Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title
Bump..., it just happened again now
same problem
I have the same issue, but if i turn the mobile in landscape then tap the mic end of the phone whilst running vibrate diagnostic the vibrate comes back intermitently!
Seems like this is a common problem across the Xperia line of devices, there's quite a few threads about other devices with similar problems. Usually giving my phone a shake brings the vibrator back to life for a short while. It's starting to seem like it doesn't work more often than it does
Mine just stopped working today ugh. Let me know if you found a fix for this. Hope it isn't hardware issue
It must be a hardware problem if giving a shake brings it back, it sounds like there's something lose inside although I don't know if that's just how the vibrator is designed to give it space to vibrate or something else. Sony have recommended I send it in for evaluation, gonna be a pain
Giving it a shake does not solve a thing...
Still, instead of sending it to Sony for repair, I got a replacement from Amazon who is shipping the replacement before I return the faulty item...
zer0day said:
Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title
Click to expand...
Click to collapse
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3
maikoandres said:
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3
Click to expand...
Click to collapse
I sent mine to Sony under warranty and they've replaced some components. I've not managed to start using it in full again but the diagnostic app hasn't flagged up any problems yet
Same thing happens for me.. I googled it and read a post somewhere and someone said it only stops working when he is typing and shaking the device provides a temporary fix...
Shaking it did work for me as well only for a couple of Mins then it stopped again.. I turned off vibration feedback on my keyboard and the issue has not returned.. So for me it seems to be a matter of rapid use
Sent from my D5803 using Tapatalk
It happend for me 1 month ago after i listen music during the shower
Vibrate stop and not work until you shake phone.
Anyone could fix it?
I email to usa support and repair phone by their steps last night. But nothing changed.
Unfortaunatly my phone doesn't have warranty and even we don't have official sony office in Iran.
Important
any fix guys ??
i have the same problem !
Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..
mcjordan92 said:
Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..
Click to expand...
Click to collapse
I also have this issue. This issue has been occurring since the first Lollipop update. Never had a problem with KitKat.
My phone is stock with a full wipe install of 5.1.1. However, I did have all my apps reinstalled before the issue occurred. I never tested if this issue occurs with no apps installed as this is my only phone.
Sent from my D5803 using Tapatalk
Mine stopped working also.. No shake or bump fixes this, not even temporary. This is so annoying, i never appreciated this feature so much, guess i took it for granted, but now that it's gone.. i'm constantly missing calls and texts..
Good part is now that it started falling apart for no reason, I might as well unlock it's BL and start messing with it
I have been having the same issue with my xperia z3. Vibration stops working when typing or spamming home and back button at random times . I can't see any pattern to it nor any reasonable explanaition to why this is happening. I have never let water come near my phone, nor have I ever rooted it. A tap on the bottom right corner always fixes the issue until the next time it happens. Has anyone found a permanent fix or what the root of the problem is? I feel reluctant to send my phone for repair as it would definitely take more than two weeks. I am also worried that once they open it for a repair it will never be waterproof again. As I can see, a large number of people are affected. Any solution?
Same problem here with Xperia Z5 Compact, but I also have another problem, because vibration does not work at all on vibration mode.
The phone is new, I have latest android update from Sony.
It is working when the sound is on, I have checked settings, and it says vibration is on.
Hi there, I have same issue with my Brand new Sony xperia E4g, i've bought it only for 1 week. I think this was hardware problem, when shaking my phone, it work, then when i turn it to some another positions, it doesnt work, or sound weird then doesnt work. Over all, it will work if i give a shake, then doesnt work in some specifical positions. Anyone have idea? should I take it to warranty service? Thanks
Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything
I just had this problem a 2 weeks ago and today while writing message. 2 weeks ago, it just stopped working - so i rebooted device and it started working again. Today, it stopped working, so i just tapped back of phone, and it was working again. After a while it stopped working again, so i rebooted it and it's working fine for now but i saw a long time ago that sometimes that vibrations are randomly losing, and sometimes, that vibrations just feels and sound "weird". Specially when then phone is turned with screen upside down (that situaton happened to me every time when was laying in bed, on side or on back). I can't send it to support, i dont have any other phone that i can use as my backup phone... Ofc phone is rooted, xposed too, MM installed, and it had meet succesfully without any problem with normal water. Im washing it sometimes under stream of tap water, checking before that every side its closed properly...
Related
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
foo said:
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
Click to expand...
Click to collapse
well foo, i got it to, but i had the same problem wuth my diamond as well, it went away with tge officual rom update, so ill guess well have to wait foor the rom upgrade this time to.
Ah okay - at least I'm not alone with this issue, good to know.
It seems this problem is not a common problem, as I do not read any other posts regarding this issue in the Xperia section. Though I found a thread in the Diamond section that exactly describes my problem.
As HTC stated the problem is related to a hardware issue, I returned mine now. I'm lucky that Amazon.de just returned me the money (completely) so I can buy another one in the next days.
It seems I am having this problem with my X1i. I am in the US and the Sony Ericsson support centre in the UK is telling me that I would have to pay for shipping to and from the UK Sony Repair centre.
The following web page suggests I am eligible for international support and repairs, but I called the US Sony Ericsson line and they told me that since the X1 was not released here yet, that I would not be able to receive support in the US for the X1 (either for getting it repaired or a replacement unit).
http://www.sonyericsson.com/cws/sup...endedserviceoffertailoredforx1/x1?cc=gb&lc=en
I would send it back to superetrader.co.uk and get a replacement that way, but they do not have any in stock and given delays in shipments in the UK I am hesitant to send it back and wait for new stock.
I am going to try going into a Sony Style store sometime this week and show them my "Travelers service" card and see if they can get it fixed here. Does anyone have any other suggestions I might try?
bluetooth problem with carkit and audio off
I folks,
i do also have the same problem. I have a SE BT car kit HCB 300 and it is just annoying, that it does not work proper. Sometimes BT works, sometimes not, sometimes i have to restart the phone, sometimes ... just annoying.
A lot of times Xperia recognizes the 300, then i am calling somebody, phone is giving signal to the 300, but after a few seconds, audio is off again.
After that audio is not working anymore.
Could it be, that your problems are also caused by the known BT problem?
Ingo
Exactly same problem
Exactly the same problem as foo.
If you remove and replace battery, sometime problem is solve, sometime no.
Soft reset solve the problem.
I made hardware reset + flash xperia but no solution.
I returned mine and bought a new one that does not have this issue. It really seems to be a hardware issue.
zipfeklatscher2 said:
Could it be, that your problems are also caused by the known BT problem?
Click to expand...
Click to collapse
It could be, although I have not paired with a BT headset since buying it, and in addition I have hard reset the phone and put it in airplane mode (no RF at all) and the audio still manages to completely die where only a Soft Reset will restore the sound (as noted by x1inside).
Depending on the amount of time I leave the phone sometimes the phone after playing some music for 5 seconds will stutter and restore sound. This is similar to the description in the Touch Diamond thread that foo linked. Also when this stutter sound restores, as noted in that thread, the reception indicator in the system tray indicates that the signal is temporarily lost and then restored.
foo said:
I returned mine and got a new one that does not have this issue. It really seems to be an hardware issue.
Click to expand...
Click to collapse
Thanks for letting us know, good to have this confirmed so when I visit the store or send it to Sony Ericsson repair centre, I can refer them to this thread.
well i also have the same problem with my x1.
reseting it dosent work, flashing it with new rom dosent work.
But i cant understand how the problem would be in the hardware, when you reset it it starts working! i mean if it was a hardware problem the sound should be of all the time?
Is there ant possibility if this is a software problem, i mean WindowsMobile 6.1, because my dad complaining the same behavior yesterday, and his device is Samsung Omnia.
Do all WM6.1 effected?
I got the X1a in the US. No problem here. When there is an incoming call and I was on the phone then it will beep to let me know if I want to answer or inorge. If I answer then it will put other call on hold till finish talking then connect me back to the first caller.
My x1 is also affected by this audio problem. If I restart my phone sound output works for some minutes and turns automatically off as the other users reported.
Same problem here just got an X1 and the sound works perfect after leaving it a short while the sound completely stops working no music, notifications or anything. By the sounds of it I think I will send mine back to O2 and get a replacement, although it does seem more like some sort of software fault than hardware to me, like the previous post why would it be corrected by a soft reset every time. If anyone has any suggestions before I send this thing back I will be happy to try them.
I returned my x1 and after 5 weeks of "repairing" I got called and they said it cannot be repaired and I got a brand new phone.
I had that exact same problem. I'd leave my phone alone for a while and then when I came back to it a few hours later, it would have no audio at all. I could make a call, the other person could hear me but I couldn't hear them and it wouldn't audibly alert me to anything...
I couldn't pin it down to any particular circumstances but it was always resolvable with a soft-reset. A hard-reset didn't cure the issue either. I just sent it back in the end. My current one is fine although I have now upgraded the ROM to the latest one.
I do have one outstanding issue though and that's that when sending a text, it sends immediately, flashes up the bubble saying msg sent, but the vibrate from sending the message will come about 10 minutes after or it'll do it when I turn the screen back on. It's not a biggie but it's a bit weird.
scarey
I have the same prob, but its strange that when pushing the MS-Voice-Controll button the beep comes and everything works perfekt again.
So I don´t need to soft oder hard reset, but it drives me crazy not knowing whether my alarms or notifications do work or not. BUT: I cant believe its a hardware problem.
same problem...
With 3-4 custom rom...
I'm trying with orginal ROM...
Any news?
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Try repairing it with Sony's PC Companion or Sony's Update Service first.
remember to backup your stuff before proceeding.
Do full wipes.
themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
Did you try to shut the phone down for 30 seconds and restarting it, seems to fix many unusual android issues.
I have noticed sometimes that my phone on the odd occasion does not repsond to screen press.
I am also experiencing the same problem.
Did a factory reset but still the same problem comes occasionally.. any solution ?
themichelanne said:
Hi,
Lately i am experiencing a lot of troubles while typing a message or just unlocking my lockscreen.
The touchscreen respods bad, sometimes it starts moving out of itsselve... Its really annoying to work with the phone like that...
Someone facing the same problems?
Suggestions? Fixes?
Btw. The phone is stock, nothing changed or replaced...
The onling thing i did was removing the shaterproof film (and my Sony logo )
Click to expand...
Click to collapse
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
That may be the solution to the problem you had but this isnt the problem here , it happens when whether the phone is charging or not and I think themichelanne is having the same problem.
Power off the phone with power+ vol up - wait for 1 vibrate followed by 3 vibrates and leave the phone then wait for 30 second before powering on, solved it for me....no problem in touch till now and i hope it does not come in future.
BTW This phone is really really full of problems.
Also happens to me when using some chargers
I bought my unbranded UK Xperia Z in Expansys, since I live in Portugal they sent a extra charger for the european standard socket. I had this exact same problem with it, the screen was extremely unresponsive and unprecise while charging. Now I use the charger from my old N900 and have no issues. Also, charging from a lower volt/amperage source like a computer I have no problems.
Since the capacitive screen is very sensitive, a low quality AC-DC adapter will generate issues (possibly due to the current/voltage not being 100% stable).
GeoSpaceKing said:
I've had this problem only sometimes when charging outside...When u feel that the touch isn't working as it
should,put on your earphones and look out for a low buzzing sound..if u hear anything,then unplug the charger from the wall and check in another socket..hopefully the problem in my phone was that current was leaching onto the capacitive screen so if I touch just once,it registers a number of touches..hope this helps u get rid of the problem
Hit thanks if I helped u.Sent from my Killer Xperia Z(C6602) using xda premium.
Click to expand...
Click to collapse
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Could be a bad screen protector.
Sent from my C6603 using xda premium
me too
Im also experiencing the same problem. So annoying, especially while texting. Xperia Z's touch not proving to be how it should be.
This happens with this phone for me, and previous android phones. Usually its just the app open not responding to touch events, but my softkeys still work and I can force kill and restart whatever im doing. Sometimes I have to reset. It seems to be happening more frequently since updating to 67, but its not often enough really bother me. using a tool like romtoolbox to increase the amount of touch events android can process seems to improve it somewhat.
akss009 said:
The issue is still unresolved, i did a factory reset but still the touchscreen stops responding ocassionally...
Need serious help guys...
Click to expand...
Click to collapse
Have you found any solutions for this? I have been experiencing this since 4.2.2 update. I don't know what happened. Can you please explain what's wrong and what's happening? Have you got it fixed yet? My screen freezes frequently so I'm unable to use the phone.
I have been experiencing this problem since a long time. But I have found no solutions for it. I took out my screen protector and the freezing thing got to normal but still it freezes sometime, but more when the screen protector is on. I'm pretty sure this problem is caused by the screen or the android farmware. I'm downgrading my OS, please reply to this. Mine is C6602. C6603 doesn't experience any problems like that.
How I fixed my Xperia Z5 touch screen
Hi everyone,
So, my Z5 touch screen was not working at all anymore, I have tried every manipulation recommended on the internet but did not succeed to get it working that way.
Here is what I did to get it fixed eventually:
- Installed sony companion
- Launched the "fix software" program (I don't know the exact name of the program in english)
- Followed the steps (took a while, something like two hours)
Then my phone rebooted, but nothing, still the same issue. Tried taking off the sim card, rebooted and same problem. Then, I put it back in the phone, and for some reason, the touch screen decided to work again. Although, I lost a lot of data in the process, but worth it.
I don't know if it is a general fix, but on my phone it just worked that way. Although, I have noticed that my phone started overheating something like two weeks before the touch screen problem appeared, I assume those two problems are linked in some way. Still did not find any fix for the overheating problem except putting it under cool water or let it cool down for 10 minutes.
I hope I helped with my post, good luck for those who are experiencing this issue.
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the poll and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
ffp. said:
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the pool and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
Click to expand...
Click to collapse
Pool? I think you mean "poll"
My 6902 is completely screwed. At first I used a screen protector and the problem wasn't too bad. Then I removed it when I took the phone in to get another issue fixed and soon after that the problem got very bad. I was traveling so couldn't go back to the service center. Now it's a bit better, randomly works and randomly doesn't. When I was home in cold weather though it seemed a lot worse than it is now that I'm back in India where it's warm. Not sure if temperature is a factor, or could be conscience. But a few weeks ago it was so bad you couldn't type even a two letter word using Swype.
Also, I now have a part of my screen in the form of a horizontal line where touch doesn't work at all. No single touch and no drag. Completely dead. Taking it to the service center soon.
You should vote on the first option, then
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
ghostman2 said:
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
Click to expand...
Click to collapse
It's not.
I got problem unlocking with patterns, scrolling pages and when I play some games after few minutes it stop working so I voted the first option. My phone is back to Sony, I hope they know what to do and at last it's Made in China.
Please, post if you use case and screen protections too. This could help understanding the problem.
Additional data : Z1 is being handled in a leather case, back and screen protector removed ( not the one with the logo, the plastic ones that makes your camera blurry )
Touchscreen problem seen in the game Alien Shooter, after some playing, the touch screen becomes less and less responsive ( i tap a button to shoot and use some onscreen joystick to move ) - both become unresponsive/less responsive as you play and the phone gathers some heat ( you can feel the touchscreen becoming hotter )
i have a simple tpu case, i had a bit of problem when playing all touch-based games (not ones with gyro like asphalt).
ever since i got the case it's better, i have the ASF and nillkin matte screen protector
ffp. said:
Please, post if you use case and screen protections too. This could help understanding the problem.
Click to expand...
Click to collapse
I did not use any case just a chip screen protector. Anyway on a good healthy touch screen the screen protector should not influence the touch screen respond.
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
For me the warranty worked perfectly, i changed the phone 3 times until get a working one, i called Sony, discribed my problem and they changed for me, only 2 days for the change. BUT i recorded the problem and sent to them, so they accept the change.
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
Same here. I sent my phone back last week to the store where I bought it 2 months ago. They will send the phone to Sony Center but the time for repair or replace the device will not be 2 or 3 days but from 2 weeks to no eta. When the phone will come back to the store they will send the phone to me. I will post if the problem persist or not.
The problem is if they return a phone with the same problem.
ffp. said:
The problem is if they return a phone with the same problem.
Click to expand...
Click to collapse
They should be aware about this issue even on the new device so at this time they probably will check that but if they return a phone with the same problem, I will send it back again like many did. Someone had to replace the phone 3 times and I will do the same.
IYeah, you will be a long time without your phone though. I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
ffp. said:
IYeah, you will be a long time without your phone though.
Click to expand...
Click to collapse
What I can do, I want a fully working Z1, I paid for it.
ffp. said:
I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
Click to expand...
Click to collapse
I was able to reproduce the problem in many ways, Touch Screen Test, Opening the phone with Patterns, Scrolling Pages or with Launcher instead of switch the page it was opening the applications and at last when I was gaming at one point the touch stopped working and I had to wait, so this made my mind to send it back. On daily use was all ok but in some circumstances was frustrating.
i had the problem with cm11. and when I retored to stock then the problem was gone:S
I'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
ffp said:
'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
Click to expand...
Click to collapse
For me after the 3rd change is working now, here is what i did: i recorded the error and send it togheter with the phone. They saw the video and changed imediately.
Sent from my C6943 using xda app-developers app
Did youu made the method to reproduce and it didn't failed? For how long do you have the 3rd phone?
Hi,
Have a Z3 Compact for less than a week.
Awesome phone, but all of a sudden, any vibration stopped working.
It doesn't vibrate when a phone call is coming in, nor as a feedback to keyboard typing, nor when one switches the phone off, nor for any notification.
I obviously turned vibrate on to do this test.
The diagnostic tool does not trigger a vibration either.
A full factory reset did not fix it...
I am afraid this is a hadrware problem... but I'm asking anyway: any idea guys?
arcticfrancky said:
Hi,
Have a Z3 Compact for less than a week.
Awesome phone, but all of a sudden, any vibration stopped working.
It doesn't vibrate when a phone call is coming in, nor as a feedback to keyboard typing, nor when one switches the phone off, nor for any notification.
I obviously turned vibrate on to do this test.
The diagnostic tool does not trigger a vibration either.
A full factory reset did not fix it...
I am afraid this is a hadrware problem... but I'm asking anyway: any idea guys?
Click to expand...
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I have a similar problem, see my thread - http://forum.xda-developers.com/z3-compact/help/vibration-randonly-t2953485/
Try giving your phone a shake and see if it comes back to life. I haven't sent my phone to Sony yet, haven't had the time, but in my case it must be a hardware issue
Fix sony Z3 Vibrate not working
Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything
My vibration stopped working months ago. Every so often it comes back, but it's very faint and doesn't last long. Thought it was just me but it's weird this is an actual problem with the phone.
Sent from my D5803 using Tapatalk
guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.
braveally said:
My vibration stopped working months ago. Every so often it comes back, but it's very faint and doesn't last long. Thought it was just me but it's weird this is an actual problem with the phone.
Sent from my D5803 using Tapatalk
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Click to collapse
My Xperia XA2 H3113 Android Pie 9.0.0 has stopped vibrating too!
Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
Im having the same issue. I remember i had It some time ago and could it get fixed through flashint the KK fw and relock and unlock the bl again. Now it came with the upgrade 2157 -> 3052
Im not doing any mistakes, so its really annoying to keep the same procedure every and every time. But i couldnt find out by what its caused
How to Fix Vibrate not working
Same problem
mustafakhalid said:
Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
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Click to collapse
I'm having the same issue. That link in the previous post did not work for me. Have you learned anything else? I'm on stock unrooted and latest update. This has been happening over the last week.
Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything
guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.