HTC One M7 Running Hot - One (M7) Q&A, Help & Troubleshooting

Has anyone else with the new HTC One noticed this? I was testing it watching youtube videos and playing games such as Temple Run or Subway Surfer. Using Battery HD's template reference, I found my phone reached as high as 117°... It was getting pretty hot, and uncomfortable to touch.
Do I just have a bad unit or have you also experienced this?
Sent from my HTC One using xda app-developers app

gjbadt said:
Has anyone else with the new HTC One noticed this? I was testing it watching youtube videos and playing games such as Temple Run or Subway Surfer. Using Battery HD's template reference, I found my phone reached as high as 117°... It was getting pretty hot, and uncomfortable to touch.
Do I just have a bad unit or have you also experienced this?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I had two from Sprint and they both got hot. Just thought it was the typical CDMA searching for towers crap. I returned mine and am waiting for Tmobile to ship me two new One's.

I have an ATT HTC One and mine gets hot too..

gjbadt said:
Has anyone else with the new HTC One noticed this? I was testing it watching youtube videos and playing games such as Temple Run or Subway Surfer. Using Battery HD's template reference, I found my phone reached as high as 117°... It was getting pretty hot, and uncomfortable to touch.
Do I just have a bad unit or have you also experienced this?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Well your playing games lol

The whole backface is aluminum, and aluminum conducts heat nearly as well as copper. That's why most CPU heatsinks are made from aluminum (cost being the other factor).
I wonder if the phone isn't running hotter than any other phone, but it's able to conduct the heat away from the board faster/more efficiently than others who use plastic construction.
Interesting side-effect if true.

Yes, it gets really hot at times
Sent from my HTC One using Tapatalk 2

expertzero1 said:
Well your playing games lol
Click to expand...
Click to collapse
Naw, he is watching too much Pr0n...

When running high intensity apps and games, it does run quite warm, nothing too uncomfortable though.

Well it just reached 120 degrees today. Should I exchange it or just suck it up?
Sent from my HTC One using xda app-developers app

Thats what happens when you don't get a plastic phone..LOL,,it gets hot now.

Of course it gets hot suck it up or return it for the s4.
Sent from my HTC One using Tapatalk 2

+1 to it running hot. guess im goign to have to use a case to buffer the heat.. too bad cause it looks so sexy nakid.

I play Dungeon Defenders which is a pretty intensive 3D tower defence on highest graphics and all I have gotten is warm/hot but nothing uncomfortable.

High end phones get hot!
All this talk about metal conducting heat is just that, talk. Of course it may not help, but my S2 got just as hot as this phone and people complained about it back then too.
Cpus get hot, hotter when pushed harder, which is why computers have fans, consoles have fans etc.
Try not to charge your phone whilst playing graphically intensive games, streaming etc. if it worries/bothers you
Sent from my HTC One.

I can +1 with mine getting hot too, but this only happens when I'm tethering my phone for the 4G internet. I haven't had it heat up that much any other time. I think it was a part of the design, trying to use the metal as a heat sink. But then again, here in Southern California, it's gotten pretty hot outside so that could have an effect on the battery.

I've had strange experiences with the phone running hot. I will play certain games that make the phone run hot and drain more battery - the one that I noticed was punch quest.
Strangely this runs the phone hotter and had higher drain than say, nova 3.
I can't explain it other than maybe more cores running? I suppose it could be possible, just not sure how likely. I'm pretty sure I've noticed this variance between other games too.

gjbadt said:
Has anyone else with the new HTC One noticed this? I was testing it watching youtube videos and playing games such as Temple Run or Subway Surfer. Using Battery HD's template reference, I found my phone reached as high as 117°... It was getting pretty hot, and uncomfortable to touch.
Do I just have a bad unit or have you also experienced this?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
117°??? your phone would have collapsed!

Yes mines gets hot but is that aluminum sucking heat, no big deal at all.
Sent from my HTCONE using xda premium

holy crap, over 100 degrees celsius. That has to be un-useable. Did you return it. is the new one better?

Running elemental kernel with thermal cool option and slight under clock. No heat issues anymore at all. Runs nice and cold.
Sent from my HTC One using xda premium

Related

Overheating

Is anybody nexus 7 overheating? It seems that the back of my tablet seems to be getting hot out of nowhere and i do not know why.
Are you doing any intense gaming? Could be that causing the N7 to heat up. My One X does the same, but not enough to be uncomfortable. Not got my N7 yet.
Mine gets very warm while charging, and slightly warm when using it. Nothing major though.
jaspabt said:
Are you doing any intense gaming? Could be that causing the N7 to heat up. My One X does the same, but not enough to be uncomfortable. Not got my N7 yet.
Click to expand...
Click to collapse
i am not doing intense gaming
Mine gets pretty hot along the left edge of the screen. My brightness is stuck on max though so I think it's the LEDs.
Sterlic said:
Mine gets pretty hot along the left edge of the screen. My brightness is stuck on max though so I think it's the LEDs.
Click to expand...
Click to collapse
Same here if I have brightness all the way up and have it on for a while
Sent from my Nexus 7 using Tapatalk 2
Mine gets...well warm but that's playing final fantasy 3 or dead trigger for a while... nothing to really worry about though . If its getting hot out of no where u might have an app running like crazy in the background
Sent from my GT-I9100 using xda premium
hello...?
My phone got so hot it called me maybe.
It gets warm after gaming for 30 minutes - 2 hours, haven't tried it with full brightness yet though.
Should I try to return the tablet?
Sent from my Lumia 900 using XDA Windows Phone 7 App
lovenokia said:
Should I try to return the tablet?
Click to expand...
Click to collapse
More than likely there is nothing wrong, unless it's so hot that it's uncomfortable to hold.
Edit: Never mind. I see you starting multiple threads with different problems. Just return it.
Mine gets warm at the bottom back portion when watching hd videos w/o hardware acceleration (mkv to get sound). The battery temperature remains low though. It must be tegra3 in that spot getting warm, which is normal.
just lou said:
More than likely there is nothing wrong, unless it's so hot that it's uncomfortable to hold.
Edit: Never mind. I see you starting multiple threads with different problems. Just return it.
Click to expand...
Click to collapse
I am having a bunch of weird lag too, something unlike regular nexus 7's. I think I am gonna return it and get a 16 GB for now.
Sent from my Lumia 900 using XDA Windows Phone 7 App
It's a computer. It has a thing called a processor and batteries. Those things get hot. heat is not the same as overheating. If your tablet gets slightly warm to the touch, maybe even very warm, chances are its fine. If it gets so hot that your tablet burns you to the touch, catches on fire, etc, thats when you have a problem.
lovenokia said:
Should I try to return the tablet?
Sent from my Lumia 900 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Install a battery widget, it will show you the temperature. Mine normally is about 27 C. Working/Gaming 30C-33C Charging around 38 C
I think anything under 40 is safe.

One getting very hot

So after playing about 5 mins of grand theft auto vice city my HTC One is absolutely roasting hot. Is this due to the metal or is it simply over heating? Should I stop or is it ok to keep playing?
Sent from my HTC One using xda app-developers app
Barca009 said:
So after playing about 5 mins of grand theft auto vice city my HTC One is absolutely roasting hot. Is this due to the metal or is it simply over heating? Should I stop or is it ok to keep playing?
Sent from my HTC One using xda app-developers app
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Click to collapse
It won't overheat, you can keep playing. You may have a faulty device however as mine doesn't get roasting hot, just warm.
Mine does get pretty hot when playing Graphic rich games such as real racer or something. . . but if yours is hotter than the usual i would take it back. . . Better to be safe than sorry. . .
All humans tend to define the word "hot" on different levels(depending on the sensitivity of your skin). So with the OP just saying the phone is hot without actual numbers is kind of non factual or not really helpful.

HTC One overheating?

Hi, so i got my one yesterday and i am pretty impressed but there is something i noticed and i want to ask, if someone else has noticed it. I played the game real racing 3 for like 10 minutes and it worked flawlessly. but after this 10 minutes it suddenly started to lag. My handset was really really hot at this moment... i also noticed that in 3d mark in the physics test. I had like 45 fps and then they dropped to like 15 after a short period. So is my device damaged or something or is this normal? I have not rooted it or anything, so it has still the stock rom and stock kernel.
Sent from my Nexus 7 using xda app-developers app
Well first thing I would do is backup all your data. Wouldnt be nice to loose all of that when trying to fix your device. My guess is that your GPU Chip on the SoC is a weakling. I had the same problem on my One X. It had super fast CPU but an under average GPU. To be sure you need to factory reset your device that will remove everything off your one. After you need to install a benchmark app like the same one before so you can see if you have any improvement. I also want you to install Antutu so I can compair it to my results.
Sent from my HTC One using xda app-developers app
I got 21926 in antutu is that OK?
Sent from my Nexus 7 using xda app-developers app
ChiefOBrian said:
I got 21926 in antutu is that OK?
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
If your phone is running smoothly and you're fine with the experience, then stop worrying about benchmarks. They're useless.
ChiefOBrian said:
I got 21926 in antutu is that OK?
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Around 22000 on antutu is normal. Anywhere around the 21k to 25k range is for the HTC One. Mine does 23881-ish on antutu but not every device is the same.
My guess is that the overheating issue is causing the lower FPS. If your in a very hot State your device would run warmer. Something silly like this can cause any device not run at optimal speeds.
Using the HTC one for gaming mostly could make it run at hotter temps so a thing called thermal throttling comes in.
The Snapdragon S600 will lower the CPU and GPU clocks if your device is running too hot. Sadly its hard to avoid it but it stops the One from breaking and cooking your hands.
The next step is to see if your HTC one is running too hot.
Sent from my HTC One using xda app-developers app
I am getting overheating issue
I have the same issue. After using phone around 10 minutes, aluminium body becomes hot. I don't play games but general browsing, playing music etc. I purchased from Walmart and thought it is just specific to my device only. But just found that it is general issue to everyone. I have already asked Walmart to replace the device. But I guess I should not make a hope that replacement device will not have heat issue.
Not really overheating just a small side effect if the all aluminum build, metal is more prone to temp.
Sent from my HTC One using xda app-developers app
Was fine. now overheating.
My phone was working fine for the past week, but just went crazy hot yesterday, and seems to be getting warm easily now. It got hot playing Ingress, but I had been playing ingress for hours at a time without the issue, so I'm confused. I can't think that I did anything remarkable to my phone in that time, but it's certainly running hot. The only thing that might impact it is the use of the app Lux to dim the screen better. I haven't had a problem with that on my previous phone, and I'm not sure when I installed it vs. when I started having overheating issues.
Today, I also got the superuser request for "resetnotify" which may be called by HTC internal code. Not sure if that's relevant, but there it is.
Overheats with battery drain
My One overheats occasionally. I don't have to be doing anything and I have to reboot for it to cool down. I think it's done it 3 times now, and I think all these times are since I rooted and flashed the 1.29 international ROM. nothing out of the ordinary installed.
I will try and get some information next time it does it too try and see what is going on....
Install teamseven kernel and undervolt by 50 mv, my phone doesnt heat up any more. Gets a little warm while playing games or browsing which is normal
Sent from my HTC One using XDA Premium HD app

Question to one users that are running stock 4.2.2 (no root, no hacks or mods)

Does the htc one still get extremely hot? I would like to know because I'm stuck on 4.1.2 in the USA and am patiently waiting for 4.3 and I'm curious if that was fixed in 4.2.2
Sent from my HTC One using Tapatalk 4
Bump, I would really like to know this I just want a simple yes or no to if the phone still gets really hot after the 4.2 update
Sent from my HTC One using Tapatalk 4
So far I didn't see the phone get hot. It can get a bit warm but nothing else. All stock 4.2.2
Thank u, warm doesn't sound bad so my only flaw with this phone will be fixed when I get my ota!
Sent from my HTC One using Tapatalk 4
One reply can't tell you anything. It depends heavily on how it's used and what's installed.
Keep in mind this phone has a metal case so heat from inside is conducted out much more easily, so it feels hotter than a phone with a plastic shell. This is actually a good thing since it means the phone can cool itself more easily.
Hot whenever i play my games > 30min Or Youtube > 30min
Any other usage doesnt seem to make it hot.
As i am from singapore, the surrounding environment alone makes it feels warmer already
It only gets too hot (but not extremely hot) if it's on a charger and I'm playing graphics intensive games or watching YouTube for half an hour. But that's normal. Any electronic device produces heat. And without an effective cooler it is 100% impossible for any device not to get hot when "under heavy load".
TLDR: it gets hot when pushed but not out of the ordinary.
Sent from my HTC One using Tapatalk 4
Yea see I understand it will get hot under certain circumstances but I was curious if the heat felt more tamed after the 4.2 update
Sent from my HTC One using Tapatalk 4
ridearoundsolo said:
Yea see I understand it will get hot under certain circumstances but I was curious if the heat felt more tamed after the 4.2 update
Sent from my HTC One using Tapatalk 4
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Click to collapse
heat is reduced in 4.2, they changed the thermal configurations. but i have no idea where you live. if youre in singapore, then theres no way itll stay cold. if you live in greenland then itll never get hot.
From what i read, the metal casing acts as the heatsink for the CPU, so really all that heat you can feel is whats being taken away from the inside which is pretty much a good thing
ridearoundsolo said:
Yea see I understand it will get hot under certain circumstances but I was curious if the heat felt more tamed after the 4.2 update
Sent from my HTC One using Tapatalk 4
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Click to collapse
Let me put it another way: the heat is absolutely not a problem.
Don't know how it was on 4.1.2 since i got mine a little later when 4.2.2 was already available and i downloaded it in the first 5 minutes.
Sent from my HTC One using Tapatalk 4

HTC One - Overheating Issue

Hi guys,
Im new here and fairly new to Android coming from the iPhone (I know....what was I thinking with apple?)..
I have the first HTC One for Verizon, I love this phone and generally don't have any problems with it. I have been testing out ROMs and have been pretty successful with them but the only problem I have is after steady use, maybe 15-20 minutes the phone gets hot. (not burning my hand hot..) But just out of concern for the phone, is this normal or is it damaging to the phone? I'd like to try to make this last the 2 year contract I just bought.
- Thanks in advance
lista94 said:
Hi guys,
Im new here and fairly new to Android coming from the iPhone (I know....what was I thinking with apple?)..
I have the first HTC One for Verizon, I love this phone and generally don't have any problems with it. I have been testing out ROMs and have been pretty successful with them but the only problem I have is after steady use, maybe 15-20 minutes the phone gets hot. (not burning my hand hot..) But just out of concern for the phone, is this normal or is it damaging to the phone? I'd like to try to make this last the 2 year contract I just bought.
- Thanks in advance
Click to expand...
Click to collapse
should be OK, the cover acts as heat sink, that's why you can feel the heat more than other phones. afaik, the max HTC specification temperature is 55C.
when the phone goes beyond specification temperature (eg using navigation in the car in sunlight while charging) the LED will start blinking red, and charging will be disabled to prevent damage.
EDIT: you could install an app to monitor temperature; GSAM can monitor batter & temperature
and if you use a lot of apps that use high cpu, you can think about installing a custom kernel with more "aggressive" thermal options
nkk71 said:
should be OK, the cover acts as heat sink, that's why you can feel the heat more than other phones. afaik, the max HTC specification temperature is 55C.
when the phone goes beyond specification temperature (eg using navigation in the car in sunlight while charging) the LED will start blinking red, and charging will be disabled to prevent damage.
EDIT: you could install an app to monitor temperature; GSAM can monitor batter & temperature
and if you use a lot of apps that use high cpu, you can think about installing a custom kernel with more "aggressive" thermal options
Click to expand...
Click to collapse
Oh thats good to know. Thank you for the reply. Brand new phone, I probably get a little paranoid but better safe then sorry. I will look into a custom kernel if I start to see that flashing red from overheating. Thanks again..
- Lista94
lista94 said:
Oh thats good to know. Thank you for the reply. Brand new phone, I probably get a little paranoid but better safe then sorry. I will look into a custom kernel if I start to see that flashing red from overheating. Thanks again..
- Lista94
Click to expand...
Click to collapse
I've never had any problems. When running CPU intensive apps, my battery goes up to 45C but not more.
The hottest I've noticed it was using navigation in the car (but didn't check temperature as I was driving), but I almost never use that anyway.
Sent from my HTC One using Tapatalk
lista94 said:
Hi guys,
Im new here and fairly new to Android coming from the iPhone (I know....what was I thinking with apple?)..
I have the first HTC One for Verizon, I love this phone and generally don't have any problems with it. I have been testing out ROMs and have been pretty successful with them but the only problem I have is after steady use, maybe 15-20 minutes the phone gets hot. (not burning my hand hot..) But just out of concern for the phone, is this normal or is it damaging to the phone? I'd like to try to make this last the 2 year contract I just bought.
- Thanks in advance
Click to expand...
Click to collapse
Htc Does fell hotter than any other android phone , yes! cause its metal it conducts heat !! , i personally think its good that it conducts heat as it cools down at a better pace than any other phone..
Htc one feels nice on the hands in the winter.
RossKrowedom said:
Htc one feels nice on the hands in the winter.
Click to expand...
Click to collapse
ahahahaha yeah that's why i overclocked it now.. it's getting cold outside And whenever I leave home, I change CPU Speed to 2 Ghz
LibertyMarine said:
ahahahaha yeah that's why i overclocked it now.. it's getting cold outside And whenever I leave home, I change CPU Speed to 2 Ghz
Click to expand...
Click to collapse
Hahaha, up here in NYC that doesn't sound like such a bad idea. If I wasn't scared of blowing up my phone I'd attempt overclocking for extra heat.
nkk71 said:
I've never had any problems. When running CPU intensive apps, my battery goes up to 45C but not more.
The hottest I've noticed it was using navigation in the car (but didn't check temperature as I was driving), but I almost never use that anyway.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I've found in the ROM I am running an app called Trickster MOD which displays all the temps and clock speeds. Staying steady around 40-45c depending on what I am doing. More toward 45c when playing games. I guess as someone said before, because of the metal casing you can feel the heat coming from the device. Thank you for your feedback everyone.
lista94 said:
I've found in the ROM I am running an app called Trickster MOD which displays all the temps and clock speeds. Staying steady around 40-45c depending on what I am doing. More toward 45c when playing games. I guess as someone said before, because of the metal casing you can feel the heat coming from the device. Thank you for your feedback everyone.
Click to expand...
Click to collapse
LOL on the heating part :silly:
but sounds about right on the temperature, my phone also stays between 40 to 45C when using games or graphic/cpu intensive programs; i've had it since about march or april, and no adverse effects (so far?)
i almost never use navigation, but if you want to test temperature, try it, it REALLY heats up.
nkk71 said:
LOL on the heating part :silly:
but sounds about right on the temperature, my phone also stays between 40 to 45C when using games or graphic/cpu intensive programs; i've had it since about march or april, and no adverse effects (so far?)
i almost never use navigation, but if you want to test temperature, try it, it REALLY heats up.
Click to expand...
Click to collapse
I use the Google Maps Navigation often cause I do alot of walking around NYC and I often get lost in my own city lol. Ive actually never noticed any feeling of heat higher then any other app. Then again I use it for short term walking, usually 20-30 minutes at most.
lista94 said:
Hahaha, up here in NYC that doesn't sound like such a bad idea. If I wasn't scared of blowing up my phone I'd attempt overclocking for extra heat.
Click to expand...
Click to collapse
aahah in switzerland it's around -1°C ... so I don't need it actually.. but when I go to the mountains... with some extra batteries it's a D you know what I mean

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