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Xperia Z Vibrator not working

The Xperia Z vibrator is not working
I got my Xperia Z (white) yesterday from the Sony Store. It was officially available in India from yesterday.
After switching ON the phone for first time, it seemed to vibrate once. After that I charged it a bit (for 40mins), connected it to PC companion and had an update installed (Although firmware version still remained same....so God knows what the update was all about). After that I installed my apps and everything seemed fine. I did not notice the Vibrator issue till the time I put my phone in silent mode today and as a result later realized that I had 15 missed calls since the vibrator had not worked.
I went to the service menu and did service test for all functionalities. Everything apart from the vibrator works correctly.
Can this be a firmware problem owing to the firmware that was installed through PC companion?
Or is it a faulty set itself?
I'll try to reset everything and probably go for a repair through SUS. If it works, I'll report back. Else it is back to the service centre I guess.
Just another question. If I return it to the service center now, I should get a replacement...right?? Or will they repair it instead? Its just been 2 days :'(
Damn I loved the phone so much and within a day I have this issue :'(
Anyone else having a similar problem????

Most people are having issues with the notification led, but not the vibrator. I'm beginning to suspect it's a hardware issue since it doesn't even vibrate once when you power on the phone..

cliffordlee said:
Most people are having issues with the notification led, but not the vibrator. I'm beginning to suspect it's a hardware issue since it doesn't even vibrate once when you power on the phone..
Click to expand...
Click to collapse
I'm going to the service centre tomorrow.
They are gonna replace it....right? Since it's just 2 days old and clearly a manufacturing defect with my handset??
I really hope they replace it

Having the same problem with mine. Returning tomorrow in hope to get a new one.
*Got mine replaced with a new unit today.DOA.
Sent from my Nexus 7 using xda app-developers app

No vibration at random times

Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title

Bump..., it just happened again now

same problem
I have the same issue, but if i turn the mobile in landscape then tap the mic end of the phone whilst running vibrate diagnostic the vibrate comes back intermitently!

Seems like this is a common problem across the Xperia line of devices, there's quite a few threads about other devices with similar problems. Usually giving my phone a shake brings the vibrator back to life for a short while. It's starting to seem like it doesn't work more often than it does

Mine just stopped working today ugh. Let me know if you found a fix for this. Hope it isn't hardware issue

It must be a hardware problem if giving a shake brings it back, it sounds like there's something lose inside although I don't know if that's just how the vibrator is designed to give it space to vibrate or something else. Sony have recommended I send it in for evaluation, gonna be a pain

Giving it a shake does not solve a thing...
Still, instead of sending it to Sony for repair, I got a replacement from Amazon who is shipping the replacement before I return the faulty item...

zer0day said:
Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title
Click to expand...
Click to collapse
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3

maikoandres said:
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3
Click to expand...
Click to collapse
I sent mine to Sony under warranty and they've replaced some components. I've not managed to start using it in full again but the diagnostic app hasn't flagged up any problems yet

Same thing happens for me.. I googled it and read a post somewhere and someone said it only stops working when he is typing and shaking the device provides a temporary fix...
Shaking it did work for me as well only for a couple of Mins then it stopped again.. I turned off vibration feedback on my keyboard and the issue has not returned.. So for me it seems to be a matter of rapid use
Sent from my D5803 using Tapatalk

It happend for me 1 month ago after i listen music during the shower
Vibrate stop and not work until you shake phone.
Anyone could fix it?
I email to usa support and repair phone by their steps last night. But nothing changed.
Unfortaunatly my phone doesn't have warranty and even we don't have official sony office in Iran.

Important
any fix guys ??
i have the same problem !

Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..

mcjordan92 said:
Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..
Click to expand...
Click to collapse
I also have this issue. This issue has been occurring since the first Lollipop update. Never had a problem with KitKat.
My phone is stock with a full wipe install of 5.1.1. However, I did have all my apps reinstalled before the issue occurred. I never tested if this issue occurs with no apps installed as this is my only phone.
Sent from my D5803 using Tapatalk

Mine stopped working also.. No shake or bump fixes this, not even temporary. This is so annoying, i never appreciated this feature so much, guess i took it for granted, but now that it's gone.. i'm constantly missing calls and texts..
Good part is now that it started falling apart for no reason, I might as well unlock it's BL and start messing with it

I have been having the same issue with my xperia z3. Vibration stops working when typing or spamming home and back button at random times . I can't see any pattern to it nor any reasonable explanaition to why this is happening. I have never let water come near my phone, nor have I ever rooted it. A tap on the bottom right corner always fixes the issue until the next time it happens. Has anyone found a permanent fix or what the root of the problem is? I feel reluctant to send my phone for repair as it would definitely take more than two weeks. I am also worried that once they open it for a repair it will never be waterproof again. As I can see, a large number of people are affected. Any solution?

Same problem here with Xperia Z5 Compact, but I also have another problem, because vibration does not work at all on vibration mode.
The phone is new, I have latest android update from Sony.
It is working when the sound is on, I have checked settings, and it says vibration is on.

Hi there, I have same issue with my Brand new Sony xperia E4g, i've bought it only for 1 week. I think this was hardware problem, when shaking my phone, it work, then when i turn it to some another positions, it doesnt work, or sound weird then doesnt work. Over all, it will work if i give a shake, then doesnt work in some specifical positions. Anyone have idea? should I take it to warranty service? Thanks

Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything

I just had this problem a 2 weeks ago and today while writing message. 2 weeks ago, it just stopped working - so i rebooted device and it started working again. Today, it stopped working, so i just tapped back of phone, and it was working again. After a while it stopped working again, so i rebooted it and it's working fine for now but i saw a long time ago that sometimes that vibrations are randomly losing, and sometimes, that vibrations just feels and sound "weird". Specially when then phone is turned with screen upside down (that situaton happened to me every time when was laying in bed, on side or on back). I can't send it to support, i dont have any other phone that i can use as my backup phone... Ofc phone is rooted, xposed too, MM installed, and it had meet succesfully without any problem with normal water. Im washing it sometimes under stream of tap water, checking before that every side its closed properly...

[Q] Vibration stopped working

Hi,
Have a Z3 Compact for less than a week.
Awesome phone, but all of a sudden, any vibration stopped working.
It doesn't vibrate when a phone call is coming in, nor as a feedback to keyboard typing, nor when one switches the phone off, nor for any notification.
I obviously turned vibrate on to do this test.
The diagnostic tool does not trigger a vibration either.
A full factory reset did not fix it...
I am afraid this is a hadrware problem... but I'm asking anyway: any idea guys?

arcticfrancky said:
Hi,
Have a Z3 Compact for less than a week.
Awesome phone, but all of a sudden, any vibration stopped working.
It doesn't vibrate when a phone call is coming in, nor as a feedback to keyboard typing, nor when one switches the phone off, nor for any notification.
I obviously turned vibrate on to do this test.
The diagnostic tool does not trigger a vibration either.
A full factory reset did not fix it...
I am afraid this is a hadrware problem... but I'm asking anyway: any idea guys?
Click to expand...
Click to collapse
I have a similar problem, see my thread - http://forum.xda-developers.com/z3-compact/help/vibration-randonly-t2953485/
Try giving your phone a shake and see if it comes back to life. I haven't sent my phone to Sony yet, haven't had the time, but in my case it must be a hardware issue

Fix sony Z3 Vibrate not working

Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything

My vibration stopped working months ago. Every so often it comes back, but it's very faint and doesn't last long. Thought it was just me but it's weird this is an actual problem with the phone.
Sent from my D5803 using Tapatalk

guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.

braveally said:
My vibration stopped working months ago. Every so often it comes back, but it's very faint and doesn't last long. Thought it was just me but it's weird this is an actual problem with the phone.
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
My Xperia XA2 H3113 Android Pie 9.0.0 has stopped vibrating too!

Z3C temporary dead?

So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.

Info
Robin94 said:
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Click to expand...
Click to collapse
first of all you should make it clear If it s software problem (which level of software) or hardware
to get this u can Repair Xperia firmware by PCC to install fresh firmware
after that if problem remains u can be sure that problem is in hardware and ask for replace
in repair center they may just install new rom and return it so just ask for replacement
:good:

I k now this post is a little old but I have the same problem. After 6 weeks of flawless use my Z3C suddenly died. Nothing would bring it back to life. I spent several hours on the phone to sony support to no avail. We tried numerous manual and computer related fixes to no avail (including flashing a new stock rom which didn't work because no phone could be detected). Finally the tech gave up and said to return to return it to where I bought it. I was in the process of doing that when suddenly the phone worked again when I pressed the power button. battery charge was showing as 74%. Unfortunately I didn't do a factory reset while I had the chance.
This afternoon I didn't use the phone for 3 hours and now it's dead again. Nothing will wake it up again.
To me it sounds like a hardware fault, not software. This is a near new phone. This shouldn't be happening. I've searched the net and found numerous others having the same problem and in every case it has resulted in a replacement phone. Unfortunately my phone seller is a long way away. I guess that will teach me to buy local and pay and bit more.
Any suggestions please as I'm desperate.

I'm also in the same boat where my g/f Xperia Z3C just died and unfortunately the phone is out of warranty as it was a grey import and not local Aussie stock.
I have tried everything to get it working. When it does switch on it doesn't last more than a few hours before it goes back to a permanent coma.
I've wiped the rom and started from scratch when it was working with the Sony Xperia Repair centre but with little success.
I was left with little choice but to take it to a repair centre to find any faults with the hardware but I'm not feeling that confident they can fix the phone without replacing the whole board which isn't worth it.

Same thing.
Hello,
Today my phone shut downs itself and i realized it after 2-3 hours.Can't force reboot with volume up + power or the yellow button near the sim slot.Also no leds working to confirm if it takes electricity or not.My phones screen changed about a month ago due to having volume changes in 3.5 mm jack while listening music.Funny thing is i gave my phone for that same reason 8 months ago and they did not changed the screen and when i asked why you changed the screen, the lady said because 3.5mm jack is together with the screen(which i do not believe).I am hoping for device to wake up like jesus...
Edit: Does android have a log that reports every incident like windows does?If so how can i access it to see why my phone decided to die and ressurected by itself?I can't get this device to technical service cause it is fine now but i want to make sure it does not happen again.

Lower speaker stopped working

Hi guys,
In short....it's been an week since my Z3 compact D5803 lower speaker stopped working. I've tried almost everything (hard reset, cleaning data from smart connect, restarting in safe mode) but nothing happens. I was just hoping for some advice whether it is a software or hardware issue and what could be done.
Will appreciate any suggestions. Thanks in advance.
P.S. I'm currently running MM 6.0.1; 23.5.A.0.575 on NON rooted device.

nikolay.nachkov said:
Hi guys,
In short....it's been an week since my Z3 compact D5803 lower speaker stopped working. I've tried almost everything (hard reset, cleaning data from smart connect, restarting in safe mode) but nothing happens. I was just hoping for some advice whether it is a software or hardware issue and what could be done.
Will appreciate any suggestions. Thanks in advance.
P.S. I'm currently running MM 6.0.1; 23.5.A.0.575 on NON rooted device.
Click to expand...
Click to collapse
First use the service menu to test the speaker,
open the phone and type *#*#7378423#*#*
select service tests - stereo speaker right & stereo speaker left.
If the speaker is working then it's a software fault.
If it's faulty then you should try and get it fixed via Sony.
Register your Sony phone
Then call support and explain the problem with the phone.
They will get you to try repairing the phone with PC Companion, so be prepared to try this or at least say you have.
They will give you the address of a service centre to send it to, along with a repair code.
Wait 5 days for your repaired phone.
Edit: your phone will be reset to the latest build, so make sure you retrieve any important data before you send it off. Be prepared that it will be factory reset.

Thanks a lot. So I've tried what you suggested and the speaker didn't make any sound. So I'll send it for service.