[Q] Car bluetooth connection problem - Xperia Z Q&A, Help & Troubleshooting

My car has built in bluetooth connectivity with 2 modes, telephone and media.
Both modes cannot be connected at the same time.
The telephone mode works fine, but the media player mode always fails to connect.
I've had no problems in the past with my SGS1.
I've tried resetting the profiles. I'm on the .350 stock rom but I've added root.
Not sure what I can do now to fix this.
I guess I could upgrade but I'm not sure if it would actually fix the problem.
Does anyone have any ideas?
BTW the car is a Toyota Prius.

All Day On XDA said:
My car has built in bluetooth connectivity with 2 modes, telephone and media.
Both modes cannot be connected at the same time.
The telephone mode works fine, but the media player mode always fails to connect.
I've had no problems in the past with my SGS1.
I've tried resetting the profiles. I'm on the .350 stock rom but I've added root.
Not sure what I can do now to fix this.
I guess I could upgrade but I'm not sure if it would actually fix the problem.
Does anyone have any ideas?
BTW the car is a Toyota Prius.
Click to expand...
Click to collapse
Try repairing it with Sony's PC Companion or Sony's Update Service first.
Remember to backup your stuff before proceeding.
Do full wipes.

Update. The Bluetooth pairing with my car is still very buggy.
A quick google search reveals others are having issues too.
I hope Sony address this issue soon.

I'm not having problems with my Bluetooth unit in the car. It connects to both Phone and Media Server. (I have a Kenwood DNX unit)

So I'm still having problems.
The update to 4.2.2 did not help.
So I tried switching to CyanogenMod but the problem persists.
My other phone also running CM has no problems connecting to the telephone and media mode (Samsung Galaxy i9000) so it has to be something going wrong in this phone.
I'm out of ideas. Toyota say it's not a car fault as other phones connect fine.
New Toyotas have a system that's called Touch'n'Go and I managed to test this phone on that and both modes worked fine.
I guess there is an incompatibility between this phone and a perhaps slightly older Bluetooth module in the car. The car is from 2010.
Would be grateful for any ideas.
Sent from my C6603

Related

[Q] Car hands free - problems

Hi guys,
I am having problems with car BlueTooth hands free and Samsung Galaxy S:
With Eclair 2.1 it was working flawlesly, connected automaticlay after paired, I could make phonecals, receive phonecals, no quality issue, phonebook worked fine etc... The only problem was that once I did not swithced the BT on my SGS before starting to drive, for some security reasons the car was not searching for phones while driving, so I had to turn the BT in car off and on again and then it connected well. But overal problem free...
With latest 2.2 Froyo (i9000xfjp7) and also previous Froyo distributions (i tried JPA if I remember correctly), the phone can be paired, it connects to the car but after one phonecall it looses connection and works no more. The strange thing is, the BT icon on the phone shows brackets (like when connected) and also the car shows the phone is still connected. But phonecalls cannot be made via car HF and also cannot be received through it. Only by manualy accepting or dialing on the phone. And naturally the sound goes only via the phone, no HF.
The strange thing is, when I turn off the car and leave it, the phone says it is still connected to it, which is impossible.
Any ideas?
Thank you!
czechmate said:
Hi guys,
I am having problems with car BlueTooth hands free and Samsung Galaxy S:
With Eclair 2.1 it was working flawlesly, connected automaticlay after paired, I could make phonecals, receive phonecals, no quality issue, phonebook worked fine etc... The only problem was that once I did not swithced the BT on my SGS before starting to drive, for some security reasons the car was not searching for phones while driving, so I had to turn the BT in car off and on again and then it connected well. But overal problem free...
With latest 2.2 Froyo (i9000xfjp7) and also previous Froyo distributions (i tried JPA if I remember correctly), the phone can be paired, it connects to the car but after one phonecall it looses connection and works no more. The strange thing is, the BT icon on the phone shows brackets (like when connected) and also the car shows the phone is still connected. But phonecalls cannot be made via car HF and also cannot be received through it. Only by manualy accepting or dialing on the phone. And naturally the sound goes only via the phone, no HF.
The strange thing is, when I turn off the car and leave it, the phone says it is still connected to it, which is impossible.
Any ideas?
Thank you!
Click to expand...
Click to collapse
Had exactly same issue I changed to Doc Rom JP8, for last 3-4 days didn't face any issue.
Monu123 said:
Had exactly same issue I changed to Doc Rom JP8, for last 3-4 days didn't face any issue.
Click to expand...
Click to collapse
That is weird... When I switch back to Eclair, it works OK, back to Froyo, no HF after one phonecall...
I dont know how to work with ROMs, I managed to find out how to flash firmwares, I even handled many problems with Odin and its moods, incomplete flashes, etc... But I dont know how to use these custom ROMs...
Anyway, i would appreciate if someone told me how to resolve it without custom ROMs, as I plan to use offical Froyo when it becomes available, but with this issue, it is useless for me, as I travel a lot...
No one else?
I'm having a related problem.
I'm getting music stream cut outs (1 sec max) when streaming bluetooth to caraudio WHILE wifi on.
If i disable wifi, bluetoothaudio works fine. I know they share range bt/wifi, but this is unacceptable. They should negotiate. Everytime wifi scans, i get cutouts. Unusable. Only workaround is disabling wifi (and thats annoying because i have to be constantly activating/disabling it everytime i enter somewhere with wifi etc.
Using Docrom xxjpo v8 with voodoo.
Anyone has some software fix that makes wifi behave better when bluetooth musictream on?

[Q] Bluetooth connection time on 4.2.2

Anyone else experience bluetooth connectivity issues on the new 4.2.2 firmware?
My car and BT headphones now take a lot longer to connect and disconnect to the phone compared to previous firmware.
In fact, the first time (after the update) i needed to manually connect to each deivce, almost like I had to remind the phone it was paired with them.
In comparison, my Nexus devices connect almost immediately on 4.2.2
Can anyone who is on 4.2.2 help test this?
Help confirm whether it is just me experiencing this or not. Thanks.
I have the same problem with my Mercedes BT System.
I connect my phone and lost my connection in 3-4min. After 10sec its connected again.
So my temporary work around was this:
1) Disconnect the Phone with my car
2) Clear Connetcion
3) Start new search and conntect the phone to BT
4) Didn´t allow the Mercedes BT to use my sms, contacts and so on.
With this it´s working if the BT System didn´t check my sms and contacts. But erverytime when I switch of the connection or car, I have to disallowed the BT System to check sms and contacts --- so this is only temporare and I hope for a better solution!
(Sry for my writen english - its bad )
My Bluetooth devices connected very quickly.
And no problems with sms and contact request?
Do you made a fullwipe?
My BMW simply won't pair with my XZ since updating to 4.2.2 - was working fine before on 4.1.2, but when I try to pair now, they recognise eachother, and I enter a code on the car to be verified on the phone, but after I enter the code on the phone, it all just freezes. The car sits there saying "Pairing...", but the phone thinks it's all been successful.
I have a bose audio system in my car, my XPERIA Z running PAC Rom - will pair, no audio or phone book exchange, My Dads Xperia z Works fine with stock rom. there is some issue I think with 4.2.2 maybe? I tried the Audio v19 and bluwtooth fix. NO LUCK!
Yes.. Having the same problem as well with Volvo's sensus multimedia system. It used to work fine.. Now it takes multiple tries to get it to connect since 4.2.2
I have the same problem.
I am having the same problem with the sbh25.
When i turn on the headphones my phone registers the pairing but no sound will be on. I have to manually turn the phone to speaker output then back to headphones for the music to stream through the bluetooth headset. This works first time 9/10 times. The other time i have to repeat the output step a couple of times for the music to be heard.
I had a couple of issues too with the latest 4.2.2. on my Kenwood system in the car.
This is terrible, clearly Sony did not thoroughly test the BT stack in this latest firmware.
I can honestly say, BT was pretty much working perfectly on 4.1.2 firmware. I may have to consider downgrading.
Thanks for everyones confirmation.

Blue tooth connection issues?

Hey guys,
My tmobile one wont auto connect to my cars stereo. It will pair but then it wont automatically connect when I turn the car on. Even when I force connection in the menu it sometimes wont connect and if it does it takes forever.
I have tried blue tooth auto connect from the play store and that doesn't really help.
This has been happening since I got the phone and have tried a variety of roms. My nexus 4 never had this issue.
Any way to fix it? Anyone have the same problem?
If anyone is curious I drive a Subaru WRX.
I have similar issue connecting to eclipse avn. I didn't have any issues before with defy and nexus s. Sometimes it connects fine though not sure where the problem is. Thanks
Sent from my HTC_PN071 using xda app-developers app
Try to update your bluetooth car stereo software if applicable. I had same problem with my Alpine Headset. Most likely, problem is your headset, not your phone.
I had this issue at one point. I had to factory reset the handset. After I did that, I repaired and it connected automatically from then on out.
I had this issue with my Blue&Me system in my car, and to fix it, I have to reset and delete my user profile on the car.
After, I re-pair my phone and everything is good to go. Strangely, I need to do that every time I reset my Bluetooth preferences in my phone. (from Rom updates, etc.)
Give it a try.

[Q] Issues with Moto X and two Bluetooth devices

I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
fury683 said:
I searched this forum and didn’t see any posts related to this issue directly, please direct me to any existing threads if I may have missed them. Sorry for the length of post, but I wanted to be as detailed as possible to fully explain the issue.
I am having some issues with the Bluetooth connections that I use in my car. I had this setup working previously on my Droid Razr Maxx with no issues, and was really hoping it would carry over to my Moto X.
I use Tasker in my car and have several profiles setup based on my Bluetooth connection state. When I enter my car, I connect to my General Motors Bluetooth for hands free calling. This connection works without issue. I also have a small USB powered Bluetooth audio receiver that converts the Bluetooth stream to a 3.5mm cable and goes into the radio deck for audio. It was a pretty cheap dongle that I got on eBay. It doesn’t have a brand name on it, but it comes up in my phone as “dmzmusic”. I’ve never had any major issues with it before, other than on occasion it fails to turn on when the car starts, but shutting the car off and turning it back on again works fine.
Last week I had my phone in a basically stock 4.4 state. Not rooted, nothing changed, etc. When I would get in the car, General Motors Bluetooth connected just fine. I did not happen to take any phone calls last week, so I’m not sure about how well that was working. I’ll get to this in a minute. My other connection for dmzmusic seemed to connect and then very quickly disconnect. This was evidenced by my Tasker profile launching Pandora, which it is supposed to do when it connects to dmzmusic. However, Pandora immediately exited again, and when I went to the Bluetooth settings, only General Motors was connected. If I tapped on dmzmusic in the list of paired devices, it connected and worked fine.
Over the weekend I rooted my Moto X with SlapMyMoto, which was quite a long process, but in the end, I was rooted and all was well. This morning, I got in my car and re-paired both devices mentioned above. When the Tasker profile fired for dmzmusic, I watched it launch Pandora, and then close it within a few seconds (there is an exit task to kill Pandora). It did this cycle three times, and then apparently stopped trying. As with before, I tapped on the connection and it worked fine. It launched Pandora, music played my whole way to work, and Pandora was killed when I arrived at work.
Now, back to the General Motors issue. Today when I was driving to work in the lovely Minnesota weather, my boss called to see where I was. My music paused, but my radio deck did not show an incoming call on the screen. I pressed the hands-free answer button, but it didn’t work. I picked up the phone and swiped right to answer, but it didn’t come through on Bluetooth. So I started talking on the handset, and after about 30 seconds, it connected to the radio and hands-free worked. When I was done with the call Pandora and music resumed, as it should.
So my question is, has anyone else had any issues with hands free Bluetooth, and/or any issues when using a hands-free device AND a media only device? In the Bluetooth settings, my General Motors connection only has the option for phone. The dmzmusic device has phone and media, but I have unchecked phone so it’s set to media only, if that makes any difference.
I know it’s a somewhat unique situation, but it’s really annoying that it doesn’t work. Tonight I am going to test having a few seconds delay on the Pandora task to see if that helps the repeat cycle that it did this morning.
Thanks!
Click to expand...
Click to collapse
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Thanks. I wasn't able to test it on 4.2.2 (it took right away OTA out of the box) with my Moto X, but it was working fine on my Droid Razr Maxx on 4.1.2 Jelly Bean before I got the Moto X.
I will have to try and see how it works with just the A2DP device without the handsfree. I rarely ever talk on the phone, and with the Touchless Controls I could call people and just pick up the phone. Or turn the phone portion back on for the A2DP device so the sound would come through my speakers but I'd still have to use the mic on my phone...
Still annoying. Thanks again for the reply.
gtg465x said:
Bluetooth working fine on 4.4 with my Hyundai Elantra. Phone and A2DP. Maybe try repairing?
Click to expand...
Click to collapse
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
I have a Dension BT gateway for my car that provides BT audio and hands free. My phone connects automatically as long is bluetooth is turned on. I also connect to a BT OBD2 adapter sometimes, and I tried it today, and I kept playing Pandora via BT and also connected to the OBD2 adapter and had data going from both of them.
fury683 said:
Both pair automatically together when you enter the car?
I can get them to coexist, but I have to manually add the A2DP device. The car radio (General Motors) connects fine, but the A2DP cycles and then gives up, it seems.
I will try pairing them in a different order, and temporarily disabling or adding a wait clause to my Tasker profile to see if it works without that.
Thanks,
Click to expand...
Click to collapse
Yeah, but they aren't a separate connection I don't think. Pretty sure the one connection handles both.
Seems to be an issue with the A2DP device specifically. I unpaired my car and the dmzmusic device and repaired them both, same result. I added just the dmzmusic, and got the same thing.
I changed my Tasker profile to just flash a toast message to show it connecting and disconnecting instead of firing Pandora to see if that mattered and it didn't. I did not try disabling the Tasker actions entirely to see if that worked.
I have a pair of Bluetooth headphones at home that I may try as well to see if it will connect to those. They fire the same task as the dmzmusic does to launch Pandora when they connect, and kill it when they disconnect.
Hoping this gets fixed, because it's VERY annoying.
Is it possible to submit this to Google/Moto as a bug if it is a larger problem with all A2DP devices?
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
gtg465x said:
But it's not a problem with all A2DP devices. Works fine with both my 2013 Hyundai Elantra and my Jaybird Freedom buds.
Click to expand...
Click to collapse
Thanks. I will try it with the Philips bluetooth headphones as well. The device in my car is pretty cheap. I don't know what version of Bluetooth it has, but it was only about $5. Anyone know of a similar device that can receive a Bluetooth audio signal and convert it to 3.5mm, and is powered by USB?
totempole said:
Yup... My Dev GSM Moto X on 4.2.2 connected just fine to my Mazda for both Phone and A2DP everytime I entered or exited the car. With 4.4, I'd have to manually go into Bluetooth and have the phone connect to the car. Very annoying... Haven't had that happen since ICS days.. Might have to downgrade to 4.2.2 again just to make this go away.
Click to expand...
Click to collapse
Well I sort of solved this. There's an app in the Play Store called Bluetooth Auto Connect. This can connect to bluetooth devices with a set of conditions and states, and works as a plug-in to Tasker. I told it to connect to dmzmusic upon connection to any other bluetooth device (in this case, my General Motors hands free). Worked perfectly. Thought you'd like to try it out for your dual device setup.
However, I also have a new issue. It seems the reason my phone call wasn't on bluetooth at first was due to some sort of connection issue with the General Motors unit. While driving home tonight, every few minutes my car radio said Connected. And every time I turned the car screen on to thumb up a song on Pandora, it flashed Connected to a trusted device. Which implied to me that it was disconnecting periodically. No idea why it would do this. Didn't see any setting for it in bluetooth, and battery saver isn't on.
Anyone seen something like this? Will try tomorrow without the trusted device settings to see if that matters....
I noticed a similar auto-connect issue with mine, when I was attempting to troubleshoot the stuttering A2DP issues I'm having. If I have the HFP and A2DP profiles both enabled, they both connect right up when the ignition is on. If I have the HFP profile disabled, and only A2DP enabled, it doesn't connect right away and I usually have to manually force it. Very strange. This whole BT situation on this phone has been a pretty big disappointment for me, since I had everything working great with my GNex (running 4.3) and now it's like I've lost the heart of my car audio system.
I bought the Kinovo BT dongle for my wife for Christmas, so it will be interesting to see how that works with her Moto X. I'm pretty excited about trying out the AptX encoding for lossless audio, but I doubt she will even notice the difference.
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
totempole said:
Just to give you an update.. I downgraded to 4.2.2 and it connects to my Mazda automatically just fine.. Upgraded to 4.4 and the problem returns.. No apps.. Stock + root. Keep in mind that the problem lies only with the auto connect aspect of it.. Streaming/calls work fine but only after manually connecting.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Did you look at the auto connect app? It worked fine for me. My Bluetooth stopped working for a day or two because I froze a process without realizing what it was so BT wouldn't turn on at all. I think I have to remove and repair both of my devices to get the same setup I had on my Razr Maxx on 4.1.2,
The connecting/disconnection and/or 1-2 minute lag from my General Motors hands-free connection was annoying too. Have to see if that persists. I tried making the A2DP device the trusted one to see if that changes anything.
Really hoping this is something that Moto can/does fix, especially through a Play Store push like they've done with Active Display and the camera app.
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
640k said:
not that this is much help for the OP, but my subaru auto connects voice (calls) automagically each time. it also auto-pairs/connects with my TuneLink audio (BT receiver for audio output over headphone/FM).
in the bluetooth settings, the settings button next to your device brings up the paired bt device profile. check to see if all of your devices are registered correctly. for example, my subaru says, "phone audio" and my tunelink says, "media audio".
to help complicate/annoy/support above, i also have a soundbar and BT house phone (cordless). both devices behave the same way my car/tunelink do.
Click to expand...
Click to collapse
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
fury683 said:
Thanks. I do have the boxes ticked in the device settings for which stream to use. The General Motors connection only has Phone Audio (and it's checked) and the dmzmusic A2DP device lists Phone Audio and Media Audio, only Media is checked.
Did you have these devices setup on 4.2.2 before taking the upgrade to 4.3? Did you wipe in the process? Wondering if that's why @totempole had the issue if he is rooted, he probably wiped the device in the process SBFing back to 4.2.2. If you aren't rooted and didn't wipe between 4.2.2 and 4.4, that could explain why it works OK for you and not us..
Click to expand...
Click to collapse
not rooted/haven't wiped.
640k said:
not rooted/haven't wiped.
Click to expand...
Click to collapse
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
fury683 said:
Must be something with setting it up AFTER taking the update to 4.4 Kit Kat. Wonder if @totempole tried setting thiers up after going back to 4.2 and before taking the upgrade for the root process with SlapMyMoto?
Click to expand...
Click to collapse
could be completely device specific too. if your vehicle is BT v2.x or whatever. my tunelink specifically has problems with data/audio stream with the X that my X doesn't have problems with on other devices. could be software/hardware incompatibility issues.
FWIW, my vtech BT phone @ home would NEVER pair with other devices. i would always have to manually pair.
I just emailed Moto about this, because I'm having bugs too. I think that you're on to something, 640k. My Pioneer headunit (FH-P800BT) has BT 2.0, and while HSP connects fine, A2DP only works on the first pair, and after disconnecting once and reconnecting, it won't ever connect A2DP. I have to completely unpair the phone and re-pair it to get both A2DP and HSP working. My phone also gets stuck on "Connecting..." under BT whenever it's having issues connecting with A2DP. Here's the email I sent off to Moto"
I've noticed an issue with my new Moto X that I never had with my Samsung Galaxy Nexus. The phone itself performs way better than my older phone, but I've had a specific bluetooth problem. I have a Pioneer headunit that supports A2DP as well as HSP (music playback and headset functionality) and with my Galaxy Nexus, it worked great, I paired my phone up with the headunit, and both A2DP and HSP would pair at the same time, and work perfectly. With my Moto X, when I first pair the phone to the headunit, it pairs both profiles, but after I've disconnected (turned car off or turned bluetooth off) and come back, it only pairs HSP, and when I try to pair A2DP, my phone gets stuck on "Connecting..." under bluetooth to the headunit, and never will connect to A2DP unless I unpair and re-pair the entire phone. I've tried resetting my headunit and phone and still the same problem exists. Looks like other people are having issues with bluetooth too, as per this article on a popular Android forum > http://forum.xda-developers.com/showthread.php?t=2562186 < I'd like you all to check this out. Seems it's just on 4.4, and wasn't present on 4.2.2 (I never checked myself on 4.2.2, as I immediately upgraded to 4.4 when I got my phone. This doesn't seem to be a hardware problem, but more of a software problem. Please check into this, and don't just read this and act like it's only a problem a handful of people are having. I'd like to have this fixed, and while it's not a deal-breaker for me to use the phone, it does make me a bit frustrated. Thanks in advance!
Click to expand...
Click to collapse

Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

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