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Earpiece issues with Xperia T

My earpiece stopped working today. This is the second time the earpiece of my Xperia T died. The first time was in October when I had the phone replaced as it was within the one month period. The very same thing has happened again with me within a few months of getting my replacement handset. I was able to locate another person who had the very same problem on some forums. I definitely think that the build quality of this phone is not as it ought to be as it cannot be a coincidence that I got the same issue twice with two separate brand new handsets!
Have just booked a repair with Sony's authorised repairer (SBE limited in UK). Has anyone else faced the same problem here?

sshariff said:
My earpiece stopped working today. This is the second time the earpiece of my Xperia T died. The first time was in October when I had the phone replaced as it was within the one month period. The very same thing has happened again with me within a few months of getting my replacement handset. I was able to locate another person who had the very same problem on some forums. I definitely think that the build quality of this phone is not as it ought to be as it cannot be a coincidence that I got the same issue twice with two separate brand new handsets!
Have just booked a repair with Sony's authorised repairer (SBE limited in UK). Has anyone else faced the same problem here?
Click to expand...
Click to collapse
I had issues of people finding it hard to hear me..meaning mic volume isnt enough. Got it replaced within the one month period to a brand new one.
Issue seemed to have reduced then but now its there many times, thus I have to speak louder than usual. Yet couldnt be bothered to go for a repair.
Not many users seem to have this issue. When did you get your first handset? I got mine on end of Sept (more or less release day in uk..) I have a feeling its to do with a specific batch (similar to the peeling issue)

ruwsoft said:
I had issues of people finding it hard to hear me..meaning mic volume isnt enough. Got it replaced within the one month period to a brand new one.
Issue seemed to have reduced then but now its there many times, thus I have to speak louder than usual. Yet couldnt be bothered to go for a repair.
Not many users seem to have this issue. When did you get your first handset? I got mine on end of Sept (more or less release day in uk..) I have a feeling its to do with a specific batch (similar to the peeling issue)
Click to expand...
Click to collapse
I got mine at the release date as well! Then had it replaced after 3 weeks...

Solved the issue!
The exact details of this issue can be seen at talkDOTsonymobileDOTcomDASHthreadDASH56851?start=0&tstart=0
(Sorry for that bad URL as I am too new to copy links)
I did a factory reset, flashed ICS from JB Europe generic, then updated to UK generic JB via PC Companion. Still the problem did not go. Then just out of curiosity I checked if I could hear sound from my Sony supplied headphones, and I could. I then removed the headphones and bingo everything is back to normal.
I think there is an inherent software bug with the Sony software for this phone where under some odd scenario sound gets disabled. Maybe if anyone else gets into a similar situation they can take heed of the resolution. Saved a couple of weeks at the repair shop at least!

Same Problem
I had the same problem on more than one occasion in past plugging in handfree and unplugging would work but over the weekend i ended up doing a factory reset but still didnt work but strangly somebody rung me and ear piece now working! im still in warrenty should i send away?
sshariff said:
Solved the issue!
The exact details of this issue can be seen at talkDOTsonymobileDOTcomDASHthreadDASH56851?start=0&tstart=0
(Sorry for that bad URL as I am too new to copy links)
I did a factory reset, flashed ICS from JB Europe generic, then updated to UK generic JB via PC Companion. Still the problem did not go. Then just out of curiosity I checked if I could hear sound from my Sony supplied headphones, and I could. I then removed the headphones and bingo everything is back to normal.
I think there is an inherent software bug with the Sony software for this phone where under some odd scenario sound gets disabled. Maybe if anyone else gets into a similar situation they can take heed of the resolution. Saved a couple of weeks at the repair shop at least!
Click to expand...
Click to collapse

[Q] Vibration stopped working

Hi,
Have a Z3 Compact for less than a week.
Awesome phone, but all of a sudden, any vibration stopped working.
It doesn't vibrate when a phone call is coming in, nor as a feedback to keyboard typing, nor when one switches the phone off, nor for any notification.
I obviously turned vibrate on to do this test.
The diagnostic tool does not trigger a vibration either.
A full factory reset did not fix it...
I am afraid this is a hadrware problem... but I'm asking anyway: any idea guys?

arcticfrancky said:
Hi,
Have a Z3 Compact for less than a week.
Awesome phone, but all of a sudden, any vibration stopped working.
It doesn't vibrate when a phone call is coming in, nor as a feedback to keyboard typing, nor when one switches the phone off, nor for any notification.
I obviously turned vibrate on to do this test.
The diagnostic tool does not trigger a vibration either.
A full factory reset did not fix it...
I am afraid this is a hadrware problem... but I'm asking anyway: any idea guys?
Click to expand...
Click to collapse
I have a similar problem, see my thread - http://forum.xda-developers.com/z3-compact/help/vibration-randonly-t2953485/
Try giving your phone a shake and see if it comes back to life. I haven't sent my phone to Sony yet, haven't had the time, but in my case it must be a hardware issue

Fix sony Z3 Vibrate not working

Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything

My vibration stopped working months ago. Every so often it comes back, but it's very faint and doesn't last long. Thought it was just me but it's weird this is an actual problem with the phone.
Sent from my D5803 using Tapatalk

guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.

braveally said:
My vibration stopped working months ago. Every so often it comes back, but it's very faint and doesn't last long. Thought it was just me but it's weird this is an actual problem with the phone.
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
My Xperia XA2 H3113 Android Pie 9.0.0 has stopped vibrating too!

[Q] Phone starts and sounds but screen remains black, with backlight on!!

Hello all,
My Xperia was in a serious bootloop that I couldn't fix, not with pc companion not with flashtool flashing stock roms. So I gave up and sent it to the closest Sony Mobile certified repair store, it took them one month to tell me they couldn't fix it, they said they opened it, changed the battery and it still had the same problem so they also gave up and gave it to me, they did say the problem could be the motherboard. I'm now living in Brazil and getting a motherboard for the c6602 is impossible first of all because the phone was never commercialized here (and importing is impossible, it'd take 2.5 months and they'd charge me 200% of the part price, unfortunately that's how Brazil works ). Something interesting that happened is that when I got my phone back they had solved the bootloop issue but they created another issue, the phone starts makes all the sounds the screen turns on BUT all you can see in the screen is the black color, so the backlight is on but nothing shows up.
Could I be able to fix this via software? or the only option is changing the motherboard (or maybe fixing something on it)?
If any of you knows how to fix this I'd appreciate an answer.
Video here: http://youtu.be/3I4VIBAXUsc

psycho-punk said:
How do you know it isn't a display problem?
Click to expand...
Click to collapse
Because I sent it to sony and they said the problem was the motherboard and the problems the phone's been giving are pretty random, for example at the beginning the problem was that it had random reboot each one with more frequency, it when from that to just work with the ac adapter connected, it went from that to a bootloop of just showing the sony logo and restarting, after I got it from sony the problem is that it boots app (without needing to be connected) it makes all the sounds like it was working perfectly but the screen is ON but black. So because all this I'm convinced it's the motherboard.

I see changing the battery didn't fix your problem.
I think it's so sad that this phone with just more than a year of life are getting this serious problems and sony isn't doing **** to help us. They keps my phone 1 month just to tell me that it couldn't get fixed, they said they changed the battery and all but still the same problem. I've reached a point when I just don't trust sony anymore, I'm getting a galaxy s4 on monday but still I wanna fix this crappy-phone.

Well, in my case it happened out of nowhere, I wasn't doing anything special with the phone..., I'm thinking maybe restoring the TA partition would fix something? I don't know... I found the motherboard for 80 euros in aliexpress

Z3C temporary dead?

So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.

Info
Robin94 said:
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Click to expand...
Click to collapse
first of all you should make it clear If it s software problem (which level of software) or hardware
to get this u can Repair Xperia firmware by PCC to install fresh firmware
after that if problem remains u can be sure that problem is in hardware and ask for replace
in repair center they may just install new rom and return it so just ask for replacement
:good:

I k now this post is a little old but I have the same problem. After 6 weeks of flawless use my Z3C suddenly died. Nothing would bring it back to life. I spent several hours on the phone to sony support to no avail. We tried numerous manual and computer related fixes to no avail (including flashing a new stock rom which didn't work because no phone could be detected). Finally the tech gave up and said to return to return it to where I bought it. I was in the process of doing that when suddenly the phone worked again when I pressed the power button. battery charge was showing as 74%. Unfortunately I didn't do a factory reset while I had the chance.
This afternoon I didn't use the phone for 3 hours and now it's dead again. Nothing will wake it up again.
To me it sounds like a hardware fault, not software. This is a near new phone. This shouldn't be happening. I've searched the net and found numerous others having the same problem and in every case it has resulted in a replacement phone. Unfortunately my phone seller is a long way away. I guess that will teach me to buy local and pay and bit more.
Any suggestions please as I'm desperate.

I'm also in the same boat where my g/f Xperia Z3C just died and unfortunately the phone is out of warranty as it was a grey import and not local Aussie stock.
I have tried everything to get it working. When it does switch on it doesn't last more than a few hours before it goes back to a permanent coma.
I've wiped the rom and started from scratch when it was working with the Sony Xperia Repair centre but with little success.
I was left with little choice but to take it to a repair centre to find any faults with the hardware but I'm not feeling that confident they can fix the phone without replacing the whole board which isn't worth it.

Same thing.
Hello,
Today my phone shut downs itself and i realized it after 2-3 hours.Can't force reboot with volume up + power or the yellow button near the sim slot.Also no leds working to confirm if it takes electricity or not.My phones screen changed about a month ago due to having volume changes in 3.5 mm jack while listening music.Funny thing is i gave my phone for that same reason 8 months ago and they did not changed the screen and when i asked why you changed the screen, the lady said because 3.5mm jack is together with the screen(which i do not believe).I am hoping for device to wake up like jesus...
Edit: Does android have a log that reports every incident like windows does?If so how can i access it to see why my phone decided to die and ressurected by itself?I can't get this device to technical service cause it is fine now but i want to make sure it does not happen again.

Vibration not working

Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance

Im having the same issue. I remember i had It some time ago and could it get fixed through flashint the KK fw and relock and unlock the bl again. Now it came with the upgrade 2157 -> 3052
Im not doing any mistakes, so its really annoying to keep the same procedure every and every time. But i couldnt find out by what its caused

How to Fix Vibrate not working

Same problem
mustafakhalid said:
Hello,
I have a Sony Xperia Z3 Compact D5803 running sony concept android 6.0.1 software. A few days ago the vibration randomly stopped working. I've looked online and shaking the phone doesn't do anything, not even temporarily. It was working on the marshmallow firmware so I don't think it's a software issue, however I haven't dropped the phone or anything like that, so I don't see how it could be a hardware issue. I sent the phone to Sony for repair in the past for a faulty headphone Jack, and really don't want to have to go through all that again. Does anyone have any insight on what might be wrong? I have tried the diagnostic test, and it's not vibrating. Any ideas would be greatly appreciated. Thank you in advance
Click to expand...
Click to collapse
I'm having the same issue. That link in the previous post did not work for me. Have you learned anything else? I'm on stock unrooted and latest update. This has been happening over the last week.

Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything

guys, i just want to share my story on vibrations:
i had similiar issue, have z3 compact and one day realised my vibration stopped working, not even in tests and diagnostics.. tried reseting it and restoring backup. nothing worked. sent it to SONY for repair under warranty. they send it back and say they replaced some mechanical part (no specific info)
i open the phone, it works nicely and vibrates like a kitten. i start restoring my apps and stuff and suddenly see/feel that vibration is not working again (also not working anywhere). this time i factory reset the phone thru android menu (not thru sony companion repair on pc) and the vibration came back.
also when i reset to factory settings via sony's repair app on the phone it still wont work (the vibrations) not even in diagnostics. so may be that one of the apps is seriously feckin up the vibrations that they dont even work in diagnostic tests and have to be formated thru the android native option not some sony stuff.