down, or only from boot on?
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Yes,I've tried the hard reset as well but it does not work.
It keeps vibrating even when the phone is turned off ,until the battery dies.
Thanks.
aldusxp said:
My Xperia Z started to act weird from two days ago, when it started to vibrate during all the time.
I restarted the phone,discharged the battery and recharged it again but it does not help me at all. It keeps vibrating even when the phone is turned off and it seems that it will never stop.
Did you guys had any similar issue?
Plzzz somebody help me:crying::crying::crying:
Click to expand...
Click to collapse
what did you do before?
Immerse in water?
~iPod~nano~ said:
what did you do before?
Immerse in water?
Click to expand...
Click to collapse
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
aldusxp said:
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
Click to expand...
Click to collapse
Doesn't happen on mine.
Maybe you should Send it to a Service Center or go to the shop where you bought it and ask for warranty. Did you Already tried to re-flash Stock Rom using FT?
Try flashing an old 4.1.1 one, it could be the NFC sensor. The downgrade will Also downgrade the NFC software. It may help.
If I should upload mine 4.1.1. ftf, just ask.
Sent from my C6603 using xda app-developers app
Ciapa1 said:
Doesn't happen on mine.
Maybe you should Send it to a Service Center or go to the shop where you bought it and ask for warranty. Did you Already tried to re-flash Stock Rom using FT?
Try flashing an old 4.1.1 one, it could be the NFC sensor. The downgrade will Also downgrade the NFC software. It may help.
If I should upload mine 4.1.1. ftf, just ask.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
No,I didn't tried reflashing.
I'm getting in touch with the shop because it is still under warranty.
Thanks for your help.
aldusxp said:
No,not immersed in water.
I now that it seems crazy but the problem started in my pocket when the phone was together with my bio-metric passport for a couple of hours. Maybe it s caused from the chip of the passport?!
I want to share another fact with you:
Always before having this issue when I was pressing the phone from both sides with two fingers close to the menu button it starts vibrating but stops immediately after releasing it. I don't know if it happens to all Xperia Z mobile phones.
Thanks
Click to expand...
Click to collapse
no, NFC does not interact with vibrator motor. That two devices is so separated
Sony must replace your phone in any reason. That's definitely sony fault.
Just had the same problem, My sony Z is a repaired one just over a month old. It is Always in a Leather Case. Just 15 min ago the Phone just started vibrating (thought it was a call) non stop. Turned the Phone off but didn't stop. Turned it on again but nothing changed.
meanwhile searched the web for solutions, only thing i could find that it was hardware related.
Since the Phone is little to big for my pocket i thought it could be from flexing the Phone or something like that. So i put it back in it's case, and put it flat on my hand and gave it a firm tap on the back with my other hand. The 2nd try was succesfull and the Phone stopped vibrating.
Checked if normal vibration still works and found no problems.
My experience with the latest Phones is getting worse with every model they (HTC / Sony) release. Feels like the phones suffer more and more from stupid (hardware) problems. Looks like the Urge of releasing a new model every half year is showing its flaws...
Mine vibrating too and getting worse!
The store guy told me it was the cover I had it in. Bollocks. The cover has been off for two weeks and still it vibrates! Seems to be worse if I charge it via a USB charger in my car. Related perhaps? I just tried the suggested holding down of power and volume and it has stopped vibrating. Fingers crossed! Glad I'm not the only one but need a fix
same thing here. my phone is vibrating RIGHT NOW!
my z3 is dual sim model the D6633. only 2 weeks old.
the phone first stop working on the touch screen. phone would not react to any finger. so when its locked, i can use the camera button to wake up and take pictures. still will not respond when i touch it.
then the phone getting warm at top area near the headphone.
so i google it how to turn off z3 with button, so i did, power+ volume
when phone turn back on, no screen. only a black screen with back lighting on. i can tell when i put phone right infront my eye.
then the phone start vibrate!!! none stop vibrate.
at this moment, i CAN turn off the phone with power+ volume but WON'T stop the vibrate.
really need a help, im in US and purchase this Z3 from NEWEGG and it is a DUAL SIM model, can i get warranty in SONY retail store????
GOD! why me
vibration problem
Hello,
I had the same problem.
Sony claims that there products are waterproof.
We as customers like that and want to try it out.
Maybe not in a swimming pool but at least clean it under de faucet.
That should be no problem, it is waterproof right!!!
After a while this vibration problem occur to your device.
Because none of these solutions help to stop this problem I decide to open my Xperia Z2.
My surprise was that I saw very small tracks of water inside!
Then I put it in the hot sun while it was open en the problem disappeared.
My conclusion:
It is NOT waterproof en a small short circuit causes the vibration problem.

[POOL] About the touchscreen problem

I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the poll and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
ffp. said:
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the pool and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
Click to expand...
Click to collapse
Pool? I think you mean "poll"
My 6902 is completely screwed. At first I used a screen protector and the problem wasn't too bad. Then I removed it when I took the phone in to get another issue fixed and soon after that the problem got very bad. I was traveling so couldn't go back to the service center. Now it's a bit better, randomly works and randomly doesn't. When I was home in cold weather though it seemed a lot worse than it is now that I'm back in India where it's warm. Not sure if temperature is a factor, or could be conscience. But a few weeks ago it was so bad you couldn't type even a two letter word using Swype.
Also, I now have a part of my screen in the form of a horizontal line where touch doesn't work at all. No single touch and no drag. Completely dead. Taking it to the service center soon.
You should vote on the first option, then
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
ghostman2 said:
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
Click to expand...
Click to collapse
It's not.
I got problem unlocking with patterns, scrolling pages and when I play some games after few minutes it stop working so I voted the first option. My phone is back to Sony, I hope they know what to do and at last it's Made in China.
Please, post if you use case and screen protections too. This could help understanding the problem.
Additional data : Z1 is being handled in a leather case, back and screen protector removed ( not the one with the logo, the plastic ones that makes your camera blurry )
Touchscreen problem seen in the game Alien Shooter, after some playing, the touch screen becomes less and less responsive ( i tap a button to shoot and use some onscreen joystick to move ) - both become unresponsive/less responsive as you play and the phone gathers some heat ( you can feel the touchscreen becoming hotter )
i have a simple tpu case, i had a bit of problem when playing all touch-based games (not ones with gyro like asphalt).
ever since i got the case it's better, i have the ASF and nillkin matte screen protector
ffp. said:
Please, post if you use case and screen protections too. This could help understanding the problem.
Click to expand...
Click to collapse
I did not use any case just a chip screen protector. Anyway on a good healthy touch screen the screen protector should not influence the touch screen respond.
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
For me the warranty worked perfectly, i changed the phone 3 times until get a working one, i called Sony, discribed my problem and they changed for me, only 2 days for the change. BUT i recorded the problem and sent to them, so they accept the change.
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
Same here. I sent my phone back last week to the store where I bought it 2 months ago. They will send the phone to Sony Center but the time for repair or replace the device will not be 2 or 3 days but from 2 weeks to no eta. When the phone will come back to the store they will send the phone to me. I will post if the problem persist or not.
The problem is if they return a phone with the same problem.
ffp. said:
The problem is if they return a phone with the same problem.
Click to expand...
Click to collapse
They should be aware about this issue even on the new device so at this time they probably will check that but if they return a phone with the same problem, I will send it back again like many did. Someone had to replace the phone 3 times and I will do the same.
IYeah, you will be a long time without your phone though. I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
ffp. said:
IYeah, you will be a long time without your phone though.
Click to expand...
Click to collapse
What I can do, I want a fully working Z1, I paid for it.
ffp. said:
I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
Click to expand...
Click to collapse
I was able to reproduce the problem in many ways, Touch Screen Test, Opening the phone with Patterns, Scrolling Pages or with Launcher instead of switch the page it was opening the applications and at last when I was gaming at one point the touch stopped working and I had to wait, so this made my mind to send it back. On daily use was all ok but in some circumstances was frustrating.
i had the problem with cm11. and when I retored to stock then the problem was gone:S
I'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
ffp said:
'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
Click to expand...
Click to collapse
For me after the 3rd change is working now, here is what i did: i recorded the error and send it togheter with the phone. They saw the video and changed imediately.
Sent from my C6943 using xda app-developers app
Did youu made the method to reproduce and it didn't failed? For how long do you have the 3rd phone?

[Q] Touch malfunction

Hello lovely people of XDA.
Both my wife and me have the Z1, i for my part have experienced screen self cracking and now she is experiencing touch malfunction.
It acts out from time to time, making typing a pain in the a** and playing games even more dificult.
F.ex. if she presses the F key, it registers the D etc.
Ive made a video of this availible here:
http://youtu.be/McGnrGfVpq8 (Sorry about the music, but there was too mutch background noise).
This happens on the home screen, during Candy Crush(yeah i know) and during texting.
Ive repaired the phone twice(previous and newest firmware) via Sony PC Software and still its no good.
It even acted out on the first boot.
Has anyone ever seen anything like this?
Can't seem too find any solution.
CreeVal said:
Hello lovely people of XDA.
Both my wife and me have the Z1, i for my part have experienced screen self cracking and now she is experiencing touch malfunction.
It acts out from time to time, making typing a pain in the a** and playing games even more dificult.
F.ex. if she presses the F key, it registers the D etc.
Ive made a video of this availible here:
http://youtu.be/McGnrGfVpq8 (Sorry about the music, but there was too mutch background noise).
This happens on the home screen, during Candy Crush(yeah i know) and during texting.
Ive repaired the phone twice(previous and newest firmware) via Sony PC Software and still its no good.
It even acted out on the first boot.
Has anyone ever seen anything like this?
Can't seem too find any solution.
Click to expand...
Click to collapse
Theres a well documented thread about touchscreen issues, I myself was one of the people it affected, your problem sounds slightly different.
The method to test was put the phone on a flat surface and make contact with the screen, move around and if you notice a break in contact then you more than likely have the bug.
Holding the metal frame of the phone in your hand eradicated the issue for some (me included) but it was certainly a pain.
My problem went away on it's own but some weren't so lucky.
Have a search for the thread in here, it's more than likely still active.
If nothing helps from that thread then it's more than likely a case of doing a warranty repair. (if it's the same issue)
Hello there and thank you for your reply.
As it seems to me there has been no solution to the problem, ive tried holding the phone without a case and the problem persist.
People are talking about the new update fixing it, but ive tried both updating and reseting the phone so that did not do anything.
It seems like the only thing to do is to send it in for a warranty repair.
With my self cracking the workshop told me that some of the frames where faulty placed in the factory and therefore might crack the screen after a long time under pressure.
Perhaps this is related somehow, though it feels and looks like a software bug.
Thank you for your reply, i'll be sure to keep a look out on that thread. (i found it now, but i could not find it before i posted this :S)
Thanks again
The kitkat update was rumored to remedy these touch screen issues. Have you updated? My C6906 was giving me occasional touch screen issues but they are non-existent after updating.
Sent from my C6906 using XDA Premium 4 mobile app
Yes i have installed Kit Kat, seemed to help at first but started acting out again the same day.
I even did a factory reset with newest firmware downloaded through PC Companion.
I'll keep looking around and post my findings.(If any)
Update:
So we both sent our phones to the service center and sold them right afterwards. Could not find a solution for the problem and the service center ended up replacing my handset and my wifes screen.
I now have a Nexus 6(it's so fantastic!) and she has an iPhone6 plus(Blaaarh...)...

No vibration at random times

Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title
Bump..., it just happened again now
same problem
I have the same issue, but if i turn the mobile in landscape then tap the mic end of the phone whilst running vibrate diagnostic the vibrate comes back intermitently!
Seems like this is a common problem across the Xperia line of devices, there's quite a few threads about other devices with similar problems. Usually giving my phone a shake brings the vibrator back to life for a short while. It's starting to seem like it doesn't work more often than it does
Mine just stopped working today ugh. Let me know if you found a fix for this. Hope it isn't hardware issue
It must be a hardware problem if giving a shake brings it back, it sounds like there's something lose inside although I don't know if that's just how the vibrator is designed to give it space to vibrate or something else. Sony have recommended I send it in for evaluation, gonna be a pain
Giving it a shake does not solve a thing...
Still, instead of sending it to Sony for repair, I got a replacement from Amazon who is shipping the replacement before I return the faulty item...
zer0day said:
Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title
Click to expand...
Click to collapse
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3
maikoandres said:
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3
Click to expand...
Click to collapse
I sent mine to Sony under warranty and they've replaced some components. I've not managed to start using it in full again but the diagnostic app hasn't flagged up any problems yet
Same thing happens for me.. I googled it and read a post somewhere and someone said it only stops working when he is typing and shaking the device provides a temporary fix...
Shaking it did work for me as well only for a couple of Mins then it stopped again.. I turned off vibration feedback on my keyboard and the issue has not returned.. So for me it seems to be a matter of rapid use
Sent from my D5803 using Tapatalk
It happend for me 1 month ago after i listen music during the shower
Vibrate stop and not work until you shake phone.
Anyone could fix it?
I email to usa support and repair phone by their steps last night. But nothing changed.
Unfortaunatly my phone doesn't have warranty and even we don't have official sony office in Iran.
Important
any fix guys ??
i have the same problem !
Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..
mcjordan92 said:
Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..
Click to expand...
Click to collapse
I also have this issue. This issue has been occurring since the first Lollipop update. Never had a problem with KitKat.
My phone is stock with a full wipe install of 5.1.1. However, I did have all my apps reinstalled before the issue occurred. I never tested if this issue occurs with no apps installed as this is my only phone.
Sent from my D5803 using Tapatalk
Mine stopped working also.. No shake or bump fixes this, not even temporary. This is so annoying, i never appreciated this feature so much, guess i took it for granted, but now that it's gone.. i'm constantly missing calls and texts..
Good part is now that it started falling apart for no reason, I might as well unlock it's BL and start messing with it
I have been having the same issue with my xperia z3. Vibration stops working when typing or spamming home and back button at random times . I can't see any pattern to it nor any reasonable explanaition to why this is happening. I have never let water come near my phone, nor have I ever rooted it. A tap on the bottom right corner always fixes the issue until the next time it happens. Has anyone found a permanent fix or what the root of the problem is? I feel reluctant to send my phone for repair as it would definitely take more than two weeks. I am also worried that once they open it for a repair it will never be waterproof again. As I can see, a large number of people are affected. Any solution?
Same problem here with Xperia Z5 Compact, but I also have another problem, because vibration does not work at all on vibration mode.
The phone is new, I have latest android update from Sony.
It is working when the sound is on, I have checked settings, and it says vibration is on.
Hi there, I have same issue with my Brand new Sony xperia E4g, i've bought it only for 1 week. I think this was hardware problem, when shaking my phone, it work, then when i turn it to some another positions, it doesnt work, or sound weird then doesnt work. Over all, it will work if i give a shake, then doesnt work in some specifical positions. Anyone have idea? should I take it to warranty service? Thanks
Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything
I just had this problem a 2 weeks ago and today while writing message. 2 weeks ago, it just stopped working - so i rebooted device and it started working again. Today, it stopped working, so i just tapped back of phone, and it was working again. After a while it stopped working again, so i rebooted it and it's working fine for now but i saw a long time ago that sometimes that vibrations are randomly losing, and sometimes, that vibrations just feels and sound "weird". Specially when then phone is turned with screen upside down (that situaton happened to me every time when was laying in bed, on side or on back). I can't send it to support, i dont have any other phone that i can use as my backup phone... Ofc phone is rooted, xposed too, MM installed, and it had meet succesfully without any problem with normal water. Im washing it sometimes under stream of tap water, checking before that every side its closed properly...

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