[Q] Video recorder "unknown error" - any advice? - Xperia Z Q&A, Help & Troubleshooting

Got a sim free Z last week. The phone updated when I first put my sim card in. The camera works absolutely fine, no issues there. When I switch over to the video camera, the second I press the record button there is a slight pause, then a message "unknown error" and it crashes to the home screen. Seems to be the same whether I use the standard Sony camera app or download a 3rd party one. Can anyone help?
Possible helpful info........
Android - 4.1.2
Build - 10.1.A.1.434
Kernel - 3.4.0-g298631f-02021-gc1b7814 [email protected]) )

Try factory reset or repair the phone using pc companion or send it back for a replacement.
Sent from my C6602 using xda premium

jimbeef1 said:
Got a sim free Z last week. The phone updated when I first put my sim card in. The camera works absolutely fine, no issues there. When I switch over to the video camera, the second I press the record button there is a slight pause, then a message "unknown error" and it crashes to the home screen. Seems to be the same whether I use the standard Sony camera app or download a 3rd party one. Can anyone help?
Possible helpful info........
Android - 4.1.2
Build - 10.1.A.1.434
Kernel - 3.4.0-g298631f-02021-gc1b7814 [email protected]) )
Click to expand...
Click to collapse
Hi,
Me too have the same problem. I bought it almost 3 months now...and this occurs nearly a month now. I tried fixing it base on the advice the Sony Support Team send me : PC COMPANION SOFTWARE UPDATE & REPAIR, RESET TO FACTORY. And still nothing happens. Is there any other way....besides sending it back? PLEASE ANY HELP OUT THERE......

It is just the same problem which exists with the microphone when using Google Now.
Just deinstall the Google Search updates until Google fixes it.

Croudy said:
It is just the same problem which exists with the microphone when using Google Now.
Just deinstall the Google Search updates until Google fixes it.
Click to expand...
Click to collapse
What you mean by deinstall? ...you mean..remove...uninstall it? Thanks... Let's give it a try.

Related

Issue using Sixaxis controller app

Last night I updated to Euro v20a and sadly I am unable to make my sixaxis controller app to work on it, I am having following 2 issues:
1. "Sixaxis controller checker" giving error like - Could not start driver. Check that the driver has been given permission to run by the superuser app.
2. Also everytime after opening this app my bluetooth stops to work? I have tried to share file but it always fails then I have to restart the phone to share anything via bluetooth.
In v10e I had no problem with this app except that everytime after using it my Wifi gets closed then I had to restart phone but now after upgrade to 20a its not working at all.
My phone is rooted and all other app seems to work fine.
Anyone facing similar issue? Please share?
shazmekool said:
Last night I updated to Euro v20a and sadly I am unable to make my sixaxis controller app to work on it, I am having following 2 issues:
1. "Sixaxis controller checker" giving error like - Could not start driver. Check that the driver has been given permission to run by the superuser app.
2. Also everytime after opening this app my bluetooth stops to work? I have tried to share file but it always fails then I have to restart the phone to share anything via bluetooth.
In v10e I had no problem with this app except that everytime after using it my Wifi gets closed then I had to restart phone but now after upgrade to 20a its not working at all.
My phone is rooted and all other app seems to work fine.
Anyone facing similar issue? Please share?
Click to expand...
Click to collapse
I understand that some ROMS do not include some of the bluetooth protocols that this app needs. Cyanogenmod does include these by default (and it seems the current LG ROMs do as well). A version of CM for our phone should be coming out soon after the update comes out, or perhaps LG has added this to the latest 20A version.
AW: Issue using Sixaxis controller app
You should always keep in mind that it's just a leak, nothing official and I just think most of the issues we have now will be gone at the official release...
And if not, some Custom ROM's like CM will solve this issue, as it's already said above this post...
...sent with my LG Optimus 4X HD...
Thanks guys!
I already rolled back to ICS, I know JB is still in testing phase and its far from perfect though interface seems so much better.
I was having 1 issue even in ICS that everytime after using Sixaxis controller app my "Wifi" stops to work and to get it back to work I had to restart my phone infact this issue was the reason I switched to JB where I was not even able to use it at all :crying:
Anyway I am back to ICS and I dont mind restarting the phone at least its working.
shazmekool said:
I was having 1 issue even in ICS that everytime after using Sixaxis controller app my "Wifi" stops to work and to get it back to work I had to restart my phone infact this issue was the reason I switched to JB where I was not even able to use it at all :crying:
Click to expand...
Click to collapse
I have the same issue in ICS. At least Wifi continues to work while the app is still running!
Wenque said:
I have the same issue in ICS. At least Wifi continues to work while the app is still running!
Click to expand...
Click to collapse
Have emailed the issue to developer? After all we have paid for the app so we can request for fix also it will only help them to improve there app.
I have emailed but still no fix. Please email them.
I have USB/BT app but again there is no way to pair my BT PS3 controller without USB connection which is not possible in our device.
This worked for me!!
had the same problem... so i thought maybe with an earlier version it might work...
try with 0.5.7 that's the one that worked for me!!
Do you think there will be a new version which fix 20A compatibility ?
DirtyShady said:
Do you think there will be a new version which fix 20A compatibility ?
Click to expand...
Click to collapse
new versions came out a few days ago 0.6.3 and 0.6.4 supposed to resolve some compatibility issues. I already tried them both but still the same problem so i'm still using 0.5.7 in V20a.
not working for me either
chorchi said:
new versions came out a few days ago 0.6.3 and 0.6.4 supposed to resolve some compatibility issues. I already tried them both but still the same problem so i'm still using 0.5.7 in V20a.
Click to expand...
Click to collapse
i have tried your suggestion of installing an older version, starting with 0.5.7 as stated, and after having no luck any older version i could find/download.
this app is still not working on my 4x V20a hopefully they will hear our pleas (i have also contacted them to let them know of the compatibility issue) and update the app with compatibility. but if someone manages to sort this out before they do... PLEASE LET ME KNOW!
strange thing is that the compatibility checker still works for me (registering my button presses after connecting, etc...)
fingers crossed + thanx in advance for any help.
chorchi said:
new versions came out a few days ago 0.6.3 and 0.6.4 supposed to resolve some compatibility issues. I already tried them both but still the same problem so i'm still using 0.5.7 in V20a.
Click to expand...
Click to collapse
I just upgraded to v20b Europe Open, and it broke SixAxis.
I'd love to be able to use SixAxis 0.5.7, but don't have a backup of it. I am a legitimate user of the app - I bought it full price from the Play Store. Any advice on where I can get a legit copy of 0.5.7 from?

Issues with video call

Hello,
I have JB retail brazil installed in my phone, and have a problems with Tango calls and skype calls. When i make video calls, the front cam makes an excessive zoom and the other person can only see my eyes and my nose, i have to back up a meter so then can see my face. I see no one min this forum has the same problem as me, what can i do. I tried changing to other JB firmwares but with the European version I have the same problem with video calls and even lost my 3g network. I have changed to ICS and back to JB a lot of times. Can some one help me please??
I have the same issue
Hi, I have the same issue with videocalls on Razr i. But, when I'm using the camera software with front facing camera, the video is ok, with a good distance. I`m using the stock ROM from Motorola and the problem affects Skype and Hangouts.
Still
mmxavier said:
Hi, I have the same issue with videocalls on Razr i. But, when I'm using the camera software with front facing camera, the video is ok, with a good distance. I`m using the stock ROM from Motorola and the problem affects Skype and Hangouts.
Click to expand...
Click to collapse
After some months and instaling several stock JB roms, i haven't been able to solve this. Do you have a development motorola razr i, I mean the development previous version before motorola released the final. where did you buy your phone (country)? what ROM is installed?
Same problem
Hi Guys,
I have the same problem with the same apps. I have a Razr i with original JB ROM from Motorola.
I try to find something on the web but untill now I didn't find anything to help.
I have the same problem with both Skype and Google Hangouts. I need to check out some other 3rd party camera apps to see if they have the same issue - or if it's just video.
Problems also on Tango
I've tested on Tango and it presented a "big zoom" as Skype and Hangouts.
It is a problem thats comes from the "conector" used by these apps. The stock camera doesn't show the same problem, mybe because it uses "another" way to access the camera hardware.
In order to test this, I installed Vignette and it doesn't show the problem.
So, there are at least 2 way to access the front facing camera, and the way that video chating apps uses shows the problem about de the zoomed video.
Does any one know something about a patch, an app, or did other tests to localize the origin of the issue?
Same Issue
No update to this thread? I tried a few ROMs; have the same issue as described above in Skype and Hangouts, camera app is fine, no zoom.
I had this problem and it used to happen while I was in the middle of the call. I solved it by going to /system/data/data/com.skype.../files/app.properties and changing this line [device.video.preview.zoom=true] to [device.video.preview.zoom=false] and then it stopped zooming right straight to my face
Sent from my XT890 using XDA Premium 4 mobile app

[Q] Update breaking Google Search (voice)

Has anyone been having issues with Google Voice Search since updating it from the Play store?? I thought it was initially due to a MOD that I had put on, but even after flashing the phone and updating Google Search from a clean install (stock, no root), the problem still remains. Voice Search appears to be broken in everything that uses it, even Google Translate, it just crashes whenever I press the voice key. Running the latest firmware 10.1.A.1.434.
It works fine when I uninstall the update from within the Apps list, but it means I lose the widget, which I find handy. Any help much appreciated as I just can't put my finger on it and not read of anyone else having this issue. Thanks.
Im on UK .434 and just tested it by asking it the time, worked perfectly
I also have similar problems.
It works fine initially but then will suddenly stop working. I press to voice search and it goes straigh to a message like "sorry I didn't catch that" and hitting retry doesn't work.
If i then clear data for google search it works for a short time again then breaks.
Working fine with the update uninstalled. Also read of a few others with the same problem.
Phil
Yellow_Racing said:
Im on UK .434 and just tested it by asking it the time, worked perfectly
Click to expand...
Click to collapse
Weird, also on UK .434. It's not a great show stopper, as I can get round it by uninstalling the update, but it's just bugging me, like an itch that I can't scratch! :laugh:
philje123 said:
I also have similar problems.
It works fine initially but then will suddenly stop working. I press to voice search and it goes straigh to a message like "sorry I didn't catch that" and hitting retry doesn't work.
If i then clear data for google search it works for a short time again then breaks.
Working fine with the update uninstalled. Also read of a few others with the same problem.
Phil
Click to expand...
Click to collapse
Ahhhh, so it's not just me then, thank god for that!
Same for me. I hope Sony win't be as long as they used to be to fix that issue...
This is still an issue. Has anyone come across a fix for this yet?
Sent from my C6603 using XDA Premium HD app
Hasn't worked for months for me, thought ut was just my phone or chappy network provider. Doesn't work on wifi either though.
Sent from my C6603 using Tapatalk 4 Beta
alias_neo said:
Hasn't worked for months for me, thought ut was just my phone or chappy network provider. Doesn't work on wifi either though.
Sent from my C6603 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Weird how it's only a few of us that seem to be having the issue.
Sent from my C6603 using XDA Premium HD app
I had this issue on fw 434, 253 and 307. I updated to 4.2.2 last week end and google search is now working.
So the good news is that when 4.2.2 will be officially available, the bug will be most probably fixed
Same problem here on 307.
Worked the other day for a bit then stopped again???
Sent from my C6603 using xda app-developers app
Yup... Installed the lastest update from Sony .. No more google (most of the time)

[Q] WhatsApp Audio MIC Recording garbled?

Hi All,
I have been having this problem with any firmware based on stock .290 and .136. Be it Whatsapp or Line or Viber. Anything that sends an Audio message comes out garbled, which is extremely annoying.
The weird thing is.. this becomes PERFECTLY fine when I open the the SIM card port.. I seriously fail to see the connection to MIC performance here.. with the port being open! so it's just weird!!
I have downgraded to .257 for now due to this bug.
Can anyone on .290 or .136 try whatsapp audio messages and see if the problem exists for them too?
Thanks all!
LaMMi
You have 2 microphone on Z1, when you record the voice message, speak to the one on top behind Led Notification/Phone Call Speaker.
BTW, Whazzapp always had this problems.
Unfortunately, this doesn't solve the problem neither..
It's really weird because it affects normal phone conversations as well but not as much.. I can use what's and click on the paperclip icon and actually RECORD a voice clip and it will come out fine... just when I use the audio button, it comes out garbled!
So damn weird!
Probably cheap codecs and the option in Whazzapp was always like that and many reported to have problems. Maybe with the next update Whazapp will fix that but now how do that I don't know. Just use different app to record voice messages and send them via whazz.
Download the new beta of WhatsApp here before it hits the Playstore.
It seemed to have solve the problem for me
http://www.whatsapp.com/android/
Sent from my C6903 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2599838
As stated in this topic. The only alternative is to click the thumbnail icon in a chat, select audio and choose what's app recorder.
That will allow u to send a voice note the old fashioned what's app way without the garble. Even still I've experienced app and phone freezes when trying to listen to voice notes via what's app. So hopefully the next update fixes it.
Sent from my C6903 using XDA Premium 4 mobile app
Thanks all for the replies...
glad to know I am not the only one experiencing this problem.
I will surely report back when I have more details/fixes
Just updated to MonX .136 and installed the beta whatsapp version suggested by slimldj..
whatsapp still has some form of garbled messages but it's 90% fixed.. it's good enough for me to use 4.3 based rom now!
I hope others will find this information useful.
LaMMi
I was going to post a new topic specifying this exact problem (although my phone doesn't seem to benefit from opening the SIM flap).
This garbled recording is driving me nuts, it worked fine on .257. I'm also in a Z1 (C6906) .290 based rom (iHackers).
Is there some way this problem can be solved? Any help or input will be greatly appreciated.
Aldo6 said:
I was going to post a new topic specifying this exact problem (although my phone doesn't seem to benefit from opening the SIM flap).
This garbled recording is driving me nuts, it worked fine on .257. I'm also in a Z1 (C6906) .290 based rom (iHackers).
Is there some way this problem can be solved? Any help or input will be greatly appreciated.
Click to expand...
Click to collapse
Hiya Aldo!
I was having this problem actually all the way until around 3-4 days ago when Whatsapp got updated. I was using the workaround by "attaching" an audio clip instead of pressing down the button to speak.
Without changing rom (Monx .136), I just updated whatsapp to version 2.11.175 and now it is working 100% fine now.. The audio comes out clear and loud when played back...
Hope this helps, please post back of your results!
LaMMi

[Q] No earpiece sound on stock KitKat 4.4.2

I "upgraded" to KitKat through PC Companion and can't get any sound from the earpiece. I tried the service tests and still nothing. I tried installing KitKat again, this time using an ftf on flashtool and wiping everything; still no earpiece sound. I then flashed another rom (Carbon), and the sound is fine there so it shouldn't be a hardware issue. Does anyone know what the cause could be? Better yet, how can it be fixed?
I gave up on KK for now and just went back to stock 4.2.2 where everything works for me... Would it possibly work right if I update OTA to KK?
I also have the same problem...
Hi guys,
Mine is working correctly after 4.4.2. But I installed it with full wipe and flash pre root, not PCC...
ryotaru said:
I "upgraded" to KitKat through PC Companion and can't get any sound from the earpiece. I tried the service tests and still nothing. I tried installing KitKat again, this time using an ftf on flashtool and wiping everything; still no earpiece sound. I then flashed another rom (Carbon), and the sound is fine there so it shouldn't be a hardware issue. Does anyone know what the cause could be? Better yet, how can it be fixed?
I gave up on KK for now and just went back to stock 4.2.2 where everything works for me... Would it possibly work right if I update OTA to KK?
Click to expand...
Click to collapse
Hi, this is an unsolved bug of the latest stock rom updates. I found a solution:
1. go to Settings --> Apps --> all --> sound enhancements ---> clear data and force stop
2. clear data and force stop Walkman or other music app.
3. restart your cell phone.
But this is not a final solution. The sound bug "comes back" after some days. So, if it appears again you have got to do the same steps.
excuse me if i don't speak english well, I just speak spanish.
This application may be of little help you
Sent from my C5502 using XDA Premium HD app
Claudio, I'll give it a shot, thank you for the tip. If that doesn't work, hopefully that app Iana recommended will! :good:
lanahonest said:
This application may be of little help you
Sent from my C5502 using XDA Premium HD app
Click to expand...
Click to collapse
ryotaru said:
Claudio, I'll give it a shot, thank you for the tip. If that doesn't work, hopefully that app Iana recommended will! :good:
Click to expand...
Click to collapse
I installed SoundAbout. This App told me that my cell phone detects earphones and bluetooth device, but I didn't connect anything.
So, I thought there was a bug in smart connect app, and i was right. I cleared its data. Later, smart connect detected a "phantom" earphones.
It's annoying to make everytime the steps that I posted you, or configuring SoundAbout. I think I'll go back to stock 4.2.2 (the better stock rom for me)
ClaudioAndres said:
I installed SoundAbout. This App told me that my cell phone detects earphones and bluetooth device, but I didn't connect anything.
So, I thought there was a bug in smart connect app, and i was right. I cleared its data. Later, smart connect detected a "phantom" earphones.
It's annoying to make everytime the steps that I posted you, or configuring SoundAbout. I think I'll go back to stock 4.2.2 (the better stock rom for me)
Click to expand...
Click to collapse
I do not have any problem with this Soundabout really helped me this time
you can use the pro version...
complete all recommendations with bluetooth voice once...!!!!
The steps Claudio provided only seemed to work for a matter of minutes, but now I have been using the phone problem "free" for over 24 hours with SoundAbout installed. So when will we get a REAL fix from Sony? It seems like it should be an easy fix for them since it's just something in the software detecting a phantom headset connected. Should I just forget about that and buy a pro license for this app. Maybe Sony will reimburse me for it, haha
Thank you both for the input!
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
ryotaru said:
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
Click to expand...
Click to collapse
use blackmart for pro version...!!!
:good:
ryotaru said:
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
Click to expand...
Click to collapse
have you tried HF button widget?
A friend with an xperia ZR just had this issue also, so i was looking for an alternative to SoundAbout and came across this app.
Thanks for the tip. Right now, I'm frustrated with 4.3 and above, so I went back to 4.2.2. I had another sound problem on KK too; when using my bluetooth headset, if the back of the phone got a little pressure (even from me bending down with the phone in my pants pocket), the bluetooth would disconnect. I would then have to tap or press on the back to get it to reconnect. I was thinking it could be a hardware issue, but I don't have the problem at all on 4.2.2

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